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Serving Over 20,000 US Medical Transcriptionists

I agree public should know. I think drs. know but choose to ignore.

Posted By: nm on 2006-05-12
In Reply to: Yes, I've heard that. But it doesn't hurt to let - the doctors know, just in case. - sm


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I agree public outrage

I don't have the link but saved the article partial:


SPI opens BPO centre in Mangalore

Mysore, Feb.20-InSpinity (SPI), a wholly owned subsidiary of Software Paradigms International Group LLC, has signed a large contract with MedQuist, the largest provider of Medical Transcription services in the world.

As per the agreement, SPI will provide medical transcription services to Medquist up to two million lines per month within the next six months. To achieve this operationally, SPI will employ and train more than 600 new Medical Transcriptionists (MTs) at its delivery centers in Mysore and Mangalore. At present, SPI employs around 350 MTs.

Headquartered in Mount Laurel, New Jersey, MedQuist Inc transcribes more than two billion lines of text annually.

To augment its ambitious growth plans, Mysore’s IT major SPI is opening new Development/BPO centre in Mangalore by starting operations in incubation center provided by STPI. During first year’s operation, SPI plans to employ around 200 resources in the IT and ITeS field.

Sid Mookerji, CEO & MD of SPI, considers this to be a validation of the aggressive growth and productivity focused strategy adopted by InSpinity.

He said, MedQuist is a very important customer for us and we are pleased to have them on board. We expect to readily deal with MedQuist’s stringent quality and security requirements along with the planned rapid growth thanks to our well established processes and training mechanisms in the Medical Transcription area.”

V. Madhukar, Vice President – Operations, SPI, addressing a press conference at Pathrakarthara Bhavan in city yesterday, announced the terms of contract between the two companies and future plans about Mangalore expansion.

He said Clinching this large deal in these times of recession is a great morale booster not only for SPI but also for the entire IT industry. SPI is adding to its headcount and wants to increase employee base of our MT division from 350 to 1000 MTs in the next 18 months which in fact is a bigger challenge for us.

In future, SPI plans to provide Medical Transcription services to MedQuist to the tune of 6 million lines per month by 2011. To achieve this target, SPI plans to ramp up its capacity to 1000 medical transcriptionists for Med

I agree Lead MT, that was rude! Hope others ignore (sm)
the rudeness.  There are bugs and kinks everywhere, as long as the Lead MT and others work with you, there should not be a problem.  Some people like to complain and create chaos.  Types that that should be ignored. 
I think the public would want to be alerted
that their ss#'s and all other personal information is going to another country! With all the identity theft today, whose to know what is happening over there?
Lawsuit for a public board? Who are you going to sue? nm
Grow up
We can post whatever we want. This is a public board
Public Records - Nuance


I ran across the above Federal Case Dockets while searching for something else entirely.  Anyone know why Nuance Corp. is involved in so many and what they are about?  One of the complaints is racketering.  What is going on?

They are a public company - they cannot lie about percentages...
If they say 20, it's 20. I have never been without work and I love it there. If you think that most companies out there are not offshoring, you are kidding yourself.

I believe them when they say it will never take the place of domestic MTs. They are growing faster than any company out there - read their financials, all public record.
One thing to inform the public - Another to

come across as stalker/unstable.  As someone who BTDT with an MTSO failing to pay as agreed (but did in fact pay late), I can appreciate a fair warning about a company.  I do disagree when the warning stops being fair and starts coming across as the poster having some personal issues that this board cannot cure.

In my situation, I read this board about an MTSO who failed to pay - posted by one person who seemed to be fair in the posting.  I still took a position with the MTSO.  There was incredible disorganization with the owner and my pay was late.  I let them know that I could not invest more of my skills until the pay was rec'd.  They got it to me and I returned their equipment.  The warning had me prepared not to lose my shirt, but did not keep me from giving the MTSO a fair shot.  I have seen that MTSO move into a more trustworthy category than when I had my experience with them and would even like to think I had something to do with that.  However, I do not feel that would have happened if I had come across in a fanatical manner or if I had in fact done anything but acted in a way I could be proud of.

Just saying, I don't see that happening with this poster about this particular MTSO and this particular situation.  Just saying, is all, that if an MT wants others to give fair consideration to an allegation, that MT has the responsibility of behaving in a way that would keep people listen and giving credence to the facts.  People stop listening when the postings become unbalanced and start projecting that perception towards the original poster.  Just saying, is all.  Good luck with whatever the OP decides, but I hope that poster finds some balance in his/her life.

answer crafted by public relations?

