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Serving Over 20,000 US Medical Transcriptionists

Maybe...maybe not...but they have sure lost A LOT of good MTs because of bad business practices

Posted By: !!! (nm) on 2008-08-26
In Reply to: FYI, MDI has NEVER lost a client. - nm

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Small MTSO and bad business practices

I think the reason for late/bounced checks is exactly due to a lot of small MTSOs not keeping business and personal money separate and they do not have a reserve to fall back on in case something happens.


I had one that did not keep her personal finances separate from business and some government agency (she was having legal problems) went in and wiped out her bank account...she still owes me big bucks and that was several years ago. Unfortunately, I kept working (2 months with no pay, stupid) believing things would get better and believed the excuses and lies before I found out what was going on and quit, but could not collect because she had no money left and then she just dropped out of sight (rumor has it she changed her name and moved to a different state).


Another one had the same situation as far as not separating business from personal money and bounced payroll checks (I quit when the first check bounced, lesson learned from the first time). I finally got my money from that one after months of waiting. Needless to say, I will no longer work as IC for small MTSOs. They will lie to you when you ask if they have a separate business account and a line of credit or reserve to ensure payroll is on time even if client does not pay on time or they themselves get into financial trouble.


BEWARE THE CONTRACT THAT SAYS YOU GET PAID WHEN I GET PAID because it means just that and you will have no legal recourse of getting your hard-earned money, definite red flag. 


 


USAMedTran Good or Bad....feeling lost
I need some information on this company.  I need to know if it is worth my time to apply with them.  I passed their test a few months ago and was offered a position with them.  I had already accepted a position with Amphion and so I turned it down.  I am now wondering if I made a mistake.  Amphion is turning out to be not what I thought it would be.  The workload has gone from overflowing to next to nothing.  Now I am getting emails about my production not being met.  Well when my primary account runs out of work in 4 hours and my secondary usually has next to nothing how am I suppose to make production?  Also I think the pay is really low.  I am frustrated and don't know where to go from here.
Huge turnover at OSi. They have lost most of their good employees and are
Me thinks this nutcase is asking and answering questions here hoping to get people to apply.

Check the archives here on OSi....bad news!!!
that pays late constantly - lost many good MTs.
x x
And you are no longer a hiring manager and probably lost out on a LOT of good people
because of how you handled it. HMMMM??
Pay offered last year was 8 cpl/w on 1100 lpd. Some posters said they lost all their good accts
s
Yeah, and since when has it ever been good business
practice to repeatedly shuffle MTs around, off of accounts they're fast and accurate on, to ones they're going to be slow on until they learn? And once they DO learn, you yank 'em again.

Why do you think constant employee turnover is good business? No matter how much money you *think* you're saving, did it ever occur to you that the constant turnover means:
1 - There's something wrong with the way you're running the place, or with your pay, or your equipment, or all of the above.
2 - Crummy quality. Do you think your clients and prospective clients don't know that you change employees more often than most people change their underwear? Of course they do. It shows in the work they're getting back.

Oh. And BTW: Don't think for a minute that you're getting away with sneaking all that work off to India, thinking 'they'll never know'. And if they don't know, then all us MTs intend to tell them.
I don't like it, but makes good business sense (sm)
Why pay OT to us when they can farm the overflow out at a lesser rate. I know some accounts have a $ penalty involved if companies run out of TAT.

So far WMX has been fair and upfront with me and as long as they are providing me with enough work to get my hours/line I feel they are keeping up their part of our business arrangement.


