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Serving Over 20,000 US Medical Transcriptionists

I have 15 years editing exp. they never called me back.

Posted By: Linda on 2007-04-08
In Reply to: hourly QA openings - sm

I'd not even try there again. everyone i know who is there is miserable.


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They have called me twice and I have not yet called them back
Per your recommendation, I just might. Thank you.
Sorry, no one ever called back
nm
Wouldn't know they never called me back
after hiring me.
I applied and they called back...
when I wasn't home and left a msg. When I called back, the person answering the phone didn't even want to take my name and number, but did so when I suggested it might be a good idea. Never heard another word... which probably says something, right???
Even further back, before we were called "transcriptionists"
The word 'transcriptionist', which came to around the same time as the evil organization, AAMT (now AHDI), is something I will not use because I want no association whatsoever with that horrible scam-group. Back in 'the day', when we were 'transcribers', we made a helluva lot more money than we do now.

'Transcribers' were considered live, human employees.

'Transcriptionists' are nothing more than expendable extensions of their transcription machinery.
I agree - Way back When, I thought 6 cpl editing was bad.!! nm
x
I was offered 0.9 cpl, but recruiter never called back

The recruiter told me she would call me back later on the same day and never did.  I called her bluff.  How sad!!


That's exactly right! If you were so interested you should have called back and gave them a chan
nm
I've called them and waiting for them to call me back. nm
 
Honestly, I gave notice during the training and was called back to MQ.
I wouldn't worry about it.
That's not always true. I have been editing a Powerscribe account for 2 years. The work sm
has actually steadily increased due to fewer and fewer radiologists self-editing their own work.

I know of at least 4 other Powerscribe accounts at Keystrokes that are also increasing in volume for the same reason.

I am sorry that the account you were on with Webmedx went to total self-edit. I know that Keystrokes had a few that did that too, just not all of them.
They were doing that years back when I sm
worked for them.  Same as you, though.  The CPU was new, monitor brand new.  The speakers were new.  Then they sent this grody keyboard and a pedal that wouldn't even go down because there was some kind of hair (??), maybe cat hair, under the pedal.  I am really allergic to cats, so I had to call them and tell them to send me something without hair.
I have said it for years! Back in the early
90s when my employer tried to do a business meeting with us then and did not say a word about the variable fonts, I asked the question because I do that. I think to ask when I know the outcome is the bottom line. I knew true type fonts were variable and could produce double the amount of characters on a line depending on the font. So, I asked the question in front of all their employees...so what do you do when you are transcribing more per line Mr X...is that such a deal for we MTs? I did the math on how much more we would be transcribing per line and as opposed to the 60 characters we are getting paid to do now with our standard pitch font, the change of fonts can reap as much as 123 characters per line. That's basically how I phrased the question. He evaded the question and then on the elevator leaving the room (that was a full elevator), said to me X...you WOULD have been the one to ask that question! He lost most his employees within two months. They think you don't know to ask, but I think still the older MTs are wise to this so they do ask, but someone new into the field might not know about the gross line situation.


back some 15-16 years ago when I first started
MT, wasnt the AAMT at the heart of changing the name of 'typist' to 'medical language specialist' and werent they involved in raising the pay scale etc, because cant we do that now what they did back then? How did they do it? I remember the old typewriters and being taught by a CMT, and they told me it was not more a few years beforehand that they were just a typing pool but when I started they already had their own office, their own 'respect' in the hospital. However that happened, we need to do that again because I feel we have regressed, even past that point of a 'typist' -

My last couple of years working in the hospital setting (which then I could not wait to work at home!?) are filled with memories where especially at holidays the doctors would send flowers, gifts, candy, toasters, I mean they treated us pretty good.

Now we are treated less than human beings, this has to change. I realize the doctors do not control the money anymore, and that is a big part of it because in my opinion I think they spread the money around a little bit more than the insurance companies/government who now control it. We will never see any of it...

I would not mind getting involved, either, if you have any ideas.

