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Serving Over 20,000 US Medical Transcriptionists

Maybe because they stink almost as bad as Focus...NM

Posted By: CC on 2009-01-05
In Reply to: That is completely untrue. Why are people bashing Transcend on the board? - LOL


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They stink
They treat you like a kindergartener. The line counter seems to take forever. They put you on a zillion different accounts and then keep asking for help and then you work weekends, holidays. 7.5cents a line. No reimbursement for phones or equipment. They have full time status but it isn't great. They have corny contests where you win nothing. They don't run out of work but most of the work is nasty short reports some of them adding up to zero lines.
DSG does not stink
There are some mighty fine people who work there and I think, overall, they are a fine company to work for.  They handle some very up and up clients, so you can learn, learn, learn while working for them at several teaching hospitals. 
They stink.
They also read here. :-) I was paid late, paid wrong and had a horrible shift lead, although I hear she's been fired. I think their pay is also on the low end.
They stink

I worked there for a year. Every thing that has been posted in response to this is true. They have a funky payscale with low pay to start off with.

When I left focus was on training people in Trinidad. Personally, when this was announced it was their downfall. Not so much the fact that this was the direction they were taking, but the way it was presented. They tried to put a humanitarian spin on it and it was a turn off. I believe many people left after this (including the wonderful recruiter who hired me). I hung around for 6 months and waited it out, didn't like what happened so I too jumped ship.

There really are better companies out there. Although the staff was nice, but as many have stated...nice doesn't pay the bills.

Good luck.


Do they all STINK?
Look, I worked for 2 MTSOs, hired by both around Christmas, after leaving an MTSO which highly cheated me line-count wise. Okay, so MTSO #1 bait and switched, ran out of work you name it.  Stuck with MTSO #2 until now. Giving up completely. Great lines at first, then, line counting style changed by said company, now no work ever on anything, and it seems like you all probaly know both companies I am talking about. I am with mtMOM below. I am thinking they all stink. Sorry MTSO owners. But the 2 I speak of I got from high recommendations on this board.  The other companies come with even less reliability so where is one to turn. I've interviewed and got jobs with all of them, and wondering if I need to get out of this biz too. Now, this post, dear moderator is not to stir up trouble. Just one of the many right now posting here who is looking for something midground, at least one honest company which values its workers and keeps its promises. Has this gone away. And please, no golden child type answers to this one. I don't care if you get all the work, what remains to be seen is the work shared equally and lines counted fairly.  I dont want a miracle, just a job which keeps its promises. Are you out there, anyone, anyone? Or is the sound of crickets chirping never to cease? Not rhetorical. Where are you all applying, and what do you all do next, if you are in my similar situation. Thanks for the responses.
no you stink 4-year-old
The insurance does stink...
Most people could probably save money by not getting the insurance and just paying on their own. We actually meet our $1000 deductible in less than 6 months so it is worth it for us. My kids have chronic medical conditions and insurance isn't really a choice but something you just need to have. 
I remember the big stink a few months back

and what's her name from TRS got all huffy and said how they were just trying to teach a trade to these poor people so they could earn a decent living, that they weren't taking U.S. jobs away.  I don't know why they thought we were dumb enough that we wouldn't realize that it wouldn't do any good to teach them a trade if there was no way to practice their trade.  I too thought it took a lot of balls to advertise for the overseas person.

There were several companies that were supportive of this, I don't remember all of them, but Cymed was one of them.  

The other poster is wrong -- Bayscribe does NOT stink. sm

I was one of those brought in from the stone age, dragging my heels, kicking and screaming, when I had to give up my beloved WP51 a few years ago when they implemented the Bayscribe platform, but in all honesty, it is generally a great platform.  I was a PRD+ user before, and their expander emulates that (I think it can emulate others too, but not sure).  I averaged 300 lines per hour using Bayscribe and never felt that it hindered me.  You just have to get used to learning something new, like any other platform.  Their spellchecker could be better, but that is only a minor irritation.

I wouldn't walk away from a great-paying job with great accounts simply because of fear of adjusting to something new.   I'm sure you'll be very happy if you go with MDI-MD.

Nice person, but docs stink
if it is the same that it used to be the dictation is bad and the sound quality is awful.  I think that it is a rerecording.  This was years ago though. 
What you smell is the own vindictive stink of your words.
No, I'm not GP.  Just don't like bullies.  Never did.  Never will.  Which is what you are.  Now, behave or I'll tell your mommie!
Your company might stink, but the ExText is one of the best things out there! Good
Focus, focus, focus on your work. It's amazing what you can do! nm
Ohhhhh, sooooooo true -- Transtech tech people absolutely stink anymore since ____ left. He was the

greatest!  Hated to hear that he had left.  We got some real doozies for tech help now.  The MT ends up training them.  They are clueless as to what to do when we need help.  TRUTH!

They ALWAYS have a BAD attitude in their voice, too -- like we MT's are a bother to them -- thought that is what they get paid for.

