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Serving Over 20,000 US Medical Transcriptionists

how could you complain?

Posted By: misswebster on 2008-09-05
In Reply to: I'd look at all the posts here of - MTs working for pennies per line

Take it from a former inhouse MT who used to get paid big bucks plus overtime, you ARE VERY FORTUNATE to have the job you do!  You could be like me now that our hospital decided to outsource, and be working for what comes out to less than minimum wage!  Don't complain and just keep cashing those paychecks! 




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Which way do you want it. You complain that he did nothing and you complain when he does something.
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We can all sit here and complain.....sm

"OR" we can do something about it.  I voiced my opinion to the editor of Advance.  Web Address below.  They really need a wake-up call, and I think together, we have the power to do it.


http://health-information.advanceweb.com//common/survey/surveyform.aspx?sid=561


$40,000+ any you complain? About what

If some of you want to complain
Why the hell don't you get out of the MT field? All of the new people are trying to get help and encouragement here. I am sure all they need to hear is all of this nonsense. Others like me come to head about MT news, MT companies, and stay up with the times, and maybe get some advise here and there, and then I have to skim through this crap. If you don't want to be put down, then stop putting the MT field down...okay? Pfft, and you think I am going to stay away just because you said too..HA! Get over yourself.
Complain

You need to voice your concerns and complaints to both the clinic and the Insurance company.  The clinic where I transcribed into EMR found that it was still easier to dictate than fill out all the information and some insurance companies did not like the "standardization" of reports.  But voice your opinion, it might not help but will make you feel better.  I basically told the doctor once, please look at me as you are not treating the computer screen nor is that paying the bill.   Once patients do this and they have to do the charts after seeing the patient, it could change things around.  Also write to your state boards or anyone that listens.   


 


Why we complain!

Let me explain why I and some others have complained in the past:


1.  I've been doing this for 25+ years and I am making much less now than I did before AAMT and I am still producing the same amount of lines!


2.  I've spent more time (learning in an ever changing field) and more money  purchasing new hardware, software, books and the "ever changing" BOS from our friends at the AAMT for which I will never be recompensed adequately.


3.  The industry has been stolen from IC's by large corporations who pay their CEO's etc. and squeeze the Transcriptionist for pennies (in order to pay those large salaries).


4.  I could go on and on, however, the last reason people complain here is not because we're "half-empty" types but because we do work at home and have no where else to speak with our peers and just "let our hair down".  This website is not only to be cheerleaders, it is to serve the needs of all transcriptionists, even when we need to complain.


I consider myself a "half-full" person.  I am grateful that I could work at home when my son was young.  I am grateful that I don't spend a lot on commuting, work clothes, etc.  However, I have had to pay for my own health insurance for years and I've taken quite a hit in the pocketbook.  If you were to work twenty-five years in a profession, have a great reputation, yet see your salary go down instead of up, you'd complain too! 


Lastly, not only rah-rah boosters are allowed to comment here.  Us "old-timers" KNOW how much we've lost due to our friends at AAMT and the corporate "Johns" that have taken over the industry.  So, yeah, we're allowed to b----!  If not here, where?


 


why I complain

I think it's an apples and oranges thing.  Liking your job for whatever reason and being paid a fair wage for said job are two different things.  Ideally, you want both. 


I complain because I feel we as MTs are being taken advantage of and are being toyed with by some companies who emphasize the perks of being able to work from home so we won't see the dirt under the rug of not being compensated equitably for said work. 


I complain because in all the other professions I can think of, those who invest time and/or money for higher education to do the job (be it in school or on the job) are rewarded for that effort monetarily and we are not, at least to a degree where we can make a living commensurate with the effort put forth to do the job well and on a par with others in similar circumstances--starting at the bottom and growing in the profession.  If it "takes years to learn to become proficient" then let's see that reflected in our paychecks.  Some of you have that but it doesn't seem to be the norm nor are there hopes for it to be for the rest of us as we move up the ranks.


I complain because the companies emphasize how very important the medical record is and then treat us as mere typists, comodities who aren't worth the effort of trying to retain in their employ and by such an attitude pretty much giving the impression they don't need us anymore.  Then they get into a fit when they get out of TAT and push us to work extra for mere pittance and either through intimidation or meaningless flattery try to get more blood from us.     


