My opinion on QA point plan at Amherst
Posted By: fed up on 2005-09-18
In Reply to: I would like to hear MQMTs opinion of the QA point plan that Amherst has decided we should all be - MQSE
Yes it is ridiculous and you cannot possibly get a bonus for what they require 15% or fewer reports sent to QA every quarter. $50 and $100; what are they crazy.
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I would like to hear MQMTs opinion of the QA point plan that Amherst has decided we should all be
doing. I find the things they deduct for petty and ridiculous but I guess that is to make sure no one gets any bonus. Most of what they pick about is really not correct anyway. I wonder who came up with that idea. I think they had better go back to the drawing board.
The insurance plan in my opinion is excellent insurance. I am not sure if it will change when it'
time to renew or not. I really hope not but I know that a lot of companies change every year in an effort to keep costs down because most insurance companies start raising rates after you have been with them a year. The insurance is Great West and they also have excellent dental and vision plans. I believe the cost is less than $70 a pay period for the employee.
Don't worry just find out and then have a plan A and plan B
I have gone through something like this but not with that company. I too am the insurance provider for my family and there are preexisting conditions, so a private policy is no good.
First of all, I work elsewhere but had the same situation. I fell short of line count, but not because of me, because they did not have enough work, and I like many others cannot make quota because of the way they count lines. Then, on last paycheck there was a negative on insurance money taken out of check. I thought I lost insurance, but found out at the end of the year, they did an audit and found out that I overpaid all year and so I actually was owed money that check.
In the meantime, I found another job but have to wait 90 days for insurance. Can't find a policy to bridge the 2 jobs, insurance is on my mind all the time. My heart is with you. Personally I am getting the 90 day meds, working on my second job which will become my real job and if I lose the insurance, Cobra will kick in in case of disaster so that is like major medical.
Sorry such a long post, but I suggest: Not to panic. You probably did not lose insurance. Call the benefit provider to see you are still covered, not the employer. If you are not still covered, get 90 days of Rx if your plan covers by mail and be billed, immediately get another job which is a better place to work anyway (I found one) and in 90 days you will be okay. Some places like Disriter cover the first of the following month, but I would not necessarily suggest you work somewhere which is not so great just for insurance. You can consider TransTech. That would be my suggestion. Sorry for such a long post. But this hit a nerve and I wanted you to understand some options, as I have gone through it. Good Luck.
Yes. Amherst
How did you know?
MQ/AMHERST
The problem with the Amherst office is the VP in that office and the director. They are 2 overpaid women who micro manage the entire office. They need to do that to prove to the top management in the company that they are worth keeping. I would never recommend any MT staying in that office. If you want to stay with MQ I would advise transferring from the Amherst office. It will never get better with those 2 women. The in-house employees there are also very unhappy and are treated terrible by these 2 women. Unfortunately this office really gives MQ a bad name, whereas some of the other offices I think I run very well.
Amherst/ P AND M
yes you are right
amherst/P&M
I am not sure. I do know that these two women have actually had a death threat about a year ago. What a shame that corporate would allow this to continue. They must have know about that because the police were involved and it was documented. I would think the company would be fearful of more law suits, etc. not sure why they let this happen.
Buffola/Amherst
They are both the same. I think any office that is closed in the northeast, the transcriptionists are sent to Foxboro or Amherst, therefor lots of MT's and no work
Sorry this is the Amherst office of MQ.
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Amherst and no work
It does not matter if it is the end of the pay period or not, I am always running out of work since I was transferred to the Amherst office. Too may MT's and not enough accounts and yet they are still hiring. My girlfriend was lucky enough to be transferred to the Ohio office and actually had an incentive for this week end--go figure
Amherst/No Work
I was transferred to Amherst over 9 months ( I was tranferred there from Foxboro because there was no work there) ago and I am having the same problem since I started there. I really think that no one cares. I don't care how many times you call the office or email, nothing is never done. It seems so unfair because the other MQ offices have work and we seem to have the only office that is run like this--AWFUL!!!! Is there anyone out there that works for the Amherst office that never runs out of work and if so, how many accounts do you have??? Why doesn't someone in Corp helps us and get this office run right
Amherst I assume.
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MQ-Columbus/Amherst
I too work for the Colunbus office and it is the best. I have one primary acct and I am able to do 15,000 lines a pay period and never worry about running out of work. I am not bragging about it, I feel sorry for the MT's in the Amherst office and wish that your office was run like the Columbus office. Why do the big wigs let something like this continue on and give MQ a bad name. Rumor has it that my office is closing and we are being transferred to the Cleveland office, that is fine, as long as it is not to the Amherst office.
