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Give me the good points on your MQ offices - sm

Posted By: Susan on 2005-07-23
In Reply to:

No flames!  Give me the good points on your MQ office that you work for i.e. leave you alone, great platform, no schedule necessary, nice people, easy to learn, nice work, etc.


Thanks!




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I will give you a few points there.
It belongs on the comedy board, but I would hate to see our country become so PC that no one can say anything because it is too sensitive.
Just wanted to give some validity to your points.
This indeed happens. I was the victim of misrepresentation.  I was contacted by email and had this company praised to me by an MT who had also gone on the forum and just raved up and down about the company.  When the good samaritan MT took our conversation to email and put me in contact with her supervisor, it was the same email address. Is that bizarre or what?? Did she think I was stupid and wouldn't notice who I was writing to.  That did it for me and I was really shocked because up to that point I was naive that someone would stoop so low to misrepresent their company. If someone is that desperate, I want no part in it.  It is NOT a good sign....
Some of the offices were good and some not so good (like MQ). For the most part it was a
The owners were shady characters and they were forced to sale.
Many good points, they just have to be right for you. sm
Good account for me. Took a bit to catch on to the second one, but I love it there. Treated fairly, tested at nite, and was contacted immediately the next day. Pay always on time, supervisors are nice, love IM's for questions or help, instead of phone tag and waiting forever for e mail.

All places have good and bad, you just have to find the right fit for you.
Good points. SM
Newbies are not necessarily careless or ignorant. Anyone can be a bad MT, experience or not.
They had a lot of good points--
but there was one bad point (I won't elaborate on it any further than that) and I'm wondering if it would be worth it to try again. 
All have good points,

Best thing about Medware is XXXX .  She will go overboard to make sure you are happy.  Best thing about Amphion, people are friendly and nice.  You won't make a lot money, though.  Best thing about Spheris... I'm still thinking. 


Please do not post names.  Thank you.  Goldbird


good points, but.........

Maggie had some very good points, but what about companies that you do work as scheduled and then no pay!  I am a very hard working MT and have worked for companies like that!  Also what about working for companies that ships the work to India and you have to sit in front of your computer almost all day and through the afternoon to hope you get enough work to pay your bills and sometimes things change so quickly (no heads-up) you are just caught.  Also with voice recognition, we are paid less, have to produce more and basically depending on the physician, some of the reports we have to type because voice recognition does not, recognize many of the words the physician is dictating.  Also what about the companies that lie straight out, just to get you to work with them.......and there is no work!  I work my but off, almost every holiday, and every weekend (I am making the sacrifices now) so I can pay my bills and I go to school full-time because this industry is going downhill fast and the fault lies with both sides, for the MT who slacks and to the jobs that don't pay on time, treat us like crap, lie, etc.......


Good points
Those are good points. I never really thought about it, but I have worked for a couple of MTSOs and this is the first one where it is just so....quiet basically. I guess I should be thankful that no one bothers you unless you mess up or you are just called to be informed that if there is a lot of work they give you a message to let you know if you want OT you can have it. But, I feel almost isolated. It's not that I even want to contact any of the other MTs, but I think it would be neat to be noticed if someone's birthday or anniversary date at the company, and just some odds-and-ends info put in there. One company I worked for even had something called the 100 club or something like that, where if you made 100% QA score for either the month or could have been payperiod they put it on the newletter and you were paid a bonus. I missed it a couple of times with a 99.9 :( but it was just fun to see those.
Good points...
It's true that many facilities/MTSOs consider working at home and having a day shift perks. There are many people working in various industries who telecommute and many of them are treated much better than MTs. I think as MTs working from home the 'out of sight, out of mind' rule applies.

I agree that transcription is an important part of health care as a whole. I read that some 159 end-users rely on our transcribed documents for anything from patient care, to statistics, to reimbursement and funding. Can you imagine the cost at all levels when these documents are riddled with mistakes? Not only does it affect patient care, but it affects all of the above uses of these documents.
Some good points...
But the bottom line is that each person is responsible for themselves. We cannot change how the facility operates or what management is paid. If the consumers (patients) rallied together and demanded quality, then, and only then, would change take place. But MTs do not have to be a part of that cycle by creating low-quality documents. It is never okay for any MT to decide to personally let quality slide because they don't like how the facility is run or because they are unhappy with their rate of pay. If they are unhappy, then they need to find a different job. The patient does not deserve to suffer because of this. Should the way the facilities operate change? Yes, but that will never justify producing bad documents. Our entire healthcare system needs reform, but that still doesn't justify an MT sitting somewhere not doing his/her job correctly.
Good points
I've been in the business a very long time myself and with many of the things you described above.

When the SUITS figured out there was $ in transcription, the industry started its slow spiral downward. Not to say good service is a thing of the past, but there is no doubt that it has suffered, because as usual in a capitalist society, a corporation is INTENT on making as much $ as it can - in profit.

