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Serving Over 20,000 US Medical Transcriptionists

I had the same thing happen

Posted By: Kelly on 2008-07-30
In Reply to: What posts are you referring to? - Javabean

A while back I posted about a good company who had been hiring and my post disappeared as well.

There was nothing bad, no personal names, etc. A good company who does not outsource to other countries.

Hmmm. Is something rotten in Denmark?


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I had the same thing happen to me, only in Italian.
Had an Italian doc, a really wonderful doc, but very, very thick accent. Well, guess what. I understand (not speak) a good deal of Italian. When I was growing up, my family lived with my grandmother, who was straight off the boat, as we used to say. And my small town was full of Italians. People were constantly speaking Italian around me when I was growing up, so I picked up quite a bit.
So one day I get this Italian doc dictating, and he kept switching back and forth between English and Italian, and I actually had no problem transcribing him. I occasionally looked up a word or two in Italian, but not often. Well, the company I worked for quickly found that I was able to transcribe him accurately, so he was assigned to me. No problem. It was nice work. He was a great dictator otherwise. Well, eventually he found out that someone on the other end of the line was able to understand Italian, and so he switched over to dictating completely in Italian. Now that didn't really work at all! I speak immigrant Italian. The neighborhood was mostly Sicilian, but my family was from Abruzzia. There's a real big difference, and lots of what I know is a jumble of dialects and accents. And we certainly never sat around the kitchen table discussing medical terminology when I was a kid! The Latin roots helped, but I spent way too much time on his reports. So, the company sent him a note, and eventually even gave him my phone number. We talked for a bit, so he found out how much his Italian Transcriptionist knew, and we set a nice balance.
He eventually moved on to another hospital. I really missed him. He always signed on and greeted me with my Italian name, which is much prettier than my American name. And he always said Grazie. Molto grazie at the end of every report!


I had the same thing happen and I asked for a copy
of the test and was told they couldn't mail it to me.  Which makes no sense at all since the document was in Word and all they had to do was Email me the corrected version. 
Do you happen to know which companies HUP outsources to other than MQ. I suppose the best thing
would be to call HR but will they give out this information. Not sure who to call at these hospitals.
Same thing happen with me and I finally gave up and moved on--different stokes for different folks!

Had the same happen here, heard the same thing, good references and good ....sm
job record will get you better $$$ if you are willing to promote yourself, search like crazy, talk to everyone, etc., but I have never been paid a cent more for CMT, what a waste, and all the years I paid my dues to AAMT, what a joke, they did NOTHING to better our field, just took the money for better conventions, as far as I can see.
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I don't think that could happen at....
Heartland, only because they already have 2 Indian facilities plus a domestic team? Do you think?
It can happen anywhere...
We were told so many lies by the woman who owned our company, who stayed to run it after she sold it.  And the lies told by the company who bought the company were just outrageous.  I never would have believed this could have happened, or that the former owner would have become so dishonest and manipulative.  It was to the point where no one in the company trusted people we'd known and worked with for years.  It was really awful and it can happen in any company.  I hope it doesn't happen to you at Heartland but look at what's gone on there in the past few years.  How much turnover has there been in upper management?  If the president, who founded the company, was fired, why do you think anyone at the parent company cares about you?  They care about one thing and that is $$$$$$$$$.
When did this happen??
I have been with them for quite a while and have not heard anything yet.  Would not surprise me though....I'll have to think about whether to cooperate with this or not.  I already know I'm nuts....ha :)
That did happen....

.....at the end of 2004 into 2005 that did happen with my company.  It was not an issue of the company not being able to pay, they were trying to get set up with direct deposit at the time.  I was a fairly new employee and my first check arrived without problem.  My second and third ones did not arrive but when I brought it to their attention, they immediately wired the money to me.  Once all the paperwork and computer set up was taken care of for direct deposit, we've had no trouble since.  I was rather upset and concerned at the time too, but the people were so down to earth and kind I just knew they would make it right and they did.


If you'd like to email to see if we are talking about the same company, please feel free.


