Etrans Plus -- current information about them. nm
Posted By: Inform me on 2007-06-20
In Reply to:
n
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Current information.
I've been with OSi for a couple of years, and I have no complaints.
Currently, the insurance is Aetna, certainly middle of the road in coverage and price, and they switched to them from United Health last August because UH was going drastically increase the premiums due to the high volume of use they had from the company. Current family plan on the managed PPO is around $250 per pay period (twice a month), and that is the most expensive plan. The others have much higher deductables, and they offer the medical savings account plan, but I prefer a traditional coverage plan. If you're looking for individual coverage it is much less than that. OSi pays about 50% of the cost, some other companies are contributing more like 80%, so the monthly bill is higher than some, less than others.
I have received all bonuses promised, all holiday pay, all celebratory pay, and my annual raises. All pay has been on time. I have found the pay scale to be very competetive with other nationals.
You are expected to have a schedule, but in my experience there is more than adequate flexibility for anything that comes up. If you are scheduled on the weekends and have made other arrangements for time off you may be called, but just if they haven't seen the change or if your manager forgets to change it on the schedule for the week. Like any real job working for other people, things happen, and you may just need to say that you made other arrangements with your manager. Not a big deal, frankly. You just need to let people know in advance, or if it is last minute call, so they aren't wondering what happened.
Vacation time accrues at a rate equal to 10 days a year in the first 3 years, then increases. Vacation pay rate is based on you average output prior to vacation (not sure how long they average). Not as high as you would get typing, but certainly very nice when you're on vacation.
If you work on a government account you do have a background check, but you provide the contacts for them, so think about who you list. This is done by an outside government source, not OSi, though they send the paperwork, then it's sent to the gov. agency.
If you do work on VA accounts, typically all national holiday weeks are pretty light, but they make up for it in volume by the end of the week. Other accounts vary as to flow of work, though most seem pretty steady in my experience.
I happen to really like my primary account. The lines pile up fast, because the reports are long, and you don't spend a lot of time setting up the demographics. Not all accounts are equal, and with first-hand knowledge of several accounts at OSi and at a few other nationals, the specific account is the luck of the draw.
This is a real job, and I've found that if I approach it like one it is appreciated. If you are a full-time employee it is reasonable for a company to expect you to work your hours as planned unless you notify them otherwise. I know many companies give a time window of 12 hours to get your lines and hours in, so you may be more comfortable with a place like that than with a job that asks you to base your week on a regular schedule. There are many people who are better suited to freelance gigs, because the reason they work at home is to have total freedom to work when and how often they want. If that is what you're looking for, you should consider working as an independant contractor (IC). There are some working at OSi, and most other companies also have both employee and IC positions. You just have to ask the recruiter or personnel officer if it's available, and get the rates.
Please keep in mind that message boards are most often used by people who have something they want to complain about. It's an easy place to vent frustration and anger, and sometimes not so easy to get the opinions of people who are busy at work. As a very long-time internet user, I've found that to be true of all types of message boards, and you have to learn to balance the information you get from here accordingly.
Any current information on OSi?
Thanks, but I'm looking for current information. Anyone else?
It is better to get the current information sm
directly from the employer as we may not have the most correct information ourselves or may even misinterpret what we do have. That is why we say ask the employer. It's not fair to you to give you incorrect or misleading information.
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Also, I am wondering about the flexibility in scheduling. They say they do offer flexible schedules, and the employment type is IC. Do you know what timeframe there is for getting in the 1200 lines per day?
I guess the other thing I would like to know about is, does anyone know about how long it takes to get up and running once an offer of employment has been made? There was some discussion here about that being the one bad thing about this company, so I was just looking for an idea of how long it actually takes.
I appreciate any insight offered here. Thanks, and have a great day!
