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Might I suggest that you adjust your hours a little and talk to Debbie. (sm)

Posted By: nm on 2007-10-31
In Reply to: Thanks. That is very kind of you. I wish working was not so crucial for me sm - Nervous Nellie

see if that helps get you through the crunch.  I guarantee it won't last long.

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Here's how to adjust it....sm
On the back side of the unit next to the white "ribbon" that is next to the plug-in that goes to the CPU, there is a small dial.  Turn that dial to adjust the light on the screen you're talking about. 
Trying to adjust to home

I've had a tough time working at home.  It takes more discipline than in an office and I applaud anyone who can do it and make money. 

adjust speed
tech dept could even help.  They gave me another phone number to address this problem and never even got a call back.  that did it for me. 
adjust speed
I did this and it did not work for me.  it would not budge.  I'm not there any longer.
Really? You can adjust speed? I've been working there since Oct and can't seem to do that.
Tech staff great, yes you can adjust speed. (nm)
Sue and Debbie
Maybe if Sue would actually LEAVE things would be okay, but right now the company is going downhill FAST. Debbie is back AGAIN and with her disorganization things will NEVER change.

If you want to be happy with where you work (at least most of the time) then you need to continue looking because these two companies are not the places to work. Think about it, why are they always hiring more and more people? Itís called HIGH TURNOVER!
when was Debbie gone??nm
You should ask Debbie
Any concern especially with regard to below.... ask.
Is the air time card also called an express card? Do they have cards that you just pay a monthly fee for and not through your cell phone but like through a satellite dish or something?
Debbie is a schemer, nothing more!
I could swear when we first checked out her pay me to take surveys MLM scam site before she had previously worked at Bloomingdale's or Nordstroms, but I do not recall that she had worked there for 20 years or had worked anywhere for 20 years. Seems to me she had references from several people she had supposedly worked with from several different places all swearing up and down what a wonderful and qualified employee she was (too much so, if you get my drift). I don't recall ANY of those said jobs being QA positions, more like sales or clerical. She seems to have had a lot of jobs for someone her age who worked for 1 company for 20+ years.

My point here is that this gal was operating a pyramid scheme just a couple months ago. Her original site was Join here and pay $20 to take survey's about our MT business, and then refer people to me and you will get $5.00 per person who signs up under your name. I don't believe she is interested in any of this information being factual, she just wants to collect it (along with our personal data) so she can make money by selling it to God only knows whom, probably costing us our jobs or at the very least a whole lot of aggravation with e-mail boxes being filled with spam from other companies. Her only goal (in my opinion) is to make money in a marketing scheme. I guess she thinks the national MT companies are going to pay her for this data just because she collected it? She will claim its accuracy because she did a survey? I also find it odd that while she talks about QA this and QA that, it seems to me what she really means is quality control - and that is a big difference, odd she would not know the difference, isn't it?

Being a former Spheris employee myself, if she was as all that in the QA field, she should have started with them. I do wonder if she is still with them and, if not, then my guess is this is how she thinks she can make a living since, apparently, no other companies will have her?

One thing we all noted before, and it is rather apparent on her new site too, is that for someone who has been an MT for 3+ years and is supposedly as good as she claims herself to be, she sure makes a whole lot of errors.
You don't happen to know. Ask Debbie if you don't believe me! n/m
I am really not sure, but I would contact Debbie and just ask.
her point is to thank Debbie.
Did you ever see Debbie Downer on SNL?
Debbie is no longer the owner.
The previous COO from Heartland is now the President and COO! Watch out! Major outsource lover...
No, higher. I think like 6 or 6.5 cpl. I would call Debbie and ask her.
E-mail your supervisor or Debbie and ask them!! nm
Debbie - please re-send the email
Debbie told me when she hired me
that she is more interested in the total line count than the hours. Pam I Yam and the other poster is correct - just put your regular shift instead of all the signing in and out stuff. The time card needs to show 40 hours but how many people take bathroom breaks and actually eat during the day? It's not a big deal!!!!! Put your regular shift in.
Debbie - there IS a slight glitch on the 2nd page - sm
where after you complete it, and click on CONTINUE, you get a message in red at the top left-hand corner stating answering that question is required. (Even though it HAS been answered). I figured out to just hit exit survey at the top, but was not sure if my answers were recorded or not. Anyway, that might need to be fixed, because it might cause people to give up and not finish or send the survey.