Will NEVER happen
xx
Does this happen often??? because
I was going to use their online application to apply for a job today!
Unfortunately, what seems to happen
on these boards is that certain people feel that it is their way or no way. We are all entitled to post our opinion about a company. I personally would prefer to hear all of the comments, good and bad. I won't base my decisions on what others say but will certainly pay attention to what is said. There is no point in any one getting offensive. If you don't like what is said about your company, then don't read it, but just because you don't like it does not mean that it is a false statement. We each have the right to express our opinion on this board; that's what we do and there is nothing preventing you from not reading it. There is no point in beating the issue to death.
Did this happen to all QA
@@
Did this happen to all QA or just a few
@@
Would you happen to know if (SM)

you must use their computer euipment?  TIA. 


Does this happen often?
I just started with TT and so far I haven't run out yet, but I'm only part time. I was thinking about going full time, but not if there isn't any work to do.
,,,it can happen. nm
s
When did this happen? sm
When I was there they only had one plan that was hugely expensive and no one bothered to ask if you wanted to sign up, although perhaps they assumed (rightly so in my case as a newbie) that one would not be able to make the minimum lines in 30 days.
How did that happen?
xx
had this happen too
first time gave the benefit of the doubt, they replied to my second email regarding the test saying someone else did better - then sent another test needed back right away - and lo and behold someone else did better but did I want to test again on yet another account. I called them on it - and even questioned here about this particular company but no one said a word except of course some people who worked there for years although I never heard of them before. Wonder if it is the same company??????
did you happen to
a job with DSG, Presynct (CMT Corp), OSi, or Transcend? I wish someone would be willing to give me helpful info about these companies.
not going to happen
Acusis US does NOT outsource to India.  The account they are taking from us will not allow them to outsource to any country but the the good ol' USA.
Would you happen to know
Is there a way to put a backspace before a ShortHand entry? For example a backspace before -year-old female? Thanks for any help--very appreciated.
Had the same happen..
Have vonage phone line (not cable) and same thing happens.
Like that is really going to happen. nm

Here is what I think will happen
Qualified US MTs will leave the profession due to low pay which is the result of EMR and VR. The clients who want quality will be left with overseas transcription companies. They will find that unacceptable and will come back looking for those qualifed MTs who left the profession and offer more money. It will take a while but this is what I see happening. Just my $.02 worth.
Did something happen
to make you think you are being let go? I had a friend that was just let go last week. She got an email from the Manager asking why her phone call wasn't returned. She never received a call, nothing on the caller ID or voice mail. When she emailed the manager back, you got an email saying she was being let go because she didn't return her phone call, what the heck?? I wouldn't have believed it if I hadn't seen the emails myself. I saw below where someone else was laid off from the same company recently, so maybe she is just using different tactics - crazy!!
how did that happen?
I thought it was hard to get fired from TT. What'd you DO?! (Hoping to avoid the same fate.) Thank you.
well it did happen and you could have sm
knocked me over with a feather because I didn't expect it either. Personally I didn't say a word until fair warning put her post on here. That clicked that it wasn't just me. Then a couple more people had the same problem.

I guess the real clincher is the person who called the Labor Board and then LM wound up sending their check. Who knows why these companies do this. Just because it hasn't happened to you, doesn't mean it didn't happen. I am living proof that it did!
YES this will happen sm
I use WP12 I think it is, to open up my Word documents while MedRite is open. This version allows you to save your files as a Word2000 file, very quick conversion too. I have done this for about 3 years in MedRite. I build normals in WP12, save was a Word2000 document and then I can insert them into MedRite as needed, always works.
Exactly. Plus what will also happen is the (sm)
experienced MTs will be flying through the reports just to be able to make SOME kind of money for the day, not giving any attention to quality. I have to admit I have done it before, just so I can get in my lines. And there again, medical records are in jeopardy. It just seems like a vicious cycle they (the MTSOs) are creating.

What do you think would happen if.....


eventually NO American MTs or QA people worked for any MTSO, and American MTs were ALL independent contractors?   Hospitals and clinics would have only 2 choices:  


1)  A cheap MTSO, which meant 100% Indian transcription and Indian QA, or


2)  Using ICs for their all or certain portions of their work.  Possibly several, sending cardiology to cardiology IC specialists, radiology to radiology IC specialists, etc.  It would cost them more up front, but the work would be far higher quality. 


