MTSOs who work with call-in dictating systems. See inside.
Posted By: MTSO on 2005-07-14
In Reply to:
If you work with a call in system, would you be willing to share if you like it/don't like it, how your transcriptionists acess their work (internet or through the call in system), where did you buy your system and is it efficient, etc. Thanks.
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C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
Call-in systems
I've tried out 4 so far. What are the good/bad points of the system you are using?
Thanks!
Call-in phone systems
What is the best call in phone system out there. I do not want call in on tapes though. I appreciate your input. Deb
Looking for call-in systems with editing and electronic sign.
Do you guys know of any that are good and reasonably priced? Thanks for the info and if you have other advice I am willing to listen. I have an office that wants a call-in system with the ability to edit online and use an electronic signature if possible. I use DocShuttle right now with handheld recorders and this is new so any help is appreciated.
I have a niece studing to be a PA. I told her to call me when she starts dictating sm
I told her to be sure to ENUNCIATE, spell difficult names. I hope that will give us one PA that will be clear. LOL
Small MTSOs using call-in system....sm
What is your usual mode of delivery? Email? FTP? Or something else? Any information would be great! TIA
Need advise/guidance from experienced MTSOs. See inside.
I am an MTSO currently using a call in system for docs to dictate. The transcriptionists also use the call in system to access their work and the call in system is becoming rather congested. Want to save the call in system for the docs and put the transcriptionists on the internet. Can someone give me advice/guidance on how to go about this? Thank you in advance.
Most Dictaphone stuff is proprietary and won't work with other systems.
If there's an adapter out there, I'm not aware of it. Hope you can return your purchase.
I don't understand; how does "speaking reports" work? Isn't that called dictating?
x
Call local dentists and see if you could talk (see inside)
with their hygienists. Maybe you could drop by at lunch time or something and they'd be willing to talk to you, or maybe you could arrange to chat by phone when they are not working.
I believe private MTSOs have to bid on contracts to do military work.
x
Business plans don't work either...been there done that with SBC & ATT...MTSOs/hospitals need to.
 either offer 1-800 numbers or internet transcription if they want to keep hiring us all over the US....that's it!! Maybe we could all share the cost of a 1-800 number or something, and for goodness sake, with all the technology out there, everything needs to go to digital dictation anyway. Bottom line is MT is NOT allowed for ULD. I even asked about some sort of special ULD transcription package through SBC & ATT and they wouldn't even consider it. So, MTSOs, please listen up...the ULD is going to be a thing of the past real soon. It's a wonderful option to you and it broadens the MT's working capabilities, but without ULD, nobody can rake out that kind of money! We should all put our heads together (MTSOs and MTs) and try to get something going here. We can no longer overlook this situation.
Good luck everyone...I will be holding my breath for us all!
Good. Why dont you send some our way. What office do you work for so I can call and get your work.
:
Yes I work for AMHERST ALSO and it is 9:30 and no work. Everyone really needs to call Corporate
about this. This will not get any better unless you go to Corporate and complain very loudly and I am very serious about this. Some of us have already done this but it will take all of you to do it. If you dont get a person down there put it on someones voice mail. The human resource manager is Donna Jack at extension 4905 in Mt. Laurel.
Yup ... smaller MTSOs, local MTSOs (sm)
local doctor's offices or clinics! Don't get discouraged!! :)
work from home - see inside
I started working from home by word of mouth, but I got lucky. You can check your local newspaper classifieds, look online at all your local hospitals to see if they have openings and apply online, check out the job seeker's board on this forum, just be persistent and something will happen for you. Dont get discouraged - you just need to get your foot in the door.
I do virtual call center work and was having sm
trouble with people knocking and calling me interrupting my work. They were always asking for dumb things! (I'm single and this is our only income.)
The more time for homeschooling was a surprise!
We have been to the park more too. He is getting to bed by 8:30 (before it was Always after 10 no matter what I did) and I'm getting more sleep too.
