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What I don't understand is why the companies don't send

Posted By: not that I approve of offshoring... on 2005-10-17
In Reply to: Bad ESLs - What did he say?

the ESL dictators overseas.  You'd think an Indian Transcriptionist would be able to understand English in her own accent better than we would.


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I don't understand these companies....

I am a newbie, have been doing this for a few months.  I work for this company, Sten-Tel.  They only send out QA'd reports every once in a while.  Their QA sucks.  One QA will say this and another will say that and all the time, it looks like you are the one making all the mistakes.  The QA supervisor does nothing but send you the corrected reports in an email and if you email her about something you are questioning, she does nothing about it.  I get an email from her today and all it states is "We need to have you out of editing by July 18.  Please review account specifics and thoroughly check your work before sending to QA."  What does that mean?  I do thoroughly check my work!  I sent her an email asking her to clarify what she is saying.  I mean, am I doing a sucky job or what?  I am confused.  I thought I was doing good.  How am I supposed to know when I don't hear anything from anybody?  Now I feel depressed.  I guess I am going to get fired.  I am not good at anything it seems like.  Are there any good companies to work for?


Do you understand companies can't be in the position
of judging whether your felony was really bad or not so bad? They have to leave that to the courts and make rules that people with felonies probably shouldn't work in the medical field where there's a slew of personal information available and individuals have a greater than average potential to physically harm another human being.

This is the nature of the medical field. They're not trying to be nasty or exclusive. They simply realize the gravity of the work in this field. When I was in nursing school, we had extensive checks done on us. This was long before even taking any licensure exams. We were told if we had anything shady in the past, perhaps not even a felony, we may be turned down by the state board.

And MTs aren't a scarcity. If a company has a choice between a felon or a non-felon, can you understand why they'd choose someone who may be less risk to them? If they did hire a felon who later sold patient information, imagine how they'd be raked over the coals for not having excluded that applicant.

I'm not saying you're any more of a risk than anybody else, only that I can understand their stance and I don't think it's a desire to snub felons. Personally, I think EACH of us has the potential to be a felon in the right circumstances. It's unfortunately one of those life choices that doesn't get erased even if we've learned our lesson.

Where there's a will, there's a way. You'll find your place, but expect you may have to try much harder than other MTs. Also know that most beginning MTs have trouble getting their foot in the door, so it's rarely easy for anybody to get started in MT, let alone with a decent employer.
There aren't too many companies who send you foot pedals.. I don't want to align with a compan
.
Well they used to underbid from what I understand other companies to get clients and then as we know
they SUPPOSEDLY padded the bills. That is what the lawsuit is about. Now they have to be fair to the clients and therefore there is no bill padding and they have already underbid other MT companies so they are making bare minimum on their clients. Whose pocket do you think this will come out of. This is why I think the best is over. Plus I do believe they are losing clients and I know the good MTs are leaving. Hard to tell what will happen with this new pay plan when it comes out. It wont be in our favor for the reason listed above. This whole thing has also been discussed on another website as well. Pretty common knowledge this is what is happening. Now they also have to reduce lines rates to hospitals supposedly for ASR as well and I know my main hospital account asked to have their line rates reduced or they were leaving MQ so on it goes. A lot of this info comes from emplyees in the office that have quit and then they seem to want to discuss all this stuff that they hid from us before. You know the game.
I understand - I handle resumes/apps for 2 large companies and it is
Part of me wants to play an HR advisor and give them a mini-course!

Not going to happen, however, because that is their sole responsibility - to present their best foot forward.

MT companies negotiate with the insurance companies until they get what they want

It is strictly up to the agreement between the employer and the insurance company.  Your new employer can tell you what the pre-existing clause is in your new policy.  Some require proof of insurance for the past 12 months.  It may say something like if a diagnosis has not been made NOR treatment received within the last __ months.  Not good when companies negotiate with a pre-existing clause in order to get a lower rate.  Better check with your HR with your new company before doing anything.  It really gets hairy !


Most companies do no use their only files (HIPAA). They use files provided by other companies, serv
If you can get through the test files, then the sound quality on the actual company files is better. And, the dictation is never as bad as the test files, plus you have QA to help with hard blanks.
send one
I definately without a doubt would send one.  Just to let them know that you look forward to working with them, etc., etc. 
98.8% but that I send 30% to QA...sm
and THIS was while I started a HUGE new account/hospital and I was on FULL QA/QC at the time......so yeah, EVERYTHING on that 3rd account was going to QA/QC for a couple of months (thousands of dictators there). 
I cannot send more than 5% to QA or...
They decrease my cpl rate!  It does not matter that my quality is above 98.5-99% always.  And spelling names phonetically is NOT an option. 
What does it mean when you send

of a VERY difficult dictator... yet you get no QA back... I left at least 7-8 blanks and have not gotten any corrections back from QA (which is the usual process) for me to look over and listen back over report. Does it mean that they don't know either? I notice this happens to me quite a bit when I get something difficult and am anxious to get QA back to see what I can learn.