The balance started to shift AGAINST MTs when the bigger companies forced the smaller ones out - limiting opportunities. At the same time schools were churning out half baked (and sometimes fully baked) MTs, and the VR machine was constantly being tweaked.

So it comes back to the old supply and demand model: to some degree we have to realize that MT work is certainly not the first job description to be affected by changes/progress in technology

OK I am tired so this likely makes NO sense so I stop now.
You make good points. SM
I agree with you. Just experience does not make a good MT and some newbies are excellent and careful. If you have 20 years of experience with no mentoring and substandard training, you probably make dumb mistakes and are not aware of it. Everyone makes mistakes but some seasoned MTs make way too many. Keep up the good work.
all companies have good points and all have bad

I have been with DSG for over a year.  I have worked for other companies as well.  Every company had their good points and their bad.  I think it is just what you are looking for in a company.  DSG pays on time, their line rate is decent, there is plenty of work (except during the slow times, but everyone goes through those) communication is always open.  I have never had sound issues.  There are good dictators and bad dictators, along with ESL dictators.  Overall, they are decent and the MT Supervisor for DSG is the best I have ever met.


you make some good points but may I just ask
what is the point of posting all this information? Most companies post upfront at their sites how much they pay, and there are always those who make more for some reason or another than others. What is the data for, just curious...
You make some very good points.

However some attorneys are ''of counsel'' to firms while not actually on staff.  Maybe they are brought in on a case that needs their particular expertise.  So while they work with the firm on specific legal cases, they are not actually employees of the firm, but are paid much like contractors.


Just noodling some ideas here:


My neighbor is a painting contractor who hires subcontractors.  He finds the clients, signs the contracts, arranges for the subs and has overall responsibility for seeing that jobs are done satisfactorily and dealing with the client.  He collects the money and pays the subs, who are are providing services that are a key aspect of his painting business.  (Though maybe we could say his business is actually a sort of broker, selling the jobs and providing the crews). 


He has used the same subs for years, so there is an ''ongoing relationship,'' though these guys can and do work for other contractors.  He loosely supervises these crews as far as maintaining quality and terms of the contract, making sure they use proper materials, don't do damage, etc.  The subs provide their own equipment. Through him, the client specifies the color and type of paint to be applied.   So in a way he does tell the subs ''how to do the work.''  And in a way he tells them ''when to work'' because the contract loosely specifies when it is to be done - not an hour-by-hour schedule, but a time frame in which it must be finished.  When something goes wrong - a sub screws up in any way,  the buck stops with my neighbor.   He has to make it right with the client, then take the problem up with the sub. 


Ruling that these painting crews must be employees of a single company would be unworkable, since the flexibility of hiring them when/as needed is crucial to the process. 


Now compare this to a typical MTSO.  They find client hospitals and sign them to contracts.  They hire enough subs (us) to do the actual work.  They specify format, maintain quality and TAT.  We provide out own computer and reference materials. Our computers must have the proper technical specifications in order to handle their work, but they do not tell us what brand to use or where to buy it.  Our software must be compatible with their system, but in many cases we just sign onto their server and use their program.  They collect the money and pay their subcontractors. 


Seem to be pretty similar scenarios to me.  The whole construction industry is based on contractors hiring subcontractors in various trades for specific work, only when there is work. 


VALID GOOD POINTS....but...
revolts, change, etc, will NOT happen unless there is momentum created by mass involvement. Scattered about, in our homes and various facilities, many MTs do not even know of this board, would make it very unlikely for us to organize to effect a change. Have you ever tried to get people to take a stand? Many years ago I did. I went out on a limb, got everyone in the jobplace behind me (and that was all in one physical place mind you!!) and soon as the top brass got a bit serious sounding, they all, repeat, ALL, ran backwards. There I stood looking like a fool, and almost lost my job. Its very hard to organize, nevermind maintain other's courage to pursue the goal.
Why do so many of you recommend Amphion? Good points, please? Thx. nm
l
Good points, I agree completely.
/
You make a lot of good points. Listen up, MTSOs.
nm
I would give them a try, you hear good and bad, but mostly good. nm
x
Can anyone give info on Sten-Tel? Good or bad? Thanks.

Merry Christmas all!


Can you give specifics? Are the benefits at least any good? nm
nm
No, she needs to give me a good e-mail address
Applied twice for the job but with email address that bounces.
Maybe their supervisors give them the good stuff on
complain to upper management or HR, you get ignored because the supervisor always covers herself with lies and/or using TAT as the excuse.  Sit on that TAT and rotate. 
The only good thing about OSI is when you give them your notice that you are leaving!


