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Serving Over 20,000 US Medical Transcriptionists

Looking for feed back from someone who uses AT&T as their internet provider sm

Posted By: Jan on 2008-01-31
In Reply to:

I get my work over the internet and am just wondering how they are with their services. If you lose your internet, how long does it usually take to get it back up? Do you find them helpful if you have to call? Do they return phone calls promptly? Do they come in and set it up, or do you have to? I'd appreciate any info and feedback about their services. Thanks!


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Its your internet provider that determines when
you may or may not be logged out. AOL, for instance, has settings to bop you off line frequently, especially if they perceive inactivity (writing long emails, reading web sites).  Generally, its the dial-up providers that do this, while cable connection provides an uninterrupted (usually Ha!) connection. You can call your internet service provider to discuss lengthening the time they allow til they disconnect you...some will happily change settings, others pretend they don't know what you're talking about! If you let me know your provider, I might be familiar with their timing policies...
Talk to your internet provider!
xox :})
I had VoIP back in Nov with my cable provider and then went with another IP and just used..sm
my landline because they did not offer VoIP.  Now my IP offers it  and it works great other than the pedal.  Thanks for your help!
I get no feed back from QA at all, zip from my MQ office.
:
I will not feed the trolls...I will not feed the troll
I will not feed the troll. Geez, she is everywhere.
We have ours through our cable provider...

Wireless here, too.  DBF has 2 puters in his office with the router to the main, NIC card in the other, ditto on the NIC card with my stuff in my office.  He sure is handy to have around...my own personal "tech support." 


No, I know not every facility/provider is
compliant, but two wrongs don't make a right.  I want to keep my nose clean if the facility/provider is ever charged and investigated for a HIPAA violation - if the gov't has done so thus far.  You think the gov't will buy 'oh, I was non-compliant because my client signed my checks'?...nope!
Who's the satellite provider?
Did they have a large dish like a TV satellite dish or just a little thing? If they use that little receiver there's a thing called a YAGI that they can use with it to get through the trees. The larger dish should not have a problem with trees because it does not have to see the tower.
What does third party transcription provider mean?

Ask the provider for an itemized statement of all

transactions since you started treatment. Then audit it and figure out where they made their mistake. Then call or visit their business/billing office and CALMLY discuss your findings. If they agree that you do not owe more, ask for a statement showing the adjustment and a zero balance. Then write a letter documenting the conversation.


Good Luck!


transcription service provider, I think. nm
s
Provider search sites?
I had a terrific, very user-friendly provider search that I had found on this board several months ago.  Now my computer crashed and had to be replaced and I cannot find it anywhere.  Could someone throw me a few site names? Thanks!
USATasp is application service provider.
TASP - Stands for "Transcription Application Service Provider". They aren't the MTSO, but providing Voice and Text solutions/platforms to MTSOs to utilize.

P.S. USATasp is the subsidiary of MTStars :)

It wouldn't be tolerated from a private provider, right?

It was a privately held company where they depended on referrals from MDs to keep them in business, in today's work environment the normal TAT is 4 to 8 hours.  USUALLY there is someone responsible for matching up each days order slips and the reports and goes to medical records if there is any report missing.


I'm sorry but I think disciplinary action is in order for both parties.  This really impacts patient care (can you imagine worrying about your mammogram for a month to find out whether that lump your doctor found is cancer??)  Where any of these reports for next-day preoperative evaluations?  Geesh, imagine your surgery being cancelled because of what she did.


When I worked at an outpatient diagnostic center, the MR supervisor could not leave at night until all slips were matched to either films on the rad's desk to be the first ones done the next morning or all reports were in the couriers bin for delivery or had been faxed to the appropriate office.


