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Heartland Information Services-to be continued...

Posted By: mary k on 2006-05-10
In Reply to:

I requested this morning at Heartland to send out my article that I wrote in response to this layoff to employees at the company, but I was told no.  I was going under the premise of the right of free speech.  Hmm, wonder why they don't want me to send it out??!!


They have been reading this board, so keep up the continued support, we could sure use it!!


Thank you,


Mary Kirkpatrick




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Heartland Information Services

Just wondering if anyone had any news on the sale of Heartland?


Heartland Information Services
nm
Heartland Information Services

Heartland would have to be the worst managed company that is in the industry. The accounts are horrible and while I sit waiting for work, I'm sure the OTC is slammed. E-mails, phone calls are all blown off as if I'm asking for too much ----- ALL I WANT IS TO BE TREATED LIKE AN EMPLOYEE AND NOT A PIECE OF DIRT!!!!!!!!!!!!!!


Heartland Information Services - Parent Co Sells
Heartland information services announced yesterday that HCR ManorCare (parent company) is going to sell them. There is talk that HCA Corporate may purchase Heartland. All of this is going to happen by September.

Management Change: Tracey Boesch, CEO left. Sales manager (Denise) is taking her spot and Paula Walsh, Director of Production is now the VP of US Operations.

What does that mean to current MT/QAs like myself? I have never gone through being sold. javascript:editor_insertHTML('text','');
Heartland Information Services - 3 Branches Closed
YES MY DEAR. ITS TRUE. ALL THE EMPLOYEES THAT WERE WORKING AT MUMBAI, HYDERABAD AND COIMBATORE WERE FIRED AND 3 BRANCH OFFICES CLOSED BY HEARTLAND INFORMATION SERVICES MANAGERS. ALL WERE COMPELLED TO SIGN THE RESIGNATION LETTERS. THE COMPANY WAS NEVER PROFITABLE IN THEIR HISTORY AND WILL NEVER BE PROFITABLE UNTIL THEY REMOVE FEW MORE BIGHEADS
Transcription Relief Services. Any information..
on them as to reputation, pay scale, accounts, flexibility, etc? 
Looking for info on Scroggins Information Services out of OH..
nm
Dictation Services Group, any information?
NM
Central Transcription Services, any current information??
Just wondering how they were to work for. Thank you.
Can anyone give me information on Transcend Services Voice Recognition editors? sm
I was offered a job with them.  Curious as to how good their benefits are, how easy the program is, and if the dictations are REALLY awful or just as any others.  Any input on anything to do with the company and/or information on Voice Recognition editors would be greatly appreciated.  Thank you in advance!
Does anyone know anything about a company called Heart of Georgia Health Information Services? (sm)
I am beginning a job search and this was one of the services that I came across.  Has anyone worked for them and had good or bad experiences that they could share?  TIA
continued.......
once you get overself and the fact that you think you know everything.
continued from above: if you don't think this is
x
Being Exploited Continued
To MT/Biller: I also have tried cutting back on the garbage, but then I end up just hurting myself because I lose money. Either way I lose: Struggle through the lousy assigned jobs and make some money (but not what I should be making or was making before), or don't do the lousy assigned jobs and lose even more money. Either way they get what they want and I don't. Any suggestions would be very welcome.
Being Exploited Continued
Thank you for your thoughts. I actually had a job offer from Transtech but turned it down because the account they wanted me on was 80% VR. If you have good feelings about the company you will be going to in October and you feel comfortable sharing the name in confidence (if you think they might have something for me full-time), perhaps you could e-mail me. Please let me know if this is possible and I will send you my e-mail. Otherwise, I totally understand and good luck to you also.
IC status, continued

>>>This is what I meant above by how a company is saying work this shift as an IC at this line rate.  As an IC, I have the right to work when I choose to work, not when my clients choose.  If my clients want to make demands (and yes I have one client that is an MTSO), then I would become an employee at that point and they must pay my taxes. 

You’re half correct. What you would become is a statutory employee (SE), not a “regular employee,” like you would be if you worked in an office. In the case of the SE, the company and/or individual they provide service for would be required to pay 7.5% of the social security tax, but that’s as far as it goes. You would still need to withhold your own federal tax in addition to other taxes like Medicare. Furthermore, and the law used to state that anyone who works exclusively for a single company/individual is classified as a SE, by law.

The 20 guidelines I posted here and on the Main Broad are merely a framework. Each individual should speak with a lawyer who specializes in Employer/Employee law or directly with the IRS.  