Thank you for the help and advice. :)
I still work there and so do many others who have spoken to attorneys. See link inside for numbers.
http://deflaw.com/
On-call work is for docs and EMTs. Give it up and save your
s
Just got it today. Just stopped pacing to try to calm down. Didn't work. See inside---
The cover story should be posted on their online site within a month or so for those who do not receive the printed version as well.
I've found this resource pretty useful for rehab work. Link inside.
Have this as one of my bookmarks - found this handy whilst handling rehab work. Hope this helps!
http://medicaltranscriptionwordhelp.googlepages.com/rehabmedicineterminology
I don't know about other systems.
I use Express Scribe sometimes but I only work on eScription. I know with a connection that slow you aren't going to be able to use EditScript. I think that the only way you are going to be able to get around that, if you are doing strictly QA, is to use EMON and not use EditScript, although I'm not sure you'll be able to get the voice file to download that way either.
I don't know if different VR systems
But, I have been doing VR for only a month, and I have noticed that the system DOES learn. Mistakes that it made before or phrases it didn't pick up before, it is now getting much better. I used to not want to believe it, but now that I have seen it with my own eyes, I know that it will only be a matter of time before it replaces MTs. Since I have over another 30 years in whatever career I choose, I have decided to get out. No sense in going down a road that leads to nowhere.
I have wireless for 3 systems but I believe you
will have to have DSL coming in on a router. From my understanding (and goodness knows I could be wrong) I don't think you can have "wireless" internet without a router from another source. The router is attached to your phone line for DSL and sends out the signal for other wireless adaptors to pickup.
Dictation Systems
I'm looking at going from the good ol' tapes to digital dictation. What is the best choice for the $$?
Thank you
Dictation systems
Can anyone recommend any good Internet based call in phone systems for doctors to utilize without spending a lot of money on phone line based/computer systems. Thanks
Reminds me of systems
I've worked on that used Citrix; not being computer savvy, I don't know if they called it a Citrix server or what, but apparently it was a company that they used for some part of the process, and it was not compatible with the software. They I think they had to switch to some other company to speed things up.
That should be about as clear as mud. Sorry.
How about under classification systems in
AAMT BOS(assuming you have this/if not, you can get free through MQ). Hope this helps!
digital systems
I would go with a DVR and have the docs load it on their computer. Sounds great!
Are systems capitalized in ROS?
no msg
Some companies' systems are not
compatible with the "new" software, just like a lot do not use Vista. You have to buy what is required to work.
got the "phone call" -- get this, MQ has hired a bunch of telemarketers to call all of us to
we received our "incentive packet." They don't even have the wherewithall to contact us personally. These are temp-agency hired telemarketers sitting around a boiler room making sure we're reading our mail.... told him it don't pertain to me because I've been demoted from FT to SE.... He said, "yes, the letter is vague, but it does pertain to FT as well as SE...." yeah right, we'll see.
If they are dictating what you do with it,
Furthermore, whose to say they won't take it back!!!!???!!!
someone dictating for him
here is one for the books - have a sub-intern dictating for attending - dictates the following - "Dr. _____ states that the patient has a history of "what did he say "quinaquina" failure.. I am not sure if that is the correct spelling."
well he would not - it is chronic renal failure. Now why is he even trying????? - thankfully at the end of the report the attending who apparently was sitting next to him by this point, corrected him when he dictated it again. I give up.
that might be why the doc is dictating sm
all this old stuff. Doc may have gotten caught and fined for not having charts up-to-date. I a hospital, docs get their hospital privileges suspended if the charts are not caught up
How hard is it to network 2 systems
I would like these 2 systems to talk with each other and have no idea of how to do it?
Systems are not down for long these days.
dd
So right about the Huge Health Systems - sm
in fact, that was 99.9% of the problem at my hospital. Once it got gobbled by a greedy HMO, everything went downhill fast. They got their fancy new campus at the expense of quality medical care and ethical treatment of its employees.
The run-'em-in and run-'em-out style of practicing medicine puts a lot of pressure on the MDs to see patients quickly, but it's SO not thorough! I saw this not only in the rushed, often mistake-filled reports they dictated, but in my own care as well. They lost a lot of their top-notch MDs because they refused to practice that superficial style of 'Mc Medicine'.