It gives absolutely no information yet attempts to close the subject. I asked how is the work load, pay rate, etc.? Anyone else care to comment or is it a no-no to speak about this company.

you might want to leave your full name off the public forum
Public board, remember? Just like to stay in the
If it is a court case, then it is public knowledge
butt out. LOL. It's a PUBLIC board that you've
its not on their PUBLIC web site, it was an internal explaination for the email they sent around.
If you post on a public board, must expect replies
Public board. I am free to respond to any post.
Public board. Free speech, and all that. If it bothers
There's an old saying in life, justme- a wanna-be public defender...
it's better to be silent and be thought of as an idiot, than to speak and remove all doubt. Now, you removed all doubt.... 
As a MTSO, why would he/she feel the need to come to a public board and complain? Unprofessional in
The problem with posting a question like that on a public board is that you could get inaccurate inf
I asked a question about a company I worked for, received 5 responses all saying the same thing, that we were paid for a holiday, which was wrong. I counted on it and was in a bind because of it.
If your facts are true, make them public. You've nothing to lose and everything to gain.
How can you be putting your head on the chopping block when you are anonymous here?

Details have not been given in your posts. Please show us ALL the details.

Why would you be putting your head on the block by pointing out supposed anomalies in the raise structure?
Any recruiter can give out that information because it's the same for everyone. Any MLS can go to the website and see it. I have it here in front of me. I would like to see you defend your statements, because I'm not seeing the proof here.

Why would you be putting your head on the block regarding incentives?
Any recruiter can give out that information, if it exists. That information also can be seen in the job boards and on the website, as it's public knowledge. I sure don't see any out there, nor have I for months.

Why would you be putting your head on the block regarding enticements?
You say they are readily viewed on job boards, but yet you can't give details. Any recruiter can give that information, too, as they post the ads on the boards. They can also be seen on the website. However, looking back over a lot of weeks of posts on various boards, I don't see one "enticement," so we're going to need YOU to point them out to us.

If the enticement is the pay structure, then you're benefitting the same as everyone else. If the enticement is the ads, well, you get the same opportunity for shift differentials, the same CMT pay, the same benefits, the same production incentives, don't you? What don't you get that you deserve?

Also in regard to enticements, I've got to ask for clarification on a statement you made:

"...look at past and future ads on MT Jobs, etc."

Do you have details on what the company is offering in the future? If so, let us all in on it so people who don't work at Transcend know what to wait for.

Finally, no one should need to email you, because all of YOUR information should be made public IF IT EXISTS, and you shouldn't fear making it public, IF IT'S TRUE. Having people email simply allows you to privately promote your version without having to publically defend the truth of of your claims.

If you can't back up your claims, then please concentrate on making the best out of your own situation, okay? It's not right to make statements that can't be supported with facts. It doesn't help the company and it doesn't help you. If you're a loyal employee you should be trying to be part of the solution rather than part of the problem. Maybe you could offer your assistance on the quality council.
Which to choose???

It appears I may be looking for a transcription job in the near future.  I'm just looking for someplace to call home.  I have multiple years acute care hospital experience, the last 5 years being done here at home.  I come here to find help and after reading through the first couple of pages, I feel like I might as well make a list of all companies across the US, put them in a hat and draw one!!

*I* think my requirements are pretty simple:  Nice, reliable company that treats me with the same respect that I show them, 11 cpl, and plenty of work.

Anyone know of companies that fit that description?  Of course, I prefer a small company over large but have done both and been happy in both situations.  Surely there is a company out there that would be a good fit??

Which to choose??
Sorry, 11 cpl is what I have been paid at the last two employers I've had....as an IC. Guess I could settle for 10 cpl:)
Who to choose?
Have offers for Cymed, TRS, Transolutions, and Silent Type.  They all seem to have pros and cons.  I want to be happy at my job.  Any suggestions out there??? 
Ignore them if you can.
I didn't think you were management or brown-nosing, nor did I see anything wrong with your post. I don't think it is old biddies, I think they are extremely young or at least they seem immature to me. They are like little gremlins or something. The very second they see anything positive said or someone asks a question, it seems to irritate them and they crawl out. Couldn't tell you why, but don't worry about it. Everyone that reads these forums are not that way. Hope you and yours have a wonderful Christmas and I for one am glad to see someone happy with their company.
Ignore this
I have no idea why this double posted, but if someone could delete one, I would be much appreciative!
Ignore them

Oh my gosh just delete them.  That's what I do.  They are not asking you specifically to get on and work so if it's not your shift why are you getting so upset about it?  Use your delete key.



Have I no shame, you may ask, and rightfully so.  If I were truly of sound mind, that would be a very fair question.  Unfortunately, as I have detailed below, that is, sadly, not the case. 

There is hope, however!  You see, as I was about to fling myself into The Hillbilly Acres Memorial Septic Tank, I was amazingly stopped by the engineer who was, AT THAT VERY MOMENT, servicing said septic tank.  Can we all talk about timing??!!  This kind man informed me that he was looking for an assistant and I was OBVIOUSLY PERFECT FOR THAT JOB!  Of course, I was forced to perform a few acts that were rather displeasing to my various personas (hey, haven't we all been in this position at one or another time in our lives!) to acquire said Asst Septic Tank Engineer job but it is going to be worth it, I know!  Soon I will have money for health insurance and MEDICATION and will never darken your MT doorsteps ever, EVER AGAIN.  I PROMISE!


Thank you in advance for your cooperation with us!


You cannot pick and choose
I don't know how you think you can pick and choose. You get the jobs assigned to you by the queue managers. You cannot even see what jobs are available.