Thanks for publishing it - GREAT idea!
I find it hard to believe that Debbie "promised" you
So is Transtech the first company you ever worked at that had slow periods? Didn't think so.
Debbie Hood is the HR person -- give her a call. nm

If you want to know the real scoop, always better to just ask.  Someone might pay me $20 a report (okay, in my dreams) and someone else something else.   I understand when people come here and want to know things a recruiter or HR person cannot or will not tell you, such as quality and quantity of dictation and dictators, reliability of being paid on time and such.  But if you want to know specifics of how much per report/line, what kind of bennies, direct deposit or no, etc ... why not just write an email or pick up the phone and ASK?


This is not meant to be rude or anything.  I just am curious.  When I signed on with a company, I saw posts saying 10 cpl was the ceiling and a bunch of other user-specific information that had nothing to do with what I was offered.  I made 11-1/2 cpl AND they paid my long distance.  A lot has to do with bargaining skills and what you have to offer.



I hope Debbie "outs" the entire greedy -nm
Call the office and ask to speak w/ Debbie Hood
Any current info on Debbie Hicks/Psychtrans?

Couldn't find anything in the archives that hadn't been deleted.  Any info on this person/company? Good/bad or otherwise? TIA

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No one will post account names here. Call Debbie or your supervisor. nm

Sorry, I work 15 hours a day 5 days a week and 5 hours the other 2, when I come here I dont proof.
What would you suggest?
I'm not being sarcastic or trying to start a riot. Just an honest question. What would your suggestions be to improve a company/industry? I'm talking good, honest, detailed suggestions. Alot of complaining going on... I can understand that. But let's actually DO something about it. Let's have some constructive posts now. Who knows, maybe some of the 'higher ups' are readining and would like some good feasible suggestions. I'll start.

I think shift differentials are a great idea. Maybe an extra cent per line for 6 pm to midnight and maybe 1.5 center per line for midnight to 6 a.m.

Your turn.
Here is what I would suggest.....sm
A flexible schedule for at-home MTs. You give the company a monthly schedule in advance with your commitment. I want to work within a 24- hour time period to get my commitment done.

I want to be left alone to do my job and not have annoying e-mails all day.

I would like to have tons of work, so I am able to make a decent paycheck.

I would like to see tech support 24/7.

Communication regarding account updates, how much work is on them daily.

An account liason to contact for any questions or problems and have a person on the other end and not a voice message system.

A transcription platform that is MT friendly, meaning one voice and document screen with demographics and report. Automatic physician rosts, templates, and search features for difficult dictators previous reports. Software that has an expander, preferrably Word based, and preferrably Stedman's Spellcheck programmed in it.

I would like to see a decent line pay, especially for experienced MTs. I believe that quality-driven experienced MTs with 15-20 years or more doing Acute Care should receive a better line rate than less experienced MTs. Experience with quality should be rewarded.

I think that if all the MTs did their jobs on Fridays and throughout the week, less or no weekend work would be required. I suggest no mandatory weekend work unless we want it.

I suggest an MT be recognized some how for her excellent efforts, either at Christmas time or MT Week.

Yearly bonuses or profit-sharing for the MTs would be awesome!

I also suggest the company provide the ability for the MT to move up the ladder within the company when the opportunity presents itself.

These are my suggestions. I do not need health insurance, as I am covered with my husband. So, that is not an issue for me; however, I also prefer working as an IC or statutory.

Flexibility - That is what working at home is all about.

MTs keep their line or minute commitments, MTSOs keep their commitments to their MTs and clients, and every one will be happy!

