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Serving Over 20,000 US Medical Transcriptionists

I am a current Transcend employee and think they are great.

Posted By: another Transcender on 2005-11-19
In Reply to: I started with Transcend this - me

Any new job takes time to learn.  Give it a little while longer and see how it goes, check in with your Team Leader, they can really help you.


 


Good Luck.




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I'm not sure....but...current FI employee
I currently work at Focus and I will probably get blasted for this but here goes.
For VR editing you get 4 cpl. For transcription they pay 8 cpl. They DO have benefits if you are hired on employee status and they have direct deposit. I am currently working there as an IC doing transcription and I am making excellent money. I have had no problems whatsoever with them. Everyone has been extremely nice and I have no problems reaching someone for tech support, hr questions, or just general questions. They do not work you like a dog. I work a very comfortable schedule that I made for myself and I make great money doing it. I have not done any VR as of yet because I have not been trained to do so. They will be setting me up at some point to do that as well as my transcription. But only if I choose.
They do not pressure you or force you into doing anything. You have the ability to choose what is right for you.
I just thought I'd give you a little perspective from someone who actually works there.
Current employee
I am working for them now.  The testing is pretty standard.  The pay is average to poor, benefits are good.  The staff is great.  Like my account.  hoping pay will improve as I get faster!
current employee also
Hi. I have been there for over 2 years but have found that recently the workload has been extremely light. I heard on the chat boards that they offshore. I wonder if that is why. Are you having the same experience? Thanks
I'm a current employee and...
We have an abundance of work right now. The staff has always been very accommodating, even my MT supervisor. My schedule is flexible and have never had a problem when getting time off during my schedule. My division is in Texas. The only time the work dried up since I've been there (almost a year), was towards the end of October/beginning of November. However, in my entire 14 years of working for nationals, this seems to be a slow period for everyone. No matter where I've worked, it's ALWAYS slow during that time. Maybe people are trying to save for Christmas? Just a wild guess.

I've never had any problems and fortunately have nothing negative to say. Feel free to email me with any questions!
Thanks for validating everything. Can any current employee tell us
if things get better? Are the you hitting that 35 regularly and keeping your lph above 150?

Sorry you're going through the same thing I am. It's been hellish so far. I keep hoping it will get better.
I would like to hear from Current JLG Employee..sm
I am waiting on a job offer for PT IC position with JLG and was wondering from any current JLG'ers what their experience has been with this company.  The HR person was absolutely wonderful and nice, and I really need the income right now with the low work situation.  Any info would be so appreciated!!  Thank you.
Cymed current employee
I am surprised you wouldn't want to work for Cymed. After working for other transcription companies, they don't hold a candle to the way I am treated at Cymed. My paychecks sure don't reflect lack of work. I don't know who is running out, but they should talk with their manager if they are. My manager always works with me to increase my production as well as plenty of flexibility with my schedule. I believe you'd be missing a great opportunity if you decide not to work for Cymed.
Current JLG employee, please answer.
How is work loaded to your system, dialed 1 report at a time or downloaded in chunks?  Also, what is considered part time, or is there a requirement?  I can't find anything in the job ad.  Thanks so much.
You don't say if you're current job is IC or employee.

If you are IC now and take an employee position you need to figure the cost of benefits into the LPH rate.  Also if you are getting paid for headers and you aren't currently that figures in.  If you do 40 reports a day it isn't a huge difference, but over a pay period can add up.  If you end up with a decent account - quality dictation and very ESL/bad dictators it might be you'll come out ahead.  I would try it part-time though for at least a couple of weeks before quitting other job, so you can get a feel for it and see if it might be better overall.  


 


 


I am a current Webmedx employee. sm
MTs have posted here that they've had trouble with the time clock situation. Time you use to research words, stretch your hands, whatever, eats into your official time/lph. So to keep your lph decent, you may find yourself clocking out for every little thing, which makes your day extremely long. They do give you a window of time in which to complete your reports, but you'll probably find yourself using those 12 hours to do the 8, and who wants to work 12 hours a day every day? I have also had problems with running out of work on primary and secondary accounts, only to bounce around on a daily basis on several others.

