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Serving Over 20,000 US Medical Transcriptionists

Oh well I cannot stay connected, but my sister uses same provider and has no problem

Posted By: Help me techie nm on 2005-10-22
In Reply to: Is there a setting on the computer that causes your internet connect to time out - I cannot stay - your internet connection to time out - I cannot st

nm


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I found OneSuite would not stay connected to hos. system... went with ATT
x
I have no problem getting connected
OE just won't send/receive my E-mail. I just get "error". It worked fine yesterday. I have tried shutting down my computer and only opening OE with nothing else open (no web pages and/or Yahoo), and it still will not work.
Feeling connected again...thanks!
Back in the job search mode after 14 years, this forum has been a wealth of information, from company reputations to thoughtful discussion on topics of mutual interest.  In the olden days when I worked onsite, my fellow Transcriptionist and I were there for each other for support.  With the trend toward working at home growing over the years, we can feel isolated, and this board is an antidote.  Thank you for sharing your experiences and thoughts, and I look forward to sharing mine! 
Do you have a phone line connected? sm
When I first got DSL, I couldn't fax, either. I discovered that I needed to have an adapter that plugs the phone line to the computer. It's a little box that has two jacks and the DSL line is connected to it and then you run a separate line from it to your computer and then you can use the fax utility. I will see if I can find what that adapter is called as I forget right at the moment!
If you are connected to the internet, anyone can access your
You need serious firewall protection.

P.S. If you've never connected to this server before sm
there is a lot of info you will need...your MTSO will have to supply that.
I am constantly connected to internet, during
s
Make sure you are connected to the Internet.

I have XP and can run 4.15 version without problem. The .dss codec should automatically download after you have loaded a .dss file and try to play it, at least it did for me the first time I tried. After that, the codec was there.


You should be able to do a search on the NCH site for .dss codec to find the appropriate file if the above doesn't work for you. Keep us updated.


I wish NCH would fix that 4.16 version!


I have both my computers connected to my DSL modem and no router
and both computers connected to the KVM switch, but maybe my DSL modem is a modem/router or some fancy thing like that.  It does have a bunch of plug-ins in the back.
We have ours through our cable provider...

Wireless here, too.  DBF has 2 puters in his office with the router to the main, NIC card in the other, ditto on the NIC card with my stuff in my office.  He sure is handy to have around...my own personal "tech support." 


No, I know not every facility/provider is
compliant, but two wrongs don't make a right.  I want to keep my nose clean if the facility/provider is ever charged and investigated for a HIPAA violation - if the gov't has done so thus far.  You think the gov't will buy 'oh, I was non-compliant because my client signed my checks'?...nope!
Who's the satellite provider?
Did they have a large dish like a TV satellite dish or just a little thing? If they use that little receiver there's a thing called a YAGI that they can use with it to get through the trees. The larger dish should not have a problem with trees because it does not have to see the tower.
I had head if you were connected to a VPN your computer could be searched without your knowledge ??
nm
Its your internet provider that determines when
you may or may not be logged out. AOL, for instance, has settings to bop you off line frequently, especially if they perceive inactivity (writing long emails, reading web sites).  Generally, its the dial-up providers that do this, while cable connection provides an uninterrupted (usually Ha!) connection. You can call your internet service provider to discuss lengthening the time they allow til they disconnect you...some will happily change settings, others pretend they don't know what you're talking about! If you let me know your provider, I might be familiar with their timing policies...
Talk to your internet provider!
xox :})
What does third party transcription provider mean?

Ask the provider for an itemized statement of all

transactions since you started treatment. Then audit it and figure out where they made their mistake. Then call or visit their business/billing office and CALMLY discuss your findings. If they agree that you do not owe more, ask for a statement showing the adjustment and a zero balance. Then write a letter documenting the conversation.


Good Luck!


transcription service provider, I think. nm
s
Provider search sites?
I had a terrific, very user-friendly provider search that I had found on this board several months ago.  Now my computer crashed and had to be replaced and I cannot find it anywhere.  Could someone throw me a few site names? Thanks!
You need an air card to connect to the Internet. Once you're connected, you can do what you norma
do.  I have Sprint PCS and like their service.  There are different plans you can choose from.  Some give you the air card if you sign up for their better plans.  Hope this helps.
USATasp is application service provider.
TASP - Stands for "Transcription Application Service Provider". They aren't the MTSO, but providing Voice and Text solutions/platforms to MTSOs to utilize.