The MT world can be such a beautiful place!
I would suggest
The MT who wrote about MDI being nice posted up further. Take a look and learn a lesson. I happen to agree with her!
So, how would you suggest...sm
I get into a recruiting position? Is cold-calling and sending letter/resume the best way? I've been there and done it all as well and would love to get into recruiting. I rarely see ads for this position.
Hi, I have recieved a mail from Rapid that they pain me 300 US dollar per month. I am wondering 300???????? US dollar is very low rate of transcription, how can they say that to me.
also suggest--sm
that you go to the MQ board on here and just read some of the posts there..see if you would like to be a part of that group. also, from what I believe, Spheris offshores, at least that is what I heard.
Where would you suggest then?
What companies do you suggest then?
I would suggest you go for
employee status and not IC.  No, insurance is not affordable.  I have been an IC for many years and the only way I can do this is because my husband carries insurance on me.  There is also a self-employment tax that you have to claim for the IRS and you have to be a very responsible person when it comes to setting aside part of your paycheck every time to anticipate paying your taxes so you don't end up with a shortfall.  The advantage USED TO BE but isn't anymore that you could be very flexible with your hours but MTSOs have found a way around that.  They are now pretty much dictating what/when/how and not having to give you any benefits.  Trust me, ICs don't make more anymore.
Then I would suggest
getting another job with a good platform. They are out there. What kind do you have now?
Why would they give you a choice of 16 or 24 hours. Usually part time is anything under 37 hours.

That is extremely odd. Well they must have something up their sleeves. Well I will be working elsewhere part time as well as with MQ as I have no intention of sitting 40 hours with no work from Amherst and be expected to have 150 lph with no work. What is all this window of work time they said they would be giving everyone. I figured all along they would do away with SE. I have already been looking around and ordered a new computer  to send theirs back.


Any companies that allow line count rather than hours or less than 20 hours per week? (sm)

Wouldn't mind having something extra especially with Christmas and general winter expenses coming up but working a FT job and really don't want to do another 20 hours on top of that. 


the day has 24 hours, I work only 6-8 hours, so, lots of time to post...nm
I would suggest just checking into other
companies to see if you can find a fit for you. I personally have gone back to IC work because I'm tired of the hassles you have to deal with as an employee. Good luck to you, hope it all works out in the end.
I would suggest you try Spheris.
Cannot get my check. What do you suggest?
I need that money, bad.
Anyone suggest a company with
affordable health insurance?  Thanks in advance
I too suggest contacting them. sm
From my experience they are very happy to try to work things out with you. 
So suggest something. You want another subject,
And I would suggest we begin by having a SM
better education system. The school systems have gone downhill and other countries are ahead of us in math and science.
If this is your attitude, I would suggest sm

that you not move forward with Webmedx.  Nothing against your point of view, you are within your rights to have your opinion about VR, but it is not the right attitude to have or to display with this company.

The CEO is full bore, gung ho for VR.  You need to know that.  Most every account that I know of is VR for the most part.  If you are resisting it, you will not fit in with this company. 

If we shut up as you suggest....
What I suggest is that you get those fingers
working to make money before that rate changes. Don't waste time on here. This does not pay you a thing, just gets your blood pressure up.
I would also suggest to check the archives. SM

I have never worked from home before, always in-house.

I have worked for Transcend for roughly 2 months. I have found everyone to be very professional and willing to help, understanding as well. Aside from only a couple e-mails not being replied to, all of my inquiries to managment, trainers, and technical support have been answered in a professional, prompt manner.

The new platform they are using does have a few bugs, but they are working on it and have made improvements even since I started on it a week ago. It is a little faster to get reports and is easy to navigate now that I've used it a week.

The pay has been right on time. The work is there on my account, however, most of it comes later in the evening. I do know e-mails often get sent out for help on other accounts.  My main account has VERY little ESL. There are many samples to go by as well and that helps greatly. There is quite a bit of formatting to learn with each separate account, but like with any new job, policies and procedures take a while to get locked into the brain.

My main problem is getting my line count up as my family is not cooperating with me!

It's just like working at McDonald's or Burger King. Either you like McD's fries or you don't. It's all in what you like and what you can accept, etc.