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Dictaphone EX Text users. I have a question I need help with on Technical Board.. Thanks

Posted By: Curious on 2006-04-16
In Reply to:

nm


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Current Vonage/Dictaphone users question (sm)

I have been using Vonage with a Dictaphone for 2 years now - with no problem at all.


Recently, in the last few days, the phone line goes dead several times in the day - and occasionally the foot pedal stops working.


I called Vonage, and they reset everything and said I should not be having a problem.  I found out other MT with Vonage who work for us are having the same problem.


Is anyone else having this problem?  We are trying to decide if it is a Vonage problem or not.


 


Thanks for your input.


 


Question on VR board. Any Dragon users?
nm
This belongs on Technical board; thread locked.
Goldbird
Medware Dictaphone Ex-Text
Anyone working on the Medware Ex-Text clinic side, feedback please.  Percentage of ESLs, sound clarity good or bad, line count good and easy to obtain or difficult, a lot of work or do you wait for work, and how is QA?  TIA for any help.
What is the Nuance/Dictaphone/Ex-Text

Does Nuance own Dictaphone?   Is Ex-Text solely a Dictaphone platform?   Is Nuance also an MTSO--do they hire MT's directly? 


Well, if it is Ex-Text, it's Dictaphone. Can't they call them?
nm
They use Dictaphone EX Text platform. Very user friendly and easy to work on.
It is all strictly internet based. No extra phone lines required. They do reimburse your high speed internet up to I think $40 a month, too.
Can I make the font smaller on this board? Some text is being cut off because it's too big on
nm
Transcend has Escription and EX text. Medware has ex-text.

Deventure I know has Escription but I am not sure if they hire PT or not. 


Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be.  Dictaphone installs the equipment in facilities and then gets a MTSO to take the account.  Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
Plus, they are always having technical
issues!! My PC goes down at least once a week and their word expansion program is the worst!!
I have never had a technical problem
with either the hardware or software thus far. I was out of work once for a few hours on my primary account, but was trained on one very similar to it until the primary was ready again. They have also apparently added two new accounts today. I am part-time (not management). However, I do acknowledge that not every place works for everyone, and no place is perfect. I had a one-month disaster at TRS last year after so many raved about them, 2004 AAMT employer of the year, etc. I'm happy with Amphion so far, but I fully support anyone's decision to leave a situation which isn't working for them.
Age has nothing to do with technical ability.
or lack of technical ability.
vianeta users
Anyone out there know of MTSO's using Vianeta and need out?
Why isn't there a Technical Forum here? Could use one - nm
//
for new baysribe users,
if your volume isn't high enough, click on the speaker in the icon tray and up the volume from there. remember, if you have problems, contact liaison or tech-ie, as they can help! too bad original poster left MDI for that reason...
Technical Question
Does anyone know if it is possible to run the Bayscribe platform for MDI-MD on the same computer as a platform used for a Keystrokes account (do not know the platform name yet)? Was thinking about trying them both but didn't know if this was possible. Also, if the tech from one company installs the platform and sees a platform for another company on the same computer, is that ever a problem? Any info appreciated.
Technical question

This job was posted in the Job Seeker's Board...I can't seem to be able to reply to message and no contact information was provided.  Anybody have suggestions. I apologize if this was not the place to post this question.  See below:


Posted By: NC acute care hospital employee position on 2008-10-21

We are looking for someone who is in the Charlotte, Concord, Lake Norman general vicinity (or relatively close) for a remote Transcriptionist position (after a reasonable training period). Dictaphone platform, great benefits, good line rates, hospital employee status, extremely generous PTO, very few ESL's, and wonderful work environment. Prefer candidates within commuting distance for training, etc. E-mail for details and information on applying. We need to fill this position as soon as possible.







Thank you all !! (MedRite users)

I copy/pasted your replies.  Dang.  I have made up many quick referral lists, such as a list for various medications catagory like GI, cardiac, cholesterol, etc  so I can find quickly all made in MS WORD. Will have to thunk on this.


thanks again for responsing.


MedRite XL users - please tell about this platform!?? sm

I haven't worked on the MedRite XL for Windows platform. I  did work on the DOS platform years ago.   To be honest, I forget how it was.  After a while, all of these platforms run together.


Could you tell ME if it is user friendly, productive, can you look up patient reports, search for certain dictator's reports, etc.  Any info is greatly appreciated.


 


Thank you so much for your input.


Experienced DQS users: How long did it take you to get your
nm
I believe the tax rate is the same for everyone in a certain class since you want to get technical a
You pay for your taxes at 100% if you are an IC but I dont think she was asking about taxes.

If you are single and have kids, then you usually pay no taxes or very little anyway unless you make over 30,000 a year.
eScription users, what other software do you really like?
eScription accounts slower so I'm looking for may some other type of software to use.  If you love eScription, what other software do you really like?  I'd prefer something Word-based.   Thanks for any ideas!
Emdat users--have a question, please sm
I am trying to test for a company and followed their instructions to download and install Emdat, which went fine. After installing it, however, Emdat has been stuck on Please Wait, Checking for Upgrades for over an hour now. I have tried it twice, with the same result.

Is this normal? I don't want to email the employer that there is a problem unless I have covered the bases.

Thanks!
Question for MedRite users
If this accurate, if you have Med-Rite open (MS-WORD based) and you minimize Med-Rite and go into a MS Word document in your PC, that you have lists save on, you cannot do this as MedRite freezes???
They had an ad here in Jan. for ExText users at 7.5-8cpl. Applied twice and never
s
Anybody else at Webmedx going nuts from technical hassles?