P.S. USATasp is the subsidiary of MTStars :)

It wouldn't be tolerated from a private provider, right?

It was a privately held company where they depended on referrals from MDs to keep them in business, in today's work environment the normal TAT is 4 to 8 hours.  USUALLY there is someone responsible for matching up each days order slips and the reports and goes to medical records if there is any report missing.


I'm sorry but I think disciplinary action is in order for both parties.  This really impacts patient care (can you imagine worrying about your mammogram for a month to find out whether that lump your doctor found is cancer??)  Where any of these reports for next-day preoperative evaluations?  Geesh, imagine your surgery being cancelled because of what she did.


When I worked at an outpatient diagnostic center, the MR supervisor could not leave at night until all slips were matched to either films on the rad's desk to be the first ones done the next morning or all reports were in the couriers bin for delivery or had been faxed to the appropriate office.


If she does not have the time to send out reports and the supervisor does not have the time to manage the work flow, it seems to me they are both pretty worthless.


just my opinion.


d~


Transcription Application Service Provider.
IOW the smart computer folks who deal with the headaches! :)
They provide HIPAA complaint file hosting/ftp set up for MTs. Some charge per line, other charge per month, it just varies. Some provide a call in dictation service and charge per minute. It's great if you have no capital in invest in equipment. :)
I'm not sure but I think it's what some MTs refer to as a platform?


I had VoIP back in Nov with my cable provider and then went with another IP and just used..sm
my landline because they did not offer VoIP.  Now my IP offers it  and it works great other than the pedal.  Thanks for your help!
Looking for feed back from someone who uses AT&T as their internet provider sm
I get my work over the internet and am just wondering how they are with their services. If you lose your internet, how long does it usually take to get it back up? Do you find them helpful if you have to call? Do they return phone calls promptly? Do they come in and set it up, or do you have to? I'd appreciate any info and feedback about their services. Thanks!
I would switch your dial up provider before you spend a lot of money updating computer. sm
that particular provider you mentioned puts lots of unnecessary "crap" on your computer.
Usually work "live" on a Cphone, while connected. There are ways to record & work off line, bu
s
Change provider vs change to business plan

In your place, I would seriously consider changing providers if there were others available in your area, but I'd ask around about their service quality first.  It may not be any better.  If there are no other providers, then consider changing your service package to a business account rather than residential.  They're usually more expensive, but they also tend to get faster service if there's a problem.


Last summer, I had no electricity for 3 days due to severe storms, but there were some 600,000 in the same boat with me.  We just had to wait it out.  It's a downside of working at home.


your sister
If it is this easy for her to do, it sounds to me like you might have to take it a step further after you straighten out this mess, and file some kind of charges, or SOMETHING that would prevent you from getting in future trouble.  So sorry for your plight. 
You said it, sister! NM
NM
I'm right there with ya, sister...
lots of heathens, drunkards, cheaters, and liars! God bless us every one!!!
Right on, Sister!
Amen!  I couldn't have said it better myself. 
Need to help my sister, not sure how.

She is trying to get another job and get out of a bad situation.  Her boss, who is weird to begin with, has become increasingly paranoid and strange over the past few months.  He is accusing her of stealing and locking her out of some necessary (bookkeeping) parts of her work.  It is a landscaping company and she does a lot of the scheduling and bookkeeping stuff.  We both wonder if he is on drugs and/or schizophrenic.  There are several employees who obviously come to work stoned and/or get stoned on the job (meth probably). 


I want to report him to someone, not sure who or how.  I mean I want to get him in BIG trouble.   When she leaves, his little company will probably crash. Maybe that is trouble enough.


My sister in law just had it done about

She is a little disappointed in that she is not losing weight as fast as she would like.  You go back for appointments and they tighten the band little by little, so you can eat less and less.  She has lot about 25 pounds so far and I think that is pretty good for that amount of time.  They emphasize that they don't want you to lose it TOO fast.


Insurance covered hers and most likely if you have a high enough BMI (body mass index), insurance would cover it.  My SIL told me how much it is without insurance and dang it I can't remember now.  For some reason $17,000 is popping into my mind but I am not at all sure about that figure.


