Venting session = so tired of crappy MT companies...

I have just about had it!  I mean I have over 14 years experience as Transcriptionist and all I can get is crappy pay rates, which now I am okay but could be better....And I am tired of getting crappy accounts!  Whenever I ask to switch over to a different account, they tell me no.  And these companies want PERFECTION, even though noone is perfect, for peanuts!  I have seen places where they want you to work set hours even though you are an IC.  What is up with that?  Plus these places never off any good benefits, if any.  What are we supposed to do.  I am ready to go to a retail job or fast food. Somewhere where I can get out of the house, do my job and not have to worry about it all day long - not have to worry if I get an 9 hour shift worth of VERY BAD dictators.  I bet I could surprise myself at how many hamburgers I could flip in an hour because I sure am tired of seeing how much crappy doctors I can type in an hour.

Does anyone else feel this frustrated?  What happened to this profession?

• Venting session = so tired of crappy MT companies... - So tired.
  • I feel the same way. That is why I'm - sm
  • Venting session - Unhappy Camper
    • LOLOL - MTBlab
    • Just thought about this....sm - so tired.
      • But we're not - and it's getting worse. - NM

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same ole answer- I don't know, not my job.  What is their job?   I can't work, I don't get answers, and it is their software.  First answer when I call the office is call support services.  Call support service and they say it is not their job.  Who it the sam $ell's job is it?  I can't work.

Guess these wonderful techs don't know that without us they have no job and it is possible to work without fancy programs with off the shelf software. 

horrible dictation/dictators and not able to produce lines, which directly affects my paycheck.  I don't mind doing the difficult stuff, and I pretty good at it, but it is stressful and I find it very hard to budget when you never know what your paycheck is going to be.   I hate being tied to having earphones on all day.   I have children at home (I homeschool and don't have toddlers running around) and my DH works third shift so he is home during the day.  I try to work around all this, but can't always.  If I had a "desk" job I could be part of conversations at least, but having to have the earphones on you can't do that.   I get tired of being sedentary, my feet swell, my shoulders are tired, my elbows hurt, etc.  

I stick with it because of my children, and also because I like the flexibility.  I don't have to be up at 5:30 to get the kids up and ready for school, I don't have to fight traffic to get to work at 8:00.  It is a trade-off.   Sounds like you just need a break.  

many take the course because it is cheap compared to the good schools, but it ends up costing more when they can't get a job and need further schooling/training.

Have you posted your resume on the job boards? 

Knowing about foot pedals or other equipment is no big deal, what you need to know is the terminology, good grammar, research skills  are things you need.

You can look for a mentoring program.   Some companies will pay you a minimal amount for any work you do.  There are some companies who want you to pay a monthly fee.   I don't know the names of companies, but there are companies that are not legit, so be sure and ask about them.

You could also apply to local clinics/doctor's offices, and hospitals.  You would have to work on-site, but that is the best training you can get. 

A good QA will not do that.  Where are you working that you have such bad QA personnel?  I'm not wanting to go to that company, lol.

Hope it gets better and you get helpful mentors.

isn't the only reason for QA.  You'd be surprised at the crappy work that some MTs do and QA corrects the errors so they bad work isn't going to the client.   Some MTs don't feel the need to proof their work, believe that is what QA is for.

Must be coincidental, I just had it out today concerning your posting.  I sent a copy of it to the owner, I got a return message to never email "her" (the owner) again from the original person I sent it to.  Hmmmm, my email with cc to the owner must of sent of sparks!  (about what is really going on).  Cherry pickers they are!

MQ paid 30% less pay for ASR reports, and they took just as long to edit as they did to type sometimes, so was very frustrating.  I have heard some companies pay straight line rate difference, i.e. if you make 7 cpl typing, you'll make 4 cpl for ASR.  It is totally unfair, as like I said, it does take quite some time to edit ASR, some more/less than others.  Needless to say, I left MQ for KS, who does NOT do ASR!!!!

less money.

You are right in the way you feel.   It hurts.  I know, it happened with my mom.  There was no real money, but it was more in the way she treats me and my child versus my other sisters and their children.  I have to take care of her needs because they refuse, but she always seems to lean toward them when wanting to give them something or do something for someone.  I finally broke down and told her exactly how I felt and what I thought.  Although it didn't change anything, I have limited my contact with her.  It made me feel better to let her know how wrong she was.

Things like this happen because companies/people do not have to be accountable for their actions anymore.  I wonder how these big companies would feel if it were the employer who made decisions like that (put the shoe on the other foot, so to speak)? 

I am with you on this--those people who will be displaced (to include you and your family) are going to have a struggle when it comes to finding other employment.

Doesn't make much sense to me anymore...

I have had this same ESL female for the last 90 minutes.  She obviously doesn't want to disturb anyone because she is talking so quietly.  I have the ear pieces of my head set shoved so hard in my ears they almost meet in the middle, which also means I can hear her clicking her hard candy against her teeth really well.

Okay, venting over!  Have a good one! 

I need to vent !!!!!  I am currently a full time student, work a full time job, and I am pregnant.  Why do people say stuff behind your back and go to your manager!!! Why can't people in today's world just say things to your face !!!!  You see I work a customer service job at an airport and I wait on people all day and if someone does not like you than they try to get you fired or a customer does not like you then they try to get you fired.  I am ready to dig a hole and stay in it and stop working !!!! IF ONLY I COULD AFFORD IT !!!!