Know what you mean about the coffee - speaking of which, gotta run and get mine too!
I worked for them a few years back
Never had any problem. I was on a surgery center acct, loved my supervisor. I ended up quitting to go back to an in-house job.
worked with them quite a few years back...sm
owner and her husband were great people and fair. Plenty of work all the time. I just could not get used to NOR did i like that EMDAT platform. it was taking forever for my lines to add up. I detest Emdat.
I applied a few years back
..... what an experience.  I have been a psych Transcriptionist for 20 years.  I tested, with basically no instructions.  I formated the report as I would my other psych reports.  No errors as far as terminology, English, punctuation, etc.  However, she said I did not follow directions (what directions?????) as far as my formating went.  She said if I could not follow directions she would not hire me.  She is a trip.  I wouldn't work for her for all the money in the world.
I worked there a few years back.
There are good and bad. My experience is from a few years back, so I can't say how they are now. First, they have EXCELLENT trainers and support staff. Very professional and the owner is very kind. I really liked her. The bad was that I think when I left I had about 4-5 accounts and still sometimes ran out of work. They would just keep throwing another one at me. I would learn it, and it would be low. This may not be a problem still. I don't know. You have to set a schedule and work that exact schedule if there is work but flex if there is no work. You have to have a time clock, which I did not like at all. I think they only give about 4 days off the first year and you CANNOT take unpaid time off, so I did not like that either. They may have ironed out some of those things. They are very nice people though. Hope this helps.
I took this to LD's a couple years back and
x
A few years back I worked for

an MTSO that asked for suggestions from all its MTs on how to make our working experience better.  So I made a few recommondation, one of which was for some kind of forum where its workers could get together, get word help, share tips on the platform, accounts and difficult dictators, and kvetchz some.  The response that this has been considered but voted down by management because such forums tend to become negative. 


My idea had been that if it were a company-sponsored board the comments would be more constructive than anonymous bitching and ranting on a board such as this;  then management would have a handle on what was bugging people, and could respond and maybe remedy some things.  Apparently their fear was that people would be frank about problems they were having, others would agree,  and the suits would then have no way to claim they were unaware of problems.


So we had to turn to a forum like this and management definitely monitors what is going on, yet can deny that knowledge and not feel obliged to respond or fix anything.


EVESDROPPERS SELDOM HEAR GOOD OF THEMSELVES. 


I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
Be careful, this is how it started with MQ a few years back
when they cut VR pay. I saw a tremendous cut in pay and I did leave after really trying to make it work for me. I think the only ones who are able to earn the same or near are those on a different VR system than MQ and have extremely easy accounts with easy formats and extremely clear dictators. I actually think you need to be a more experience MT to do VR reports well and I'm sure lots of inaccurate info gets through because of just reading and not really transcribing. I did it for many years and it sure didn't progress for me, only less money to do it.
And to think a few years back, I considered moving
Interesting that they're being fed the same line: 'Not enough medical secretaries in the UK' to do the work. (They must have attended that 'MTSO-For-Dummies' workshop in India, as well.)

This Indian transcription error totally cracked me up and made my day: Below knee amputation became baloney amputation.

I sure as he11 hope I never have to have a baloney amputation......

Abosolutely satisified. Been IC for 18 years - hopefully will never go back to employee. nm
x
I live in NY and sent resumes twice over the years. Never heard back. nm
s
I'm back in college part-time after 24+ years
I figured this is the only to get my foot to the right job. My daughter will be 11 soon and by the time I finish my school that I did not finish after 24+ years, I could definitely be making 2 or 3 times more money than 7 cents per line. I can work at my local Starbucks part-time making $10.00 an hour with excellent benefits!!!
I tested a couple of years back; never heard anything...
I emailed them for update; still never heard anything.
I was feeling bad that they didn't get back to me with my 35+ years of experience, sm

but if that is the pittance they offer for pay, I'm glad they saved me the trouble of turning them down.  Pretty soon, scrubbing toilets will pay more. 