>>>I've seen people post as employees saying they have no work during their shift and are asked to flex, which is also wrong.  It's just crazy how this profession continues to be used and abused and now there are MTs convinced it's okay because they need a job.  It's just a neverending cycle.  JMO

I don’t agree that (all) MTs are convinced it’s okay. They’re simply not fully aware of the laws, or they know the laws but feel they’re stuck “between a rock and a hard place.” Either they “agree to the terms” (of the contract) or they won’t be able to pay their bills. But, it’s still the element of control and the MT *still* has the final say:  “I agree to the Tues-Sat shift for 8 cpl.”

There are two other issues that come to mind. First, the line rate. An IC determines what constitutes a line, and informs the client accordingly. Usually, they choose the software they wish to use (i.e. Sylcount), but sometimes the MTSO will tell them, “We use Abacus and count spaces and returns only; no formatting codes” and that’s okay. However, if you have IC status you should NEVER let the MTSO do the line calculation on their end and then tell you how many lines you’ve transcribed. Doing so gives the MTSO “the element of control,” which makes you their employee.

The second issue is a little trickier and it concerns the “application process.” Again, what applies to the IC also applies to the MTSO. When the MTSO approaches a client (i.e. Osh Begosh Hospital) to offer their service, they try their best to sell their service and secure a contract in the process. They do not fill out a job application nor do they take a transcription test. That’s what an employee does, not an IC. The IC provides references, and that’s it.

In the final analysis, knowing the law is one thing and adhering to the law is another. You can tell the service what the law is, and they can just as easily tell you that your services are not needed. And, unfortunately, that’s pretty much where it’s at right now and where it will continue to remain.


I was out of work at Spheris the second day I was there, and it has continued. SM
I'm sure it depends on a lot of things, but I am looking elsewhere.
Continued from above -- and yes I have multiple accounts...nm
nm
last year was the scariest...continued
but this is not the first time the hospital tried to let us go.
TransTech has continued this LOW/NO work for more than a year now with

only promises for new accounts, while losing accounts, overhiring.  This low/no work situation has been going on TOO long !


We can be sure that if management's/supes/QA/inhouse employees' paychecks were affected by this continuing LOW WORK situation, something would be done IMMEDIATELY by management.  But they still get their bonuses, raises, bennies, trips to LV, etc.


So, so, so sad that this excellent company has lost respect for their MT's by NOT providing work for them on a consistent basis, yet demanding a schedule !   


There would be no Transtech if their MT's were not working to keep accounts.  How do you think, mgmt, you would be able to keep your paychecks/jobs without your MT's ? ? ?


The *sweetie* just does not show respect for me.  MONEY DOES !  Jobs coming into my queue makes me money !


Weekly? Services are lucky if they get paid twice a month. Generally, services bill out to their
/
info on AMD Services/AmeriMed Data Services
Please help me. Does anyone know anything about AMD Services or AmeriMed Data Services. I have been offered a position with them and need to know if they pay good, etc. before I accept a position with them. Thanks in advance.

KP
Anyone know anything about Global Information Systems? Any information would be appreciated. nm

MedScribe Information Systems, Inc - Information please?

Anyone with information on this company? 


Heartland?
Has anyone heard of a company called Heartland Transcription out of Toledo?  A friend of mine has been talking to them and wondered about it, so I told her that since I was online right now I would ask.  Thanks! 
Heartland
You MUST be their recruiter.
heartland

TAKE EVERYONES ADVICE, DON'T GO THERE - BEEN THERE - WORST EVER.


Heartland
WOW! What paper was this printed in, the post doesn't mention it. Also age discriminations is llegal folks, and just fort he record HIS hired me and I am 58...make me wonder..................nola
Heartland
I myslef cannot help but wonder what is going on with Heartland. I currently work for them and scared I will end up without a job.
Heartland does.
xx
Heartland?
Does anyone have info or updates on what is going on at/with Heartland? I've heard about quite a few layoffs in the recent days. Thanks.
heartland

 


sometime back, there was a post in this forum regarding heartland's sale status. it refers to spi backing out of acquisition of heartland...


Heartland.....sm
Medical transcription business booming
Anshuman Daga

Bangalore, February 20
Medical transcription firm HealthScribe India, which uses India’s large pool of English-speaking graduates to enter medical data on US patients, expects its revenue to nearly double annually over coming years.

“I expect our turnover to grow at 80 percent compounded annual growth rate for the next few years,” HealthScribe’s Chief Executive Officer Tony Hales told Reuters in an interview.

The company, a joint venture between Max India and Healthscribe Inc of the United States, currently does $6 million in business a year.

The booming medical transcription business has become a $ 6 billion industry in the USA.

Transcription professionals key in medical data such as patient histories or treatment into computers after doctors in the USA phone the transcription centre and verbally record their observations. Once keyed into computers the data is transferred back to US hospitals via e-mail.

Global Centre

India has become a global hub for medical record transcription business with the establishment of high-speed telecom links and its large number of English-speaking graduates.