When I see all the greed in the HMOs, and the overspending on upper management and not enough on the nuts-and-bolts of what makes a good hospital, it's easy to see that although they're high-on-the-hog right now, alot of those pompous U-no-whats are riding for a BIG fall someday. I hope I'm still around to see it - it'll make my day.
Rosemarie is right on for trained VR systems. SM
You are obviously currently working with a new system that is still learning how to do its job. The first typewriters were undoubtedly really a pain to use, too. The poor clerks of those days must have begged just to be allowed to use their pen and ink as they always had.
My current system isn't as learned/advanced as my last one, so lots of corrections. It's about as much fun as doing QA cleaning up after a pack of new and sloppy MTs. But it's a temporary situation. And my current pay rate reflects the time needed for all those corrections. Does yours?
Over time, though, more and more reports do start coming through in good condition until most of them just require some general cleanup here and there.
Editing does shift emphasis from one skill to another.
I can see how the very fastest of typists might not make more editing than typing--they always speeded the dictation up to match them, and how people with little talent for editing might make less, but most people should do just as well editing as typing and many do make more at it.
Nuance or OPUS systems
Is anyone out there in transcription land familiar with either of these systems? I'm starting work for a new client (Pathology) and find them inefficient and require too much non-transcription work to look up doctor's names and demographics. I'm wondering if I'm missing "something". Thank you to anyone who can give me a clue. d
voice reginition systems
If you get dragon and have it listen to the dss files that come in will it automatically start typing the doctors dictation or does it have to be the same voice over and over?
Dictation systems - all input welcome
Hi. Please let me know if I should post this on a different board. The hospital I work for is looking to change dictating/transcribing systems. We have dictaphone extext and are looking at WinScribe, Escription, or really we are wide open.
Does anyone know of a good internet resource that compares the pros and cons?
Would any of you be willing to share your experience, good or bad, with any software you have used?
Is there a forum or a thread that has already covered this you can direct me to to research?
TIA!
Brinker Information Systems
Has anyone heard of Brinker Information Systems, LLC? I can't seem to find them on the web or anywhere. They are based out of Center City, MN. They have sent me papers to be faxed to them for IC work, but they did not ask me to test for them or anything. I am leary to send them anything. If anyone knows anything it would be helpful.
Brinker Information Systems
I am in the same situation. I would like some information too if anybody has some. Thanks
I agree, we train the VR systems and when
they are perfect (maybe this will never happen), then VR replaces us. Duh?
How can this be an incentive for MTs?
Front-end/back-end systems...
"Front-end" SR means that the original dictator's speech is turned into text. "Back-end" SR means that someone listens to the original dictator, redictating and "cleaning up" the original dication. This "sanitized" redictation is then fed into the SR engine.
The main disadvantage of "front-end" systems in the healthcare setting is that they must try to adapt to the speech peculiarities of many different dictators, whereas a "back-end" system only has to deal with the speech patterns of one dictator, namely the person who does the redictation.
Back-end dictation adds a layer of human intelligence to the conversion of speech to text because the person redictating presumably catches errors, eliminates hesitations and miscues, squares up ambiguous sentence structures, etc. - things that front-end dictation cannot do or does very poorly. As such, while the back-end speech engine might still cause some errors that require keyboard correction, there should not be nearly as many as front-end systems produce. And, a back-end SR application can be less sophisticated than a front-end system because it is not being required to deal with so many vagaries of human speech. In fact, a back-end SR application does not need artificial intelligence at all, whereas front-end SR really does.
CHS is Community Health Systems
xx
Typing and backwards, what systems do you use?
NM
Point of Care systems
Anyone here had experience with doctors going to Point of Care systems (Pulse)? My doctors are trying this now and I'm wondering if it will be too difficult and time consuming for them. Sure is cutting way back on my work. Thanks. Teri.
Point of Care Systems
It's my own account. They use the Pulse EHR.
can't she just do a systems restore to the day before she downloaded it? nm
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