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Serving Over 20,000 US Medical Transcriptionists

If this is your attitude, I would suggest sm

Posted By: webber2 on 2009-06-03
In Reply to: because I have been doing this for 32 sm - MT forever it seems

that you not move forward with Webmedx.  Nothing against your point of view, you are within your rights to have your opinion about VR, but it is not the right attitude to have or to display with this company.


The CEO is full bore, gung ho for VR.  You need to know that.  Most every account that I know of is VR for the most part.  If you are resisting it, you will not fit in with this company. 




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What would you suggest?
I'm not being sarcastic or trying to start a riot. Just an honest question. What would your suggestions be to improve a company/industry? I'm talking good, honest, detailed suggestions. Alot of complaining going on... I can understand that. But let's actually DO something about it. Let's have some constructive posts now. Who knows, maybe some of the 'higher ups' are readining and would like some good feasible suggestions. I'll start.

I think shift differentials are a great idea. Maybe an extra cent per line for 6 pm to midnight and maybe 1.5 center per line for midnight to 6 a.m.

Your turn.
Here is what I would suggest.....sm
A flexible schedule for at-home MTs. You give the company a monthly schedule in advance with your commitment. I want to work within a 24- hour time period to get my commitment done.

I want to be left alone to do my job and not have annoying e-mails all day.

I would like to have tons of work, so I am able to make a decent paycheck.

I would like to see tech support 24/7.

Communication regarding account updates, how much work is on them daily.

An account liason to contact for any questions or problems and have a person on the other end and not a voice message system.

A transcription platform that is MT friendly, meaning one voice and document screen with demographics and report. Automatic physician rosts, templates, and search features for difficult dictators previous reports. Software that has an expander, preferrably Word based, and preferrably Stedman's Spellcheck programmed in it.

I would like to see a decent line pay, especially for experienced MTs. I believe that quality-driven experienced MTs with 15-20 years or more doing Acute Care should receive a better line rate than less experienced MTs. Experience with quality should be rewarded.

I think that if all the MTs did their jobs on Fridays and throughout the week, less or no weekend work would be required. I suggest no mandatory weekend work unless we want it.

I suggest an MT be recognized some how for her excellent efforts, either at Christmas time or MT Week.

Yearly bonuses or profit-sharing for the MTs would be awesome!

I also suggest the company provide the ability for the MT to move up the ladder within the company when the opportunity presents itself.

These are my suggestions. I do not need health insurance, as I am covered with my husband. So, that is not an issue for me; however, I also prefer working as an IC or statutory.

Flexibility - That is what working at home is all about.

MTs keep their line or minute commitments, MTSOs keep their commitments to their MTs and clients, and every one will be happy!

The MT world can be such a beautiful place!
I would suggest
The MT who wrote about MDI being nice posted up further. Take a look and learn a lesson. I happen to agree with her!
So, how would you suggest...sm
I get into a recruiting position? Is cold-calling and sending letter/resume the best way? I've been there and done it all as well and would love to get into recruiting. I rarely see ads for this position.
Suggest
Hi, I have recieved a mail from Rapid that they pain me 300 US dollar per month. I am wondering 300???????? US dollar is very low rate of transcription, how can they say that to me.
also suggest--sm
that you go to the MQ board on here and just read some of the posts there..see if you would like to be a part of that group. also, from what I believe, Spheris offshores, at least that is what I heard.
Where would you suggest then?
What companies do you suggest then?
I would suggest you go for
employee status and not IC.  No, insurance is not affordable.  I have been an IC for many years and the only way I can do this is because my husband carries insurance on me.  There is also a self-employment tax that you have to claim for the IRS and you have to be a very responsible person when it comes to setting aside part of your paycheck every time to anticipate paying your taxes so you don't end up with a shortfall.  The advantage USED TO BE but isn't anymore that you could be very flexible with your hours but MTSOs have found a way around that.  They are now pretty much dictating what/when/how and not having to give you any benefits.  Trust me, ICs don't make more anymore.
Then I would suggest
getting another job with a good platform. They are out there. What kind do you have now?
I would suggest just checking into other
companies to see if you can find a fit for you. I personally have gone back to IC work because I'm tired of the hassles you have to deal with as an employee. Good luck to you, hope it all works out in the end.
I would suggest you try Spheris.
zz
Cannot get my check. What do you suggest?
I need that money, bad.
Anyone suggest a company with
affordable health insurance?  Thanks in advance
I too suggest contacting them. sm
From my experience they are very happy to try to work things out with you. 
So suggest something. You want another subject,
nm
And I would suggest we begin by having a SM
better education system. The school systems have gone downhill and other countries are ahead of us in math and science.
If we shut up as you suggest....
Duh!
What I suggest is that you get those fingers
working to make money before that rate changes. Don't waste time on here. This does not pay you a thing, just gets your blood pressure up.
I would also suggest to check the archives. SM

I have never worked from home before, always in-house.


I have worked for Transcend for roughly 2 months. I have found everyone to be very professional and willing to help, understanding as well. Aside from only a couple e-mails not being replied to, all of my inquiries to managment, trainers, and technical support have been answered in a professional, prompt manner.


