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Serving Over 20,000 US Medical Transcriptionists

They told us in the Monday Morning Matters, they are already starting to train people...nm

Posted By: ??? on 2006-04-19
In Reply to: Where did you hear about this? - GAtrans

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Sorry, Monday morning
I could not find any posts on this company.
The intranet will be down until Monday morning. sm
The upgrade pulled the system down but it will be back up by Monday morning.
And the first thing Monday morning sm
the coffers are empty and you spend considerable time flexing your hours.
Don't forget first thing Monday morning
It never fails. All the accounts are cleaned out and you need to do 10 hours to get in your lines for the day
It's Monday morning - usually it picks up by noon. nm
.
Starting with Webmedx Monday - computer not delivered yet and tomorrow the 4th. (sm)
Does anybody know if they deliver on Saturdays and/or holidays.  I sure don't want to have to reschedule my training as I have already quit my other job.  Not sure if it is coming UPS or FedEx, could check their web sites but don't have a tracking number. 
Anyone told they must come in person to train....
when being hired as a home transcriber?  Silent Type wants me to come to New Jersey for a 2-day training period (I'm in Ohio).  I've being transcribing at home for 14 years.  I'm stunned at this and have declined but just curious if any of you have been told this. 
I hired on about 3 months ago and was told then Monday a.m. (sm)
might be sketchy at times due to so many people scheduling themselves day shift. I don't mind really, I came from Medquist and now when I run out of work and have to flex my time it is on my schedule. I don't have to schedule a time to make up work, i.e. Friday thru Sunday and MQ wanted me pinned down as to EXACT hours I would be on working.

The accounts I am on are smaller than I am used to (both under 500 beds) but they seem to keep me in work most of the time. Smaller accounts and overflow accounts can be a killer though.

Good luck. Hope it gets better for you today. I am still in the honeymoon phase but I really love it here.
I was told this morning that it is in the works, final paperwork signed last Friday. sm
My single coverage is only $184 a month. I do not know where you heard over $500.
Any companies out there willing to train people for eScription that have never used it before but
,
Don't know, but in 2006 they told me 7.5 cpl was starting
s
Was told starting VR HAD to use the mouse
I had never used the mouse before since starting this job in the 70s so shock city when told had to use. Ok, got to where I could use that and then outsourced to a company from the hospital where I was trained and then told NOT to use the mouse; however having said that I just continued on with the mouse. Does not slow me down at all, able to keep up with the work as fast as I can get the audio to go so all this yah-yah about using these keys, don’t know what all the hype is about. When people say you can work faster, not in my case.
They test for ortho but not others but I was just told that starting this week, everyone will have t
I love it there too!
Any other TransTech people out of work this morning? sm
After the big hiring blitz, I am afraid that maybe my account is getting saturated.  I guess that is the way with all good things ... it doesn't last.
I am not aware that MQ is starting people at the base rate.
:
It's Monday. Everyone plays catch up on Monday. Give 'em
s
I told you--these people weren't only extremely rude and mean..
But really dense!!  I can't believe they keep posting and proving 'me' point. 
I tell people the same thing, that was told me....and you 5 years in a hospital setting to be able t
nm
Do you recommend starting with clinic notes or acute care when just starting in the MT field?
!I realize this question may be better suited for the new MT board, but this board is my favorite)

I am considering accepting an acute care position, even though I am just out of MT school. However, I don't want the learning curve to be so steep that I fail before I even begin. I would also like to have a smaller pool of dictators to transcribe from as opposed to many.

Also, are there more ESLs in acute care versus clinic/dr office work?

What has your experience been? Would you do it differently?

Thanks for any insight!
No not that it matters
But the QT tech office with the office help is off Race Track Road, have been there personally, the address on the checks on East Lake is a small office complex, someone else from QT told me it is the office of the accountant.
It's not the cpl that matters (sm);
it's what you can make per hour. I'd rather work on an account at 8 cpl where I'm paid for everything and easily do 350-400 lph than be given 9.5 cpl but struggle do to 150 lph.

Unfortunately, there's no quick way to judge an account's productivity. One has to work at it for a couple weeks.

Good way to judge account: what is average lines/min dictation? 10+ is decent.
It's HOW they tell you that matters,
but to be fair, QA in general is often a mismanaged part of the picture...

It's not enough to just to HAVE a QA department, you have to make it work WITH the MTs in cyberspace - Team effort versus playing the GOTCHA! game.


I don't know if this matters or not
(probably it does) but the recruiter who helped me also works as an MT for the company.  She was able to provide lots of details that most recruiters can't and she had a true understanding of my situation and my needs.  We talked for quite a while and I felt like she was being straight with me. 
Like anything else, it's the fit that matters
Just like people, some relationships work and some don't. It's called choice.
Only experience matters....
and even though I was impressed with the Atlanta office it was really Florida that I was interested in.

I don't think I said sex/love had anything to do with anything. So I'm laughing at your response. I'm just dissappointed at the financial picture and it doesn't look good. High turnover in the corporate office is not a good sign.

Forgive me if I implied anything, a mind has the freedom to wander, I don't know why Tara said that, maybe she had an off morning? Maybe his personality was cute? I don't really know why the comment, but it is funny and odd. Not what I was expecting either.
They are the best company for ME and that is all that matters. sm
I love the account I am on and make the amount that I need to make and want to make. I know my check is correct and it is in my bank when it is supposed to be. I am treated with respect and have a good rapport with my lead. I know that I am fortunate, especially as the other companies I worked at prior to Keystrokes were missing at least one of those important ingredients for me.

