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OSI managers are too lazy to keep their own accounts in turn around time

Posted By: Know how to delegate on 2007-02-05
In Reply to: OSi coordinator job opening again? Another - coordinator bite the dust?? nm

but if my a## were on the line my accounts would stay in Turn Around Time one way or another. Delegating work doesn't mean letting your turn around time go, patients are the ones who suffer the most.


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Lazy?? When you have 100's of people to reply to....that isn't lazy
Apparently you've never had your own MT company. There is just sometimes no other option but to use generic replies due to the overwhelming responses to ads run. I wish people who post at this board would put themselves in other people's shoes and quit being so quick to judge. You have no idea what the person running that company might have on her plate. And to the lady who started the post...give the people a break. You didn't get the job. Move on.
Yes, I'm sure the managers have time to sit and post sm
all the time - like they don't have better things to do all day??? You are silly. Just ask your STM instead of being so doubtful.
Turn-Around-Time Transcription anyone?
This is a very small company based in Glendale, CA with 1 or 2 hospitals. 
It goes two ways. MTs have to turn their line counts in on time and
in the format they are supposed to, not 4 days after the fact, not with mistakes that they find after the fact. There has to be accountability both ways.
What should be the turn around time to hear response after testing?
nm
Are they losing accounts. Do most of their accounts stay for long period of time. I have
heard pros and cons about the quality of their work.  I guess it is much cheaper than other companies can offer.
Not too lazy?
Okay, so he/she was not TOO LAZY or TOO BUSY to come back 6 weeks later and take the time to send that rude rejection notice that was the subject of my original post.  I stand corrected.
lazy has a lot to do with it

cut out for this job.  Those are the ones who usually have all of the complaints.


No, this GP original post here is not the norm; at least not in my circle.  Sorry you all have such a time with these MTSOs. 


Hey I have an idea!  Why don't all you whiners start one up yourselves! 


hmmmmm. was that before she got lazy?
xxxxxxxxxx
I'm not too lazy to research this...
The only esoteric element about your postings is how you manage to transcribe with all of these conspiracy theories running rampant through your brain.

What a delightful co-worker you must be.

*YAWN*

I wish I was a fat, lazy, cherry-pickin'
MT who could work when I wanted, do the exact opposite as my company says to do and still keep my job! I am so sick of working with MTs like this. I work my hind of to get my report count for the day, usually having to jump between 4 accounts to get the minimum! Then I work with this girl who gets away with murder and the company does nothing about it! Why are the worst MTs the ones who get all the glory and get to keep their jobs to boot? I'm sick of it. This field is such a joke!
I think the employers are just lazy, and don't want to do the taxes. nm
/
Smile. Nope. I'm in this because I'm too lazy SM
and self indulgent to be management. Also really hate workplace politics. Been there long ago in another industry, done it, moved on. Isolated in the boonies now and loving the no-stress/no responsibility work we do. Haven't traded a word with my account manager (what's that title, anyway?) in months. Intend to keep on as long as allowed.
6 accounts with them, no backup, no time.
x
lazy and cowardly - she gets her lap dog BB to do her dirty work for her
so she doesn't have to deal with it.
She is meaning you will see lazy MTs while doing QA that no longer care
nm
KS people who work on accounts with lag time (sm)
I have been having the phone line go dead and sometimes I can call right back and get my report and sometimes I lose it.  I have had my cable people out here several days in a row, and they can find nothing wrong.  I was wondering if this happens to others - and maybe it is a problem with the hospital line we use - not actually the line in my home.  I appreciate any input.  (I am new on this account so do not have enough history to know.) 
Precyse accounts have the worst ESL of all time
I could not believe how horrible the accounts there. Absolutely unbelievable.
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work.  I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now.  If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
It's usually pretty slow this time of the year and TT is no different. The new accounts
they are hiring for will be starting next month and from what I understand they will need to hire more than 120 MTs between now and the end of the year for the four new hospitals, so I am not too worried about it.
Pay on time? Flexible schedule? Decent accounts?

...it can be done! I do this only if I have the wrong foot pedal hooked up & I feel lazy. nm
s
Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work.  I do MT and QA.
Yes, pay on time. We give a 2-week schedule. Accounts pretty good

I have 4 accounts, doing all work types, and I usually have enough work but this is the slow time of
year so we are scrambling a little for lines.  Easy platform, paychecks DD, always on time. 
Same goes for managers
If you kiss a** you can get into a position of power there regardless of whether you have experience, knowledge or even are a newbie. They hire very few people for their power positions who actually know what they are doing for fear of being one-upped by them. That is why so many of them are on their power trips so they can feel important. People with real knowledge and experience usually don't have a need to do that unless they are jerks.
Considering what the managers have
to deal with between the clients and staff, as well as the weekends they have to work and I don't, I don't begrudge them (or anyone else) a spa weekend. It's not as if it's a trip to Tahiti. I would rather work with people who have had some sort of stress management anyway.
but one of our managers
sent out a thoughtful token, probably did it out of her own pocket, would never expect the company to give a dime more than they have to.
there are managers and then sm
there are managers. Some of then ignore all emails from MTs. I just is according to who you get as STM. They are not all created equal and some are incompetent.
A lot of the managers at OSi came from MQ
 
Must be from QA managers at OSi
consider the source
SPI managers
Ditto to that.  All of the managers seem to be replaced by MQ former managers.  The director of OP is MQ and every time you turn around new MQ manager.  Run run run
How are the managers there?