I complain because I see all the hoop-la (sp?) about the newest technology that will supposedly enhance patient care (such as the EMR which some physicians don't review for a month or more and faster TAT with offshoring to those for whom American English is not their primary language) at the expense of job loss of experienced MTs within their own field of medicine and at the cost of actual endangerment to patient care when it all comes down to money and TAT and meeting line requirements and quality comes last.  It's a weird feeling to be proud to be an MT and uncomfortable to be one at the same time.   


I complain because I am frustrated and angry at the current state of affairs and I don't know what I can do about it.  I would venture to say perhaps that is why there is so much "negativity" on this board and I think it is normal.  We're not idiots.


Why we complain!
Thank Dinosaur. You put this very eloquently and right on the money; or should I say lack of money?
You have nothing to complain about?!
Wow...for someone with nothing to complain about, you sure are doing a lot of it.
But then you don’t complain if you cannot pay this or that
my gosh, want your cake and eat it too?? I have extra taken out on me intentionally BUT I do not worry about getting it back a day later, my world does not depend on a large return. I have my house payment paid up several months in advance, no problems in buying groceries nor in paying my bills. For someone to fret about losing their home or dah, dah, dah, dah, dah, then they have the problem, not the IRS.
I don't know what everybody has to complain about. sm
Look around you. Is anybody really getting paid what they are worth anymore. My husband went to school and makes around 30/hr. THat used to be a good wage but now people around here can make that doing road construction with no education. So it is not just us. Everybody should just start working and stop complaining.

I have been only doing this for a year part time and I only make 6 cpl but I really have nothing to complain about because when I average out my hrs to my pay I make on average $10-12 and I have hardly any work expenses so I figure where can I go and work pt and make that much money and be at home with my kids??? Think about it.
Why would you complain
about being ACLS certified? You never know what might happen in your own family. My father had a massive heart attack years ago, when CPR was just coming into the picture. Unfortunately neither my brother nor I knew how to perform CPR at the time and we watched him die before help could get there. Do you know how many times I have said "If I had only known how"? I think everyone who has access to a class should take it.
I will never complain about $2.12 again! Yikes!
..
Jeez. . .don't complain about the BO, before you know it

the "stinky people" will file discrimination suits!


"I can't help it if I smell. I have a thyroid problem."



Why does everyone complain about DQS and their line..sm
count being low versus another platform?  I will soon be leaving a company that uses DQS to a company that uses Word, can I expect to see an increase?  Before DQS on plain old word I averaged about 200, but I don't think I can only blame DQS because when I started on DQS I was doing unfamiliar work types.  TIA!
Call the 800# on the box and complain - sm
I am sure they will send you a coupon to get one for free. I did this once on some fruit roll-up type snack Pk/6 (was missing the release agent or something as they would not unroll and tasted terrible). They sent me a $5.00 coupon for them. So I was able to make good use of it by buying a bulk box of them at BJs.
Same reason you do, except I don't have anything to complain about!
Now pick up that remote and continue on with your wonderful fulfilling life!
As an employee, you have nothing to complain about.

They have the right to make this "business decision". Were you the one who asked to work from home? If so, again, you have no business complaining and should be grateful for the opportunity you were given to work from home. You complained about paying the cost for DSL, computer, etc. If you use these things for business and personal use, again, you have no business complaining that the employer didn't pay the cost of these since you're using them for more than business purposes. There are just too many employees out there who don't take the risks associated with being IC and then expect to tell their employer what they want to do. It doesn't work like that. If you don't like going to the office as your employer now wants you to, find another job and quit gripping about the one that you do have on this board. It's too full of people like you.


All you want to do is complain. You reap what
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Complain to management?

Would you complain to management if you received a VERY snotty reprimand from a QA person who corrected your report with an absolutely incorrect "correction" or would you just ignore it?  I don't want to cause trouble, but I'm very irritated - I'm wondering if management would even care that they have snotty-ass QA people?


