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Only experience matters....

Posted By: Patti Taylor on 2006-12-16
In Reply to:

and even though I was impressed with the Atlanta office it was really Florida that I was interested in.

I don't think I said sex/love had anything to do with anything. So I'm laughing at your response. I'm just dissappointed at the financial picture and it doesn't look good. High turnover in the corporate office is not a good sign.

Forgive me if I implied anything, a mind has the freedom to wander, I don't know why Tara said that, maybe she had an off morning? Maybe his personality was cute? I don't really know why the comment, but it is funny and odd. Not what I was expecting either.


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    No not that it matters
    But the QT tech office with the office help is off Race Track Road, have been there personally, the address on the checks on East Lake is a small office complex, someone else from QT told me it is the office of the accountant.
    It's not the cpl that matters (sm);
    it's what you can make per hour. I'd rather work on an account at 8 cpl where I'm paid for everything and easily do 350-400 lph than be given 9.5 cpl but struggle do to 150 lph.

    Unfortunately, there's no quick way to judge an account's productivity. One has to work at it for a couple weeks.

    Good way to judge account: what is average lines/min dictation? 10+ is decent.
    It's HOW they tell you that matters,
    but to be fair, QA in general is often a mismanaged part of the picture...

    It's not enough to just to HAVE a QA department, you have to make it work WITH the MTs in cyberspace - Team effort versus playing the GOTCHA! game.


    I don't know if this matters or not
    (probably it does) but the recruiter who helped me also works as an MT for the company.  She was able to provide lots of details that most recruiters can't and she had a true understanding of my situation and my needs.  We talked for quite a while and I felt like she was being straight with me. 
    Like anything else, it's the fit that matters
    Just like people, some relationships work and some don't. It's called choice.
    They are the best company for ME and that is all that matters. sm
    I love the account I am on and make the amount that I need to make and want to make. I know my check is correct and it is in my bank when it is supposed to be. I am treated with respect and have a good rapport with my lead. I know that I am fortunate, especially as the other companies I worked at prior to Keystrokes were missing at least one of those important ingredients for me.

    I have found that they are the best out there, but that is my opinion.

    What I hate about these boards is that those who have bad things to say act as though those of us with good things to say are recruiters or managers or crazy or lying. What gives them the right to say that they are right, and I am wrong? We may just have had different experiences. The ones that bother me the most are the people who jump all over you when they have never worked at the place they are working. I contacted three nay-sayers when I was interviewing with Keystrokes two years ago, and ALL OF THEM told me that they had never actually worked there. UGH.
    Of course the recruiter matters

    They are your first impression of the company.  If the recruiter is not honest, it is very likely the rest of the company will be the same. 


    I personally interviewed with them in the past and the recruiter was very shady.  I asked her if I would be paid for templates and she stated she didn't know what I was talking about.  I asked her if she could find out for me, but I never did get a straight answer.  I received an offer, which I declined.  An MT friend of mine decided to accept an offer with them right around the same time and she ended up leaving within a few weeks.  She said the recruiter made promises which the company did not keep.  She was promised a certain report type and would receive 8 or 9 reports in 1 day...definitely not enough to keep anyone busy.  Anyway, I am glad I turned them down.  I knew right away by the recruiter's attitude that it wouldn't work for me, and my friend confirmed that with her experience.


    I don't think it really matters! Too twisted at
    nm
    I think you have to use their equipment, if that matters at all. I prefer my own. nm
    m
    There are clicks. Too many companies on the net that it matters though. nm
    nm
    Think they are an Indian run company if that matters to you.
    a
    Any info about Transcription Matters?
    nm
    not that it matters, but I'm thinking maybe it wasn't
    a reputable site.  I've never seen catastrophe spelled with a y.  I could be wrong, but we all know you have to be careful when it comes to these sites, and I don't think there are 2 spellings.
    Just did a mapquest and JLG is off Race Track Rd, not that is matters, but.... nt
     
    Almighty computer matters - not MT or quality

    My primary is going to VR this week.  Here are my instructions:


    We don't care about BOS rules any more.  It will only confuse the computer.  If the doc starts a sentence with a number, its OK now.  Verbatim, verbatim, verbatim.