Sharon Osborne, Ozzie's wife, had a lap band a few years ago.  She used to weigh quite a big more.


Im with u, sister
I just got done with a horrible dicator. I tried my hardest and the report still looked like swiss cheese. If the hospitals would just go to the source and MAKE these ESL dictators take dictation lessons. I would be more than happy to teach. AAAAGGGHH. Thank you for letting me rant!
You got it sister!
I thank my lucky stars that I am skilled enough to make it here at home.  I also have children that I think have benefited greatly from me being at home.  It is so funny how the "home" interruptions are actually easier than the ones I had experienced working on-site.  Sometimes, I felt like my co-workers and the doctors were worse than my children needing pampering and consoling.  When I was on-site, I used to say to my transcription co-worker that we should hang-up a sign that says "Complaint Department" because when whoever it may be brought us the work, they also brought their complaints for the day.  We would just look at each other and laugh thinking wow, we're really losing out, we should have been psychiatrists.  We were so forgotten until something went wrong.  No one really noticed when everything went right, if ya' catch my drift. 
Wow you need a big sister-hug right now. - sm

It seems like they got your e-mail,but not your message... If it were me, and I know we all have different situations, but if it were me, I would begin quietly looking for another job.  You know what you have right now, and you know what your dream job is, maybe you can find a compromise.  If you do it while you are still working, there is not as much pressure to find one right away, and you know that eventually there is a light at the end of the tunnel (hopefull not an oncoming train) so it may not be as hard to take.  In the meantime, come here and vent whenever you want, that is part of what we are here for, to get each other through the tough times... 


 


You said it, sister! ... lol ...nm
xx
I'm with ya, sister!
I'm 53 and more than ready for a change to something I can actually look forward to! I don't know if it'll be any better income in a new career, but like the Sheryl Crow song says "A change will do you good." Good luck to ALL of you guys!
Right on sister!...nm
ee
Tell your sister to run!!!
This field is going to the dumps. Currently trying to get out of it
Amen, sister. I'm with you!
When Tommy boy doesn't get what he wants, he goes on the attack.  Telling Matt Lauer he knew nothing about psychiatry!  What, Pray tell, does pretty boy Cruise know?  He is nothing but a spoiled bully.  I refuse to waste any of my money on him.
Amen, Sister!
I'll be the one with the mug on the right, okay? 
Amen, Sister! nm
.
Amen, Sister! nm
/
RadGuy for your sister
Angels Gate is a perfect place to make that donation. There are a nonprofit couple who have starting taking in animals that otherwise would have been discarded or puyt down. They have both dogs and cats that have no hind legs and bacause of these wonderful people the animals now have prostheses with wheels which allows them to get around. They have just about any and every type of animal with any type of disability. Go to their web site www.Angelsgate.com. I give regularly because I love animals sooo much, but because these are increadible survivors.
Amen, Sister! nm
x
Amen sister! I often wonder now sm
when I started in 1979 at the age of 24, the folks in the office who had been doing this for years then. What did they start on? The hospital I was trained at (forget schools), I had a male Transcriptionist train me who is still transcribing today and he is 60 years old. He had been transcribing for 12 years when I started so that is 40 years for him total!
To SISTER ON DISABILITY

#1.  How did these people even know about her return to college?  I would have her check with the financial aid office of the colllege to see IF they notified anyone in order to get grants for her, as in state grants, Americans with Disability Act, etc.  Someone had to tell these people and if the college is selling names to marketers, then they should be called on the carpet by the atty gen.


#2.  My biggest concern is that these people now have access to her checking account and if she has her SSD check deposited monthly, whose to stop them from deducting all they want?


Very scary and I would make sure this is looked into immediately.  Hoping for the best of this situation.


I did it some to help out a friend's sister - sm
I only did it 2 a month though, from top to bottom took about 4 hours each time, depended on how dirty the house got, was 2 adults and 2 adult/teenage borders. All I did was clean, vacuum, dust, mop though, no beds. Was not top $, only made $40 each time. But if you get enough of them and charge $15-$20 and hour, would not be too bad. I hate to clean though, so it would be a last resort for me.
Hey....just a minute....that's my sister's name and
NM