Focus. sm
I worked for Focus doing editing and was not happy with the company. I applied for a transcription postion and was hired on the spot for an editing position.  Little did I know that I was editing work from India, which did not sit well with me.  I was using the Netcare platform and hated it.  I could not work for this company knowing that they were sending their work overseas and taking away our US jobs - but I had many good laughs while editing of what was actually dicated from the doctors and what was transcribed by the people in India. 

No, I did not until I was hired. I live in Mass and their offices are also in Mass. I applied through an ad in the local paper.  When I met with them at their offices, I was told I would be transcribing for a local hospital account and also doing some editing, which was not the case when all was said and done.  I never did do any transcribing and lasted only a short time doing editing.  I agree that the line counts differ from your own and is something to be careful with when working for this company. 

I have worked in transcription for 8 years at local offices and just have started working with Focus.  I have trouble not having jobs available during the hours that I agreed to work.  I was given the impression I was taking an editing position but so far have only done transcription. Please give me names of good companies to work for.
If you visit their website, it says they are based in Mass with offices all over the US. I could not find anything about India anywhere on their website. They may be Indian, but I was hard pressed to find that info. Also, if you Google them you will get negative posts about them being an Indian company (all from this site), but I have yet to see anyone actually back that up with concrete evidence. I guess you'll just have to decide for yourself. They wouldn't be the only company that is Indian anyway. There are companies that advertise on this site that outsource.
I worked for them and most of the office staff is Indian and they treat their employees horribly. They cut the all the editors pay. Most of the accounts are have horrible dictators. You can't make any money. They don't respect the MTs/editors.
They treat their employees terribly. The office staff is mostly Indian and they have no respect for their employees. I would not recommend working there. I know, I USED to work for them.
They currently pay .08 cpl for transcription and .04 cpl for VR editing.  You can either be IC or employee status.  I currently work for Focus Infomatics as an Independent Contractor and love it.  I do not do VR editing.  I have worked there for approximately three months.  Everyone has been very kind and helpful.  The account I work on keeps me very busy and I am making very good money.  They did mention VR editing to me when I was hired, but I have not been set up to do that yet.  It will be my decision to do that though.  They do offer benefits if you are employee status and they have direct deposit.  So far I have no complaints whatsoever!
Anybody out there who works for Focus doing editing on voice rec, can you tell  me what the average lines per hour are that you are able to achieve. Thanks a bunch for any info. 

I am so glad to hear somebody else out there has the same problem I have.

The same thing happened to me at Focus. I am at another company working on the same platform and make alot more money as well. There is something going on with the way they count lines.
I started with Focus a couple weeks ago and love editing. Only drawback right now is running out of work but supposedly more accounts are coming on board soon so hopefully it will pick up then. I have no complaints other than low workload.
I worked for them last year and loved editing, but I had the same problem with running out of work.
I currently work for Focus and I am very happy there. There have been some changes made within the company lately including a new QA manager, which was greatly needed. I have plenty of work and make a good line rate. No complaints.
Yeah, and I see they have an ad today about needing MT/editors immediately! What's up with that? I have no work to do but yet they need them immediately!
I currently work for Focus (about 2 weeks now) and have run out of work almost every day. I love editing, but when there's no work, it doesn't pay the bills. I see today they have an ad to hire again.
I have been hired by Focus and I am supposed to start Oct. 9th. After reading some of the posts, I have really thought twice. I work P/T now and make about 400 every two weeks. Will I get that working P/T for Focus? Also, do they offer direct deposit to P/T or just F/T? Thanks!
Anybody know anything about FOCUS

You will never ever get an increase out of this company. Also, really, really poor response to concerns and hard to understand tech support and supervisors.
NAH, bet it is Focus. nm
Most frustrating and underpaying company I ever had the misfortune to almost donate my time to.  Got out quick.  There are other Escription companies that may give the same cpl but man do you get more lines and make more - telling you just how dishonest Focus really is. 
Isn't that the new name for Focus? If so, run away! nm
Are they still Focus?
I saw all the stuff about Focus but nothing recent about Acetera.
The did NOT used to be Focus...sm
I just talked to them regarding a position and that is one of the questions I asked. They are an independent 2 year old company that is NOT a part of Focus Infomatic. They have done some work for them, but are not affiliated in any way. I was also offered a position, as they found my resume information on Monster.com, and being curious asked. FYI.

Thanks for the information.  I will be running as I am an IC and work privately for a group in town that has outsourched to India and I have lost 4 Drs because of this and I am now down to 1.  I cannot believe this outsourching to India for a cheaper rate and all jobs are being lost here in the US.  I am going back to school for my coding CPC as I have done billing for 12 years and I feel transcription is going to the birds.

Thanks Again.

They are in India, I have seen pictures of where they work. They have mostly men doing their transcription. Stay away.
Pay at Focus

What percentage of your 2000.00 per pay period is editing and transcription?  Thanks.  Do you work on more than one account?