Other concerns about Webmedx are due to a case of someone with no MT experience and too much power making poor decisions that are adversely affecting many employees, IMO. I would definitely recommend staying AWAY from the QA end of things at Webmedx if that opening arises unless there's a change in top management.

I don't know anything about Axolotl. Do you have any other options besides these two? Could you be an IC sompelace else? If you get benefits elsewhere, some of the IC opportunities at other companies are the best.
what I do is call a current employee of sm
the company I am going to work for. That way you hope to get honesty. Ask the recruiter to hook you up with someone so you can get candid answers over the phone with someone OTHER than the management. Worked out well for me. Good luck.
Would a current employee of Axolotl please...sm
give me some specific information by email? Thanks in advance!
As a CURRENT employee at Amphion SM
I want to say this...I've worked for other companies who were less than sympathetic towards their ppl.  Amphion has kept us informed all along as to what was going on in the company.  It was with TEARFUL regret that we were informed of the coming events.  We were told exactly what was happening.  This economic crunch has hit everyone, not just Amphion, but as a company they are doing their best to assure and insure that we are taken care of as a family, because that is what we are here.  A family.  And we help each other in times of strife and we pat each other on the back when things are going well.  So for anyone who has something bad to say about us, let me tell you, you have no idea what a really good company is like.  Should I be unlucky enough to get laid off, I will eagerly await the time when I can come back. 
If you are a current employee, please contact me. sm
I authored the manual, so I am very happy to hear that you found it helpful.  I am always available for questions you might have or any support you might need both during and after training. 
Current SoftScript employee
I am a current IC of SoftScript and really have no complaints about the company. They do have a few flaws, as do every other transcription company out there. I am not sure what bad press you are referring to, but they are deemed a very reputable company. And, perhaps it was your skills that made them decide not to follow up on your interview, as in your post you typed unintelligble (sp). No skilled Transcriptionist would put (sp) beside any word, they would look it up and do it correctly. So, maybe you are too quick to judge when in fact maybe your skills are in question. In comparison to the number of transcription companies out there, 8 cpl is definitely not the lowest I have seen and is actually quite reasonable. Perhaps they did not respond to your email regarding the lowest to highest line rate per position as it is none of your business and is actually confidential information unless they are offering you a position, where they would inform you of your line rate and the not rates of other employees (who may have been with the company for years, have more experience, are doing more difficulty accounts, etc.). Also, as a medical transcriptionist it is our job to understand all ESL dictators and be able to differentiate between background noise and actual dictation. It is hard work, but it is you who in fact chose this career and by doing so you accept any and all hardships when it comes to bad dictators. Anyhow, I only replied to this post in this manner as I am a very satisfied IC for SoftScript and they cannot please everyone, so perhaps they are better for not having followed up with your interview/emails as evidenced by your posting.
Happy current Medware employee - sm
I have been with Medware for a while and I find that the communication  is great, I have great team leads, and have no complaints.   I am very happy at Medware! 
Would like to hear from current MedGarde employee
I recently tested, interviewed, submitted references and transcript, etc., and have been offered a provisional position with Medgarde.  Meaning I am on their waiting list and will be offered a position when one is available.  I know how their line rate works, no spaces, etc.  That does not bother me if you are allowed to get very familiar with the account, and if the platform is fast, etc.  I have made more at .08/line on a fast platform with familiar dictators than I have at .10/line on a slow platform with a whole slew of different dictators.  I have searched the archives but would like to hear from someone who is currently working for them.  Do you get assigned to pretty much one account like they say?  How many lines per hour can you average?  Can you make a good paycheck?  Also, what is there minimum line count per pay period?  The recruiter gave me the line rate breakdown, but I forgot to ask her if there was a minimum amount of lines per pay period.  Also, all I have is a generic recruiter email, no specific email for the recruiter I spoke with and no phone number.  Since they ask you to sign a 1-year contrast, any pertinent, specific info at all before I make my final decision would be greatly appreciated.  Please feel free to email me if you would like to keep the information private.  Thanks so much.
Agree 100%. Current employee and very happy.
c
on Lay Offs post below, Happy At Amphion says is Current employee;
nm
Current Transcend Employees
Would you refer a friend to Transcend at this point in time as one of the best to work for as far as nationals go?  Why or why not?
Current information on Transcend

Any info on ICs for Transcend or what is the latest for employees?


