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Serving Over 20,000 US Medical Transcriptionists

crummy platform gave it away. I know where YOU work

Posted By: me too on 2005-12-20
In Reply to: I have decided to quit my job. I hate this company. - I quit!




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I don't do crummy work, but I am quite disgusted with what I see in this industry.

I don't know why we put up with it.  They lower our pay, send our jobs overseas, expect us to be on call for no pay at all.  They dance around the IRS definitions of employee, SE and IC.  I've been threatened before, verbally or email abused by supervisors, and even had to resort to legal tactics to get my rightfully deserved pay.


All they care about is production.  I've mentioned to my supervisors a few times when I found errors in medical records or extra spaces showing up at the end of paragraphs in people's work.  I wasn't tattling or trying to get anyone fired, but I felt the errors should have been fixed.  Nothing was done.  The people churning out those reports make more money than I do because I take the time to look things up and properly format everything.  It doesn' t get me anywhere.


I am most definitely NOT sloppy.  I am disillusioned because we are treated as nothing more than sweatshop TYPISTS.


I work on Escription platform and the adapter didnt work for me. I tried it on my laptop though
and the foot pedal would just not play correctly with the adapter. I think others have tried it and done it but it just didnt work for me.
that's crummy
I can't imagine!   I really worry about the senior citizens, etc.  Seems every few months we read or hear of some of them dying with no air conditioning or heat! 
I gave two weeks notice... but stopped doing their work FIRST
Since they refused to give me a raise after 7 years of loyal service to 3 doctors full-time, i gave me 2 weeks but didn't do their work in my 24-hour TAT window because I was SO p*ssed. I got it done "on my time" at that point. I have a hot head i can't help it... plus it was a huge slap in the face when not only they weren't giving me a raise, they expected my paychecks to decrease because they were mad they were paying for templates! we seriously were like a little family... that was three months ago and im STILL hurt about it...
Actually, it was the crummy raises that made me have to leave my job.
Daycare rates doubled per kid in one year, so I couldn't afford to work any more with my oh-so-generous $.25 per hour raise.  If you want to get technical, I'm making the same exact money per hour now as I was 10 years ago.  So please don't tell me to be grateful for having a job because with 20 years of work experience and a college degree, I definitely should be making way more than I am.  Daycare, utilities, gasoline, clothing, groceries, everything has gone up except wages around here.
for what god gave her in beauty, the devil gave her in insanity.
she is one scary chick to be raising kids.
What platform do you work on? Maybe I can help.
e-mail me if you like.
I work with VR and have used the same platform now for
about 4+ years. I work part-time and make around $500 or more per week. I personally love it myself- I have the audio as fast as it will go and my last QA score was 99.9 so I disagree with the person who said cannot be fast and still get good QA. Having said all the above, I do not think it will ever take the place of MTers. Same platform and yet numerous errors that have to be corrected all the time- one physician in particular I recall- no matter what his preop diagnosis is and his postop the same (or supposed to be) it always comes out with chronic renal failure, always even when not said. Same platform, different errors, lots of corrections back then and now. Don’t worry your pretty head about this getting rid of transcriptions, gotta be a lot better before that.
What transcription platform do you work on? sm
Hi all! Just curious about the platform you work on and if you like it? If there was a "dream" platform, what would it be? What would you change on your platform if you could? Don't be shy, tell us what you think. :)
Platform that does not work with Vista
Last I heard, Medquist (DocQScribe) did not work with Vista. 
The platform is slow and they run out of work.
nm
At an old job we could return work we did not want, but then they fixed their platform so you could
so it is probably only a matter of time before all companies do that, smart thing to do but yes it does cut into your paycheck if you get a horrible run of bad ESLs.
iChart...is this a good or bad platform to work on?

Any info appreciated.  I have never worked on this platform.  TIA


The company I work for will not have the platform until this fall. sm
I just got a heads up since my computer will not work with Escription. I'm trying to decide whether to replace my Office software, or get a backup computer. Thanks.
Does Dictaphone footpedal work with DocQScribe platform?
If not, know where I can find a reasonable universal footpedal?
Smartype should work in any word based platform - sm
If Emdat is a web based platform, then it won't work. Fighting that (on Chartscript) myself right now and hate it!
An excellent platform and a good line rate with plenty of work -
Then leave me alone and let me do my thing! :-)
I just gave notice at my job and all I gave them was when my last day would be. SM

I don't think they even cared why I was quitting.  I called the supervisor to tell her in person and she simple said "I need it in writing and when will your last day be".  Personally, I like things quick and painless. 


MTSO with platform versus no platform (big message)

If a MTSO advertises that the MT works in MS Word and sends dictation by FTP, does this usually mean there will be no demographic/doctor database and the demographics will not be autopopulated?


