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I ignore verbatim

Posted By: MQ FT on 2005-10-13
In Reply to: Does verbatim equal garbage? - oldMT

and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.

We are smarter than the docs sometime and just forget about verbatim in those situations.

They do not even know how to spell many meds either but you can't go verbatim here either.

You will give good patient care by typing what is right and ignoring the doc.


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Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!

Verbatim means VERBATIM
where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?
verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.  
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um -  Comment:   So when they say verbatim don't we have to use common sense?  He had a hysterectomy, and that 5-year-old quit smoking last year.  Duh.......Verbatim accounts simply wear me out!!  Do they want it verbatim because they think they are saving money or what?  Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc.  A punctuation nightmare!!  Also their insisting on using acronyms, which have multiple meanings.  Am I alone out here?  I am so tempted to type something just once exactly, I mean exactly, as dictated.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect?  The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc.  Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right?  We are told to type what we hear.  When we hear garbage, we have to type garbage.  Apparently the hospital thinks the docs are flawless.  I want to give good patient care and provide accurate reports, but I can only do so much.
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*

We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.

Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.

We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.

We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.

Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)

There are quite a few of these and we would like someone dependable to work on this project.

Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.

Please email all relevant data and resume to careers@anptranscriptions.com


I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.

Can't win for losin', but at least QA dinging me does not affect my pay :).
Axotol testing----is it verbatim or per BOS?

I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS?  If per BOS, is it 2nd or 3rd ed?   Any info would be greatly appreciated.  Thanks.


TGIF


Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job.  It sounds like they are just starting out and looking for MTs to begin in about 2 weeks.  They are out of NYC.  I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable.  What is up with these companies?  At this rate I can quit a company a week until I find the right match.    
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I love your verbatim...that is hysterical. It also made my day....nm
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All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?


Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do
,
I have 1 acct that's verbatim but they don't mind if I edit a little. I used to type insuranc
interviews where they would call people after accidents and I had to type every um, uh or cough. Kind of nervewracking!
I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
My previous post was verbatim from the company when I inquired at employment. Maybe (sm)
they tell everyone something different, like what they THINK they want to hear.....Guess I should have put it in quotes.
Ignore them if you can.
I didn't think you were management or brown-nosing, nor did I see anything wrong with your post. I don't think it is old biddies, I think they are extremely young or at least they seem immature to me. They are like little gremlins or something. The very second they see anything positive said or someone asks a question, it seems to irritate them and they crawl out. Couldn't tell you why, but don't worry about it. Everyone that reads these forums are not that way. Hope you and yours have a wonderful Christmas and I for one am glad to see someone happy with their company.
Ignore this
I have no idea why this double posted, but if someone could delete one, I would be much appreciative!
Ignore them

Oh my gosh just delete them.  That's what I do.  They are not asking you specifically to get on and work so if it's not your shift why are you getting so upset about it?  Use your delete key.


 


I AM SO SORRY... PLEASE JUST IGNORE US...

Have I no shame, you may ask, and rightfully so.  If I were truly of sound mind, that would be a very fair question.  Unfortunately, as I have detailed below, that is, sadly, not the case. 


There is hope, however!  You see, as I was about to fling myself into The Hillbilly Acres Memorial Septic Tank, I was amazingly stopped by the engineer who was, AT THAT VERY MOMENT, servicing said septic tank.  Can we all talk about timing??!!  This kind man informed me that he was looking for an assistant and I was OBVIOUSLY PERFECT FOR THAT JOB!  Of course, I was forced to perform a few acts that were rather displeasing to my various personas (hey, haven't we all been in this position at one or another time in our lives!) to acquire said Asst Septic Tank Engineer job but it is going to be worth it, I know!  Soon I will have money for health insurance and MEDICATION and will never darken your MT doorsteps ever, EVER AGAIN.  I PROMISE!


Now, until then, please, PLEASE, I BEG YOU, IGNORE ANY FURTHER POSTINGS FROM US/ME/IT/WE/ETC.


Thank you in advance for your cooperation with us!


CONSIDER THE COURSE & IGNORE.nm

Ignore the above post. nm
x
Ignore the troll.
p;
I usually ignore these things too
This report was from a couple days ago, so I don't think things have changed. The format is totally 100% wrong in nearly all fields. The thing is, they let these new MTs off QA in a matter of days. I understand there were many new MTs to check, but I don't understand how something like this got through, especially when one of my reports was reviewed and though there were no errors, I was told to use of between CO2 and the number to avoid confusion. Seems a bit picky when you have something like this report going to the facility. There was no additional sign off on this report and this particular doctor is a very, very good dictator, though uses many uncommon terms that need to be looked up. I don't know, I guess I will hold off a bit for now.
They ignore both IM AND emails sm
Emails are usually ignored.  As for IM, usually ignored also except for 1 person, who is good at answering but she's lower down the pole and isn't the contact person for some of the stuff.  She's the only good one there. 
How about you just don't handle it and ignore it.
sometimes, less is best!

OSi because they ignore me about a secondary
.
Just ignore her TT112.
Gloria loves to stir the pot and will post under different monikers agreeing with herself. Oh yeah -- just my observation.
Ignore her. We are all in this world
nm
Tsk. Ignore above post. Obviously
X
No, she did not ignore the point. sm
She was making the point that if you know something in advance, you should not complain about it later if you agreed to it. Just stick to your point, if valid. If not, why complain because you agreed to it.
Please just scan through and ignore any MQ news. (sm)
As with any company, when something new comes up there are quite a few posts about it, this happens to be a large company and has a lot of employees.

Just scan through the headings, you don't have to open each one. I bet it will only take a few minutes to do.

Have a nice day.
Mostly, I simply ignore the "trolls"..don't need em...nm
x
Just ignore her. She liked to make trouble when she was there. nm
nm
That's what any intelligent person WOULD do. I'd ignore the
.
Ignore the 1st person's response..sm
I know new MTs who have worked very hard and actually became certified through AAMT with only having about the same amount of work experience as you.

I say stick it out with Transcend, but it doesn't hurt to do your interview with Spheris either.

Good Luck and welcome to the jungle :)
Ignore it. If they are just basically e-mailing

do not feel compelled to answer an e-mail that has other MT names in it.  If it is directed right at you, then answer when you get the chance.  Don't feel nailed to the computer. 


Now if they are using IM, that is a different story.  Instant messenger is control in my honest opinion and as an IC should not be part of the deal. 


If you know your accounts in and out you may want to stay and just ignore some of the e-mails that get you hot and bothered.


I also am an IC for an online company that does mass e-mails when there is work to be done, but it is not directed right at me but to all MTs on that particular account.  I do not feel the need to answer each and every e-mail unless I am the only addressee.  Of course, you may not know if they are blind copying, but just my opinion.


crystal ignore her, truth be known I sm
wonder what HER quality is like on VR? I have seen some of the VR coming back and it is awful. Mistakes corrected by more mistakes! You aren't going to get anything better because you have inexperienced folks doing VR because that is all they can do.
so don't read the post. Ignore it instead sm
of being hateful.
ignore her, "just a thought" might sm
need an advocate some day!
Sorry to hear GP....try to ignore NM and others who try to bring you down ;-)
xxx
Ignore her. You can get a job with them without giving someone that rude any money.
x
I agree public should know. I think drs. know but choose to ignore.
:+
Thanks. Trolls are easy to spot (and ignore). ;) nm
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