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...always a backlog by the client. If it ever gets cleaned up, you have no work for that day. This

Posted By: happens often. nm Wanderer on 2006-09-05
In Reply to: Downside is that there's rarely a steady/even load of work everyday unless there's always a ba - by the client. nm Wanderer

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Low work?? Hmm - check backlog page - lots of OT offered right now. nm
Are you on the ChartMatrix side mebbe?
They must have cleaned house, then. sm
This was a few years ago. However, anybody can do a search of these (and other) boards and find that this was (and I think continues to be) their reputation.
This thread has been cleaned up and edited. (SM)
If you have anymore questions or objections to content posted, either post the link on the monitor board or e-mail myself (moderator@mtstars.com) or the Administrator (admin@mtstars.com).

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No! Just got fired as they cleaned house
I would not recommend them. Maybe they are hiring again because the offshore isn't working out. Who knows, they just fired about 40-50 US MTs.
I know, but we will have it cleaned out to start the week and then it is (sm)
the last week of the payperiod and seems like people are always having to try to make up lines/hours that week.

Good luck to us all.
maybe not over hiring, maybe no work being given to them from the client

Any RAD MTs work on Client Server
TIA!
I work right for the client.......not the MTSO. I am an IC for a hospital. nm
x
The client will not know how their work gets done. A contract is negotiated and
line rate agreed upon.  End of client involvement.  I have never seen a contract where the client specifies exactly how the work is to be done.  The client just wants the work done timely and accurately.  At that point, the MTSO can either hand the work over to MTs they are paying 8 to 10 cpl to transcribe or they can run the dictation through the VR server and have it transcribed and then edited for much less.  The client still pays the agreed upon rate, but the MTSO makes a much greater profit by cutting MTs pay by half and asking them to edit.
Old posts also say your pay is docked if client is unhappy with your work. No thanks. nm
s
They only offshore if the client wants it. Most accounts do not want their work offshored. NM
x
Sten-Tel is bringing all of their offshore work back in to USA. Per the client's wishes! nm
x
Such a lame excuse too - I'm so sure the CLIENT ASKED to have their work outsourced overseas!
They do think we're idiots, don't they?
Are you looking at same backlog I am? sm
There are literally hundreds of jobs available now on a number of different accounts.  What you need to do is discuss with your STM getting on some of these accounts. 
At least you can see the backlog report
NM
You are SO right..the least backlog and emails fly. Overstaffed now for sure. nm
nm
Or what about when you get the e-mails that there is too much backlog and D will have to hire..sm
more MTs if you don't get it cleaned up and then you dial into your 3 accounts only to hear requested dictation completed. I don't understand this and it is very frustrating and
Did anyone else stop getting backlog emails?
 Usually get an email from the account liason in the mornings plus backlog reports through the day and then suddenly I get no email at all from them.  But I can still log on and work.  I know they were changing the email system and I got the email last week sometime I think asking if they had the correct email address, and to let them know if not, but then I stopped getting emails!
Yes there is a major backlog on that account
nm
Why is that Rah Rah? Don't you check the backlog page?
I get tired of ppl who shoot down every positive post when they are TRUE....
Discharge Summary Backlog
work.  Did anyone apply for it? 
Not my C-phone account. Just got a backlog report
x
For some of us, it can last all day. Just look at the Acct Backlog page, especially on the weekend.
Maybe we all have the same supervisor. Don't know. Can you have accounts that are under more than 1 STM?
The backlog page doesn't always show all the OT - sm
Beg to differ - my STM just send her daily update saying you could work extra on about 6 different accounts. I saw another STM this morning saying the same thing in her update. So sorry if I offended you.

One person's experience is not everyone else's. If you are limited to only radiology, no wonder you are out of work.
what are you talking about - there is a huge backlog on the oncology account....
they are even offering bonuses to help get the work load into TAT. What account are you on and what center are you talking about?
According to Allstate, they have a new account and have over 1500 jobs in backlog, is this not true?
What's the real scoop?
I'll check that our. I mostly stare in disbelief at the Acct Backlog Page.
Disgusting. I'm disgruntled, too. Just got an E-mail asking for help from some newbie on my secondary on which there are only a couple dozen jobs. My primary is out and my STM will not give me a 3rd. I had a 3rd, but we lost that hospital in June. Sick of it.
client
Boston, Mass.
own client
Get this, I had my own client since Feb.  When i first started they were five weeks behind.  Got them all caught up.  REcently have been having trouble getting my paycheck.  Keep being told its in the mail.  I started putting a little bit of pressure on my boss yesterday and now tonight at 10:30 i got an email saying we should part ways.  I am so upset and do not know what to do.  All because i asked for my pay.  Uh may be they dont think over 2G is not a lot of money to them but I do.  They also were pushing me about TAT.  They gave me 4 days no problems as long as i get the files and everything i need in a timely manner, which lately i have not so i have been calling the manager because that is what i was told to do.  I really hate to go back to work for a big national but I guess now i have no other choice.  I wrote back a big reply to her email and waiting to see if i get a response and DH also told me i should call my manager and tell her thanks for the back stabbing?  What do you think?
client
Oh yeah, they did not even give me the decency of a phone call jsut a lousy email can you believe that?
its the client
Hey, it is usually the client that changes pay practices...why is everyone on this board out to badmouth one person after another....dishonesty is not always the path taken
I have (I am an IC). I had one client that
used cassette tapes and if I had to scan a tape I charged an extra 0.02 per line for that report. Not much, but it did cut down on the Stats. I also printed reports at home and if I had to reprint something because of their error or losing report, etc., I charged 0.05 just to reprint it.
The client usually never knows about VR sm
being used (big secret the larger companies keep), so they are getting full transcription rate and paying 1/2 rate to MTs to edit - more profit for the service!
No, you got the client because