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OSI, any CURRENT information, good, bad??? TIA nm
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Etrans
I have been at eTrans for 15 months now and I like it. You have to produce to get the good pay so I do not recommend it for part time because the rate is not good for that. They lack communication sometimes is a bad point and can get very irritating. They pretty much leave you alone and are flexible with your schedule, which for me is a plus. If you do adhere to your schedule you get extra to your line rate so it is pretty much your choice. I have been on a radiology account since August but did acute care before that. The account I had was pretty easy. I love the radiology account. They have good insurance with normal rate. I know some have the same insurance cheaper, but in the world today what we pay for our insurance it is pretty average. You do get net reimbursement and PTO. I am sure I forgot some things, but maybe I helped in the process.
etrans
I've gotten a job offer from eTransPlus but I just don't wanna jump into another fire and end up hating it. How are they to work for? I truly just wanna be left alone and allowed to type and not get bogged down in politics.
thanx in advance
eTrans Plus
Any feedbackon eTrans Plus??? Thanks!
anyone know about Etrans Plus?
Have any info on this company? Is it a good place to work? Stable work flow?
etrans
I worked for etrans for 6 1/2 years since the day the doors opened. In the beginning they were awesome. Over the years, they have turned to crap. Me and other veteran employees were recently laid off for making too much money. Then they denied our unemployment, got caught with that and then tried to deny our PTO, got in trouble for that. They are losing more accounts then they are getting. I have a job now where the owner actually cares about her employees. Loyalty and dedication means nothing to Etrans. They will hit you when you are down. I have many references to back it up.
eTrans Plus...RUN
Hey everyone,
Just wanted to post my most recent experience in my hunt for a good place. eTrans-Plus is the company, located in Nashville TN. First of all they use DVI Voicewave which is a very old system which has not been improved upon in ages mixed with a virtual desktop which you have no control over to do your transcription in. They provide ShortHand software, but if you want to have what you're used to you're just out of luck. I also would like to comment that their HR person there is EXTREMELY out of order. They also have some of the highest insurance rates I've seen.
Welp, just needed to vent...Hopefully tomorrow will be better.
ETrans Plus
Can someone tell me what medical ETrans Plus offers and the requirements are to get them? TY
etrans
Does eTransPlus offshore? Do they have ASR?
eTrans
I have been at eTransPlus for several months working on the ExText platform. So far so good except for the QA person assigned who I find ill-prepared, unclear, defensive, and has no interest in carrying on a 2-way conversation. Get past her and everything else seems to be fine ...so far. I have learned, however, that these companies are often not what they appear at the beginning so I hesitate to give a rave review with my 4 months of experience. Can't speak to other platforms. This one is wonderfully easy.
eTrans
I work for Etrans and feel the tiered pay is very unfair. The quality of work is the only thing that should matter when it comes to compensation. There have been days (almost a week) at a time when work was low and I had my pay cut to 6 cents a line for the entire pay period. Also, while I was waiting for training to be set up on a new account, which they forgot to schedule, I sat for a whole week with no work, my pay was cut. This has made me ineligible for benefits also. There are many reason a line count can occasionally drop temporarily. Why should I have not only less work but at a lessor rate?
They have no problem calling me asking me to start work early or to work over when there is extra work. I don't get paid extra for that nor is there any overtime for working extra days. I don't know how this is legal.
I like eTrans and the people there are nice. They don't bug you a lot, but I still need to make a decent living which I am not. Again, I think the quality of work should matter more than quantity. For some of us, we can only type at a certain speed, and after 20 years transcribing, I think I have reached my peak, so this is it. I am not going to get any faster.
Thanks for letting me vent.
Etrans
I kept getting job offers from one of their recruiters thanking me for contacting them....which I never did. I thought that was weird. I appreciate the work offers but have your information together before you contact me.
Etrans
Amanda...Just wondering...Were you able to collect unemployment after you quit Etrans? I've never been on unemployment, but I thought you would not be able to collect if you had quit a job....is that not right?
Etrans
I haven't noticed the line count, but thanks for bringing that to my attention!
etrans
As of this moment I'm employed by EtransPlus. I didn't know there could possibly be anything worse than the program I use which is Mongoose!
Have you been able to reach your line counts lately? I have been having a terrible time for the last 3 months....it's not getting any better and I'm planning to throw in the towel soon. I can't sit here for 8 hours and come away with less than minimum wage! I also see there has been a major rearranging of staff...do you know what's happening there?
eTrans plus is EXCELLENT!
love my job at ETP! Good folks, good benefits, good pay, good accounts, feel like I'm in MT heaven!
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