The new platform they are using does have a few bugs, but they are working on it and have made improvements even since I started on it a week ago. It is a little faster to get reports and is easy to navigate now that I've used it a week.


The pay has been right on time. The work is there on my account, however, most of it comes later in the evening. I do know e-mails often get sent out for help on other accounts.  My main account has VERY little ESL. There are many samples to go by as well and that helps greatly. There is quite a bit of formatting to learn with each separate account, but like with any new job, policies and procedures take a while to get locked into the brain.


My main problem is getting my line count up as my family is not cooperating with me!


It's just like working at McDonald's or Burger King. Either you like McD's fries or you don't. It's all in what you like and what you can accept, etc.


I suggest contacting Medware
wanting to know information that should come directly from them, not people "that they think they are in the know."
So what would you suggest? Typing ER work
xx
Hardly ever happens. I suggest you call the office. (sm)
Must be a problem with your connection. 
I suggest you do your own search. What works for
x
I have had recent experience with FI and I would suggest
you give them a try.  Their techs are overseas but much many of their MTs and accounts are here.  The work I QA'd was done by American MTs - I've done both so I know.  Like another poster down below tho - I would never give notice somewhere else - I would try both for a while and then make the change to one if you truly like it - it will only take a week to 10 days for you to find out if you like it.
I don't work for Transtech but I'd suggest that sm
if you are so unhappy there, find another company. There are LOTS out there, where you might be able to find a better fit. You are not stuck at this place if it doesn't suit you.

Take care and please have a safe and happy holiday season.
What? It is mean to suggest that people learn to sm
prepare for the ups and downs in this industry, that happen every single year? I'm tired of hearing the *big surprise* that we are out of work on a Monday morning or in the middle of Christmas vacation season, or whatever. It happens in this industry, I don't care who you work for (unless you're self-employed I guess).

I don't mean to sound MEAN, but realistic. Plan ahead for the hard times. That's what's wrong with America in general these days; everyone is overextended and didn't plan for their financial future. But that's a whole different subject.
I'd suggest InstantText: www.fitaly.com
nm.
Hmmmm. Did you just suggest that people not come to MTStars?
You are a total mess, and how anyone could take anything you say seriously is beyond me.

You have a real problem! Please seek help!
Can you suggest a higher-paying company?
 
TOO much information, fuzz. I suggest you read sm
your policy and procedure manual. The things you are mentioning regarding the platform are considered proprietory information and you could get fired for talking about this stuff on an internet board. Keep company business private, please.
I suggest you ask for a mentor to help you through the rough spots.
I had trouble with the demog screens at first but I got a routine down and now they go very quickly for me.  My production is back up even higher than at my old company.  Good luck. 
Dare I suggest TransTech since so many seem happy there? nm
s
I'd suggest checking the link enclosed. There are
www.productivitytalk.com
I highly suggest you contact support. AGAIN we are backlogged.
DUH!
Might I suggest that you adjust your hours a little and talk to Debbie. (sm)
see if that helps get you through the crunch.  I guarantee it won't last long.
The majority of places have you use templates and software platforms. Maybe someone can suggest a
s
CindyMT: I would suggest you watch what you're posting. Unless you have proof
that you are being ripped off, which you don't, you are slandering the company. Do you really want to be doing that?
Why such an attitude
So take that?  Are you sticking your tongue out too?  I certainly hope you find some serenity somewhere.  You must still be working for one of those "rotten companies" if you are complaining about their pay schedule. 
Your Attitude Says It All
It seems to me by the tenor of your posting that maybe you have an attitude problem. I have been a medical Transcriptionist for almost 30 years and have seen people like you come and go, mostly go. Did it ever occur to you, that maybe you were the problem?
Your attitude
You wonder why you don't get raises or bonuses? Take some time and think about it. You are just plain nasty. Just do your work, follow instructions from your manager and take personal responsibility, Psychic network? Sounds like you're all too familiar with it. Maybe youre watching too much of that instead of working, or maybe chatting on line in the chat rooms, dissing anybody you can for your poor performance. Take responsibility for your work, you own it. Don't turn it back on anyone else. Maybe youre one of those ones that think a tad bit more digoxin is not gonna harm a thing, or maybe if a diagnosis is just a tad bit off, no harm done right? Get off your psychic network behind and get with the real world.
We all get to have attitude ..
To save ourselves from embarrassment we should probably try to make it a good one .. ;-)
Attitude
Ain't that the truth! I try to keep a good attitude, but sometimes people just knock that right out of you.
That attitude towards others
is uncalled for on this or any other board
RE: attitude is everything..

 I'll be sure to tell my ex-coworkers you said that; I'm sure they'll have a whole new outlook on their situations when I pass on that little piece of misguided 'advice' from you.  Maybe if you removed those rose-colored glasses for a minute, you might actually see the many, many people who used to enjoy their jobs, worked hard every day, didn't say anything negative about SPi and then were summarily fired on a conference call without warning.  Or maybe those people who logged in to work only to find they had been canned - again without warning - should change their attitudes.  Or how about people who were let go because they couldn't meet the standards that were then lowered when those jobs were given to offshore workers?


