Not my C-phone account. Just got a backlog report
Posted By: and it shows no backlog at all. nm on 2006-06-14
In Reply to: C-phone accounts have tons of work - XX
x
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At least you can see the backlog report
NM
Yes there is a major backlog on that account
nm
what are you talking about - there is a huge backlog on the oncology account....
they are even offering bonuses to help get the work load into TAT. What account are you on and what center are you talking about?
According to Allstate, they have a new account and have over 1500 jobs in backlog, is this not true?
What's the real scoop?
Make the right phone calls and report her
xx
I had the phone interview. I did the report part of the exam with Express Scribe (sm)
last week, but haven't heard back from them. Does this usually take this long? tia
Every report has the name of the account
at the top. Every single one. Maybe you should have slowed down and taken more time on your first two days of work. They call it training for a reason.
LM- Have only been with MDI-MD since 10/05. I have one account through a C-phone system. From what
have a few accounts with audio through internet & are in the process of expanding that capability to other accounts.
So far, my primary account has been swamped since day one & I haven't requested a secondary as yet. Also,to date, I only have been doing Ops - which are my speciality.
As mentioned, the one & only drawback I've found is paying for LD. I'm using Vonage and, so far, no problems! My sound quality through my C-phone has been excellent, have only had 2-3 dictators on cell phones, which were still decipherable compared to what I previously had received.
I imagine the ESLs on my account are 40-50%, but, they are nothing compared to what I had been receiving. After doing a few reports, their accents are able to be picked up on.
My pay was equal to my prior job (12 yrs as SE) during my training & increased after training.
Well, almost forgot - Yes, I have set up Normals with editing as need be to comply with dictation verbatim.
If you're looking for a company that appreciates good MTs, then I would recommend MDI-MD.
I just can't begin to tell you how my dread of logging on every day was totally reversed after being accepted at MDI-MD. Everyone at MDI-MD is there to help you 24/7.
I have found my Home and hopefully you will too!
Former Med_ SE.
Is this a C-phone or internet account? nm
nm
Radiology by the line for one account and by the report sm
for another. I make more by the report though.
I think they are paying per report on the account they are hiring for now, They
usually pay 1.20 to 1.30 per report plus they also have a productivity incentive where you can earn about an additional ten cenrs per report. Great people. I would definitely give them a try.
My account requires a second phone line (nm)
Patience, is your account internet or c-phone? nm
nm
$2.50/report own account - .17/line small MTSO
Hmmm...wonder what account you are on..my QA is great..what was wrong, which report,what I put and
 what it should have been. I've no complaints at all about this company. The account is picky but that is not Amphion, that is their client. Besides, that what I get paid to do. To each their own I guess.
Rad pays by line and by report, depending on the account
I have had rad accounts at Keystrokes pay both ways. I haven't heard of one that pays for reports over 2 minutes, but it all depends on the client. Your starting rate typically depends on your experience. Everyone at Keystrokes is super-nice, you will like working with them. Agree with poster who said get a backup account from day 1. Getting IDs for your account can take quite a bit of time, so be prepared to wait. Good luck.
Just depends on the account. I work for MDI, don't use a c-phone but also don't have Bayscrib
x
It depends on which account your on. If you WANT to be on an acct with a C-phone, there is plenty
but, if you like, AND were hired for internet-based, you will be disappointed. Just goes to show that there are two sides to everything. Some people love it and some people hate it.. personally, I have chosen to work for a company that everyone is happy being at and you cannot find one single bad post about them. I have figured out.. that is a for a reason. When you see even one bad post, you should at least look into it further. I thought that people who complained were just ex-disgruntled MTs but soon found out for myself what they were trying to say so I say, go ahead and try it out yourself and decide.
Hmm..If this is the radiology account, I thought they were paying on a per-report basis..sm
I worked for them for a little over a week and we were being paid per report. Must be a different account they were recenting hiring for or either they changed the pay structure.
At any rate, my experience was less than grand as well.
My account is so good, I feel as if I'm cherry-picking with every report....
Sorry, but I actually started today and my account is FABULOUS. Every report I've had today has been so easy to edit, I feel like I'm cherry picking, although this account obviously just has fabulous dictators as they are randomly falling into my cue.
I knew someone would try to rain on my TT parade.
Glad I've got a HUGE umbrella :-)
I currently am on a C-phone account...mine stays pretty busy (sm)
If they are offering you 2 accounts I would probably take it. I wish I had a backup for the times when mine is slow, which is rare. The C-phone accounts aren't bad but I worked on Docuscribe at Medquist and LOVED it! For what it's worth, I'm happy at KS. Good luck!
Wait to talk to the recruiter. If the account you are working on requires a C-phone, sm
they will loan you one if they have one available. No sense in spending extra money if you do not have to do so. :-)
Good luck ! I love it at Keystrokes. I have only been there about 4-5 months,but my experience has been a good one. I think you will like it.
Are you looking at same backlog I am? sm
There are literally hundreds of jobs available now on a number of different accounts. What you need to do is discuss with your STM getting on some of these accounts.
You are SO right..the least backlog and emails fly. Overstaffed now for sure. nm
nm
Or what about when you get the e-mails that there is too much backlog and D will have to hire..sm
more MTs if you don't get it cleaned up and then you dial into your 3 accounts only to hear requested dictation completed. I don't understand this and it is very frustrating and
Did anyone else stop getting backlog emails?
Usually get an email from the account liason in the mornings plus backlog reports through the day and then suddenly I get no email at all from them. But I can still log on and work. I know they were changing the email system and I got the email last week sometime I think asking if they had the correct email address, and to let them know if not, but then I stopped getting emails!
Why is that Rah Rah? Don't you check the backlog page?
I get tired of ppl who shoot down every positive post when they are TRUE....
Discharge Summary Backlog
work. Did anyone apply for it?
...always a backlog by the client. If it ever gets cleaned up, you have no work for that day. This
s
For some of us, it can last all day. Just look at the Acct Backlog page, especially on the weekend.
Maybe we all have the same supervisor. Don't know. Can you have accounts that are under more than 1 STM?
The backlog page doesn't always show all the OT - sm
Beg to differ - my STM just send her daily update saying you could work extra on about 6 different accounts. I saw another STM this morning saying the same thing in her update. So sorry if I offended you.
One person's experience is not everyone else's. If you are limited to only radiology, no wonder you are out of work.
Worked on C-phone for 10 years with 1 phone line
nn
Low work?? Hmm - check backlog page - lots of OT offered right now. nm
Are you on the ChartMatrix side mebbe?
I'll check that our. I mostly stare in disbelief at the Acct Backlog Page.
Disgusting. I'm disgruntled, too. Just got an E-mail asking for help from some newbie on my secondary on which there are only a couple dozen jobs. My primary is out and my STM will not give me a 3rd. I had a 3rd, but we lost that hospital in June. Sick of it.
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.
If anyone wanst to get through to me while I'm working, they have my cell phone number.
And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert. Hope so ... would make it easier (less expensive) to work when traveling. :-)
Lots of good companies out there -- hope you find one that fits :)
C-Phone = Connexions Phone
Dictaphone is a company and one of their many products is a C-Phone.
http://shop.dictaphone.com/productDetail.asp?id=27
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
Rad report pay - sm
Wish I knew where you got $1.35 as a norm. The most I've ever been offered was $1.25 and that was for Meditech radiology, the pits. Care to share where you got this norm? TIA
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