Transcend current info - sm

Any current info on Transcend.  I am considering applying since they had an ad in the last few weeks.  Their website says they use BeyondTXT.  Is it productive.


P.s. I know they offshore 7%, says so on one of the links on their website, this is not an issue for me as most of the nationals do and as long as I have work I don't care - don't yell at me in a post about offshoring, I don't like it either but have learned to live with it and complain via the appropriate avenues and not bash people who work for companies that do it, so don't get on me for looking there for that reason only please. (I want the facts about actually working there from people who know!)


Current Transcend employees - how about (sm)

their platform?  Is it anything like DocQScribe or is it like Dictaphone ExText? 


Also, I understand there are schedules but is there any flexibility? Do they work with you if you need to change times for unexpected events, etc.? 


Is the work pretty constant?  I know it fluctuates greatly this time of year, but am speaking generally. 


Any other info appreciated.  E-mail if you wish. 



TIA


Transcend current info

What would you like to know.  I would give them about an 8 out 10 for being a good company to work for.  They need to police their ROMs more as they have a few really horrible ones.  They are generally fair and pay okay.  Their iinsurance kind of sucks.  They are going with voice recognition A LOT. 


I worked for them for over 3 years - have been away for 2 months.  So, my info is current.  Feel free to e-mail me anytime.  I have nothing bad to say about them except they are a big company and what I call the 'suits' and I have gone to a smaller company run by MTs so I like it much, much better and I hated voice recognition. 


If you like voice recognition and like a big company, they are the way to go in a heartbeat.  Not a good fit anymore with me though but I still have warm fuzzy feelings for the ol' suits, lol


Agreed. They remind one of MQ. Where is the current employee handbook on the Comm Page?
Thanks.
The current Emdat platform is great

and nothing like the previous poster wrote about.  It is up to each client how much or how little information is plugged into the demographics and how much must be manually entered.  The ONLY things I have to enter for three clients are: Patient name (if not only entered, say for a future admission), MR# if not provided, doctor name, chose the right template for the work type, and any CCs to send.  None of those functions require the convulted hoops mentioned elsewhere.


I am making more money with Emdat than I do using Bayscribe, and I use the same ShortHand dictionaries with both.  I would recommend Emdat to anyone interested.


Need current info on Transcend/MDI-FL radiology?
TIA
Still not great PTO for first year. I get 12 days at current company. NM
NM
Current Transcend employees...what type of lines...sm
What type of line counts are you getting as far as VR on the Beyond Text platform?  I am rather new and not getting a very good line count and was wondering if there is light at the end of the tunnel.  I have gone through all the resources on the main website to help enhance line count, but not seeing much of a difference.  Thanks. 
copied from email sent to current Transcend employees.
It does, however, provide additional opportunities as
we become a larger and more meaningful company. MDI was attracted to Transcend
because Transcend is widely recognized as the best company in the industry. MDI
is also very excited about Transcend’s technology, speech recognition successes,
and broad capacity to deliver services on a large scale.

This is a company big on VR. Hope you like it.
Would appreciate current info on Proscript, Aubri, Transcend, or ETransplus
Would appreciate any information from MTs currently employed at any of these companies.  Many, many thanks. 
If you are a Transcend employee

and tell us what you thnk.


RE: If you are a Transcend employee
I have read the newsletter and I understand what it says, and it did not say oursourcing was imminent.
RE: If you are a Transcend employee
An addendum: Outsourcing is not currently ongoing per the newsletter. That is the point I am making.
A Transcend ? re: IC vs. employee

Anyone here who's done both who can tell me what-is-what would be wonderful.  I have an interview coming up and was hoping someone who's been on both sides of the tracks can elaborate on the differences, the plusses and minuses with particular reference to this company.  I relish flexibility and not been hounded with Big Brother watching my every move so That aspect of IC is calling out to me, however there are so many benefits to employee status that I could use too.  I'll take whatever they give me just to get away from MQ but I was just wanting some info to think about over the weekend. 


Thanks so much !  