I could send my boy over LOL sm
but I don't know where you live. Seriously, though, they may just be garters, harmless. I would let nature takes its course and they will go away on their own. Or, scoop them up in a bucket with a broom or hoe and take them somewhere where they will be safe. I just removed a blue racer from his sunny spot in the yard last week. I got him in a bucket and put him on the other side of the hill. He can tan over there.
Send them my way too, would you?

Although I live on a canal and it may not be as uptown as living on a river or a lake,it's still waterfront and I do a lot of fishing as well so I'd be interested in seeing them too.


Thanks, Cathy, a/k/a Catfish Cathy


 


Send it
Good letter!!!  If you are not joking I would send the sucker. 
send it to everyone but ...
I say everyone send it to Glenn Beck at me@Glennbeck.com - that is his email. I do not agree with a lot of what he says, but this is a topic I know he would pick up - just have to get past the editors - if they get enough e-mails, and let them know it came from the MTs on MTStars with numerous MTs who feel the same, they can do their own research and get it on. One voice is not enough, ALL of the MTs and ALL MT companies who call themselves American must stop dealing with off shore companies and off shore individuals and these morons who do conferences like this - and not for nothing - Hilton too - how dare they take money for a conference regarding this topic be held.
Send
dog poo in the mail?

A big box. Don't be stingy.

Kidding.
not so much, no, I only send more to QA
and then my line count drops drastically, from 1300 to 1400 lines/day to 700 to 1000. It is not getting better but worse, my paycheck from week to week is taking a nose dive.

Thanks but I like to be compensated for what I do in money, not just by being liked or something because I will do difficult reports. Where is the compensation in that? I get absolutely nothing for it except more shut-off notices.
Hey, then... why don't we just send THEM all

If that is what they want, send it to them.
They are paying your bills.

I would let them know about security levels though.
Could you send me a pm so I can
contact her later on, maybe down the line?
Not so, the more you SEND to QA the sm
more you are targeted.  If I don't see your work constantly, I don't think about you at all.
And to top it off, I send a THANK YOU not to the
only normal, nice and friendly MT that was gracious enough to answer my question.

A thank-you note?????
This must be suspicious.

Especially to 'curious.'

If they can send a man to the moon...
Why can't they invent something to stop cherry picking once and for all??? ARGH. I'm having an annoying day myself - must be Hurricane Katrina....
Maybe I will send it back.
Yes, maybe that's what I will do!! Tell them that they might need it more than me when all the lawsuits are over.
Please send me an E-mail :)
I would love to have contact with others that work for Greenlight.

My addy is sandi@glis.net

Thanks so much.
I wish my company would send me anything.
I have worked for a lot and never received zip
Question: How can someone send me SM

a large file (more than 20 MB) over the internet?  They tried to send the file, but their e-mail server wouldn't allow them to send a file this big.  He is probably going to have to burn it to a disk and mail it out to me, but I was wondering if there is a way around this.


Thanks,


Chickadee


She was going to send it after the first of the year to
everyong who emailed her by a certain time that day.  She had originally said to the first 10 but then had more people than that asking, so she changed it to a set time.
If you would like a "thank you" send one to them
I have always sent a thank you even if they don't go with my service.  I have also taken in cookies along with a note.  That is just me and it has gotten me accounts that treat me the same -- with mututal respect and appreciation.  I never treat my accounts so cold as only "providing a service" and that is what I have emphasized in my brochures, flyers, etc   Must be doing something right as they have come to me and stayed with me from 5 to 20 years.  Have not had to go out and get a new account for the past 6 years.  They have also stuck by me through a horrible divorce, illness and getting behind and not treated me as "just a service" that can be replaced.  So I say, yes -- treat them as you would like them to treat you. 
You have no obligation to send something
you've worked hard to create to some stranger just because you are asked to do so. You don't need to waste your time creating anything else to send to appease them, either. If you feel you must respond, simply decline politely. You do not need to offer an explanation beyond, "I'm sorry, I'm afraid I cannot do that." They may try to make you feel guilty. Don't let them. You owe them nothing. Just ignore them. You were able to create your shortcuts, dictionary entries, or whatever else you've done to make your work easier. There is no reason others cannot do the same for themselves. They are way out of line to try to get you to hand over your hard work so they can avoid expending any effort. Just tell them "No".
How to send a resume
I see a lot of posts on people upset because they send in resumes and never get a reply. Here are some tips.

1. Make sure your name and address are on the document. I will not repond to "partygirl27" as the only name on the email or document.
2. If the ad says you must have X number of years experience and you do not, don't apply. There are reasons we post you need a certain amount of years. Received a resume yesterday where the person just graduated this month.
3. In your "objective" area, try to put something better than "I hope to do gooder."
4. Be a little more specific about the types of documents you have transcribed and the types of dictators. It doesn't help me much when you say, "I typed reports."
5. Working near a hospital or medical instrument doesn't count as experience. Example: "I packed up surgical equipment for shipment."
6. Spellcheck your document! If I see one that says, "I am a very accurate typier", I am not going to respond.
7. Set yourself up an email just for your job or job hunting. There are numerous free ones out there. I received a resume first thing this morning from "Baby_Got_Back." Good for Baby, but it's the brain we are interested in.