SS has been a terrific company for me. I too stick to schedule but at times have to flex because of kids, etc. and they do not have a problem with that from time to time.

Which offer should I choose?

Hi all...I currently have two job offers that I'm trying to decide between.  I was wondering if any of you could give me some ideas, suggestions, input, opinions, whatever...

I was offered clinic work with Axolotl and also offered acute care with WEBMEDX.  They are both full time employee positions, but Axolotl offers 1 cent more per line, which possibly will go up to 1.5 cents more per line after 30 days.

I've read a few posts on here about WEBMEDX and it seems mostly good things are said about them.  I haven't read much on Axolotl at all, so I'm not really sure what decision to make.  Any advice is welcomed and very much appreciated.

Thank you in advance. 

Are you going to choose to keep the computer?
I know they said that they would uninstall everything on the computer if we wanted to keep it, I just have a funny feeling about that, I don't trust them!!

If we don't want it, do we have to pay to ship it back? Is anyone going to purchase it for 260?
They do need people to choose a
schedule and stick to it, I believe. There is plenty of OT available right now, while they are still hiring. I have no idea how much flexibility your life requires, of course. I try to stick to my schedule, but when an emergency has come up, they have been very nice.

In my opinion, and trying to consider it from a business standpoint, their aim will probably be to cover the account with enough people so they don't need much OT in the future. But how it works out will just depend on the skill and production levels and dependability of the people they hire, I suspect. That makes it hard to predict future OT needs.

Good luck in your decision. I'm happy with them, but I don't have kids or another job or other a complications to work around.
You actually choose which plan you want to go with. sm
They offer many different plans at different rates. You choose the coverage you want and that is the plan you go with.
Have to choose IC over Employee?? ....sm
Hi!  Well, after all the testing, thinking, interviewing, etc., I find myself really torn apart.  I have wonderful job offers with fine companies, but the problem is that, at this time, I have too much family obligations to truly commit to employee status....my dad just passed away two months ago, and I am having to care PT for my 89-year-old mom, along with my 3 kids, and with all this going on, I can commit to working long-term and PT hours all through the week, some weekends, but really need FLEXIBILITY, and cannot sacrifice family time for $$$.  I have been doing this for 16+ years, but with my father's long, drawn-out death, I find I have to, in all conscience, spend as much time with my family (what really matters), but help out my husband with finances steadily.....do any of you ladies have suggestions for good IC companies where I can work hard, have experience in EVERY field, and still be able to BE THERE for my poor mom and family?  Thanks everyone so much in advance!!  
I would choose Transform
I have worked for both, if you are talking about Accustat in Wisconsin, and I currently work for Transform and they are awesome and very very flexible with hours, etc. The system is really easy to use and make great money on. I have no complaints about Transform at all. Good luck.
You choose to work
12-hr days and weekends, but that doesn't mean it's the norm. I work M-F, no weekends, 1st shift. Not all accounts are hospitals either. Some people choose to work nights/weekends because of the differential or preference, but just because we got into this profession doesn't mean we HAVE to work that shift as there are all days and shifts available. I think the newer MTs and part-timers generally get stuck with those awful shifts anyway.
I'm not knocking you if that's what you CHOOSE
to do, and you shouldn't knock those of us who CHOOSE not to work those crap shifts. Free will, baby. I have experience and am good at my job, so don't worry about me... LOL
Yes they can do require that. You can choose to go or
not as an IC but you also should be prepared to be without that job if you choose to stay home.
Or you could choose to look for a different profession, sm
where you are not so demoralized that you feel (jokingly or not) that you are a victim.
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.

We are smarter than the docs sometime and just forget about verbatim in those situations.

They do not even know how to spell many meds either but you can't go verbatim here either.

You will give good patient care by typing what is right and ignoring the doc.
Ignore the above post. nm
Ignore the troll.
I usually ignore these things too
This report was from a couple days ago, so I don't think things have changed. The format is totally 100% wrong in nearly all fields. The thing is, they let these new MTs off QA in a matter of days. I understand there were many new MTs to check, but I don't understand how something like this got through, especially when one of my reports was reviewed and though there were no errors, I was told to use of between CO2 and the number to avoid confusion. Seems a bit picky when you have something like this report going to the facility. There was no additional sign off on this report and this particular doctor is a very, very good dictator, though uses many uncommon terms that need to be looked up. I don't know, I guess I will hold off a bit for now.
They ignore both IM AND emails sm
Emails are usually ignored.  As for IM, usually ignored also except for 1 person, who is good at answering but she's lower down the pole and isn't the contact person for some of the stuff.  She's the only good one there. 
How about you just don't handle it and ignore it.
sometimes, less is best!

OSi because they ignore me about a secondary
Just ignore her TT112.
Gloria loves to stir the pot and will post under different monikers agreeing with herself. Oh yeah -- just my observation.
Ignore her. We are all in this world
Tsk. Ignore above post. Obviously
No, she did not ignore the point. sm
She was making the point that if you know something in advance, you should not complain about it later if you agreed to it. Just stick to your point, if valid. If not, why complain because you agreed to it.