    We don't care about demographics any more.  That's the price the hospital pays for switching to VR.  I'm no longer paid to be concerned about HIPAA violations, and my ability to do so has just been removed.


    We don't care about cleaning up the sentences any more, so we won't worry about tense agreement, pleural agreement, a vs an, etc.  My job now is to train the computer to make me obsolete.  My only interest should be to make sure the computer typed exactly what the doc said.  EXACTLY - if he said there is multiple lesions, that's what the corrected report needs to say.  If I change is to are, the poor computer will get confused, and its what matters.


    See, before they were paying me to fix the garbled mess they dictated, and know what they meant and make it so.  Now they're paying me less to train their computer.  The computer is all that matters here.  Not what's right and wrong IMO.


    OK, I'm not an MT any more.  I'm a computer trainer, and so are the docs that prefer it over me.  Everyone agrees I'm worth less pay in this capacity.  The docs will be directly in charge of fixing their own mistakes (yeah, provided they even NOTICE them).  I may, out of the kindness of my heart, put a note on a report with a glaring doctor error, but its not required or expected of me any more, and I'm certainly not being paid to fix it and in fact must now train myself not to do so, for the sake of the computer's learning curve.


    I think I understand.  Garbage in, garbage out.  My job is simply to make sure the computer PERFECTLY understands the garbage coming in, and when it does, I will have no job any more.  I can simply trust that the docs (who are smart, important college graduates) won't speak any more errors, and not concern myself if they do, as I have relinquished my MT status and MT pay for the glory of making less money to help a machine hasten my obsolesence.  Ain't progress great?


    Very heavy Indian affilitation and tech support, if that matters to ya. nm
    s
    Font size matters for gross line, so do margins
    less lines because more fits on a line. First person asked how a gross line compares to 65 chars. If it's 12 font with 1 margins, it's about 1-1/2 to 2x 65 char line count, i.e., 7 cents per gross line would be around 8.5 to 9 cents per 65 char.
    They told us in the Monday Morning Matters, they are already starting to train people...nm
    .
    It matters more on the company than the method. Go with a company that does a lot of sm
    radiology or it won't matter because you won't have a big check no matter what. Ask them how many radiology accounts they have, if they are overflow or complete department, how long they have had them and do you get a back-up account.

    There are very few out there that have good radiology accounts. Stick with the ones that do. I am with Keystrokes for that reason after going with 4 others that kept running out of work.

