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Serving Over 20,000 US Medical Transcriptionists

They outsource to India

Posted By: The same rules on 2005-10-20
In Reply to: Spheris - are they as bad as MQ? - cowgirl

They are funded by George Soros (look him up-- he has big bucks, is very "global", and has bankrupted a lot of foreign countries). Look at the two articles on the MT News board about Spheris. If you like all the new MQ rules and regulations, you will love Spheris, as they have all the same ones. I checked into them about 6 months ago and said, "No, thanks".

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They outsource to India... go figure
We all lost our jobs a few years back when Dell made the decision to close all the call centers and send the work over to India. They are "programmed" not to fix the problem, but to get you off the phone as quickly as possible. Their answer to everything is to format and reinstall. I was with them for over 2 years before we got the ax. If anybody ever needs help with their Dell, just "yell."

On a side note, I had to laugh when I saw an article in Reader's Digest about Mr. Dell and all the "great things he is doing for the US." If people only knew....
Nationals who outsource to India

Will the nationals in this country face financial hardship if the Obama/Biden administration cuts tax incentives to companies who outsource their MT work to India?

I know of one company who outsources and they are not doing too well financially and their CEO resigned not to long ago, no reason given. I know a lot of MTs refuse to work for companies that outsource but many domestic MTs do work for them and maybe now is a time to bail out. Any thoughts???

US to outsource obesity to India....

With our jobs, come our problems.....very interesting article.


It's a service in the USA, but I hear they outsource to India.
So I'm not too hopeful about it.  I'm going to at least talk to them, but like I said, I'm not too optimistic.
Our country sucks when it comes to teamwork.  My experience is in hospital transcription and 95% foreign dictators.  Most of my dictators are from India and surrounding countries.  Give up you all, India is already way ahead of us!
Used to think we were using India, but now realize India is using us for our med. info, jobs,
That THEY DO NOT outsource!
NO MDI-MD does NOT outsource NM
no outsource
I honestly don't think they're going to go to outsourcing any time soon. Besides...I'm not going to be at this hospital for years and years. My husband is graduating from college in June and we may be relocating after that. I'm just wondering if I should ask for a raise for the extra work that I put in, or at least a bonus or some sort of recognition or compensation.
and you will be begging for work. get ready to brown-nose to get enough money to live on.

good luck. you could do much better.
Transcend does NOT outsource!
so who types it? they only way around that would be to outsource
and that seems ridiculous.
Pretty soon they will outsource THAT
Nothing like a reminder that they outsource.
Because if they don't outsource presently...sm
they will do it some day. Is the bottom line the buck. Unfortunately!
If you can't outsource, then bring them here

Just stopping the flow of records overseas is not going to solve the problem.  There is a special class of visa that industry can turn to if they cannot find enough American workers to do a job.  This has been used for engineers, IT professionals and nurses among others.  It is not necessarily that there are not Americans that can do the job, but that they will not do it for a low wage.  We need to pay attention to the immigration debate as well.  It isn't simply about poorly educated, low-skilled workers being involved in a guest worker program. 

hospitals outsource because
they are sick of all the MT drama (as we can here on this board); therefore, there are not many in-house positions left ;)
hospitals outsource because
ooops...I meant "as we can SEE how much drama is going on here on this board"
reversing OUTSOURCE trend ?
that I will not make the money that the hospital pays me. But is it true - that outsourcing is being reversed? I'd love to hear that ... so many more options for decent employment would come our way.

THanks !
Does Transcend outsource overseas?
Thinking of applying with them as an IC.  Anybody with any input?
They probably just outsource their tech work to there.
There was a discussion not long ago that they outsource
I was checking into them, but when I read all the controversy over their outsourcing (one person said the owner was from India, I believe), I changed my mind. I can't remember what all was said, but maybe you can go back about a month or so ago and find the conversation. Good luck with your search!
HP/Quicken/Norton outsource
I agree.  My printer/fax machine died and had to get a new one.  There was a piece in the way so that I could not get the ink in, so had to call Customer Service.  Two hours later, with understanding only 1/3 of what he said, I finally got the information I needed.  My computer crashed on me (not a good year), had to call HP and Norton, both of which use India for their Customer Service - finally went and bought a new computer as got no help.  Couldn't get my Quicken loaded, so called the help desk, and guess what!  He was not understanding my question/problem at all.  It's like I cannot get into that part or I would not be asking for help!  Finally, a friend of mine helped me and got into it so I could do a backup to restore my data.  I am sick of this so-called "service", and sure hope American companies, hospitals in particular catch on soon before our whole world crashes down on us.
we were told how much the outsource service
gets paid every month from our overflow work - they get paid $48,000/month!!! A MONTH!!!! In the beginning, some of us were so mad that were coming in early and grabbing all the easy work and typing it as fast as we could just so it wouldn't get picked up by the outsource service. With our staff of 14 transcriptionists, plus the outsourcing, is it any wonder these hospitals are getting sick of having inhouse transcriptionists!