The fact that wages in this field in India are only 15 percent of US salaries is the biggest draw for firms such as HealthScribe to set up shop in India, Hales said.

“Our (HealthScribe’s) only limitation for growth has been time and experience,” Hales said. The company was not adding more than 75 to 100 employees a month to ensure that the quality of work is maintained, he explained.

Hales said it takes about four years for a local employee to match the quality of work done by his counterpart in the USA.

Other foreign companies in the same industry with operations in India include US-based HeartLand Information Systems and CBay Systems (India).

The growth of such services has been fuelled by rising demand to maintain basic hospital data and records and use these as legally recognised documents for US doctors to support medical decisions. Reuters

Heartland?
Who is spi? Thank you.
Heartland... now what do we do?

So... what do we do now guys?


Heartland
So sorry to hear about what happened.  They will lose their clients.  Are any of you from MS, AR or TN???
Heartland
I'll bet the we take care of our people people have even them beat dirtwise.
Heartland
Very sad, well-written. Please, please, forward this to former Senator John Edwards at OneAmericaCommittee.com. Please browse the site and familiarize yourselves with the work the Senator has been doing. I believe HE REALLY CARES. Please anyone who has the time, browse the One America site. You can sign up for updates from them and help by signing petitions and just spreading the word. It's time for Americans to take back America, don't you think? Thanks all. God bless you all who have been treated in this fashion by Heartland, but consider that some way, in some fashion, the ones who did this to you WILL get their just rewards.
Heartland

The we take care of our people was supposed to be in parentheses but didn't show up in my post. 


Heartland
I am sorry for all of you. I had the miserable experience of working for Heartland a few years ago. I stayed only 6 months so I didn't have to reimburse them $2000 for their flying me to Toledo for training (what a joke that was) me. For those of you who want to write their clients, be careful. It technically could be a violation of HIPAA. Instead, write the newspapers where the client is located. You can bet that their staff members read the letters to the editors. A letter to the client could just get buried by the administration. I know of at least 2 instances where a client was outsourcing to India, but their staff was unaware of it. Do not, of course, mention the name of the client. Call it a local medical facility or a medical facility located in this state or area if there is only one medical facility in that particular town... something like that. It has been a few years since I worked for Heartland, but while with the company, I edited reports typed in India. If any of you want to E-mail me with the city and state (no other information) where a client is located, I will be happy to write a letter to an Editor too. Best of luck to all of you.
Heartland
HCR Manor Care is the mother company for Heartland, Inc., they are NOT BROKE by any stretch of the imagination.
Heartland MTs.....I want to ......sm

tell you how sorry I am for your situation.  Take some satisfaction in the knowledge that eventually Heartland will realize they made a grave mistake by outsourcing all their work overseas. 


If you are interested in working for a 100% US company, perhaps I can help you.  Just drop me an email through the board here.  Good luck to all of you!! 


Heartland
YOU are so right. I have said all along from all the posts I've seen from MQ to anyone else. They cry gimmee, gimmee, gimmee. They don't get what they want, so they bad mouth the company, but OMG, don't even think of working on weekends (except maybe every once in a while), or a holiday, or after 5 pm. If that's the schedule they have been looking for, they are in the wrong field. You can't watch soaps and eat bons bons while you transcribe. I basically work the same schedule I did IN a hospital, usually all day Saturday and I work from 5 a.m until I have met my own personal quota. This is a good field but I think it has been trashed by those who thought it was a cushy way to make easy money. Wrong, wrong, wrong. It takes as much dedication to do well at home, if not more. I agree some of the companies have taken advantage, but by and large, a lot of these people do a lot of stuff they wouldn't do or couldn't get away with while working on site.
Heartland MT
I am suppose to work today but who knows what will be in store for me. Standby or work.
More on Heartland
Why do the hospitals that contract with Heartland allow the work to be in India?  I know there are hospitals out there that do not want the medical records overseas.
Not from Heartland but if it was me sm
and I could afford it, I would take the rest of the summer off and collect unemployment.
Heartland
Does anyone have any recent information? TIA
Heartland
Wondering who bought them...
Heartland

Hi,


Heard a rumor that Heartland is going to close down its HBT in India. Can anyone confirm it as a rumor or otherwise.


 



Heartland reply
I worked for that company for about 4 months and they were a JOKE!! I am talking in the first few months I had 8 different accounts and they were constantly changing the formatting/something about them daily and you had to run off about 150 pages everyday. I NEVER once got the same doctor EVER!! I typed on 4 different accounts all in the same day and they all had different formatting. It was a nightmare! I would not go back to them if they paid 20 cents a line!! RUN FOR YOUR LIFE!!!
Heartland sold
HIS employees - watch your backs - they have sharp sticks to put into your back while smiling to your face!