If she does not have the time to send out reports and the supervisor does not have the time to manage the work flow, it seems to me they are both pretty worthless.


just my opinion.


d~


Transcription Application Service Provider.
IOW the smart computer folks who deal with the headaches! :)
They provide HIPAA complaint file hosting/ftp set up for MTs. Some charge per line, other charge per month, it just varies. Some provide a call in dictation service and charge per minute. It's great if you have no capital in invest in equipment. :)
I'm not sure but I think it's what some MTs refer to as a platform?


Oh well I cannot stay connected, but my sister uses same provider and has no problem
nm
Does anyone get the live feed on
BB and now who won HOH last night?
Please do not feed the troll.
/
I will not feed the troll...I will not feed the troll...
nor will I give it a drink...
I can't feed the trolls
I promised myself I would not antagonize the almighty know-it all's that keep attacking poor innocent posters with vicious rude remarks. It only keeps it going. Even though I would really like to tell a couple of them off, and one in particular. Let 'em starve, I guess. Maybe they will go away eventually.
What does this mean, I will not feed the troll?
x
Exactly! As we say around here, "don't feed the
trolls"!! It does work, and I know how hard it is not to respond to the flamingly rude posts, but like you said, if we all try, the TROLL will lose its power and go away. I'm game!! I will not feed the troll...I will not feed the troll...
go to Africa and feed them rice, better yet

I feed Innova too, the Evo brand
I would love to feed BARF and have tried in the past, but it confused me, read 3 books on it, but I was always afraid I wasn't using enough of the right ingredients and being a vegitarian the meat handling was a lot for me to deal with. I also subscribe to the Whole Dog Journal, great magazine. Would love to have a sheltie in the future. I have an American Eskimo right now who I love dearly and 3 cats, feed all of them Evo with fresh chicken nightly. Glad others here are aware of the terrible ingredients of commercial companion animal food. Thanks for sharing.
or by your conception, you could feed your son to your puppy.
x
yes me too nn - i need to be reminded not to feed the trolls -
it is hard like you say, especially since that's probably just what they want - to get everyone riled up and upset. We are better than that !
I agree...will not feed the troll...will not
feed the troll. They are everywhere just waiting to jump and criticise, and make a fool out of you. trolls disappear...trolls disapear.
Here's another one. Don't feed the trolls ladies!

Even 9 cpl is chicken-feed. I'm making (sm)
9.5 cpl, working 10-12 hours a day, and still barely making ends meet. Unfortunately I've been at this a long, long time (28+ years) and don't know how to do anything else. It's a little late to be going back to school, too. Still, if the right opportunity should arise, I will probably jump ship.
Zzzzzz! :D Don't feed the trolls. nm
......
Internet based transcription - need advice on how to go internet
Can anyone offer any help/advice on how go about becoming internet based from a call in system, or how to keep the call in system for the docs and put transcriptionists on the internet?  Not sure where to start to get information on how to go about doing this. Any help will be appreciated.  Thanks.
I would switch your dial up provider before you spend a lot of money updating computer. sm
that particular provider you mentioned puts lots of unnecessary "crap" on your computer.
Oh, feed the poor trolls.....they must be starving!
x
Link for local TV feed in NO, LA. Special forum for

x


so what if they wrote the check to feed their kids that were starving, would you buy them some groce
some people just can't make ends meet. what i see as wrong with that is our government.
If you want to work on the internet from home, take an internet course
But only from Andrews School or M-TEC. Many companies will waive the 2-years' experience requirement and will test and hire you if you go to either of those schools. Do NOT bother with At Home Professions, Penn Foster, US Career Institute, or ESPECIALLY Trans-Am, which is also known as Trans-SCAM and is a total ripoff. You will have a VERY difficult time getting hired without experience unless you choose Andrews School or M-TEC. Yes, they cost more, but that's because they are excellent training programs, not "correspondence courses."
Yup, and all those happy rabbits and cats think WE'RE gonna feed them. The nerve!
And no matter what we say, they'll just keep on having baby after baby, just like animals!  The unfairness of it all! What will become of us all?
this show certainly should not feed bobby brown's ego. it makes him look foolish and whitney nut
his only claim to fame pitifully enough is he is married to whitney houston and looking at whitney in the depths of her insanity, that's really not much of a claim.
I don't know about you, but I've got kids to feed, clothe, and house. I need to make a decent