Been there-done that, but you can not complain to the facility
If you are working for a service, it is their responsibility.  I would not put a report note or anything of that nature with the report to the client as it could cause YOU a lot of trouble.  I have had so many bad dictators like that - one even fell asleep while dictating!!  I know you have to take the good with the bad but like I have said before, an account has to be profitable to me or I do not want it.  Bottom line, I am here for the paycheck just like they are.  When I worked in house years ago, the doctors were actually offended and insulted if you brought up discrepancies in their dictation.  Then the MT company did not care much when I complained.  They just said to make sure you typed accurately exactly what was dictated.  Again, accurate garbage is still accurate garbage.  It is the provider's responsibility to dictate a professional medical document before you can transcribe one.  If he/she cannot do that, there is not really much you can do to help them.
At least now you won't have to complain when they short you next month.
nm
Wow! Now THAT is how to complain! Good post!
Well written! No vulgarity or name-calling or cussing!

Excellent points!

You should be an attorney!!!!!

Good job!
We work at home, no one to complain to.
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Our docs will do that, too, but won't call anyone in mgt to complain. sm
It's their passive aggressive way of making themselves feel superior to us.
I have heard that Indian MTs complain
that the Indian MDs don't talk right (with the same regional accent they have), and they have trouble understanding them! It's a big country, I suppose.

:o{


That really is not a problem. No matter what, someone will always complain!!!! nm
x
People complain no matter what.
Sounds like somebody who usually does that kind of work is taking time off while work is low. I'm sure they thought it would help you, not annoy you.
Exactly what happens when paid by production. Complain to all the companies sm
thay pay on production.  The bottom line is the dollar.
Its okay to complain here, the board is for lots of things

Heres a hug for you, there are no icons for that so here's a handshake .  I'm having a bad day also, cannot seem to focus, bad dictators, hot, and someone in my life is being a turd, to add to the bunk...and yes it might just be PMS, so I know it won't be like this forever thank God. 


Some people would just rather pass blame and complain


which is FIND ANOTHER CAREER, PEOPLE! This one is going down the toilet! It's not just outsourcing - it's voice recognition too! This profession is going bubbye and all you can do is worry that Punjab knows you have a sore throat! 


That's not the problem at hand here! Learn to do something else before you're standing in the unemployment line hoping Seven Eleven is hiring!


 


If you were that good, you would have no reason to complain about it. Maybe you should just ignore
it, but apparently YOU DO have a problem with editors. If you are that good, maybe you will become an editor and SEE exactly what we are talking about!!
Exactly, they may not put out great quality but they also don't whine and complain sm

CONSTANTLY.  The next generation US MTs want everything handed out to them on a silver platter AND want the higher pay, too!  Here is what I have run into of late:


1. Hired, but only want maybe 10 or 15 minutes 3 days a week. Yeah, that's production baby!
2. Say they'll be online but then aren't and don't communicate with you.
3. Whine because a dictator isn't speaking perfect English and enunciating each word slowly and clearly.


The list goes on so, feel free to jump in and add your experiences...


You should complain to management again and immediately. If you cave, then they will

They WILL refund your money as long as you complain
loud and long enough.  I did and I got a refund.  I turned around and plunked that money on the Career Step course and have been transcribing for 11 years since then.  Good luck to you!
i'd definitely complain, stand up for your rights to be paid. if you don't say anything, it w
'
Complain about Toth to Better Business Bureau
By using this link:  http://pittsburgh.bbb.org/Find-Business-Reviews/
another thing, when they do see the kids, all they do is complain after a couple of hours - sm
how tired the kids make them. Yeah, you can have the kids for 2 days.....plus his mom would drive them all over town and "show them off". They are little trophies to her. All her friends get their grandkids on the weekends, some every weekend (lazy parents?) and it kills her that she does not. I am just happy my parents were/are (only dad now) the total opposite of them, they have a good time with the kids but at the same time us common sense, which is the big lacking component in my husband's parents. I think we do okay though and like I said they see the kids on a regular basis, sometimes 2 x a month, sometimes 1 x a month. Considering our busy schedule around here that is pretty good.
Yep, but MT week IS. and i bet people complain if they arent recognized. :(
:(
They find it more productive to complain on anonymous message boards
I don't get it either.
Don't complain! I spent years married to the coldest fish around....
nm