Does anyone ever wonder why we even get out of bed in the morning and why we even try to get along with all of the back stabbers in this world !!!!!!!!!

Hopefully my MT career will be a better experience !!!!

Why do doctors, NPs, PAs, etc. decide to dictate without being prepared? I did a 14 minute report with 7 minutes of dead space while the dictator looked through the records to decide what they wanted to say.

This isn't the first time it has happened. Last week, EVERY dictator did it. Of course, the reports weren't 14 minutes long, more like 5-7 minutes, but it gets frustrating.

Do they just pick up a report and sign on the line? Why can't they look at the reports FIRST, then sign on? 

I don't mind if they have a 30 second (yeah,right) pause to chose the right word, but holy bananas, sometimes it just drags on and on. Then there are the doctors that answer phone calls, doctors who talk to the nurses, PAs who can't find a report that they need for lab data or vital signs, and on and on and on.

I think part of their training should be a chapter on HOW TO DICTATE.

Thanks for letting me vent.

If these hospitals are so picky about turnaround time...These docs come in on Saturday night and dictate 50 charts from the last 6 months that they haven't done, every report is 15-20 minutes long, and by cracky, they had better be typed and on the chart within 48 hours, or the transcription company gets a fine.

OK.  I feel better now.

I'm so disgusted and discouraged.  I've had three interviews in the last week, about three more in the last month, and ALL of the recruiters I spoke with had absolutely NO clue.  After listening to their canned speech about their company, they invite my questions.  My main concerns are the platform, how a line is defined (with or without spaces), headers and footers included, progam compatible with Expander that I have (IT or Shorthand), do they take out MY state taxes, (some don't), how is PTO paid, and a few more, but for each interview, but the time I got to this point in my list of questions, I'm totally disgusted because the recruiters cannot or won't answer my questions.(They are good about skirting the major points of things).  They have to contact someone else, who is not available at this time, etc...and will get back to me - yea, right.  WHAT is wrong with these people?  Can't they answer simple questions?  I don't feel that my list of questions is that outrageous, do you?  Am I out of line for even asking these things?   I've been burned too many times to agree to a job without asking these, and quite a few more questions, but can't get past first base with these recruiters.  Are they so far removed from the actual transcription aspect of their companies that they can't find these things out beforehand and be ready for an appplicant's basic questions?  The recruiter makes the first impression for a company, and if they are so far out in left field, what is the rest of the company like?   ANYONE else have this experience?

This doctor is particularly annoying in that while she is looking for information, she repeats the last word she just said.  Add to that her nasally voice and I am ready to rip my hair out!

Lab reports revealed that...that...that...that...that...

The patient....patient.....patient.....patient.....patient also had....had....had...had

period....period....period.....period.

Stop the madness!!!    (Okay, I'm done. Back to work.)

I have a scenario at work that I would love to solicit opinions on & see if anyone is on the same page as me.   I am a Transcriptionist with 25+ years experience and considered quite good, and I currently am the sole transcriptionist for a very high volume cardiology practice.    A co-worker of mine, who is over the billing dept, has a daughter who is taking an at-home transcription course (At-Home Professions), has not finished it, and in her own words "is not doing too bad at it". Whatever that means.   My coworker has been trying to push her daughter off on me for a long time, but I've always side-stepped the issue because the girl is not qualified.   Well, last Friday I was off work having a cervical nerve root injection, and she chose this time to bring her daughter to the office and pitch her to our administrator, who, by the way, is a jerk for one thing and knows nothing about transcription either.  He hired her on the spot as a part-time prn transcriptionist and I knew nothing about it until I got to work Monday morning and there she was.  I am livid at the both of them.  For one, my coworker had no business taking it upon herself to decide who should be hired to help ME, and the administrator should have never, in my opinion, hired her without at least getting my input.  The cardiologist and I have a very good relationship; in fact, he worked on me for 3 months, convincing me to come work for him, and I know he is very happy with me, and my inclination is to go to him and tell him exactly what went down.   I've been told I will incur the wrath of the administrator if I go over his head and directly to the doc, but that would be pointless because he's part of the problem!  I'm probably going to have to have surgery (and I'd also like to have a vacation this summer) so I know I need help, but I'm actually in the process of trying to solicit help from a pool of qualified people, transcriptionists from our local hospitals who might be interested in filling in for me from time to time.  I want to know that whoever sits in my chair while I'm out will be able to handle it, and this girl has NO experience whatsoever - she didn't even know how to address a cover letter yesterday.  I know that no mattter who I get, I will have to show them the ropes, show them our system, etc., and that's fine, but I do NOT have the time to train someone from the ground up, which is basically what I would be doing.  Cardiology, in my opinion, is too hard a specialty to start off with, and our volume is so massive that I can barely keep my head above water myself, and I'm fast.  I simply do not have time to train anyone.  I'm so offended over this.   Should I go to the doc or just let things ride and let her work speak for itself?  I'm not sure the most diplomatic way to handle this, though I'm leaning toward talking to the doctor.  What would you guys do?  All opinions will be appreciated and considered, and thanks for taking the time.   

Anybody out there working today, LABOR DAY? Expected to work the holiday, and guess what, no work! And then when it trickles in, of course the crummy junk bottom of the bucket type which add up to no lines, and getting lots of comments from QA (who is looking for something to do, no doubt).

How about we don't work a holiday, and everyone comes to work Tuesday with stuff to type, everyone makes money?

Bad idea of course, we have to remember the TATs.

Sorry to be so crabby, but thanks for listening to he vent.