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I hope my company flies under the radar. This is horrible what happens to one company sm

Posted By: MTSO on 2007-09-20
In Reply to:

after another on this board.  The owners must have very thick skin.  First TT, then Amphion, now Keystrokes.  No one is safe.  I hope everyone takes all they read with a grain of salt.  I have met a few of the owners of the some of the bigger services, and they are all very nice, including those that own Webmedx, Keystrokes, Execuscribe, Medware, MDI and Transcend.  I hate to think how they feel when they read things on here, even though they all say they don't read the posts here and advise against it.  I don't know how they don't read them; I look just to make sure that no one mentions mine.

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Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
This company is horrible and you'd be better

off not taking a position with them.   There are issues with their line counts with MTs being cheated - this is in addition to horrible management, horrible dictators, horrible QA people ......

Horrible company!
Do not work for this company. They want their work 12 TAT or sooner. They will drive you crazy!!!
Horrible company!!
Do not work for this company. The pay is horrible!!! They pay $4.25 per 1,000 words. That's like 5 cents per line!!!
They are such a horrible company they can't keep
good, qualified people, so they have to give newbies a chance so they can get the work done. 
Yup...horrible company
Someone else just asked about them a week or two ago. I worked there almost 2 years ago for about a month as an IC. They are an Indian company. They just have a store front location in Massachusetts, but they only do payroll and HR there. The account leads, QA, and trainers are all in India, and these are the people that you will always be dealing with. I also found that the pay was on the low side. The training was horrible because of the huge language barrier, and I didn't learn a thing. I was always running out of work and the QA, account leads, and technical support, in my experience, were pretty rude. I was even yelled at one time because I called for tech support and couldn't understand them! They also deduct pay for errors. I got out a few weeks after I started. I just couldn't take it anymore. I wouldn't send my worst enemy to work for them.
TTS is a horrible company.
SS is a horrible company, but as far as the
lack of work I've heard several people complain about it lately and are trying to pick up some part-time work. 
They are a horrible company and they did you
a favor if you decided to look elsewhere. 
WHAT?! What a horrible company.
Lots. Horrible company.
Sound quality horrible, dictators beyond horrible.  Late paychecks, constantly changing ways to get lines, horrible management. 
Had a horrible experience with this company and could not with a

clear conscious recommend them.  Check archives or scroll back to November for details. 

Sounds like a horrible company to me
They pay 5 cpl, charge you if you send reports to QA, and only pay once a month. Also, someone posted an article about the owner below that was in BusinessWeek. It states how much debt she is in cuz she's not aggressive about making sure her clients pay her. Also, she charges 12 cpl, but then only pays the MTs 5???!!! Why would anyone work for a company like that?
Horrible company. Bad dictators,

platform has got to be the worst thing out there.  They are run by a bunch of people who don't know what they are doing.  They all tell you to do something different when it comes to the account specs.  Impossible to make any money there. 

SoftScript is a horrible company, would not be on my
top 10 companies.  I haven't worked for Transcend.  I hated WMX too.  I had heard lots of good things about them, but I sure didn't see it.  There have been lots of bad posts about them lately. 
Horrible company, they are legit though.

There is a reason they are always hiring.   Lots in the archives.

Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA.   I would not recommend them to my worst enemy. 
Read through the archives, horrible company.
The dictators are some of the worst ESLs, sound quality is horrific, the reports are so bad I had to basically retype them, flaky QA, management problems, etc.  
A horrible company who does not value truth or the employees.
Sounds like the company I work for now. Horrible
it.  The company in general is also very, very strict on QA, so there's never a relaxed minute as the newbie on the block, and the cliques! Its cruel. I feel like I'm in school again, getting left out and laughed at and even set up for failure.  There is always someone calling out sick, etc., as you describe, and I am told I always have to be the one to cover due to seniority, or my lack of it.  Its so upsetting that I'm just about to throw in the towel myself.  I'm sorry I can't recommend anyone other than MQ QA, but I heard they are no longer hiring QA staff.  They used to pay really, really well and the conditions were fine.  Best of luck to you.
Great platform, horrible company
Judging from previous posts they are a horrible company.
THey offshore big time.  If you'll search the archives you'll find lots on them. 
All the old reviews say they're horrible. Listen to those MTs and choose another company. nm
one would also hope that the company --sm
or manager, or coordinator, or whatever she calls herself, would have the guts enough to confront the person, tell her what her problem was personally, and either try to fix it or tell her she was no longer needed. You don't just not give someone work and hope they will go away. That is not ethical, IC work or not!
I hope every company that does this to their
No, my company's not in Florida..but I hope you get
No, but I sure hope the company's initials are AT!!!
I hope you'll share the NAME OF THE COMPANY
I know I certainly wouldn't want to make the mistake of ever applying for a job there!
Glad you love your company. Hope you stay there - LOL
You deserve major kuddos! Hope that company (and their editors) appreciate you!
I know I would as an editor!!!
MTSO's dropping like flies
at a Raid convention.  They have painted themselves into a corner with their clients by promising probably 13 cpl for standard and maybe 7 or 8 cpl for VR and now they can't produce. I know of one MTSO who thought she really had a great deal going. She partnered up with a larger MTSO who was going to pay her 10 cpl for standard typing (which there was very little of) and 4.5 for editing VR (Editscript). She had 5 MTs to whom she was going to pay 8 and 3 cpl ready to give it a try. It wasn't 2 days before all 5 of her MTs figured out that there was not really any standard typing to speak of and who went screaming into the night, never to return. I've said it before, THEY AREN'T PAYING ENOUGH!  It needs to be same for VR as it is for standard typing. Then they might come back. Until then, they are pounding sand.
You dont have to have radar here
Agree with poster above who said that only you can change things for yourself.  Maybe shouldnt have used the terms babies.  Fine, okay, I'll admit that.  And I dont take anything on here personally.  All I am saying is that all anyone does anymore is complain.  It is tiresome and old. 
Do you have negative post radar?