Check this out - it seems that the outsourcing is growing and growing.  Now the DMV in Orange County, California is outsourcing to Mexico.  It seems they are blaming the media for publicizing this, but not admitting to the potential for danger that this poses.  See the link below:


Lawyer tells you how to outsource

Please don't send this to the gab board as this pertains to US, the US MQ employees:


Looking into nursing. I figure you can't outsource the..sm
people you take care of. I did billing for a hospital before I got into transcription. At this point I don't think it would pay enough for most of us, it was considered an entry level position where I worked. I don't know if that has changed or not.
TransTech Medical does not outsource offshore.
Not all companies outsource and Spheris shouldn't be (sm)
your last hope for heaven sakes. By the way, your husband sounds like a real winner.
that's what these companies do, outsource from clinic/hospital
Tax breaks to companies that outsource overseas... tic tic tic
Apparently, the President has vowed to stop giving tax breaks to companies that outsource jobs overseas.  That is a GREAT thing for MT's!  Woohoo!  Can't happen soon enough. http://www.cnn.com/2009/POLITICS/04/15/obama.taxes/?iref=mpstoryview
This is very true. None of our local hospitals outsource their pathology, as far as I know. But...sm
I work for MQ's Seattle office and for a time was assigned to a pathology account there. I was always curious how/why they outsourced their pathology. Anyway, I quickly found it BORING (especially the gross dictations) and asked to be taken off the account because I made NO money (very short jobs + software slower than molasses = no money).

Hope this helps some.

there are NOT plenty of companies who don't outsource, directly or indirectly.
as for you calling others "idiots" your credibility is gone.  hope you are careful where you shop and what you buy regarding your loyalty to not participating in companies who offshore.  good luck.  hope you have plenty of time and plenty of money.
I cant figure out why she is so upset if she has such a perfect job that doesn't outsource??
Angry, this happened in our hospital with our outsource service - sm
we had not been checking the outsource service's work for months. Well, it came back to bite us in the ass, because low and behold there was a Transcriptionist that worked for the outsource service that could not type whatsoever - in fact, we even suspected that it was being offshored without our knowledge - that's how bad it was.

anyways, it came back to bite us in the ass because an outside doctor's office received a copy of a hospital dictation and it made us look stupid. So needless to say, we asked that this certain transcriptionist be taken off the account. It was our fault for not looking at the transcription services work, but then again, they guarantee accuracy and crap like that.

Maybe this is what happened in your situation. That all of a sudden the hospital decided to do a QA or some doctor finally read his dictation.

Don't be hard on yourself. You will get the hang of it.
see inside......*S* if post remd go to outsource forum



these are websites to report offshoring...........

No, I do not outsource my clients dictation overseas. That is my choice.


As a service owner, I like to hire MTs from hospitals that outsource to us sm
and often ask if it is OK to talk to the MTs at the hospital. I make sure that they know that I did not "take" their job - it it were not us, another service would have gotten the account.
It hasn't been allowed since HIPAA. MT companies who outsource...
get away with it because they don't tell their clients, and internet wav file capabilities enable them to do so without anyone knowing. Some policy and investigation needs to be enforced to stop this. I say start slapping companies who outsource with huge fines and see how long we have to deal with outsourcing problems. What gets me most is "I can't even get a copy of my own medical record from my doc unless he has a release of medical records form signed by myself on file in my chart, but a doctor can dictate John Smith's medical history, send it to a company who in turns sends it out of the country and back here! Ridiculous.
outsource overseas...and QA and managers "above" MT, period. It was parallel to the old EdiX
too bad, because they used to be awesome, then lost of lot of people skills and adopted the edix mentality...

I hold no grudges, just giving you my own opinion, my own experience. I moved on and am in a better place...
Trust me, there is no legislation in place allowing companies to outsource confidential ...sm
patient records. Clothes, food, etc., yes, but not patient records. Start slapping the "biggies" with "big fines", and see how much lobbying pull they really have.
If it is in India next
india ads
You are right ... and I cannot imagine that these are even remotely sanctioned by MTStars mgmt. Will await their input before jumping to conclusions.
How about it is all going to India???
Why yes! It's very hot in India. (nm)
not sure, but if you were on the national do not call list maybe this would help?? since you do not know where they got your name from it might help. I am on that list and have not received any calls solicitating, selling, etc. thought this might help.

I am sorry to hear of your loss.  We might as well  face it, this industry is going to the birds.  I have lost four Docs because of outsourcing to India.  It is a shame that the Docs have to find a cheap way out because of all the overhead, malpractice, etc. that they have to pay.  I have been in this for four years and I thank God that I have 12 years doing medical billing, for which I am going back to school to do coding.  There is no job security in this industry, you are treated like dirt, you do not get paid on time and not treated like an employee should be and now EMR.  What is next?  Robots to do patient care?  Good luck to you, but I feel this is just a little wakening up call to all of us that things are changing and not for the good.

India MTs
Where did you get this info that there are more CMTs in India than here in the US? Just curious. Thanks
Most of these people, at least at a company I worked for, work 2 shifts every day - company paid for them to get their CMT.

One of the reasons there is still such poverty there is that India still has the caste system.  While becoming more westernized has improved the quality of living for the majority of Indians, those in the lower caste are not allowed the same opportunities.  They live in squalor without running water, food, education, etc.

This is very disgusting! How are we to compete with $500 a year. If India is so great why is it that they hire Americans to edit this crap all the time??? These companies do not understand you get what you pay for just like everything else in life. It's all about saving the allmighty buck. This is exactly why I and I'm sure others out there do not work for any company who offshores!!