Why should I go back to making 9 cpl when I make 11 cpl now?? I made 8 cpl over 12 years ago.
nm
I worked at TC about 3-1/2 years back. I found everyone to be helpful and friendly. sm
The pay was pretty good and the account was easy. I just had some sound issues and got a better offer elsewhere. Does PY still work at TC? She is a great lady and I thoroughly enjoyed working with her! I'd say to anyone looking to give TC a chance! They are one of the better companied out there; small by mighty!
I worked for them years ago, back in 1994. No one was working from home then... SM
Well, if you were working from home, you were coming in and picking of tapes.  It was a pretty good place to work.  I was just starting out as an MT so it was really good experience for me.  They paid me hourly, but I was in house back then.  
I've sent resumes twice over the years and never heard back. Have experience, too. nm
s
That referred to the MT's applying where I was a recruiter a few years back not to my current te
xx
About 1-1/2 years ago I tested, aced it, heard back, only to be told with....sm
28 years of experience, formal college education, experience in all areas, all work types, etc., that I would be started at 6cpl, then if I got off probation at around 3 months, I could make 6.5 cpl, and then another six months later perhaps 7cpl. Set hours, you can guess, I passed this one over very QUICKLY, and also informed them nicely that if they wanted truly good, top-notch, first-rate MTs (as their ads say), then they really have to come up with a few more CPL, that what they were offering for someone with a perfect score and all the experience was actually an insult. They nicely said okay, let us know if you change your mind. Yea, right............
I left Amphion a couple of years ago and never looked back.
It was one of the best moves I ever made.
It was a great company before othey sold out to Medquist years back.
Now it's crap.
Apparently, you got a call back.. Not me.. over 9 years of ortho experience and nada
Oh well, best wishes to you. Let me know how it goes once your through the process. I had asked before about information on them but no one seems to have any.
I worked for Keystrokes a few years back. There were some problems but was told they were working on
I had heard that before, too many times to count, so I left.

I came back 2 years ago and it was like night and day.

All of the old problems are gone. They blamed them on growing pains and never denied them. Instead they fixed them. They have my vote!
Isn't Wal-Mart the company that lied/replaced labels several years back with Made in USA? nm
,,
I think your getting it all wrong.. She is probably doing VR editing..not the same as QA editing..
Does make a difference as you are not correcting someone's else work.. just VR to make sure the sentences make sense, right punctuation etc..If you have good English skills, it is not that difficult but this 1.5 cpl is a joke.
I called and called and e-mailed my STM. When that got no

results I went over her head.  Got another account, but with 3 accounts still not enough work to get in more than 20 hours/week.  I worked a shift that was part 2nd/part 3rd.  Some days OT was offered, but then there wouldn't be work the next day. 


I worked in QA for Transcending back in 2000-2001. They were paying hourly back then. SM

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.


Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 


There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 


I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 


Good luck to you!


Phoenix Medcom- Another apply a few months back, ask to take a test and never heard back??
I applied a month or two ago, received an email from someone asking if I would take a test and said she was getting ready to go on vacation for a week, so I hurried and immediately and told her I'd love to take the test. I never heard back. I waiting thinking she went on vacation and would contact me when she got back to do the test but nothing...very strange..Just wondered if this happened to anyone else.
Has everyone heard back from Keystrokes yet regarding the email we received a while back?
Just wandering why I haven't heard any response yet.
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.

Hopefully, you will hear back. Unfortunately, I immediately heard back from MD-IT
but somehow with over 16 years of experience, I blew the test.  I was soooo disappoionted and yet pretty stunned.  I am by no means perfect but I haven't flunked a test in years.  I expected it in my early years but not this far down the road. I was so confident and they will not tell you which part you did not pass and why so it really just blew my mind.  I must have been in shock for like two hours after I got the email. Oh well, someone will want me....hopefully.  I was thinking about OSi but I don't think I could take another rejection if I never heard back. 
No one called you a joke, just called the post a joke because
we all know better, but you're entitled to your opinion.  You're the one insulting saying those of us who don't like SS probably couldn't cut it and that is the reason for our complaints.   You would be hard pressed to find anyone who ever worked for SS to agree with you about how wonderful they are.   They aren't getting new accounts, yet they always have an ad running - umm, let me think why that is. 
I had the same thing happen, went back to MQ, went back to KS and could not be sm

happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.


I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.


Not all change is bad.  This is one company that has changed for the better. 


I was reading about the back up help. I would like also to have some back up work.
I am not getting anywhere near 12,000 lines this go around.  My goal is 12,000 lines each pay period.
I talked to them today. They want 3 years in a hospital or 5 years combination sm
hospital and at home or clinic and at home. For radiology, they want 3 years full time radiology. I thought they were very nice and I have a few friends that work for them and are happy. The pay seems average to high for what I am seeing now. I think they are 0.08 per line or 1.08 for radiology. Beats what I will have with the new MQ program.