I kid you not folks, some of these just make you want to bang your head on something!
what did national send to IRS
http://www.irs.gov/pub/irs-pdf/p556.pdf
What to send to Iraq

When a package arrives of this nature it is shared with everyone.


Snacks are always welcomed and a microwave is accessable to them.


Don't forget things like babypowder, toothpaste, Q-tips, soap on a rope, lip balm, gum, taffy, licorice, Werthers.


Once i sent the individual containers of applesause and it arrived safely.  Books are well recieved too.


If it were me, I'd send a letter to all MTs sm
with a new policy whereby if any work was not returned within TAT, that work would be assigned to another MT, who will be the only one getting paid for that work.

The work has to keep moving.
Send a letter
Send a very nice letter to the head of the Human Resources and Medical Records Dept and tell them what you are looking for and if they use a service ask them if they would get back to you either via fax, mail or E-mail (include a self stamped envelope) so that you could contact that service.  It is hard for me to believe that all the hospitals in Colorodo use services -- guess Oregon is very slow as our hospitals in the Portland area only use for overflow and still employ large staffs and some at home.   But if they use a service it could be one of the larger ones and if you go with that service does not mean you will get that hospital account.  Where are you located if you are calling long distance to work at the hospital and yet are willing go go in-house?  Just curious.  Also see if there is a local chapter of AAMT's in the city you want to work and see if you can network through them.  Good luck.   Patti
Geesh, send me some gas please...
We're still paying $2.69 around here in Idaho, at least in my town.
JAM Please send me the e-mail help too
I recently switched to Word from WordPerfect 5.1 for DOS and I'm looking for all help to do as much on the keyboard and as little mouse as possible. I would be grateful for the delete sentence help or any other hints you might care to share. And thanks for helping.
Send him proof

When this happens to me, I go to several reliable sources and make sure that (1) I *am* spelling it correctly and there are not any alternative correct spellings and (2) that I have a source any doctor would not be able to argue about. I then type a polite note to the doctor and send it along with my proof. In my note, I include the comment that if he has found it spelled another way in a reliable reference, I'd be glad if he would let me know what reference that was, for my own information.  Once, for the name of a medical device, I went to the manufacturer's web page and printed the page describing the device and showing the spelling.  Along with my polite note, I faxed the web page to the doc.  The next dictation I got from him, he was very nice and apologetic and thanked me for being thorough! The worst that has happened is that I didn't hear anything back from a doc, but that's fine, too.  In the unlikely event that the doc STILL wants it spelled incorrectly (which has never happened to me, but it's possible) I would have him put it in writing that he wants it spelled that way. 


Send them the links

As an MTSO, you should never give the "answer", but the way you found it, i.e., the links.  This way they will 1.  learn how to find it themselves and 2.  stop bothering you.  It does work, even though I must say that every day is a learning process in this field.


A co I used to work for would send me
hard copies of supposedly MY reports with errors. I would instantly know it wasn't my work, and would look at the MT ID # at the bottom of the report - NOPE, not mine. Naturally they were sending me the worst MT's reports, too, but I was fairly certain it was the person mailing them that was making the errors because my QA scores were very good.
Hey, I never said that an MT shouldn't send anything to QA at all. SM
I am a big believer in QA being utilized as one of the many resources available to MTs to help them do their jobs, but QA should be the LAST resource after exhausting all other resources.
Do you have addresses? I would send them a
this in court.  Others have done this and it works well.
Depends on how you send your sm
finished files back. In the "olden days" when I started about 10 years ago, I needed 2 phone lines. One for the C-phone, and one for the modem, to send back finished reports.

These days, if you have internet connection, that is the way you will send back finished reports. You will receive the voice files as people indicated already, by dialing into a phone number. Of course, while you are receiving files and transcribing, that phone line will be tied up, so you might want a second phone line anyway.

Yet ANOTHER reason not to send
k
Please send to your Senators
Articles such as this need to be forwarded by the 1000's to our US senators.  I have just forwarded the article to both of mine.  I will wait for their reply and post that to the board.  If you don't know your senators - find out who they are and get their email address - it's on the internet - and then bombard them with this kind of stuff.  Let them know that you are serious about this growing problem.  Especially during an election year, they are most eager to hear and answer your questions.
winzip it, then send it.

So you NEVER send anything in with blanks, or
Can you walk on water, too?
Email me and I will send you one in .pdf
x
Why not just send it through, with the notation
nm
Had to send on to my MT buddies!
Best laugh I've had in a while! Thanks!
I may be with the same... send an email...
x