Black or white.  ONLY choice.  Obviously some would go with the McMTSOs, but don't you think the more highly respected clients (large clinics like Mayo, Scripps; teaching hospitals like UCLA, etc.), would want the quality and accountability of an IC?


 


I wonder what will happen...
with the new VR system? It is supposed to have continuous adaptation and learn after every report instead of only when it is done manually every once in a while. Management touts this as a great tool to improve quality, but it seems as though we will also have to be cleaning up everyone else's garbage a lot more often (reports done by MTs with poor quality).  
What will happen? Well,
I expect we'll be treated to another lecture on not using the mouse (frustrating, because I never use the mouse unless forced to, unless there are literally no Keystrokes available for the task I need to perform), as if that were the magic bullet to solve all problems.

Forgive me! Feeling a little cynical this morning. It'll pass. :D

One thing I'm certain of: There is no way to do 500 lines/hour of VR when the VR software is underperforming like this and has omitted significant portions of the report. At that point, an Editor not only is not editing (there being no material to edit), but is having to slow down his/her listening in order to catch what went missing.

Production speed isn't everything. It'd be nice to see more support from mgmt for emphasizing quality, imo. But that's a whole 'nother can of worms, isn't it?
Debate is one thing, and posting is one thing,
but this is getting absurd. I think it must be the same person, otherwise multiples who cannot stay on topic?? Why can't you STICK with the subject? The subject of my post was NOT what your cent per line rate was or is - I could care less- and not how much money you made last year, this year, or in your life, but how silly the comment was that your cents per line rate means NOTHING, that its up to you - some fluff like that. That is just so silly. Again, working for the same company, same account, is one going to make more money being paid more per line? OF course! This is so frustrating and really makes me so tired of reading this garbage let alone posting. Its like a nightmare. And also makes me completely believe that the original company must pay peanuts.
good thing it is a temporary thing sm
because people with your attitude don't stay in anything very long anyway. Nobody has to listen to that crap to keep their job.

You don't know me either. you can say old fart all you want (when did 53 get to be old fart....too funny) but at least I am a valuable employee who can get a decent job!
believe me it'll happen
and ppl who never thought they would be home are now home working
While I do not debate that this does happen. sm
I also believe that some recruiters and employers may not be entirely truthful about their company and the work situations when interviewing potential employees.
Do you happen to know a cpl range that they pay? nm
x
Oh my goodness! Did this really happen?? nm
x
VR is a lawsuit going somewhere to happen! And.... (sm)
you better believe I request a copy of every report generated whenever I visit a doctor. Heaven help them if I find a mistake-ridden report transcribed by VR. I hope the people falling for the VR joke have DEEEEP pockets!
Do you happen to have their web address? TIA n/m

x


This is a joke - this does not happen.sm
There is obviously a disgruntled ex-employee posting things here.  The training period is not 2 weeks, it is 90 days FT, 180 days PT.  They do not let you go because you can't meet line count.  There are at least 20 MTs who did not make line counts last week and they are not being let go, they sent this out in an email to let everyone know they have to keep up their production of 1200 lines per 8 hours.  I can't believe the lies being told here.  They also do not hire new grads, must have 3 years acute care and believe me you do need it.  QA is also excellent and gives feedback and supports MTs to help get up to line count.  GET REAL!!!
Do you happen to have a web site for them? nm
nm
Must be MDI - I have never had this happen with Transcend
Are you IC or employee?

Asking because it would make sense for them to ask you to stay off if you were an IC but an employee??
would you happen to need someone to take the extra
I'd like to get some prn work, or even a bit extra each day, especially on the weekends. If your account would allow it, and depending on the manner in which the files would need to be played, etc, I'd be happy to help. Let me know if you'd like my email addy.
-sede-
Do you happen to know their pay range? nm
x
Happen to me when I quit somewhere. nm
x
Wow, when did that happen and why did they not hire out
for editing? They spent a lot of money in getting their system ready for outsourcing, so I am sort of surprised they switched again. They sure did not have that account for long
Do you happen to know how long
they take to get reply after you take their online test?