She is still there now, but I keep getting different account managers. nm
xxxx
The problem with their QA managers is
in the MT business. One was a former nurse who was absolutely horrible - power trip from hell - unreasonable, mean, nasty, rude.  Now she's been replaced by a some hick who 2 years ago was in an OSI company email  being introduced as ". . . is working towards learning to be an MT well enough that she can work at home without supervision soon. For now she's working in-house."  Too many people in their QA department who have no experience and weezled their way in by kissing a$$ or "knowing someone" who can get them into OSi in a position of power and then WATCH OUT.
Interpro managers
Anyone have experience with Interpro management where they were made to feel stupid, lazy, an inconvenience and almost accused of lying about something demonstrably untrue...trying to figure out if it is me being over sensitive or if they treat everyone this way...need my job, but need respect, too..
Not all managers were transcriptionists.
I know of one manager who used to be in marketing. She is still there now. She is and/or was not very well liked because she was not a transcriptionist. There is no teamwork. I tried teamwork, until the manager put an end to it. They could care less if you get a lunch break as long as the work is done. You only know about your manager and co-workers. You would know nothing about other account managers and their employees. They changed their name because TSI has a bad reputation. They were losing accounts. They laid off people. They can't afford incentives. The insurance premiums are insane.
Put it this way, the managers over the supervisors
are lucky to make that in some companies! That is way over the top, I highly doubt it.
All managers want yes people but OSI is
nm
Which companies allow managers
to work from home, other than MQ, and does not require the manager to type on the accounts? Thanks in advance for your help.
SPi Managers Mtg and Stuff

OldTimer, are you a current SPi employee?  Maybe you are and you have some inside information I don't have, or maybe you are a past employee with a grudge, it's hard to say.  Your information doesn't seem current. I am a current employee.  The managers did have a quarterly account manager's meeting in Nashville.  I don't know who your AM is, but I have a great one and I trust that she discussed with the other AMs with regard to line counts and work availability, etc.  I do know that it is not as you said at all, there is not a condition whereby only a few MTs are trying to do the work for a whole bunch.  There are plenty of MTs who have worked for SPi who are not going anywhere in spite of the fact that things were slow getting back to normal after the holidays.  Things will pick up.  We are all sure of that, this is a big company with new accounts on the horizon. I am not going anywhere, I love my account, my account manager, and will work through the recent changes.  No matter where you go, there is always going to be changes.  You just have to ride them out.


 


Those new micro-managers -sm
need to justify their full-time salaries (that we wish WE had)  by putting in their daily 2 cents' worth  with daily email (to show management that they are actually doing something) -- by either:  (1) chewing us out about something, real or in their minds (See, boss, I'm on the ball     -- or, conversely,  (2) the condescending email telling us what an awesome group we all are when we get them out of trouble and back into TAT, which we, up to this point, we happy to do.
Account managers
All I can say is GIVE ME A BREAK!   I hear nothing but complaints!
The managers are so out of touch!
They are so counting their money and bonuses they make by overhiring and having great TAT, they completely forget that we are making zero dollars because each of us are battling for each job. How self-centered and ignorant is that? Like a table which shoots its legs out from under itself, the table will soon be unable to stand!
Where do you turn if you have went
to your supervisor and even one step above to her supervisor and still get the same BS - what then? I have begged and pleaded for over a year to be taken off the account I am on now and be placed back on my orginal account. In one ear and out the other. I had no problem with them either until they put me on this account "only to help out." With all the office closing it is like talking to some secret agent when you try talking to a supervisor - you get NO WHERE.

I'm sorry to show my ignorance, but where is SL?

I am very glad that you are happy and I do hope that it stays that way for you. I used to feel the same way. I never had a problem with communicating until all this closing office stuff started. I think as a long time employee I do have a right to know what is going on, but that is just me.
My turn
I returned to KS 3 months ago after leaving and going back to MQ. Talk about a company in trouble? MQ should go into the Guiness Book. I am back with KS and happy as can be. KS will continue to grow because the owner is honest and sincere. I know because of how she has helped me personally with several issues. So, for those who bash KS, ignore them please. There is no perfect MT company in this country and there never will be. For me, KS is home for good. For others, it just may have not been in the cards.
you then turn off the TV - get over yourself...nm
xxxx
Turn it down!
How many hours a day will you need to work in order to make good money??!! Let them edit their own work for peanuts. I can make more transcribing than sifting through garbage dictations from not-so-great MTs.
I would turn them in for sure! Nothing OSi does
would surprise me.  I quit working for them because of all the phone calls to work on my day off, etc.  That company is so unprofessional and unorganized. 
Enough to turn me off, too! nm
s
Why would they turn on her? Because most likely, she's one that
Like these ads that state Must have at least 20 years of experience, no exceptions, must work well independently, must be dependable, must know our software inside and out, and must be able to produce 1500 lines a day (... and oh, yeah, pay is 7 cpl). Sorry, but any self-respecting person would take a job that pays more for the same amount of work! That's a given. This MTSO says she does the same - finds the MTs that will do the same amount of work for less pay and grabs them. Absolutely no difference. It works both ways, show some loyalty and respect and you'll receive that in return. Something tells me if she found an MT willing to work for an even lower rate than the ones she has now, she'd dump her current MTs in a heartbeat so she could rack up more money in her piggy bank. Pathetic. All that said, I don't even believe a word she says. Smells like a troll to me.