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Left Webmedx and have yet to see computer deposit

Posted By: cds on 2008-10-16
In Reply to:

Has anyone out there left Webmedx and had their computer deposit returned? I returned the computer on 8/22 and have not heard anything since. All the phone numbers at the Operations Center in PA go straight to voicemail. Any ideas?


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Webmedx supplies computer. You pay a deposit out a few paychecks. Not much.
Don't remember exact amount. You're supposed to get it back when you quit. Good luck. You have to be full-time (40 hr/week).
Computer deposit
This is not a deposit, it is an ongoing monthly charge to use their equipment. 
Deposit on computer/not returned
I had a laptop from them and when they returned my deposit it was minus $150 nonrefundable deposit which I had not been informed of when I requested a laptop.  Had I known that my full deposit would not be refunded, I would not have requested one.  I agree with the post about working 12 hours a day whether there was work or not and even if there was work, it took that long just to get in your 7 or 8 hours of actual typing time.  It was a nightmare.
Does anyone know how long it takes to get the computer deposit SM
back after returning the computer? Thanks.
Webmedx provides equipment for a deposit sm
which you get back after you leave the company.
Webmedx returned deposit no problems! nm
Webmedx is a reputable company; not sure why you are worried but thought you might like to know I received my deposit without a single problem. 
Webmedx equipment deposit question...sm
I recently have given notice at Webmedx and am wondering if I'll ever actually see the $125 deposit I had to pay when I started for the computer. Anyone out there ever have any trouble getting it refunded?
Ditto. Please don't buy a computer for work from this company. I left (sm)
this company because of lack of work.
WEBMEDX - NO RETURN ON COMP DEPOSIT - 3 MONTHS

It's been 3 months since I left the company, and I have not received my computer deposit yet.  I called and talked with HR and Accounts Payable, who promised me a check weeks ago.   I called today and was told they had a snag -- no one to sign checks, providing me with a lame excuse about having to send the checks to ATL next week, etc., etc.   NOT MY PROBLEM -- You took the money out of my check, now send it back since your computer was returned in good condition.   (Not to mention that I have not received my last paycheck -- haven't pursued that because it's less than $5). 


Also -- when I worked for the company, the accounts (3 hospitals) continually ran out of work.  I was to give WEBMEDX 12 hours out of my day, checking every 30 minutes to see if there was work, and then sign off if there was no work so as not to abuse the minimum wage laws (i.e. so they would not have to pay me).   This was the worse experience I have ever had with a transcription service.   HORRIBLE!!


That is why I left. I spent days sitting in front of the computer, checking for
work every 5 minutes (or less) for 8+ hours trying to get work. On my days off I used to work 12+ hour days to make up lines, but then they hired people for Friday-Monday work and then there wasn't extra work to make up lines. I would get up at 3 or 4 a.m. and try to get work. I gave it a good try, frequently asked STM for more work, went over her head. They didn't seem to care, meanwhile I'm taking $300 to $400/month out of savings to cover my bills.
WEBMEDX PROVIDES A COMPUTER FOR BOTH FT AND PT EMPLOYEES!

My question was whether or not the Webmedx computer
was WiFi compatible so I know what to do about switching modem from other computer.   
If you work for Webmedx, you are using their computer unless you are an IC. nm
.
Starting with Webmedx Monday - computer not delivered yet and tomorrow the 4th. (sm)
Does anybody know if they deliver on Saturdays and/or holidays.  I sure don't want to have to reschedule my training as I have already quit my other job.  Not sure if it is coming UPS or FedEx, could check their web sites but don't have a tracking number. 
May I ask why you left Webmedx? nm
.
I left WebMedX Too
They did exactly that.  They hired like crazy and all accounts kept running out of work.  I got so far behind on my bills I was afraid I'd never pull out, but thank goodness, I got a better offer and so far I do feel more secure.  WebMedx has nice people, but they don't keep their word, and they DO OVERHIRE.
I would recommend a PT job. I left Webmedx because
I was having to take money out of savings to pay bills.  Some days I got 4 reports during my 8 hour shift.  I would work my weekends to try and make-up lines and I would work 12-14 hours/day.  I worked they schedule they told me I needed to work.  I was okay with it at first, but then they hired people to work Friday-Monday only and there was not enough work on my weekends to come anywhere close to making up lines.   They didn't tell me when I was hired (or anyone else on the account) that it was just an overflow account.  I figured out my looking at the past reports that they weren't getting all the work.   I stuck it out 4 months, but finally left when it became apparent that they weren't a bit concerned that I wasn't making lines.  I got 2 more accounts and managed to get a few more lines in, but neither account had enough work to make up the difference.  There were always a few accounts that had lots of OT, several of them were difficult accounts.  I even asked to work on one of them and was told I couldn't work on it as a secondary account.   There have been lots of complaints lately about lack of work, although there area always those who saw they have plenty of work.  It doesn't matter if they do if you don't, unless they are going to pay your bills for you.  
Left MQ after 10 years for Webmedx, a better place. nm
x
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I also vote for Webmedx - used to work for the Q, left long ago sm
Have not worked for Transcend or SoftScript so can't judge. I agree with the above poster; pay good, shift diff, PTO, decent bennies. Lots of work. Keep in mind there are two parts of Webmedx - the one on Enterprise platform and ChartMatrix; the ChartMatrix side seems to have more negative reviews.
I left them over 4 years ago. Best thing I ever did. Moved to Webmedx. Quite happy. nm
.
So true. Massive overhiring. Shouldn't have left my other job for Webmedx. Use caution....nm
Good luck.
I wanted to use my own computer and get rid of the RENT on TT computer, but Vista is not compatible.
Good way to make them money.  Not have to upgrade software so that Vista is compatible with Vista.  Huh?
One more computer question. I got my computer today and
trying to set it up.  Man unpacking the box and setting everything up is a major undertaking; more so for me because I used a laptop before and my desk isn't tower friendly.   Anyway, no info came with the tower and I don't yet have the password to get in (paperwork says to call M-F).  Is the tower WiFi compatible?   My DSL is hooked to a different computer and I wanted to know if I can setup new computer as WiFi or if I need to move modem to new computer and set other computer up as WiFi. 
Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a