If you're lucky enough to still have an account you love, count your rare blessings.  Then go ask your supervisor if it's one of the accounts that they're right now changing over to voice recognition, or taking away from US employees and transferring overseas, or getting rid of because it's not profitable enough.


I appreciate that you have a good attitude and, yes, being negative all the time and/or for no reason is not a good thing.  However, the people you're reprimanding and insinuating should just quit their whining and be happy like you are frequently now have to worry about where dinner's going to come from, whether they'll lose their house, how long they'll be on antidepressants since they lost their jobs at SPi, etc.; that's all due to SPi.   And those are just a few reasons people are venting on this board and elsewhere.  They have a right to release a bit of frustration and not feel so thankful and blessed right now, thank you very much.  That does not mean they have bad attitudes. 


And while I'm up here on this soap box, I might as well correct another error you made.  A LOT of the people you're referring to did NOT have a choice in the matter (see above about the firings - and those are just two examples).  Yes, there are people who quit, but many of them that I know were virtually forced to do so by the circumstances they were forced to work under.  And others were told they'd better move on before they got fired.  I personally know people in QA, MT, tech support, supervision, and management who have felt the ill consequences of working for SPi specifically.


I'm glad you're happy at SPi, and I'm not suggesting you shouldn't be or even that you're wrong in your idea that attitude can make a difference; it certainly can.  What I am saying is that not everyone has had the good experience with SPi that you seem to have had; in fact, you may even be in the minority, believe it or not.  And you should be aware of how condescending your message sounded.  You might have a good 'attitude' but you certainly don't have good manners.


Attitude is everything...

I have personally been with SPi four years.  We have gone through a lot of changes.  What company doesn't?  It is really unprofessional and concerning when you see negative posts about SPi.  I started as an MT (15 years experience already), and I now work in QA.  I love my job!  Attitude is everything!  People choose to have a good or bad atittude.  People also choose where they wish to be employed.  Could go on and on but won't.  The positives for which I choose to stay with SPi consist of working an account I love and am committed to, direct deposit every 2 weeks (they have not missed one, can't say that for some others); and awesome benefits package for all employees.  This company is here to stay.  It is financially strong and structurally solid.  I'm sure everyone has heard the saying, If you can't say something nice....then don't say anything at all.  It really is a bad reflection toward those who choose to be negative.  Life is too short!  : )


 


attitude is 90% of everything
I know, attitude doesn't pay the bills.  but with the right attitude, you will be patient for an hour or two if work is slow, or talk to your liaison about any concerns, and i per my experience, he/she will do all they can to work with you to overcome any obstacles.  I researched this job/company before i started and in 33 yr of MTing, i've never been happier.  Again, it depends on what you are looking for in a job, and the attitude you have.  Don't let the naysayers worry you. 
NO, IT'S YOUR ATTITUDE TOWARDS MTs..sm
What we take offense at is the general overtones of contempt of MTs by QAs on this threat and the transcription industry in general.  The QA is above having to look anything up because now most are paid on production.  Well, what do you think the MT is being paid on?  We don't get paid to look up Dr's name, unfamiliar names, terminology, etc., only what's actually down in black and white.  QA is asked to perform this job because it is assumed she has more experience with a particular doctor in that hospital, medical term, etc, that's why she's a QA instead of MT.
The only one with an attitude here...
:-( Feel better now after being nasty to someone looking for help? Pathetic!!
That attitude by most (it seems) SM

at KS really puts me off.  She is sitting there bragging about doing CLINIC WORK, for Pete's sake - and then implying that someone whose work pool runs out is a slacker.  I guess she has to put her brain to use typing meaningless implications on this board because she doesn't use it typing clinic notes.


Sad as it may be...it is not MY attitude
Just the way things are, so I am told.  Can't say that I agree with it but I do have to live with it.  I am paid at the top amount for my skill level and I am told that the industry standard has not changed, so I cannot receive a pay increase.  I guess I should consider myself lucky that my pay has not been decreased because that, in fact, seems to be the industry trend.  My production is at least 2000 lines a day, will work overtime, good audit scores, and I am very reliable also.  Still does not constitute a pay increase.  I guess it is what it is.  Having said that, I am still pretty happy with my company, my work, and my pay.  It is better than most and for the 6 months I have been here, I have never felt mistreated, over-worked, and management has actually taken complaints to the doctors on behalf of the MTs.  I really cannot complain.
First of all, have a decent attitude
Lets face it, working for a living sucks.  Unless you're doing whatever your passion is and getting big bucks to boot.  MT is not my passion, but I still put all I can into it, in order to get a paycheck and stay on the good side of my supervisors.  Simply a good attitude, work when i'm scheduled to do so, focus so the quality is above 98%.  I agree, its getting bad in this industry, you can complain all you want, but some of us are working hard to hold onto our positions...at least until we have something better to fall back on.  I don't have hubby to pick up my slack so I do what i'm told and collect my paycheck.