unfair practices
I would like people to be aware of a company called Advantec MT, to let people know that at least at the beginning they pay 1/2 cent per line but don't let you know until your first paycheck is due and then you find out and you have to pay for their equipemnt which I believe is very deceptive.  Thought everyone should know.
Shady practices
If an MTSO were late with my pay, I would refuse to transcribe another word until I had the check. This just plain old doesn't work and I would not accept such tratment.
Hiring Practices
Well, I thought I found a company that was going to be different from the rest.  The recruiter was ever so efficient and responded to my resume and tests very quickly.  She answered my emails almost instantly.  However, it seems that once I submitted my acceptance, the communication has come to a standstill.  Is this just the way it is?  This same scenario has repeated for me a few times in the past.  Maybe I'm still very naive in expecting something new and different this time.  I wonder, do the recruiters get a commission once the recruit says yes, or is this a far-fetched notion?
i have no idea how their practices are now s/m
But when I was there they required you to work overtime all of the time but would not pay overtime pay, and checks were not always accurate amounts. I guess the department of labor stepped in regarding previous practices
Sure, have lost patience, never lost sense of acting
x
I think MT is becoming a niche business that will soon consist only of ESLs with the good docs
s
Well, maybe you should change your billing practices.
I have a hospital account that I bill every week and am paid the following week - never late!

As an IC or MTSO you have the right to bill whatever way fits into your accounting/bookkeeping techniques.

Just a thought!
TAT and staffing practices (do they overhire to make TAT?) Also...
is the work routed to you or is it first in/first out. You should be able to plug in and have at it, as much of it as you can do at your own pace, and whatever doctor (ESL or not) comes up, rather than have someone select for you and decide when your 'Q' will run out. Those practices will hold you back from making and working at your full potential.
Since we work over the internet who do you report bad labor practices to...sm

I know one of the MTs that had their job eliminated at Medware last week.  The problem is this person's job was not eliminated, they gave it to someone else, but in the generic email it stated that there was no more job.  Seems like this should go against some labor law, but since we work over the internet who would you ask or report this to?  The job that was eliminated was the day person's job and the day person was given the evening person's job - the job that was supposedly eliminated.  We are trying to figure out if there is something that can be done about this or if this person should just say the heck with it and move on.  Thanks for any advice. 


 


QT lost jobs lost dreams
webmedx is hiring but they may already have enough people, I got a job there last week.  No matter what kind of bull you are hearing from management or otherwise is a lie.  The account is gone, please look for new jobs
Do you feel better now? !! Business is business, most of it should be confidential. Why post on a
x
Trying to build his business? He's been in business over 15 years!!!!!! sm
I also had a hard time, nearly impossible actually, getting paid. The owner does this on the side; he is very involved with other things.
If you don't know what is confidential, you have no business being in any business.
This is confidential information and should not be divulged. It is one of the biggest problems a co can have. If you have to ask...well I won't be able to explain it to you
to lost at sea
Please, please email me.  If there has been a mistake, Lee certainly makes up for it.  She takes care of people, but with everything going on, I can help. 
Not sure about if they have lost a lot
of people or got a lot of accounts, but they do not pay for spaces (at least they did not a few years ago when I worked for them). Very rude QA at that time.
Lost

I was at a lost today on the call, but it was not far into the call before i knew what i was up before it was even said. I have been looking like mad for a new job today. I have loved my job at HIS and now i find myself scared and worried how I am going to support my 3 children and myself.


Most of the companies i have found only take those with 2 or 3 pluse years. I only have 1 year 3 months in wiht HIS.


I too have shead tears today and said a lot of prayers that i find something before the bottom of the basket falls out of me and my kids.


They lost me
And I tell others to save their money.  Why should we support the AAMT when the AAMT does not support us?  Let them get their money from India and the Philippines.
They lost me
With a little luck, this will be the death blow for AAMT just like it was for the employees at Heartland.
They only lost the
2 accounts but site 120 also had the urgent care clinic work at 121 and 131 that were associated with a part of site 120. Site 120, 121 and 131 had a LOT of work but now it's feast or famine.
there's no 153/154 either. That's 3 lost.
no msg
They lost everybody!
They did lose a TON of people, including almost everybody in management! Since the SPI takeover, they totally stopped caring about their employees and treated them all like second class citizens! I know that was my experience! I am so glad to be out of that place! I make a ton more money with my new company since I get paid for spaces now, which I did not get paid for at Cymed/SPI!
not really lost

They are owned and run by the Philippines, so they didn't lose anything really.  Everything is run out of there now. Boy just try to find out who does what, nobody seems to know anything.  It's just awful awful awful.  Cymed was headquartered in TN, Spi bought, took over, moved the office, now some chick in Virginia answers the phone with a list of phone numbers but knows nothing or nobody. It's like this huge secret who does what now.


