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Oh, let's see, pay us more for quality. If anymore MTSOs resort to offshoring,

Posted By: MTIAM on 2009-06-09
In Reply to: what is scary is when they threaten to release - no work

I will start asking each and every healthcare provider I see who does their transcription and if it is offshored or if they suspect their work is offshored even, I will suggest that I come in and type my OWN report, at no charge to them -  and I ain't kiddin'.

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Only as a last resort

They are on their way out. They are currently for sale or already have been sold, and you may end up not having a job because of it. If you can find something better, take it. Work for them only if you are desperate. Earlier this year, I tried working there but could not take the lousy shifts they offered me. As a single mom, I needed better hours--I NEVER saw my kids. Their pay scale is horrendous--6.5 or 7 cents a line, you have to learn everything yourself because the mentors won't teach you a thing, and the mentors are deliberately spiteful and rude. I've been hearing from people that work there now that they are frequently without work and DO NOT get paid for time they aren't transcribing. It is a real Hell hole--avoid it if possible.



They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it. 
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product.  Heck, half the slams on this board about MQ are the garbage work the MTs put out.  Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT.  Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA. 
Not too much anymore
Generally they don't want you working for another company in the same geographical area, but don't say too much about having other jobs. They know it's hard to make a decent living with one. I work for one national as an MT and for a smaller company as an Editor and either cares, they just care if you slack on one to work for the other.
That was last mo. Before that I used to do okay, but that isn't possible at MQ anymore. nm


Yup, most definitely. Can hardly get 200 lph anymore.
Rae are you out there anymore?
Do you have to use their CPU or don't they do this anymore? Thx. nm
I don't think she is there anymore.
RUN....they don't do DD anymore
They don't anymore.
Not there anymore but the same
experience because if you ask a question you get many different answers and you never know what one is right.  I hated the platform and QA was the rudest QA I've ever encountered in my 7 years of doing transcription.
Not anymore. Martha is gone. NM
Don't work there anymore,
so I can't check. Just wondering if it someone who deserved it or someone who was backstabbed.
I don't work for them anymore because (sm)
my phone started ringing off the hook for new local accounts, so I had to leave them, but if that hadn't happened, I would have stayed.  Very nice, very easy to deal with, always pay on time every week, great accounts.
They don't want to pay benefits anymore.

These are all trip ups for you to lose your benefits.  Power outages, emergencies, nothing matters when it comes to adding up to 40 hours, without which, you become a part timer without benefits - only production and PTO time is accountable towards those 40 hours - and about that so called wonderful PTO time most of us just starting accumulating 11 months ago:

In the 2080 hours which make up a "production" work year, you are now expected to produce 2000 of them with no exception other than the 80 PTO hours.  In  those 80 hours you must fit vacation, sick time for you and kids, holidays, personal time of whatever kind (keeping in mind most of us are the glue of our families;i.e. the mother).  It was better when they didn't give any PTO and you had reasonable, practical, human beings in a office to confer with about when you needed time off - and by the way - if you worked in a 9-5 job, your production time would be 6-1/2 hours a day, not 8. 

This, being done to educated professional people who are NOT easily replaced?  I think not .  It's not worth it.  There are still plenty of doctors out there who are willing to work one-on-one with an intelligent person rather than to be slickered by some smooth talking corporate job hunter. So, it's good bye to being a company employee for me.

Same here. It's very difficult to get anymore than 200 lph
Am considering quitting also. Have averaged 300-400 lph at any other place I've worked. I also agree with you about the emailing bit. After every update about how much work is on the system, it's ALWAYS followed by an email from the owner about a minute later telling you to either stretch more or threatening you with their PRN Program or that you'll lose the work to offshoring, etc., etc...

Have nothing against anyone there, but I very rarely ever break 200 lph working on their hospital accounts. Bayscribe definitely gives low line counts.
After 12 years of doing this, I don't need them anymore. I think that KS was being
hard on me because I have had to take a lot of time off, often at the last minute. They just don't care that I am depressed and have a lot going on.

That's the problem with these big companies. We are just a number. When they were smaller, they would cover for a person in my situation and care, but now they just criticize work and get picky picky picky about it. They forget the times that I pitched in on my days off and just focus on the last few months. THAT is why I am mad and frustrated. They treat everyone like a number. I think this industry is in trouble because of the big companies.
I guess we won't see their ads anymore.
Hardworking MTs, if u can't take it anymore

This career has careened into the toilet.  If you are a good MT and can type fast and have good grammar, there is always a job for you as a legal secretary.  This is NO JOKE.  They will hire you without legal experience.  They do pay very well.  Your job will never be replaced by an Indian or other offshore person.  The medical benefits are not always great but sometimes they are.  Just know that you do have another career waiting.  I am not saying lawyers are sweet to work for, but they do pay, they do give generous bonuses at CHRISTMAS, they let you say Christmas even if they are Jewish.  They will become very dependent on you, as lawyers can't tie their own shoes.  Think about it!


Sad as it is, nothing is sacred anymore.
Who doesn't anymore?

Fact of life.  More Editor positions now available, less typing, hourly salaries.