I applied with them and took the time for the entire test.  You have to pass the first 2 parts to go on to the transcription.  I thought I did well on the transcription, but just received an email that I did not pass.  No phone call, no score, nothing....Then I read on this site many negatives. Maybe a blessing that the door did not open.... 
I had worked for Focus for a little over a year and finally just got out and got a job with DRC.  I did speech recognition editing and as far as doubling your line counts, forget it.  There were so many mistakes, it would have been faster to type the report from scratch.  As far as an incentive program goes, there is one in place but it is extremely difficult to meet.  Just to make 9 cents a line, you would have to do 2000 lines a day if you worked five days a week.  Even though DRC pays by the keystroke, I was STARTED at what equals out to be more than 9 cents a line.
I worked for Focus for about a year and a half and really had no complaints.  Yes, your supervisor will be in India, although I really only talked to him over instant messenger.  I never had any problems with them harassing me about how much work I did, and my quality was good so that wasn't a problem either.  My pay was always on time direct deposit and I was an IC so I could work whenever I wanted as long as I got my account done.  I was the only one doing this particular account so I wasn't in a pool or anything.  I did not like the voice recognition editing that I did.  There were so many mistakes, I felt like it would be quicker to just type the report from scratch but that could have been the particular account I was doing it on.  Not a bad place to start out I don't think. 
The replies are still down there and they are not all negative. I like working for them. My account has a combination of standard transcription and voice recogn. editing. I just started a couple of months ago PT and I am making more the longer I work and get better at the editing. The only problem is a language barrier with the Indian staff but personally it hasn't been a problem for me yet.
Focus Infomatics?
Anyone out there know anything about Focus Infomatics?  TIA

Truth be known, I've had my doubts and complaints about Focus.  However, believe me, I've experienced worse.  In less than 2 years of experience, I have met some really bad companies.  Some pay as little as 5.5 cents per line for straight transcription.  Right now, Focus is offering me the best pay rate of all (for night shift, 10 cents/line transcription and 5 cents/line editing) on a user-friendly platform (EditScript).  So, for now, I'm happy enough.  It's not for everybody. But, as in all other aspects of life, everything is point of view, and I wish that I hadn't wasted so much time trying to find greener pastures; as I haven't found any yet.

This is obviously my opinion and I own it.  I realize that you may not share the same opinion and I do understand your concerns and respect your differing opinions.



My experience with Focus has been neither all good, nor all bad.  For instance, the first account that I was hired for in January did not show up or turn out to be the humongous account that it was supposed to be.  As far as I know, it still hasn't come up to its expectations.  During that time, I was forced to seek work elsewhere, just to pay the bills.  I did complain to the Focus managers, but the response was generally something like, sorry for the inconvenience.  At the end of February, a new account came along.  To be honest, this new account reminds me of a spoiled child; it sounds like a big baby that needs a pacifier and needs its way all the time, with some really weird specifications.  But, it does provide plenty of work.  Currently, things are going well.  However, I am not saying that I intend on counting on Focus for anything stable.  It's just meeting my needs at this time (see my posting above).  However, it has been my own personal experience over the past 20 months that Focus (as it is for me today) is a better opportunity and a better fit for me than anything else I have encountered.  But, I'm still looking.  IMHO, it isn't safe, in this MT business, to keep all your eggs in one basket, especially if you need the income to just survive, as I do.
I have worked for Focus for about 6 months and have no complaints.  Everybody I have dealt with has been very polite and helpful.  I like the platform and thought it was easy to learn.  My experience seems to be totally different from others.  Don't know why, but that is how it is, so keep an open mind.

I have worked for them part-time for a year now and I love it!  I was a newbie when they hired me after MT course graduation and they trained us until we were ready for DSP( direct submission privilege) to clients.  I maintain a greater than 98% accuracy and get valuable feedback from them on a consistent basis.  The only bad thing was that in the beginning I was limited to a clinic account only and it would frequently be low on work and I had to get a full-time job.  I now have 3 accounts under my belt and have more work than I can handle. 

Although I am dealing with Indian co-workers, we mostly communicate through IM and they are very thoughtful and courteous to me.  This is my first MT job, so I have nothing else to compare it to.  I have just never had a bad moment with Focus and will probably work for them for a long time.

I know Focus will.
And I had an email from Alpha this morning saying they train. Doesn't hurt to ask DeVenture. They've gotten a lot of new eScription work recently.

They have good points and bad points.  I just wanted to add that there are more than just a few large and small companies in the USA that are getting work from Focus and subcontracting it to US MTs, taking a cut of the pay in the process.

I recently responded to an ad for a company that offered a higher rate of pay for 3rd shift and was using the EditScript platform and/or Dictaphone ExtText as well at Netcare.  Upon further questioning, it was revealed that the proposed work was coming from FOCUS.  However, this company was going to be paying less than if I worked at FOCUS directly.  So, beware of this apparently new program.  It seems to be a new initiative on the part of FOCUS to recruit these US companies, though I cannot figure out the rationalization for it.