you can hire MTs that will fall for it.   


only if the client allows it
is disengenuous and poor logic. It is also moral relativism, which in my book, is very, very wrong. I ain't gonna be working for them, either.
If they are only charging the client
8 CPL, as you state below, then that is sad.  They are undercutting and the MT is the one that loses out because they will not get paid as much.The services keep dropping their prices and are only able to do that by paying less out to the MT.
Meditech Client

I never used Meditech.  Hope it's easy to learn.  Hope these are not too many questions:


Does it slow you down? If it does, even with cable?


Are there a lot of steps or screens to go through before starting the report?


What does it mean that it is Word-based?  Can I use my own Word?


Is there a spell-checker?


How hard is it to use their canned text?


Does it black out my desktop when I'm signed in or can I still see it and go on line, etc?


Someone said sentences or paragraphs get strange when you try to go back to fix a mistake?


Thanks for any answers and anything you can add that might help.  I'm worried. 


Client does not pay for no report, so...
you aren't paid for a no report. No reports take about 5 nanoseconds to generate and send through, and you can go days before you get one...on all other reports, you are paid for the demographics.
Magic or Client? nm
nm
Its not AccuStat..its the client

I have worked with AccuStat many years now and they always pay as soon as the client pays the invoice.  If you are going to complain, become an employee instead of an IC.  It's so nice that you put something negative about a good company without the explanation behind it!!  Read the laws on paying ICs!!!  


Again to all, the company is a good company; been with them 6 years and they pay always!!! 


I am an independent and I cannot get client to pay
Anybody have any options for me how to go about getting paid?
No company will put an MT before a client, it's the
nm
Just like I had a client request
each day.  I said absolutely not as I am an IC and I am not available sometimes before 4 p.m. and also may not have the work complete.  Once the doctor found out, he was definitely agreeable to my take on this situation as opposed to his office staff.  You see, sometimes, the office staff whether it be for your own private client or for a company will try to get over.  I also informed this office staff that I would have to be an employee for that as well as paid an hourly rate in order to be on call.  I work by production at my own leisure.  I give them the turnaround they would like, but that includes delivery.  The physician has not and will never have a problem with that; it's the office staff that wants to see me sweat because remember they think we have it made.  Without benefits, I call my own shots.  Like or not, the client/MTSO contracting with you must give you that right OR make you an employee if they'd like to demand things.   All in a day's work! 
FYI, MDI has NEVER lost a client.
x
It is not that every client is questioned,
they usually come in with their list of preferences and if it is not done their way, BOS or no BOS, they will leave very quick.
How do you KNOW what the client pays?
Gottcha, because you are an MTSO !

Do you really think that clients pay 5-8 cpl? Go and fly a kite, toodle-loo, they pay at least 12-15 cpl.
All well and good, but if the client is only
willing to pay 15 cpl, the MTSO cannot afford to pay the MT 10 cpl.
In this case the client knows EXACTLY what is going on
In this case the client was the one who bought the eScription program and forced MDI's hand. They told MDI either you can be our service at this new VR at a reduced rate or we will get someone else. If MDI had said no I'd probably already be out of a job since the account is a large-volume group of hospitals and there is no way the other MDI accounts could absorb that many MTs.
Just because "the client wants it", does NOT
And going along with what a morally bankrupt client wants doesn't make it 'right', either.

I used to have a business of my own once. Service-related, but not MT. Sometimes clients asked for things that were just WRONG. As small as my business was, I still had the backbone to say 'NO'. It's sad that these big MTSOs, with oh, so much money backing them up, don't have the same backbone.

They seem to have forgotten:
'TWO WRONGS DON'T MAKE A RIGHT'.
Hey, I don't make the rules - the client does! SM
This is what the CLIENT has told us. They don't want us "padding" with "This is" or adding extra words to make complete sentences. I'm as bound by these rules as the MTs!

CorT is a client of Focus actually. sm
Focus subcontracts work to CorT as well as a few other companies.