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Any current information on Medware such as work load, pay, benefits, etc.

Posted By: WorkaholicMT on 2008-08-15
In Reply to:

Thanks for anything you have.. the good, bad, and ugly.


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Current information.
I've been with OSi for a couple of years, and I have no complaints.

Currently, the insurance is Aetna, certainly middle of the road in coverage and price, and they switched to them from United Health last August because UH was going drastically increase the premiums due to the high volume of use they had from the company. Current family plan on the managed PPO is around $250 per pay period (twice a month), and that is the most expensive plan. The others have much higher deductables, and they offer the medical savings account plan, but I prefer a traditional coverage plan. If you're looking for individual coverage it is much less than that. OSi pays about 50% of the cost, some other companies are contributing more like 80%, so the monthly bill is higher than some, less than others.

I have received all bonuses promised, all holiday pay, all celebratory pay, and my annual raises. All pay has been on time. I have found the pay scale to be very competetive with other nationals.

You are expected to have a schedule, but in my experience there is more than adequate flexibility for anything that comes up. If you are scheduled on the weekends and have made other arrangements for time off you may be called, but just if they haven't seen the change or if your manager forgets to change it on the schedule for the week. Like any real job working for other people, things happen, and you may just need to say that you made other arrangements with your manager. Not a big deal, frankly. You just need to let people know in advance, or if it is last minute call, so they aren't wondering what happened.

Vacation time accrues at a rate equal to 10 days a year in the first 3 years, then increases. Vacation pay rate is based on you average output prior to vacation (not sure how long they average). Not as high as you would get typing, but certainly very nice when you're on vacation.

If you work on a government account you do have a background check, but you provide the contacts for them, so think about who you list. This is done by an outside government source, not OSi, though they send the paperwork, then it's sent to the gov. agency.

If you do work on VA accounts, typically all national holiday weeks are pretty light, but they make up for it in volume by the end of the week. Other accounts vary as to flow of work, though most seem pretty steady in my experience.

I happen to really like my primary account. The lines pile up fast, because the reports are long, and you don't spend a lot of time setting up the demographics. Not all accounts are equal, and with first-hand knowledge of several accounts at OSi and at a few other nationals, the specific account is the luck of the draw.

This is a real job, and I've found that if I approach it like one it is appreciated. If you are a full-time employee it is reasonable for a company to expect you to work your hours as planned unless you notify them otherwise. I know many companies give a time window of 12 hours to get your lines and hours in, so you may be more comfortable with a place like that than with a job that asks you to base your week on a regular schedule. There are many people who are better suited to freelance gigs, because the reason they work at home is to have total freedom to work when and how often they want. If that is what you're looking for, you should consider working as an independant contractor (IC). There are some working at OSi, and most other companies also have both employee and IC positions. You just have to ask the recruiter or personnel officer if it's available, and get the rates.

Please keep in mind that message boards are most often used by people who have something they want to complain about. It's an easy place to vent frustration and anger, and sometimes not so easy to get the opinions of people who are busy at work. As a very long-time internet user, I've found that to be true of all types of message boards, and you have to learn to balance the information you get from here accordingly.
Any current information on OSi?
 
Thanks, but I'm looking for current information. Anyone else?

It is better to get the current information sm
directly from the employer as we may not have the most correct information ourselves or may even misinterpret what we do have. That is why we say ask the employer. It's not fair to you to give you incorrect or misleading information.
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Also, I am wondering about the flexibility in scheduling.  They say they do offer flexible schedules, and the employment type is IC.  Do you know what timeframe there is for getting in the 1200 lines per day? 


I guess the other thing I would like to know about is, does anyone know about how long it takes to get up and running once an offer of employment has been made?  There was some discussion here about that being the one bad thing about this company, so I was just looking for an idea of how long it actually takes. 


I appreciate any insight offered here.  Thanks, and have a great day!


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Current Medware MT

I have been employed with Medware for a year and a half and am very happy.  I love my account, my supervisor is wonderful and they keep adding to their benefits package!  Plus, I was just recommended for a raise!  Health insurance is very reasonable and for me, more than makes up for the starting cpl they offered.  Hope this helps. 


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