nm


It is as simple as filling out a form. I did it when I left an MTSO and when I left sm
a non-MT position at a company years ago.

What company? I did not know that any of them offer 401K anymore.
How much is deposit?TIA NM
x
$300 deposit is exactly
the reason I didn't accept their offer. Signing an agreement is sufficient IMO



Now there is a $300 deposit. nm
x
Deposit
Still with Webmedx but took forever when I left Spheris! It did come, though - guess it had to go through the channels.
Regarding Deposit

There are no rental fees, only a deposit.  This deposit is returned upon receipt of a working computer.


Deposit
I am not sure how long it will take, as the computers are normally shipped ground and may have been delayed because of the holidays.  Contact the office and verify they have received the computer.  At that time, they can also give you a status on the deposit. 
deposit
It took longer for mine because I had moved and the address was not updated. But, from what the paperwork said, the check was sent within a week of receiving it. It took me 8 weeks to get it because of the wrong address. Hope this helps! :)



No there's no deposit. nm
nm
It's a DEPOSIT
It is refundable when/if you leave the company.  It is for the whole computer to include the tower, monitor, keyboard, mouse, software and footpedal.
Yes they do, for a deposit fee. NM
xx
How much was the deposit?
all about the deposit, and 9 months later I still don't have it back!  I'll be calling them first thing in the morning.
$300 deposit and $50 per pay?
Who pays to work for a company? That's ridiculous. There are plenty of companies out there that don't make you rent their equipment. They probably own that equipment and software free and clear. Think about how much money they are making off each Transcriptionist just for using their equipment.

Sorry to vent but this is one of my pet peeves. Without transcriptionists, they wouldn't be making any money at all. Greedy, greedy, greedy.
What is Webmedx FL? Webmedx itself is located in Pittsburgh & Atlanta. nm
.
Regard deposit
The deposit for the equipment is $250, but like stated before payments are in installments. $25 to $35 per pay period. You should try them. They are a good company to work for. No underlying discrepancies occur there.
I have direct deposit.
I love the platform. It is proprietary software but very VERY user friendly. The staff is great and I really do enjoy it here. And I am serious -- make your own opinion. One or 2 bad apples don't outweigh a couple of hundred happy campers. Our insurance is great -- there is sick leave, holiday, PTO .. it's pretty dang good.
Direct deposit. SM
I just filled out a form for my bank on Monday to have another type of payment set up for direct deposit. So, there's obviously something very, very wrong here.

Good luck.
They pay be direct deposit
Good luck with getting the phone answered.  Does their manager not have a number to call?
Yes, they do have direct deposit. nm
xxx
Direct deposit
She has direct deposit now. I even got paid a few days early last week.
No direct deposit
Today is payday and direct deposit not there, still waiting for reason. Apparently ADP problem, not TTS, but still!
DIRECT DEPOSIT`

I DID sign up for direct deposit.  However, they lost all of my paperwork and paid me as a vendor!!  NOT good!!! 


Direct deposit

I live 20 miles from them, and it took 4 to 5 days to get my check.  The postmark was a timely manner.  A lot just depends on the volume of mail going from whereever they mail the checks from.


They just did start direct deposit for IC's about a month or 2 ago.  I LOVE IT!!!!


I have direct deposit
My pay is in my account every other Saturday bright and early. They have never been late and never messed up my pay. I think if you don't have DD it arrives the middle of the week.
Correct. It is a deposit. -- nm
nm
I had to pay $300 deposit, they take $50 out of each paycheck, sm
it is supposed to be refundable