I know better than to post this on their internal message board, as anything that is not 100% happy gets deleted.


This is the 2nd week in a row of technical issues on the client's end vs issues on our end, with the MTs caught in the middle, having to twiddle their thumbs during their scheduled shift, then give up their scheduled days off and work like mad playing catchup.  I guess I just want to vent and commiserate.  Anybody else in my boat?


Technical issues with the platform were horrible
It was slow a few times, never completely out, but I could never make any lines because of the technical issues with the platform.
Transolutions pays for technical and no-work downtimes.
-
ExText Users: Can we look up line counts per report?
NM
lots of good technical things, but they outsource overseas
and a lot of their managers are from the old Edix, which is not a good thing, if you want to be treated with respect.

if you do not mind how you are treated, you can do okay. hard getting lines consistently.

my opinion. maybe things have changed, but I have read a lot of negative on here lately.
This company sounds great, but they don't accept satellite users. :(

Other than that, from what I can see, they provide equipment/software, etc.  Sounds like a really great company.  I would apply if they could look over the satellite situation. I have had no problems with three other companies using satellte.


support/technical dept is great. i use mine so i think that is just a personal choice and don't
'
MedQuisters, topics from the Company board are being moved to the MedQuist board. MQ posts on

the first page of the Company board will be removed to open up space for other companies to post.  Enjoy the new Medquist board set up for you.


Thank you,


Administrator


Are you the same condescending person the word board? I thought this was called "Company Board.&#
x
Didn't you post this on 03/04/06 on both the Company Board and the Hospital/Clinic MT Board?

.


This was moved from main board to company board. Replies don't transfer. nm
x
PS about Ex-Text
I don't think it is Ex-Text that makes it hard to get lines, it is the way the company has Dictaphone set up the line count on their web site. But why work for a company you have to contantly make copies of your reports and reverify the line counts to make sure they are not cheating you? We are not paid enough to spend another hour at the end of the day to double check your line counts. You can do that and then fight with them but believe me they are going to win because they hold all the horses.
Ex Text
You can get your line count counting by the Word program counter within the program itself by clicking on tools and then scrolling down to word count, however, this is not how ExText lines are counted. There is about a 20-30% difference per report LESS with their way of counting. The company sets the way they count lines and they don't match up. Also, the sessions function in the program is BLOCKED. You have to go to the Dictaphone website to get a total line count, but no break down of how many reports or how many lines it counted for each report. Even using a word Expander program and typing as fast as you can, I think the average person can probably only make 800-1000 lines or less per 8 hour day on this system, may even have to work longer to accomplish this much. I myself am worn out and totally disgusted that a company would call itself anything less than a big cheat and shame on them!! I am moving on out and believe me as soon as I find something else, I will blast this company on every board I can find.
Ex-Text
The company that I work for says that you cannot have two versions of Ex-Text on your computer.
Text only
Transciption Relief Services (TRS) does not do VR. They have decent accounts, no pay issues, good benefits except the medical insurance decuctible is a bit steep ($1000) good communication and grew a lot during the year I was there. I left recently over some personal issues. They were set for new accounts over the summer. When I left a month ago, they were a bit low on work, but not as bad as some. Still, I think it might be worthwhile to check out their website since they don't always advertise.
Beyond Text
Does anyone who has used Beyond test find that it is extremely slow, even the ASR is slow add to that an ESL and your almost at a dead stop? Please tell me how it is for the rest of you???????????????????




Lee VR to TEXT
Lee,

I will be more than happy to tell you. I more than doubled my line count with VR and still did not come out ahead. I would rather type it myself using my ShortHand and templates (much slicker). VR cannot figure out what ESLs are saying any better than I can, in fact a lot worse! Also, the other day, I had a 33-minute report (most of it instrumental music). If you can believe this, the VR typed paragraphs of jibberish for the music, just unbelievable? If doctors knew what their reports looked like before we edit them, they would come unglued. Get all the doctors front-end machines and let them go to work - I would love to see it.javascript:editor_insertHTML('text','');
Instant text and OSI
When I was there about six months ago, I used IT and it worked fine. You need an expander to make any money there....and still not easy to make with the system/amount of demographics you have to enter.
I use Instant Text sm

I use Instant Text with EXText without a problem. 


I believe the EXText software is better than some, and certainly better than DocQScribe. 


I think the pay is fair -- the more difficult accounts are paid at a higher rate. 


The real problem with OSi is running out of work due to overstaffing, even with backup accounts.  The flip side is the bonus program for high production when the account falls behind.  Seems like am employee stability problem for some reason I can't figure out. 


INSTANT TEXT
Does anyone know if Intant Text has a trial version to use to decide if you like it before you buy it?
Instant Text

Instant Text
All I can say is that I have Instant Text and it has interfaced with every kind of platform I've ever connected it with. Never have had any trouble with it whatsoever.
Question about Beyond Text

At first I had a pedal that was a 15-pin that I hooked to a game controller adapter to make it a USB.  It worked okay for about 2 days.  Then I lost my sound so MDI sends me another 15-pin pedal and a sound card to install so I wouldn't have to use the adapter.  Well I get the sound card in and install drivers after cutting off my onboard sound card.  I have sound okay until I open up the DA player that Beyond Text uses.  Then I lose sound and have to reinstall drivers.  It happens every time the DA player is opened up.  Anyone else experienced this problem?  I don't know what to do now.  Technical support couldn't seem to get the sound back the other day before they sent the sound card and I have put in a ticket but was just wondering if I am the only one with this problem. 


Is this similar to Ex Text
.