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Willing to work

Posted By: MT with 4 months of experience on 2007-11-18
In Reply to: I have been a recruiter for 4 different companies over the past 15 years. sm - BTDT

I do not know which company you work for, but does your company give a newbie a fair chance?  I graduated from one of the top 3 schools with a good GPA.  I am reliable, devoted, work overtime, weekends, and so far my worst QA result has been 99.97%.  Having graduated from this top school has helped open doors although at the end of the day, I am still just an MT without experience that has to beg for an opportunity.  I am honest about my strengths and weaknesses, and I do expect my employer to be honest.  Why is anyone hired if there is not enough work?  Why am I promised training on certain accounts, but that never happens? 

There is such a huge demand for qualified, devoted, hard-working MTs, and everyone admits that a new MT requires more training, guidance, support, and feedback.  Yet, there are not many companies that are willing to give a newbie a fair chance.  Before even knowing the slightest thing about what a company offers, we are expected to submit all of our personal information and pass tests.  I would like to know some basic facts before revealing my social security number and my present employer.  Why is it not possible for a company to share basic information before I submit my personal information and take a test?  They know everything about me, but I know nothing or very little about them.  Most of the time we can take as much time as we would like to finish the test, but on the job we cannot take a day or even a week to transcribe a report.  I do not find the method of testing to be very realistic.

As a newbie we are expected to produce like an MT that has been transcribing for several years, which is unrealistic.  Instead of outsourcing, maybe the MT companies and MTSOs should consider training American MTs to do a good job.  I do not mind starting at a lower cpl rate if I get training, support, guidance, and feedback so that I can learn, grow and become a very good MT.  Like in other jobs the beginning pay should be low for a newbie, but there should also be room to grow, which should result in raises on a regular basis.  An experienced MT should not have to work for 7 or 8 cpl.   I believe there should be some standardized program regarding jobs for newly graduated MTs and pay scales.  There should be a minimum cpl for a newbie and then one for every year of experience.  As a newbie I find it very confusing to sort out the different types of jobs that are offered.  Employed with a set schedule, a window of 12 hours, split shift, and of course the line requirements.  IC with no line requirements, and I can log on when I feel like it knowing there might not be any work.  IC with line requirements, and I have to commit to a certain number of hours.  Many people choose IC over employment because of the flexibility while they complain that when it is convenient for them to do some work, there is no work.  It seems as if every company and MTSO has a different model and no two are alike, which is very confusing.

After talking to several recruiters and business owners, reading about how companies treat MTs and working for four months, I have learned a lot.  Employers, business owners and account managers love to make promises they do not keep.  Even if they say they will give you feedback, advice and guidance and admit that it takes up to one year to get a handle on transcribing, you are still expected to perform like an experienced MT after a month or two at the latest.  Oh, the feedback seldom happens because everyone is too busy multitasking.  Even though the manager(s) know it would be better to give feedback, they choose not to because it takes time to do so!

I often see ads that state they require 98% to 99% accuracy, and these ads have typos in them.  I have seen manuals, guidelines and other documents full of typos and bad grammar.  These were from MTSOs that required 98% to 99% accuracy and penalized the MT for errors.  How can anyone want to work for a company that does not adhere to that accuracy yet penalize the MT for not delivering it?

I know that many MTs lie about their experience, their great grammar skills, their knowledge, and they love to lie about their production rates.  That is what makes it even harder for an honest newbie with a good GPA and the determination to excel to get a fair shot at a job.

Like myself, I believe that a large number of newbies are very excited, willing, capable and eager to get that first job and work hard at becoming a great MT.  Then reality hits, and we find ourselves struggling to merely receive a response to a resume we sent in.  We have to wait for days or weeks to hear about test results.  Then we get that first job and often enough are disappointed because we know we need more training, guidance, advice and feedback but never receive it.  How are we supposed to know what we need to do better, where we need to work harder if our account manager never gives us feedback.  We become disillusioned and many find themselves looking elsewhere for employment.  No wonder there is a lack of qualified MTs.  Not everyone is a fighter!

Maybe the companies including their recruiters and the MTSOs need to rethink how they treat ambitious, devoted, eager newbies.  This could open the door to a whole new generation of American MTs that will actually provide accuracy, devotion and reliability!

Therefore I ask you, BTDT, are you willing to give me a fair chance at becoming an excellent MT?


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I was told Escription would not work with Vista. Turned out it wouldn't work with my sm
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Are you required to work major holdays at KS. I know nature of biz to work them. Thanks for info. nm
Great people to work for, but I had to leave due to lack of work. Hopefully that has changed. SM
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1200 lines daily is great if you have the work, personally, I never had enough work so
I left and have NEVER been sorry!
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of months now.  They hire, lose account, hire again before new accounts comes onboard, then have overhired, having to put new MT's on the current low workload. 

Medical field is 24/7 work unless you work for a clinic or stand alone operation.
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Just a little message since you asked.  Hardly any regular paid transcription work left for TT MT's (transcribing as in the old days, I am speaking of).
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I work for an all-US company and refuse to work for one that offshores. Best of luck to you. nm
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extra if I want it.  I make 10 cpl as an employee, get vacation, 401K matching, PTO, wonderful QA, lots of ESL dictators but mostly decent ones, direct deposit, no IM, no nasty e-mails, no phone calls asking me to work extra day after day.   Saying that MTs are surprised at how much money they make because they have steady work even though the line rate is low sounds like a line a used car salesman would use.  A low line rate is a low line and an insult, especially since without the MTs you wouldn't be able to pay your bills.

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You might can fool some of the people some of the time, but it won't fly with me. 


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Feast or famine. Always a different work load every day, and you often run out if the work gets
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are acute care or have experience in acute care you will be fine...
Work PT for a company and noticed something odd. When I work the day shift I get (sm)

actually fairly good dictators, a couple of toughies, but no more than one would expect.  When I do the late afternoon/early evening shift it is like night and day.  I get some really crummy dictators and tons of problem/miscoded reports.  

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Nuff said, back to work.  Thanks for letting me air it out.

I want to know why ICs are still allowed to work when employees aren't getting work!!!
ICs should be the first to get NJA!!!!
Agree. I have said this before --- y'all whine about no work but when there's a ton of work
do you?  Just wondering.  I find this perceived hostility completely out of character for TT. 
Is it a nice place to work and did you have work all the time. nm
Isnt it sad. We just want to go to work every day on our shift, work our 8 hours and be done with it
Instead I sit here hours hoping the Indians leave some work for us so we can at least get our 8 hours in. Nothing like logging onto you shift and being told no work. Nice. 
Encompass- How are the accounts and work flow? Do you have a lot of work?
I need to keep busy. I cant sit here every day hoping for work so I'm looking elsewhere.
Much good work going to India. Bad work left
I do not work for them, but I have done recruiting for companies of their type of work
It is A LOT different than regular medical transcription. The pay is a little less (unless you are proficient and fast), but the work is harder in that there are multiple people speaking and the nature of the medical advisory boards are quite detailed. I receive quite a few resumes of medical transcriptionists wanting to do this type of work, but when you test them, it is a whole different ballgame.

Good luck and let me know how you do on the test!

Webmedx - low work ? Can you make up lines when work available (sm)
or do you have to schedule a make up time or just do without the lines?