 


I got into a mess with a small company (got out real quickly too).  I was required to print out daily email copies of the doctors' office patient schedules (which were barely legible) and type in all information.  I spent more time hunting for the correct patient through pages and pages of these schedules.  Then I had about 25 pages worth of doctor's names that I would have to go through to find the attending, referring, etc.  A total waste of time as I didn’t get paid for that. 


 


I wish MTSO would give more information as to what platform they use (if any).  Proprietary software is such a generic, totally useless description.  Would they buy a new car that listed, "Car has gasoline operated motor?" 


 


And for Pete's sakes, why so secretive about the pay?  Give a ballpark figure.  Just say, pay is between 7-12 cpl depending on skill, testing, etc. Tell me if you pay for spaces, headers, etc.  It would save them time because I wouldn’t even apply for a 7 cpl job. 


 


Before I spend an hour or two testing, I need more information from a company to be sure it is compatible for my needs.  If the MTSO would spend a little time on their website detailing their platform, how they send/receive files, pay rates,  how line rate is determined (spaces/no spaces) employee/IC/SE status, minimal line count, whether work pools consist of 100s of doctors, or smaller pools with 25-50 doctors etc.   Having all this information on their website would save them time and the MTs time.   Phoenix Medcom has a really good layout describing pretty much everything an MT would want to know before testing with them.  I am just tired of testing with a company and then finding out the job wasn’t exactly suited to my needs. 


Maybe all of MQ will be like Amherst or maybe so many of us at Amherst have not work they gave us
other accounts in other offices. They sure overhired but a lot have quit because of no work. One thing for sure, you wont get the truth out of your supervisor.
Platform versus non-platform (templates)?

I've been working for MTSOs for years now, using their templates which sometimes cause productivity problems (macro issues, etc). I'm wondering if productivity is increased when working on a structured platform, such as one that a national company provides for its transcriptionists?  I've never used a platform, but it would seem that all one needs to do is straight type onto the screen and the platform program takes care of margins, page breaks, etc?


Any thoughts (as well as companies who are hiring who use platforms) would be appreciated.  Thanks


someone gave me a tip...
to make it larger, maybe it will help make it smaller:  Ctrl and scroll on mouse to adjust  -  any help?
you gave me an idea about E-bay...sm
I'll go check it out, but is it easy to sign up to sell something? What kind of account(s) do you have to have (Pay Pal, or will they send you a check?). Let us broke MTs know.

Congrats on the saved backside! We've all been there; in fact, I'm right there with ya!

Thanks for the E-bay suggestion!
MedQuist gave what they can
I also am in agreement with what Medquist did was great!

It doesn't matter what we think or feel, it is what the people receiving that money feel, and they are grateful! That is a lot of money in anyones eyes. Common sense should tell you that you only give what you can and if 20,000 is what MedQuist could give then that is not worth picking apart.

The points being brought up about how MedQuist just spent millions on legal fees should say something right there, they still gave didn't they? YES SIR!

No gripes here for the amount that MedQuist gave:)
VR would be better if they gave MTs the machine and
So the machine only has to get used to our sweet little voices instead of these speed demons and speech impedimentalists. 
I gave up proofreading...
when it became clear that  I had to move fast to produce reports in bulk  in order to make my production requirement as well as a decent hourly wage ($20 to $25 which I feel is fair for this type of work).  My feeling is that if that MTSOs wanted error free reports they would pay by the hour and not by production.  Most places which say they want 98% accuracy get this figure from a  random sample of reports sent to QA.  If you were falling below this consistently, and I am talking gross  mistakes in the reports, hopefully the service would hear it from the dictator, who has the ultimate responsibility for ensuring his/her  work is accurate.   
I don't believe that. God also gave us free will. nm
x
It all hangs on what you DO with what God gave you.

I gave the tip about using control+K
for command entries.

I purchased ShortHand and it is in the instruction manual that came with it.
Thanks to all that gave info:)
j
I gave them about 6 weeks.....
I kept thinking it would get better and after about 6 weeks when it was getting worse I just quit.
I really like the ideas you gave here
I, for one, am about to freeze my tush off this morning but I just came into my room to check email and such before any work today. The one I like the most, I think, is about the lap throw. I have seen the electric blankets but am not really sure about this. Is this a Wal-Mart item also? As I want to see any outside activity, sit in front of a really big window with the shutters open so that let in some of the cold, keep space heater going at my feet because like you, want to keep costs down in the rest of the home. Only 1 here most days and do not need to heat up this great big place. Thanks for the hints.
I just gave up IC for employee sm
My kids grew up, I paid off my house and I don't have enough expenses personally to itemize. What happened? I got screwed! Last year my taxes were $11000. I am expecting about the same this year.