There are a ton of positive posts on here so your theory makes no sense.  Your problem is that you don't want to hear ANY negative posts. For some reason you take them a little too personally.  What's your stake in it to be that annoyed and only want bliss and happiness?  Welcome to the real world. 

Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
I've been with the company almost 10 years. I know the truth. Hawaii was a company-paid vacation.
They do not offshore. The owner's original company was bought by MQ; started a new company, whic
That's about all I know. I would give them a try. They sounded good!
Great company. I've been recommending this company for a long time.
Must be a small company. I have never talked to the owner of the company I work for. sm
He wouldn't have time. Why would someone talk directly to the MTSO? Most do not know (or care) about the details just the big picture.
Maybe QA made the decision, not the company, and the company managers are not aware of it. sm
I started with a company that did the same thing. When I went to the manager outside of QA, she fixed it right away. Turns out that the QA manager had made a decision to do that and had not told anyone else.

It does make sense to do that though. Find out if it is a few days or longer and base your decision on that.

Can we ask which company or at least which state they're out of?

Unfortunately, I am going to be looking AGAIN due to offshore.
or maybe it's really a good company. Give me a break. If a company isn't talked about sm
on here, good or bad, it's probably too small to matter and does not offer benefits or anything at all.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
Ask insider if her company is in position to take on MTs from other company who are familiar
Loyalty has nothing to do with it until you find the company for you. Be loyal to THAT company.
Let me know if you pursue this company. I would like to work for a MN company as an employee?
Let me know! Thanks!
Chasing work from company to company - Have any of you ever watched (sm)

5 year olds learning to play soccer?  The ball is in play and no matter what the coahes say ALL the kids go running for the ball.  Maybe we are like that, masses of us going from company to company in search of work.  This company has a new account BOOM here we go.  Now it is out.  Let's go here. 

Yep, I think it is a big game someone is playing with us.  Not a particularly funny one either. 

Why would you want to work for a company with no QA? Anyways the only company that comes to mind is
I worked for in the past which is Medquist NJ Radiology.
Love this company - want to retire with this company...sm
Been with them for nearly 2 years now and absolutely love them. I make my living with them - I don't do this for fun money. I think the dictators are pretty decent - you will always have your good and bad ones. You just have to get used to them. I love the account I am on - been with the same one since I started. They are a VERY fair company to work for.
They are not a Fortune 500 company. They are a past INC 500 company. There is a
HUGE difference.

Just FYI ... the article was in the Rochester Business News. It notes that the person charged with everything was the owner's husband, not Linda herself. It was something that was done at the company that he worked for, not Execuscribe. If their biggest client is going to fill-in reports, I am sure they will bounce back and get something else. I doubt they do not know that it is happening. Any MTSO worth her/his salt keeps an ear to the ground AND has enough contact with their accounts to be up-to-date on changes about to happen, good and bad.

Perhaps you should not be so smug and instead focus your energies on figuring out WHY your customers were able to be taken from you. I hardly doubt that a good business person could be an ex-MTSO because of another service. There is too much work out there.

You can' ask a question directly TO a company. About them, yes. The company isn't going to ans
company going to service company or India?
That is a hard thing to be cut back after you are used to that position.  We have a couple of hospitals near here who have turned over all of their work to a Service Company, and one eliminated their department and turned over to India.  I am afraid that the service company may be taking over our work also.  Understand the others kept same pay, but lost most benefits.  Anyone else have this happen to them?
It matters more on the company than the method. Go with a company that does a lot of sm
radiology or it won't matter because you won't have a big check no matter what. Ask them how many radiology accounts they have, if they are overflow or complete department, how long they have had them and do you get a back-up account.

There are very few out there that have good radiology accounts. Stick with the ones that do. I am with Keystrokes for that reason after going with 4 others that kept running out of work.