Amherst MQ Office
Why is this office allowed to operate this way?? Why is nothing done. I wish this office would be closed and we were transferred somewhere else but it seems like any office in the NE that is closed, is sent to Amherst.
why they keep amherst open
amherst office runs all of the east coast offices. So you are probably safe if you tell HR you want to be managed by the west coast team. I think they are much nices to their MTs
You must not work out of Amherst
I am required to work 8 hours a day, being fulltime, and required to type a certain amount of lines per pay period. If I get my lines in before the 8 hours, I cannot stop working until I have worked the 8 hours. They are watching. Why do I have to do both?
It does not make sense to me. I DO NOT get paid by the HOUR. I get paid by the LINE.
Does anyone have an answer to that one?
RUN FROM AMHERST AS FAST AS YOU CAN.
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Amherst and lack of work
How do you deal with it?? You try to get someone at the office to listen to you and then you start the endless list of 5 or 6 accounts that you bounce around it, trying to meet your line quota in fear that they may take away your insurance and now that the MT's from yet another office closing have been transferred there, I somehow do not know if this will even end. If MT's are out of work, why does the hiring continue?????? Or as someone has said, are they trying to get rid of the higher paid MT's, afterall MQ did say in their SEC report that they expected thier revenue to continue to decline with the loss of accounts and with new accounts coming in at a lower rate due to competition. One of the MT's that was transferred with me to Amherst, actually we have been transferred twice since the closing of our office, has started to do some ASR and was wondering if her pay scale was going to change. Her supervisor made a comment, "I don't think your rate will change, I will let you now" , has anyone had their rate change since doing ASR?????
Does anyone know how many offices MQ had 2 years ago and how many they have now?? Just curious as this was one of the things mentioned in the SEC filing ---about more offices closing--are they going for the Big Four--I was surprised to see that the Atlanta office was closing as I always thought that was one of the Big Four
Amherst needs 2 take a course in managing a business...
from Columbus. Great office! Kudos to ya guys...
amherst paying production and pto only?
Does that mean that if you work at Amherst office, there is no such thing as full-time and no health benefits? Very confused. If the packet states you can work 8, 16, 24 hours are you considered employee, and they take out your taxes. Am I understanding there will be no such thing as SE anymore? Please can some clarify these questions. TIA
Amherst regional office
i hope that you are not referring to the amherst office, that has to be the worse office in the northeast--let's hope that the regional office is somewhere else
I guess Amherst, NY and Ohio but I dont know the 3rd one.
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Why does Amherst not offering anything at all. I guess because they have enough of us idiots to do
what little work there is there is no need to pay for anything at all. I guess they would rather keep hiring than allow us to have work and get a little extra on weekends and holidays. Nice right.
Which office are you in. I am in Amherst and always out of work along with everyone else. What good
do the incentive plans they bring out do if we have not work. Isnt that crazy. You get x amount of money for x amount of lines but no work and now they will give employees more leeway to get their lines in so we will all be fighting for lines at all hours.
I have been with MQ Amherst now for 3 weeks and have continually run out of work. I know this has
been hashed out on here many times but my question is does anyone expect this problem to ever get resolved or should we simply expect to keep running out of work at Amherst forever. I know when they call me about the new pay plan and tell me it is incentive based I plan to tell them they better make sure we have work or their plan is a joke. What can I expect with this office and what can be done to correct it. I dont plan to have to work 8 accounts to get my lines in and have them QA me on accounts I have never done besides. If this problem is long standing and unlikely to be resolved it is time to either get out of that office or get out of MQ so I would like some good ideas and comments on this. We know it exists but what is the next step.
MQ Ohio office closing-why not Amherst
What I don't understand is why they are closing an office that is obviously run very well--I don't think I have every seen anything but good about this office and yet they are closing it and continuing to leave the Amherst office open. What is wrong with this picture!!!!
Something is not right here but yet nothing is being done
no answers, but correct, not out of Amherst office.
x
Is this the same office as Amherst. Why do they constantly run you out of work at Buffalo with no
explanation. Well, a lot of offices that are closing are shifting to Buffalo so I will be very unhappy if I lose my accounts and I will be long gone. Are you losing a lot of MTs at Buffalo because of this.
Does anyone work for the Buffalo/Amherst office of MQ and do you get bounced around a lot on
accounts or do you have a main mostly. What can you tell me about these people.
This office may be soon joining Amherst and Foxboro so not sure about that. I have not heard much
good on here about it.