Former Transcend Employee
I worked for Transcend for a little over a year and had a very positive experience. I only left because I wanted to go into QA, and they didn't have any openings for an Editor when I worked there. I was on the eScription end of things and really liked the eScription platform, met a lot of terrific people who I still keep in touch with. They were very flexible with schedules and from what I gather by reading this board, pay more than average to edit VR reports (the VR drafts are very good, at least on eScription)and it is possible to get a great line count once you get used to the platform (it doesn't take very long, very user friendly). Good luck in your job search!
Currrent Transcend Employee
Transcend acquires California company's transcription biz - from bizjournals.com

Does the above information sound like a scam? (your words, not mine). According to my dictionary: Scam means:verb
1 victimize, swindle, rook, goldbrick, nobble, diddle, bunco, defraud, scam, mulct, gyp, con

My experience tells me you do not know the definition of the word/words you are so obviously using incorrectly concerning Transcend.
Loyal Transcend employee
Everything Liz is saying is true.  I have worked for just about every transcription company out there and Transcend is the best by far.  Please don't be worried about outsourcing of work to India...that hasn't impacted my ability to get enough work at all.  A very small % is sent overseas, and this happens in almost all of the national transcription services.  They mostly provide us with 3rd shift coverage when there aren't enough American MLS to meet turn-around times.  The only thing that will keep you from getting enough work is not being willing to work on all work types and all accounts, or not wanting to adjust your shift/days to accommodat workflow.  Please try to keep an open mind and positive attitude about Transcend.  I wouldn't still be here after 8 years if this wasn't the best transcription company out there.
I can cut it, I do over 1800 lines in 7 hrs. I think I am the great employee. nm
.
Great company and they pay employee insurance. nm
x
Oh great - Another psychic employee!! HAHAHA
How about just saying yes, it is 70% of your line rate instead of making up rumors.
10.75 and 11 cpl is Great. I have 25+ years and only making 9cpl as employee and 10 cpl as IC- Do

Do you mind e-mailing me you employer if they are hiring?


you "think they're great." Would you dismiss an employee with that 1st sent?
,
Transcend is not that great and once you are on an
account you will die there. You apparently cannot move to another especially if it is one of their typical bad ESL accounts. I do not find the ROM to be great; wish she would just answer one of my e-mails. The help desk is misnamed; should be no-help desk.
Transcend is a great company.

I love transcend. They have a great rep with MLS...
Any company with over 600 MLS will have some happy, some not so happy - but to say "shady" I take offense to. I really love the company and many people agree with me
Transcend uses VR and is a great employer!
Yes, I'm prejudiced because I work here!  Check our our website for more information at http://www.transcendservices.com/corporate/careers/.  We've been using voice recognition for more than 2 years now and our platform is very user friendly and produces excellent drafts.  The training department and management is really committed to everyone's success in the editor.  I asked for some help driving up my lines per hour in the Editor and a trainer is emailing me my LPH per week, along with tips on which shortcuts I'm not utilizing to help me reach my goal.  I'm currently at 280 LPH editing, compared to about 180 LPH transcribing. 
Transcend is a great compay.
They really do care about their employees. I would try and contact your ROM or TL (or e-mail me). I will help you.
Current Amphion employee...I'm very happy. The part of Amphion I work with has no faxes, lists,s
minor demographic work..superb QA and feedback.  Fellow MTs on same account are more than willing to help and now they also have mentor program.  My pay is what they said.  They do have different pay for different levels. 
Think twice about Transcend. Overhire and not so great lines count
As far as the hospital job goes, that would be a better,stable choice. I know in our area the clerks obviously make less than the MTs, but it is way above minimum wage, not to mention you get shift/weekend/holiday differential. Find a company is this business that does that. NONE, at least that I have found. Best wishes on your job search.
The fact is, if you think the sound quality and platform at Transcend are great, you have not had
many other experiences with "sophisticated" equipment or companies.  Heavens, their idea of big cutting-edge technology is being able to have a drop down list to pick from dictators, though that was an incomplete mess.  Defend it all you want, but they are not cutting edge at all.  Definitely a step back in time for lots of us, and who wants to move backwards, slower platforms, working off paper lists, manually filling in demos, and horrible sound quality, for LESS money? No thanks!