    In his ad, he's asking for Word Perfect, not Word, if that matters. nm
    s
    Here, here. Exactly my experience also, even down to the 10 year work experience. nm
    :+
    Experience versus not as much experience
    --same job should equal same pay?...Come back and talk to me in 20 years...
    For the most part, old school MTs have a ton more to offer than a newbie, by virtue of the amount that they know. Most old school MTs can do just about any kind of report, because they learned the old way, they used books--Dorland's was a bible--not software and spellcheck, they worked in house, in the environment, they understand things that a new person who has only worked online with their word books, shorthand, macros and software just cant understand.. Why things are done in a certain way... Why it is so important that certain documents are treated a certain way. Why some reports are stat versus others. What you might flag for the hospital and why... When you think you know everything, esp as a newbie, you are doomed my friend.
    Also, cont education is something that most old school MTs understand is a benefit for them and a gift to themselves...part of their commitment to themselves and their own education, not a commitment to being a certified MT, it is a personal thing, a standard.
    If you don't understand that, I don't know what else to tell you.
    Sure newbies can transcribe, it isn't rocket science, but they know what they know, if you know what I mean..(and that's about all they know) if they don't care to continue their education once they are out of MT school.
    There's a little more to it than what you have stated here. If you consider yourself an MT machine.. you will burn out sooner than you think.
    P.S. Not saying they do that to everyone - this was just MY experience
    ..
    Your experience with them?
    All the things you like/dislike.
    My experience was not a bad one
    It would freeze up and hard to get around in it. The accounts I had were mostly awful ESLs and mumblers...very difficult to get line counts. Mostly nice people, but doesn't mean squat if the work is bad. Good luck.
    my experience with them - sm
    I have 17 years experience, require very little training on new equipment, platforms, accounts, etc. Apparently, I was not what they were looking for. I had heard many similar stories from others.
    Experience
    That's true. Generalities are misleading. I have known MTs with a lot of experience who never had any QA or other teaching and they never got any better. As long as they typed fast, quality didn't matter to their employers.
    My experience
    I have worked for TransHealth and believe me run for the hills! (LOL). When I was employed there, they had a high turnover regarding their management and apparently still too from what I hear. No flexibility whatsoever, they do not seem to APPRECIATE their employees as they can be nice to you on one occasion and the next minute treat you like crap. They also don't offer nothing in way of competetive wages as they have no incentives to work extra hours or work weekends and oh when there is abundant work you hear them plead with everyone to get on but where are they when there is no work, exactly!!!!! My recommendation is to shop around and see what each company has to offer.
    Same experience here, 7 yrs with MQ
    c
    I had a bad experience with them also. I was also
    hired for Diskriter through them. All sounded great, but something else sounded better so I took it instead. I got a very rude email and was ignored after that email. Very bad business ethics!!
    Has anyone else had a bad experience with
    Amphion?  I am sure I am not the only one who has found out they are just like everyone else
    Experience
    Can anyone tell me what companies are more selective in their hiring process, requiring more experience than 1-2 years, and willing to pay for it. I am starting to feel this must be an unrealistic expectation.
    What's the experience been like sm.
    I have very high expectations as I have a lot of experience.  I need to know if they are nice people there.  I was told I would be working on a regular hospital, not a teaching hospital but when I got the specs for the hospital it mentions residents.  That is a teaching hospital.  The things these companies try to pull over on you.  Like I wouldn't know it was a teaching hospital right away anyway.  The pay seems poor:(  I don't know if they deserve a try or not.  The owner seems uncaring about my situation.  I don't know, I just want a nice decent place to work that pays well.
    Any experience with DSG, Inc.?
    nm
    How much experience do they want? NM
    XX
    My experience..........sm
    I think they are great to work for. Management is great, very helpful. Always work available. They do offer benefits, I can't tell you about them because I don't need them. There are also incentives for higher producers. Go for it!
    Not in my experience
    They may supply software or foot pedals, depending on the company, but I have not heard of being supplied a computer as an IC.
    Any experience out there with...sm
    Shaw's Keystroke Services, Rochester, New York?
    So-so experience

    The line Expander used by Spheris was the least of my worries. I found it extremely easy to merge my own list into theirs. Ask your TL for instructions.


    Like most everyone else I had trouble getting my line count. I never got dinged for it, but then I never once qualified for a bonus the whole time I was there - 1 year. I, too, wasted tons of time looking over account specifics. Just when  you get used to one account, they throw in a new one, then you have to second and triple guess everything you do all over again. I finally quit when they threw in another work type with horrible dictators and my line count dropped by half for 2 weeks. I couldn't afford to work for them anymore.


    And don't get me started about the freakin' time clock. I hated that thing.


    As far as the company is concerned I liked them just fine. Management was fair and I always got along with my TL. I did have one that was witch from hell, but I don't think this is a reflection on the company. It was a personal difference between the two of us that we couldn't work out.


    I wish you luck. I wasn't all that successful making many in MT. My income continued to go down each year so I left.


    Any experience with...sm
    InHealth Transcription Services
    I had a very bad experience with them too
    They were dishonest about things. Not the way to run a company at all!
    My experience.....sm

    I worked there for a short time recently.  The people who worked there were nice, pay was okay, but I had sound issues with the account I was on.  Nothing I did fixed it, so I would have to guess the problem was at their end.  As a result of this, my line production went down instead of up, which is why I left.  If it weren't for that, I'd still be there.