living.  I'm not going to be cheated.  It sounds as though you've decided to let yourself be used and abused aby the MTSOs all with a big smile on your face.  Whatever!  It's MTs like you, not I, that have caused the pay rates to decline.  MTs like you who will accept whatever abuse they companies hand out, accept being cheated, and accept losing jobs to India. 


You'll be back on here next week or next month posting under a different name, crying about your paycheck and looking for sympathy. 


Change provider vs change to business plan

In your place, I would seriously consider changing providers if there were others available in your area, but I'd ask around about their service quality first.  It may not be any better.  If there are no other providers, then consider changing your service package to a business account rather than residential.  They're usually more expensive, but they also tend to get faster service if there's a problem.


Last summer, I had no electricity for 3 days due to severe storms, but there were some 600,000 in the same boat with me.  We just had to wait it out.  It's a downside of working at home.


Foul posts are not coming from me. There is a troll among us. Please do not feed the troll.

I will ban and delete as necessary. Moderators are also keeping watch.  We apologize for the inconvenience of this troublemaker.  If you have any questions, feel free to email me directly.


Administrator
MTStars


With short arms, I need chair with shallow seat, good back support and high back. Want arm rests
:+
OK! I'm glad you're back down here. Now don't go back up there and read those evil posts ag
Okay? But I have to leave you now, sadly. Thousands of noble dictating doctors are anxiously awaiting my help with their "dictations"....They're all loading up on chips, drinking lots of soda so they can burp, and then have to go to the bathroom...You know the routine! Off I go to earn some pennies!! But, truly, I am thankful that I have a job!
PS.. It apparently worked..I heard back and already submitted the paperwork back.

I'm not sure how many people they are hiring but you shouldn't stress too hard over it. Do the best you can.


I would not do them back to back - I have done 2 and 3 jobs at the same time -- all PT - sm
It is possible to do of course but you will burn out fast. Now I do one almost FT (about 30 hours a week) and the other is about 8-10 hours a week-- I still get beat doing that and that is w/o set hours. I find that the older I get the harder it is to work late and I am only 40! But a mid afternoon 30-minute cat nap helps a lot in order to keep going on busy days.
How do you set your computer back 1 day. I messed something up and need to go back 1 day.
NM
Yes, you get back to work now. Go back to
some routine, and it does start to hurt less. I know  And remember, she is still there at work with you. Always will be. I figure at this point I have a whole herd of loved dogs under my desk each day - along with a couple horses, hamsters, parakeets, rabbits...If only I could see them - must be quite a happy zoo! But I know they are all there I sense their love.
Look it up on the internet
There is all kinds of information for dealing with bipolar people. One thing you probably shouldn't do is inform someone, ANYone, that "there is something wrong in their thinking." How do you know? Are they a friend, acquaintance, coworker? Are you concerned or are they merely interfering with YOUR life?

Much depends on where this person fits into your reality.
Internet
I'm tired - it should say internet.  My bad.
If you have DSL internet - please
Please be sure and tell them when then install you!! This is very important because sometimes the DSL can interfere if not connected properly and you will be without protection.
Internet

I would not pay the home office internet price unless they offer something incredible, for example, guaranteedd 24/7 service.  My cable internet company wanted me to switch over to business and when I asked what the difference in services was between paying 39.99 per month and 80.00 per month, I was told I would get first priority on service visits.  Really, I just kind of laughed at the guy...they wanted me to pay twice as much for a quicker service call (BTW, an average wait for a service call is 24 hours or so anyway). 


Anyway, I would not even mention the office use; residential use is the same thing. 


Good luck.. Jamie