Stay away from Amherst, NY. Bad deal there. No holiday pay, no weekend pay, and on it goes. They
are control freaks. I unfortunately got transferred there no of my own accord.
Is everyone in the Amherst office being run out of work or how are they dealing with this situation
if you are out of work. Anyone with any experience with this at Amherst that can shed some light on what to expect at this office from what you have experienced. Thanks.
Can you tell me about the Amherst office as I just got transferred there and alrady seeing my work
disappear. Where does it go.
Well here we go running out of work at Amherst again. Does this go on all the time at this office as
I just started there. How many accounts do you need to have work there. This whole thing with MQ is ridiculous and they keep hiring. Must be getting ready for something.
Is there a reason that MTs get nothing extra at Amherst and have so many accounts. Who is in charge
that makes these decisions or do the decisions come from Corp and are going to be the norm for all MQ main offices.
Does anyone happen to have the number to call Amherst MQ office. Thanks much.
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Has anyone ever noticed from Amherst MQ there seems to be work in the account and then suddenly
it just strangely disappears. Any clue where it goes.
Well if it is Amherst stick together and all of you call New Jersey. I did and a lot of people in my
office did and I dont know if it did any good or not but when I talked to New Jersey I got the distinct impression that were getting a lot of calls. They were very grouchy for sure. Dont just sit back and take it or nothing will change for you. There QA plan is so abusive it should be thrown out. You wouldnt believe the things they take off for to make sure you dont get QA points. They are a very very abusive office and it seems as though they like to make people miserable so it seems they must be very miserable women. You know, misery loves company.
Are we all from the same office. I am from Amherst and they run such a tight TAT time anything runs
us out of work even a doctor coughing a few extra times and we are out of work.
Excellent point, and point in case
look at the charlatan christian in the
Whitehouse who uses religion to push his agenda...
Christian IS as Christian DOES...
I understand your point, my point is why can't MTs and QA work together..
being QA doesn't mean you are above everyone else, you are just an extra set of ears...and why do so many MTs take offense to QA??? That is my point...you made have had bad experiences in the past with QA but not all QA are bad...
I have heard really bad things from QA about our overflow that goes to Amherst. Not good quality and
clients complaining because the MTs that are getting the work are making mistakes and not reading the client profile. Good way to lose accounts.
I have heard they will have three main offices. Is there a reason Amherst is so short of work. What
is it they are trying to accomplish. They must be losing MTs if there is no work. No the new ASR rate is not out yet. If it goes low you will see an exodus off ASR I guess so that will mean more MTs on the regular work. It will be a big shock for some of them to see what that is like now.
Warminster office is about ready to close its doors. Our accounts unfortunately went to Amherst. I
understand they are going to have a national system not regional where when there is a hospital that needs help people out of work get work in it. I would rather have a main account or a few I know so I am not sure about this new deal. Maybe they are going in with Spheris.
Dont count on it. We got transferred to Amherst and all of a sudden tons of backups on the accounts
and no work.
Hear, hear! Read My Opinion's opinion.
Regarding Wondering's question, the company I work for is investing strongly in upgrading its MTs' and editors' skill levels (exactly what this says about need for us for ten years down the road I can't say). This morning I found an e-mail saying they would pay every one of us to attend an on-line class on making Expander macros to increase our productivity. Amazingly, I have to assume many employees were choosing not to attend the unpaid ones they had been offering...
Actually, I can see your point AND the opposing point
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Amherst so we make less money and they get more money for MQ and bigger bonuses. Our guidelines came
from Amherst.
new MQ pay plan
It's been in QNews, snail mail and on MQ's home page under the QNET as promised by Frank for the last six mths.
What do you like about this new MQ plan?
I would just love to know what people like about this new plan because the way I see it they are not paying for your internet service anymore which is essential to getting this job done and they are not offering any kind of weekend incentives which is when they are always begging people to work and also, the part that really is laughable is even if you are part time and say work 15 hours a week and want to work 20 instead one week you have to get that approved. Now, they are always begging people to work so why do we have to get approval to work extra. I can understand over 40 hours but if you are part time what is the big deal. As long as you put your hours in that you are supposed to, why do we have to go through the trouble of calling our supervisors and asking to work an extra hour or so.
I don't see much of any kind of incentives in this new plan. I mean if you type over 1200 - you get a small increase. Say you type 1500 well you would make an extra $1.50 that day. What kind of incentive is that?
I just don't get it. Maybe I am missing something and people can explain to me what they like about it. I would LOVE to hear it.
new plan
There is nothing to like
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