    Good luck to you!


    I had the same experience (sm)
    They were all gung-ho, and then I never heard from them after their saying they'd contact me. You will have to call them and keep on them. They're not snubbing you. It's lack of organization. You may not get a call if you don't follow up.

    I was hired and had a great experience with them. Best QA people. They will leave you alone unless there are problems. They don't bug you for little crap like the other companies do. The setting your own schedule and working when you can is the best.

    Good luck!
    Need to know more about experience. sm

    Can you do acute care? How many years of experience? Do you need benefits? 

    The only one I know of that lets you work when you want is OTI (aka Oracle). It's wonderful that way. No benefits, though, and must have acute care experience.


    Almost 5 yrs experience

    This is bad but I'm a little confused with what acute care consists of? I have Radiology experienc in a hopsital setting but I've also typed Oncology, Ophthalmology, Nutrition, Cardiology, Pulmonology, Internal Med, Family Practice and Psychiatry/Psychology reports. I went to school so I have typed ALL kinds of reports, they were just a long time ago.


    I'm a fast learner and with a template or an example of an old exam I can figure out what needs to be done. I can send you my resume if you'd like. Just e-mail me.



    Heather


    This has never been my experience with MDI.
    I've seen several posts like this from MDI MTs over the years about these supposedly fantastic 300+ line counts per hour, and I never believe any of them.  I've been at MDI almost 10 years now working on hospital accounts, and I know better.  The line counts most definitely went down, down, down when Bayscribe came along...No doubt about it. 
    my experience - sm
    I left Diskriter because it was a nightmare trying to make a paycheck. I've been a Transcriptionist for 12 years so I'm not new to the field. I would have days where I couldn't get up from my computer and days where I was a prisoner in my house waiting for work. Email response was slow. Paychecks were an issue a couple of times. I left and went to Alltype and have been happy ever since.
    my experience..
    i started with acute care, which to me is harder because of the different work types like h/p, consults, ops, er, etc; it't a little bit of everything and can be overwhelming. by the time you get to clinic notes or multi-special clinic notes, they seem easier and familiar; just a little bit more detailed in each specialty. if you're a go-getter, i would say go for the acute care. but nothing wrong in learning clinics first also; it will get you ready for acute care.

    i dont know about everyone else, but i have had more ESL (and junk english-speaking doctors) in acute care, especially if it is a teaching hospital. good luck.
    My experience
    Have worked for several different companies on Ex-Text. Be careful. If you go to ICHART site to get your line count, it will sometimes be lighter than you expect as it does not post there immediately. If you do a control I to get your line count while in Ex-Text you will see what you get after each report. This figure was always higher than what was on the ICHART site. Some facilities have disabled this feature while working on Ex-Text because people were questioning this discrepancy. Demand to know up front in advance what, if anything, is being deducted and for what reason, and ask where you will get your line count from. You should be able to see immediately what you are getting. In my past experience, when my lines were counted with Control I, they were slightly better than using the MS Word Counter. When I used the ICHART site count, they were lighter. Also, do not work for anyone with Ex-Text who deducts money from your paycheck saying you give back x number of lines per report because they don't get paid for that. That is nonsense. There is 1 company in FL that did this to me in the past, and I WALKED fast. Good luck to you.
    Yes! Seems the more experience you have
    the more they egg you on, but then don't get back to you. I think they are afraid they may have to pay too much for a good MT, so would rather hire substandard.
    Here's my experience. SM

    You can only choose employee status if you are in California.  Their accounts are the absolute worst of the worst, and I mean BAD, BAD, BAD.  They don't do direct deposit unless you are an employee and if you want your check sent overnight, they charge you $30.00.   The pay is decent but no bennies.  I don't know where the other poster got all the information but I have two friends who worked for them and I still do and they don't get any of that stuff.  Terrible company, extremely RUDE QA.  Would never recommend this company to anyone.