Tested for WebMedX, could anybody give me the good, bad and the ugly on them. NM
Thank you.
Umm, MDI doesn't know who she is by her post so she isn't obligated to give a good exp.
I'm sure MDI doesn't appreciate the lies and people posting like they know something when they don't but I doubt they mind someone posting in their defense re: pure crap posts.
Good luck to you and please report back after you're working with them to give us
s
Yes, pay on time. We give a 2-week schedule. Accounts pretty good

Can anyone give me good or bad on Medical Records Corporation or Transcription Relief Services? nm
xx
MQ offices
you got it---no, all offices are not run the same, some have different line requirements, some offer incentives, bonus's and even give a yearly review with a possibility of a raise--of course, all those things that i just mention do not pertain to my office. we have no incentives, bonus's, and i can;t remember the last time we were given a yearly review. if you wanted a raise you needed to call and ask and then follow up on it and hope that you would get one--i only wish that MQ did run all their offices the same--if you have a choice, go to the Ohio MQ office, my girlfriend is there and they are the best--stay away from the northeast
MQ offices
Not only stay away from the Northeast but the Southeast -the company is a complete disaster, and every office does as it pleases to suit the administrative people, NOT the MT.
MQ offices
The MQ office by me was told there is a hiring freeze for office workers, so they are quite concerned about their office.
been through three offices sm
since March! Going to Florida office starting September 1 with payroll being done in Dallas. Currently with Atlanta but was transferred there from Durham NC in March or April. Can't remember. If you are making 9.5 cents a line YEAH! I have been with them since 1983 when they were Transcriptions Limited and doing your job, doing extra, etc. etc. will get you a raise.
been through three offices
I work on four different accounts. They are very large accounts that I have worked on since 1990. I am not sure it would be appropriate to name them on a public board though. Sorry. How long have you worked for MQ?
There are so many MQ offices.... sm

and as far as I can tell from all the posts, each one operates as if it were a separate company.  So when you state that you are happy at MQ, isn't it true that you are one of the lucky ones who happens to be at a good MQ office?  It's so confusing when an MQ MT says they are happy and encourages others to apply. Wouldn't I be applying to "MQ" and thus end up where they place me?  Or does each office hire on their own?  And if some offices are better than others, why don't MTs who are so unhappy transfer to a good office?  I don't get it.


There are so many MQ offices.... sm

(Note:  I posted this way down below but I figured it would get more attention here on top)


As far as I can tell from all the posts, each office operates as if it were a separate company.  So when you state that you are happy at MQ, isn't it true that you are one of the lucky ones who happens to be at a good MQ office?  It's so confusing when an MQ MT says they are happy and encourages others to apply. Wouldn't I be applying to "MQ" and thus end up where they place me?  Or does each office hire on their own?  And if some offices are better than others, why don't MTs who are so unhappy transfer to a good office?  I don't get it.




 

re so many MQ offices

when a MQ emp encourages you to apply, they should give their name & office location to put on your application (under referral).  Then they MIGHT be eligible for a ref bonus and you would be hired into that office, hence, would be with a good office.  Unhappy people and all those 'why's mentioned are definitely hard to figure.


p.s. i tried to respond under appropriate post but system wouldn't let me.


They have offices in CA and NY, as well....
as India.
What offices have you worked for in MQ and which one are you in now.
:
Allegiant has two offices...
one in Kentucky, one in Florida
local offices

what is the best way in getting starting for working for local doctors?  Get business cards made up, show them a resume?  I have often thought about this and afraid to take the leap.  is this reliable work?  I'm sure they can let you go whenever they want but I guess that's the case anywhere.    please, any info would help.


nurses in offices
You can get a job as a nurse in a doctor's office. That is M-F, 9-5. You can also get a job as a home health nurse or a nurse at a large business or a school. There are lots of options besides hospitals with their graveyard shifts.

I think nursing is good job security. The job ads in our local paper are really drying up *except* ads for nurses.
Many doctors' offices have something else

Maybe they don't call it transcription or VR, but my doctors use a laptop on a rolling cart that they take from room to room.  It's a point and click system, though they may enter vital signs and drug names manually.  They tell me that it produces reports so that there is no need for any transcriptionists or editors.


Where I currently work, less than 3% of the reports are standard transcription; everything else is VR.


Which three offices will remain open?
Do you know?
Heartland already closed two offices

in India...they are surely closing down entire transcription business by coming December


Sources saying they were never making any money in transcription business. How will someone make money by sending work overseas and that too not keeping a track of what each individual Transcriptionist or Editor or QA is producing?


heard they are moving offices. NM
x
Can someone tell me if the MQ offices are still running out of work all the time or what is
happening with that please.
or maybe some offices still have poor mgmt & skills
x
Nearly all the offshore companies have front offices in the U.S. sm
Sometimes their actually hotel rooms.  They use international phone numbers and purchase a phone # in the U.S.  In point of fact, clients many times don't even know they are dealing with an offshore company.  The owner of this website has done extensive reseach and knows who offshores and who doesn't.  It isn't that hard to figure out when you start connecting the dots, i.e., visit the website and there is no place for MTs to apply. Almost all U.S. based companies have a place to apply.  Notice that all the offices, including those in other states, all have the same address and phone number.  And notice if you call that 24/7 phone number you always get a voice mail.  There are lots of ways to tell.   The offshoring companies are getting more sophisticated about how they work things.  And some hospitals are getting more persistent about not contracting with services who are offshore.  It's a shill game. Dishonest and deceitful.