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Serving Over 20,000 US Medical Transcriptionists

Current information on X-press?

Posted By: bama MT on 2007-04-03
In Reply to:

Does anyone have any current information on X-press Transcription?  I am currently seeking new employment typing Radiology and would appreciate any and all information available. 


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Any information about X-Press Transcription?
Wondering how they do their pay structure?  Do you have dedicated accounts?  Are they a good company?  Their website doesn't offer very much information regarding this.  They do specialize in radiology, so I would like to have more information if at all possible.  Thank you in advance. 
Current information.
I've been with OSi for a couple of years, and I have no complaints.

Currently, the insurance is Aetna, certainly middle of the road in coverage and price, and they switched to them from United Health last August because UH was going drastically increase the premiums due to the high volume of use they had from the company. Current family plan on the managed PPO is around $250 per pay period (twice a month), and that is the most expensive plan. The others have much higher deductables, and they offer the medical savings account plan, but I prefer a traditional coverage plan. If you're looking for individual coverage it is much less than that. OSi pays about 50% of the cost, some other companies are contributing more like 80%, so the monthly bill is higher than some, less than others.

I have received all bonuses promised, all holiday pay, all celebratory pay, and my annual raises. All pay has been on time. I have found the pay scale to be very competetive with other nationals.

You are expected to have a schedule, but in my experience there is more than adequate flexibility for anything that comes up. If you are scheduled on the weekends and have made other arrangements for time off you may be called, but just if they haven't seen the change or if your manager forgets to change it on the schedule for the week. Like any real job working for other people, things happen, and you may just need to say that you made other arrangements with your manager. Not a big deal, frankly. You just need to let people know in advance, or if it is last minute call, so they aren't wondering what happened.

Vacation time accrues at a rate equal to 10 days a year in the first 3 years, then increases. Vacation pay rate is based on you average output prior to vacation (not sure how long they average). Not as high as you would get typing, but certainly very nice when you're on vacation.

If you work on a government account you do have a background check, but you provide the contacts for them, so think about who you list. This is done by an outside government source, not OSi, though they send the paperwork, then it's sent to the gov. agency.

If you do work on VA accounts, typically all national holiday weeks are pretty light, but they make up for it in volume by the end of the week. Other accounts vary as to flow of work, though most seem pretty steady in my experience.

I happen to really like my primary account. The lines pile up fast, because the reports are long, and you don't spend a lot of time setting up the demographics. Not all accounts are equal, and with first-hand knowledge of several accounts at OSi and at a few other nationals, the specific account is the luck of the draw.

This is a real job, and I've found that if I approach it like one it is appreciated. If you are a full-time employee it is reasonable for a company to expect you to work your hours as planned unless you notify them otherwise. I know many companies give a time window of 12 hours to get your lines and hours in, so you may be more comfortable with a place like that than with a job that asks you to base your week on a regular schedule. There are many people who are better suited to freelance gigs, because the reason they work at home is to have total freedom to work when and how often they want. If that is what you're looking for, you should consider working as an independant contractor (IC). There are some working at OSi, and most other companies also have both employee and IC positions. You just have to ask the recruiter or personnel officer if it's available, and get the rates.

Please keep in mind that message boards are most often used by people who have something they want to complain about. It's an easy place to vent frustration and anger, and sometimes not so easy to get the opinions of people who are busy at work. As a very long-time internet user, I've found that to be true of all types of message boards, and you have to learn to balance the information you get from here accordingly.
Any current information on OSi?
 
Thanks, but I'm looking for current information. Anyone else?

It is better to get the current information sm
directly from the employer as we may not have the most correct information ourselves or may even misinterpret what we do have. That is why we say ask the employer. It's not fair to you to give you incorrect or misleading information.
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Archivus.  I have seen some discussions about them on this site, where it was stated that they were changing their platform from Vienetta to Transcribe+, but I cannot find out any information about this platform and was hoping some of you who are working for Archivus, or those who use the same platform, could provide some information here about the platform. 


Also, I am wondering about the flexibility in scheduling.  They say they do offer flexible schedules, and the employment type is IC.  Do you know what timeframe there is for getting in the 1200 lines per day? 


I guess the other thing I would like to know about is, does anyone know about how long it takes to get up and running once an offer of employment has been made?  There was some discussion here about that being the one bad thing about this company, so I was just looking for an idea of how long it actually takes. 


I appreciate any insight offered here.  Thanks, and have a great day!


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x-press
you will be hired eventually, then wait at least 3 months if lucky to be put to work. When and if run out of work they will immediately give you a secondary account because they have so many and that might happen within another 3 months....so, if you need a job and $$ income....might want something more dependable. Unbelievable, and not a disgundled person, just stating the facts. They always hire it seems. Just getting to work is not for one really looking for a job right away.
X-Press

Thank you.  Radiology only sounds like what I need.  Your time and info is appreciated.


Cece


X-press
nm
x-press

Need information on X-Press. I found some archived comments about them, but would like something more recent. Anyone work there? Used to work there?  Hate it? Love it? Pay, etc. Thanks for your help.


 



X-Press
Always weigh the information you receive from MTStars.  If you hear bad reviews, make sure they can back it up, as well as the good ones.  Best of luck!
??? X-PRESS???

Anyone working for this company?  I checked out their website but wanted to hear from present or past employees. Anybody? If you have info good or bad would appreciate it. TIA. 



X-Press
Thank you all!!! You saved me a lot of time and effort. THANKS!!
x-press

MQ pays per report.  How does x-press per line rate compare with MQ per report rate?


X-Press
Worked a while with X-Press. Some say the testing is tough. That is because main account is tough, which is why they pay more, too. So many dictators (all students) you cannot macro or shortcut much of anything, hence a slow account and not exactly a money maker.

As for Mr. David, with every volume slam came 2- to 3-page emails of screaming and fuming over the account falling behind and how 'bad' and 'inconsiderate' we were professionally; threats of overhiring with 'girls who will work and appreciate it,'...yawn. Stange is right, the next morning - a long apology with praise. The man cannot handle stress and he's working in transcription! You learned to blow the behavior off because it was abusive and, well, hurtful. Added up to both he and the account not worth the effort it took to get through the day.

My experience, a pressure cooker.
How big is X-Press? No one seems to know. nm
nm-
X-Press?
Just heard through the grapevine that X-press? is hiring radiology MTs.  Does anyone have a link or contact for them?  Is anyone hiring for rad MTs now?  Thanks. 
X-press
I worked for them for 12 years - be very careful!!
X-Press Transcription

Just wanting to get in touch with anyone who works for this company. 


X-Press transcription
Anyone out there work for this company?  Looking for some feedback.