They Lost
DeVenture LOST the case.
I think everyone just was lost on the ...sm
fact that referring to an Asian descent person as Oriental was not PC. I have to admit I honestly didn't know that myself. Learn something new everyday.
That isn't why you lost your job...

No one cares about what is in the medical records right now.  Type it and file it and the lawsuits will come down the road...  probably by that time, the company will be out of business or in India or feel they won't have to face that. 


Hey, aren't we supposed to have a push to reconcile our medical records?  Everyone will have a set that they can take with them to each doctor?  Gee, what do you think will happen when patients find out exactly what CRAP is in their records.  Can you say L-A-W-S-U-I-T?  Come on, all together now... 


Lost my job to EMR
They kept saying that it wouldn't happen, that they would still need us, blah, blah, blah. Then about a month and a half ago I got called into the office. Myself and the other Transcriptionist were told that as of the end of August we would be without jobs. Now, if I want to get paid at all, starting Monday I have to go in-house through the end of August and work in the medical records department. I'm switching to general and legal transcription. As soon as I can find another full-time position, I'm quitting the MT business. Although I'm sure at one point that will go by the wayside too.
Don't think we lost any........
because of losing accounts. I believe the MTs on the accounts that were lost were just redistributed amongst other existing already low-volume accounts, which helps account for the NSA that we see so often. I think it is good that a company tries to keep employess on if their account goes away, but not at the expense of others who need to make a living as well.
Have you tried to go with the account they lost.
:
There is lost of work at MDI-FL....
Call the office and ask for another account. There are three starting tomorrow. I just got an e-mail about one with a system called Intrascript.


got that and I was one of the ones who lost their job last week....
so I am not in a good mood about the company at all right now. Don't know what they are trying to prove right now, but it is not good.
ex QA mgr lost her job for letting cat out of the bag...
and that is then I found another job as well.
Other lost accounts?
Besides the 120 account and Florida Hospital (don't know that site #), what other accounts have been dropped lately? I don't know about acute care or clinic sites, but ER has been very, very slow for the past 3 weeks or so. I don't know if it is all related to the loss of 120 or if there are others that haven't been mentioned yet.
wonder why we lost all these accounts?
Does anyone know what happened? Why did we lose them all at once?
They lost a lot of us, now, didnt they?
They will realize that   doesnt cut it.
Other accounts have been lost too. It would

be nice if someone would at least tell us what was going on so we can decide what we need to do.   I laughed about the Indian signing the paycheck.  While they do or did have an Indian working in the office I hardly think they are going to send the payroll to India. 


that account was lost too nm
nm
Has TT lost the QA manager?
?
For those who lost their jobs at QT (sm)

How were you all informed about the closing of QT?  I hope you all found homes.  Good luck to everyone of you going through this.


account lost was....

I started in September as QA2 on TOA, which is the account they lost.  All the files were being done overseas, or at least most of them.  There was only 2 of us QAing all of these and there was always a backlog of 1500+.  The other QA then got fired and there was only me until they hired a few more.  Then was told all work was coming back to US, so they overhired.  TOA is a big account and there was also another service doing them.  More and more, the doctors were going to the other service.  We were all let go on 1/30.


 


If you are waiting for 1099 from them, I talked to them yesterday and they said the payroll company screwed up and they were getting them today and would send them out today. 


lost report
Did you lose your C-phone audio? Make sure you have that first. If not, email your supervisor ASAP. To get the transcription back, go back into Bayscribe and pull up the template for the kind of report you were on. Then hit Alt+R and it will retrieve reports you have done or are working on. The first one that comes up should be your report and very little should be lost on it.
Don't feel sorry for me as I have lost nothing nm
xx
FYI, MDI has NEVER lost a client.
x
What are your guesses? You lost us.
NM