I never hear about QT anymore. Are they still here?
I wonder if K.C. will have a job.. there are no 'U.S. Operations' anymore to be VP of!!! nm
That's all it ever is to ANY company anymore.
Not so frustrated anymore
I was frustrated a little while back. My account manager quit and I wasn't getting paid for my 2nd shift differential, but now things seem to have settled down. They have a new person doing payroll, and everything seems to be fine now. I have always loved the account that I work on and I even just got a new secondary account, so things seem to be getting somewhat back to normal there.
Does anyone not assert themselves anymore?
I am sure i will get bashed for this, but frankly, when taking a job, why not say, could you please put me on the account that i am going to be on long term? It makes sense for them to allow this so you will not waste more time learning specs, etc. If it is a difficult account said company should let you know that or they aren't worth working for in the first place. You can win if you ask questions and say what you want. If they don't stick to their end, fine, leave.
Anymore info?
Do they treat their employees well, pay on time, have plenty of work, etc.? I am kind of on the fence about leaving my current company for them. I heard that they do pay a little less. Any info would be greatly appreciated!
I am IC and do not use IM to communicate anymore - sm
It was just a way to watch me and for them to treat me as employee and not IC...no more of that.
Who was that with and why don't you work on it anymore? nm
One of the AC is "suddenly" not an AC anymore
"Network" -TT (I'm mad as **** and I am not going to take it anymore!
For those of you who remember the movie.
don't have to worry anymore, I am done at JLG nm
Not a sheep anymore
Only when WE the people stop being sheeple will the SUITS pay attention.

Enjoy your day.
Who's pay isn't insulting anymore?
The best I've ever been offered was 8 cpl for standard transcription on an account that only had editing at half that. The MT business just does not seem fair anymore. Sometimes I think they don't want us to make a living. But it is not like they can survive without us. Besides greed, what are they (MTSOs) thinking these days?
It is not hourly. They do not do that anymore.

We don't have to put up with this anymore from MT companies
No, you are not the only one. We don't have to take this anymore from MT companies who will not pay their MTs. I was rightly shocked about this company though. I had actually thought better of them. Well, we will see what happens soon.
I am glad YOU don't do it anymore either sm
It CAN be uninteresting, but not boring. If I were to allow myself to get bored, I would not be as productive or as accurate. Being bored is a way to do sloppy reports slowly!

Part of my pleasure is the mastery I have with MT. I have so many other things in my life that being an MT affords me that I can't complain.

Glad you are GONE.
If you don't do it anymore, get off the board. nm
I have been in the same situation, not anymore though.
I started at a company and I think they used Chartscript. My line count went from over 2000 per day to down to 1200-1300 per day (straight) and I told them no way, I just type a lot more than that. I did not stay and now at another place with VR and straight and over 3000 per day. It is not you!
I'm not the fastest anymore because

I have arthritis. When I was straight typing, I was doing 150-200 lph. Before arthritis struck and at my last job, I was doing 300 lph.

I don't sit at my computer 12-14 hours a day. I make up my time at MY convenience. I have a life, too.

As for the TT gift, who cares? I was a bit surprised that nothing was said or the gift certificate didn't come, but who really cares? That's not what working for a company is about. I've worked other jobs (not MT'g) that didn't give a rat's butt about the people. TT does care.

TT will get everything straightened out, I'm sure of it. It will just take a little time.


We quit and will not take this anymore!
I wonder what would happen to the MT industry if all of us who are not happy at our jobs - which by the looks of these boards is roughly 90% -just left for 2 weeks. I know most of us cannot afford to do so, but wouldn't it be nice to see what would happen to all of the wonderful VR programs, all of the crappy dictators that we suffer to decipher and make no money transcribing for; QAing crap that no one can hear - it's a dream that I would love to see become reality. Without an experienced MT, this whole business would not and could not function. Keep paying us less and less, and there will be an out-migration of MTs because we can't make a living off of 4 cpl.
I am so sorry, no MT is not worth it anymore. sm

I will find something else to do.  I just can't take all of this cutting anymore.  If their goal was to drive us out of the field so they can send all the work offshore, then they have won with me. 

I am sorry for you and all the Transcenders who are going through this, right before the holiday season.  It's no way to be treated and non of you deserve it. 

she has been saying she wouldn't come here anymore since over a year ago
ain't fooling no one.  Also, as of last year, the HR person was being introduced to newbies as her SIL.  Also, the fact that new hires go for a month or more w/o being set up after being offered a job hasnt changed a bit either.  Also, if you talk to Lee on a regular basis, you start to see holes in things that she tells you.  It is just a given.  But that doesn't mean that the company cannot serve a good purpose for many MTs and clients.  I believe that the rad accounts have been there awhile and the MTs are basically happy and treated good with plenty of work and no drama.  I do think that most of the problems, instability and discrepancies from Lee and others happens more to the MTs on the newer accounts.
Can you say why you're not typing for him anymore?


Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.

No I don't know - but that is the big reason why I don't take work from them anymore -
They would just send a check in the mail and nothing else - I wanted a breakdown, I got nothing.  What the heck???
I won't even post on the MQ board anymore...
Its gone far beyond even MQ bashing to MT bashing! Not my cup of tea.

PS: Nice 2 have another GUY on the boards LOL - keep posting! :)
Are they hiring? Nobody pays like that anymore.
Nobody working for Oracle anymore?! nm