What happened is that that is such a significant part of what I make that I was financially strapped. I have literally been saving for my taxes FOREVER to mount this kind of money up to pay them and it is the same every year. No expenses much, can't make less income because I can't eat, can't make more because well, I type enough!

I made excellent money last year. All my friends made 1/3 to 1/2 of my income for 2007. They all got newer cars. They all had some sort of a vacation. They all could go out to dinner once in a while. My vehicle is 15+ years old, but runs. I have not had a vacation in 10 yrs and I can't afford to eat in, let alone eat out. I buy my clothes off the Walmart $3 rack because that is the only way I can afford it.

For having no mortgage or rent, being VERY frugal and careful...I have no money and no life. I will never be an IC again.
Gave me the giggles!!! LOL!!!
LOL...wicked giggles...kinda makes me wonder if the above MT can bring themselves to type the terms for private parts...or are they offensive also? One could wonder...hmmm...Please forgive me, I truly mean no offense, I just could not resist. I have a nice set of horns to counter your halo.

On a professional note, I too believe that if it is stated, it should be type. Those types of direct quotes help indicate a patient's character and/or state of mind. They are a very important part of the medical record and should never be left out unless specifically asked by the client!

People...please do not take offense, I have a truly wicked sense of humor is all!!! LOL.
Probably. I am an IC and my MTSO gave
me a copy since that is what they use. I used to use the counter in MS Word before that.
I don’t think she gave the impression
of working for a MTSO. I personally thought the amount she was saying was that she did have her own accts. The question was how much you make, not whether you were your own boss or working for others.
You gave notice to your old job w/o knowing
what your line rate would be? Am I understanding that correctly?
I dont know what gave you such a bad attitude, but i am sorry for
you. Maybe you could talk to someone about it. You seem very angry. :(
I can't believe James just gave up and walked off.
Doesn't it make you wonder what he's thinking???

Still rooting for Kaysar. He just got back, he must figure he needs HOH.
OMG. You just gave me an awesome idea!! (sm)
My schedule/routine is EXACTLY like your husband's, or it was until my son's girlfriend started "living" here. Long story, but it's ending soon as she is returning to college in a week.

It totally threw me off because she sleeps on the couch (they are both over 21, but "house rules") which is where I used to sleep, so now I have to sleep in my office/bedroom (but I hate to blank where I eat LOL). Also, much more activity because they roam about the house during the day (he works evening shifts) and I am constantly hearing doors close.

Which brings me to the brilliant idea I have thanks to your post!! I am going to get EAR PLUGS or something similar. Even though she'll only be here for another week or so, I'm sure she'll visit on occasion... but I definitely need SOMETHING to get me through the next week!

thank you thank you thank you!
Hmmm, you signed nothing. Maybe they gave you this one
:)
DOG...yes, he gave about 1-1/2 hr presentation. Interesting.
nm
Whoops! DH gave DD the car (sorry for the confusion)!
What happened was that I thought a second hand car was fine and she should pay for it like I did in high school but he said, "Are you kidding? You bought your own car in high school in 1975 when it cost a couple hundred bucks. If she bought her own car now she'd need a loan for the friggin' thing. It's just not possible anymore for kids to buy anything like that from a minimum wage job at the Dairy Queen, plus if by some act of God she was able to it would be a piece of junk and unsafe."


Amen. We gave up buying for the whole
extended family years ago. Now we buy for our nuclear family and parents. My children are grown now, so we spend less now than we did when they were small.
No one ever gave me 2 weeks notice when I was let go
so why do we owe anyone this courtesy?
They took the extra and gave it all to your teamleader.
x
That gave me chills. Good for you!!!
I hope my life turns out that well.
Really wish I had the baby and gave it up for adoption (sm)

 


It seemed like the right decision at the time, but the nine months would have passed so quickly and now that baby would be alive, somewhere, hopefully having a great life.  It made me fear for the first several years of my two living children's lives that they were going to be taken from me as punishment.  I picture the child that would have been at different ages. 


If I gave that recipe out, he'd kill me....but....
no body lives forever, right? ;) My son makes three 8-inch round cake layers, cuts off the tops to make them all flat then cuts each layer in half (using a piano wire--very culinary :). The rasp. filling from scratch takes forever, but a quick alternative is to heat rasp. jelly on low and add regular nonflavored brandy. Heat stirring constantly until it thickens a little and is spreadable. This should not take very long at all (heating too high for too long will turn it into hard candy when it cools). Spread between the cake layers. The genache is just white chocolate, butter and heavy cream. My son goes by what the stuff looks like with regards to how much of each he needs, but I'll bet you can find a recipe on epicurious. com or the like. I know this is not exact, but hope it helps a little.
It gave him daily headaches. nm
x
MQ gave out some really extraordinary gifts!
!!