I have found that they are the best out there, but that is my opinion.

What I hate about these boards is that those who have bad things to say act as though those of us with good things to say are recruiters or managers or crazy or lying. What gives them the right to say that they are right, and I am wrong? We may just have had different experiences. The ones that bother me the most are the people who jump all over you when they have never worked at the place they are working. I contacted three nay-sayers when I was interviewing with Keystrokes two years ago, and ALL OF THEM told me that they had never actually worked there. UGH.
Of course the recruiter matters

They are your first impression of the company.  If the recruiter is not honest, it is very likely the rest of the company will be the same. 


I personally interviewed with them in the past and the recruiter was very shady.  I asked her if I would be paid for templates and she stated she didn't know what I was talking about.  I asked her if she could find out for me, but I never did get a straight answer.  I received an offer, which I declined.  An MT friend of mine decided to accept an offer with them right around the same time and she ended up leaving within a few weeks.  She said the recruiter made promises which the company did not keep.  She was promised a certain report type and would receive 8 or 9 reports in 1 day...definitely not enough to keep anyone busy.  Anyway, I am glad I turned them down.  I knew right away by the recruiter's attitude that it wouldn't work for me, and my friend confirmed that with her experience.


I don't think it really matters! Too twisted at
nm
I think you have to use their equipment, if that matters at all. I prefer my own. nm
m
There are clicks. Too many companies on the net that it matters though. nm
nm
Think they are an Indian run company if that matters to you.
a
Any info about Transcription Matters?
nm
not that it matters, but I'm thinking maybe it wasn't
a reputable site.  I've never seen catastrophe spelled with a y.  I could be wrong, but we all know you have to be careful when it comes to these sites, and I don't think there are 2 spellings.
Just did a mapquest and JLG is off Race Track Rd, not that is matters, but.... nt
 
Almighty computer matters - not MT or quality

My primary is going to VR this week.  Here are my instructions:


We don't care about BOS rules any more.  It will only confuse the computer.  If the doc starts a sentence with a number, its OK now.  Verbatim, verbatim, verbatim.


We don't care about demographics any more.  That's the price the hospital pays for switching to VR.  I'm no longer paid to be concerned about HIPAA violations, and my ability to do so has just been removed.


We don't care about cleaning up the sentences any more, so we won't worry about tense agreement, pleural agreement, a vs an, etc.  My job now is to train the computer to make me obsolete.  My only interest should be to make sure the computer typed exactly what the doc said.  EXACTLY - if he said there is multiple lesions, that's what the corrected report needs to say.  If I change is to are, the poor computer will get confused, and its what matters.


See, before they were paying me to fix the garbled mess they dictated, and know what they meant and make it so.  Now they're paying me less to train their computer.  The computer is all that matters here.  Not what's right and wrong IMO.


OK, I'm not an MT any more.  I'm a computer trainer, and so are the docs that prefer it over me.  Everyone agrees I'm worth less pay in this capacity.  The docs will be directly in charge of fixing their own mistakes (yeah, provided they even NOTICE them).  I may, out of the kindness of my heart, put a note on a report with a glaring doctor error, but its not required or expected of me any more, and I'm certainly not being paid to fix it and in fact must now train myself not to do so, for the sake of the computer's learning curve.


I think I understand.  Garbage in, garbage out.  My job is simply to make sure the computer PERFECTLY understands the garbage coming in, and when it does, I will have no job any more.  I can simply trust that the docs (who are smart, important college graduates) won't speak any more errors, and not concern myself if they do, as I have relinquished my MT status and MT pay for the glory of making less money to help a machine hasten my obsolesence.  Ain't progress great?


Very heavy Indian affilitation and tech support, if that matters to ya. nm
s
Font size matters for gross line, so do margins
less lines because more fits on a line. First person asked how a gross line compares to 65 chars. If it's 12 font with 1 margins, it's about 1-1/2 to 2x 65 char line count, i.e., 7 cents per gross line would be around 8.5 to 9 cents per 65 char.
I don't hesitate to ask. Have been told "yes", and have been told "no." Never been to
:+
they are willing to train
The training is not so much.... if you can type medical ....... and typing is the MAIN thing with lawyers.... you are IN. If you will show up for work... you are IN. The legalese is based on latin and so knowing the medical terminology, it's a breeze of a transition. They don't have all that much legalese. It is mostly English and stuffy forms of English. They dictate usually on a dictaphone. CHECK IT OUT. I know lawyers are weird, but how do you get weirder than what has happened to this MT business???? This is horrendous. Lawyers aren't going to cut your pay! I had my pay cut in MT two, no THREE different times, for no good reason excpet the owner wants to keep more money. That is not the way to treat a hard worker.
But ... you travel to train to CA ... what's not to like about that/ :-) sm
You can take it as a business expense.  Of course, I have no family to consider and love to travel, so obviously I am not like a lot of people (in many ways! ha).
Don't you have to go to NJ to train? And pay was only 1.75 per page. nm
s
I only know that you have to train in their office
in NJ for a few days. I live in NJ, but the other end of the state, and it just is not feasible for me to travel 3 or 4 hours each way for a few days. Too bad, though, as they missed out on an awesome MT!
Any companies that will train...
on radiology until one is up to speed. I have 6 years experience with ER, clinic, discharge summaries, acute care, pathology and podiatry. I was looking to gain radiology experience. Thanks!
Let them train all their new hires on
My problem is that I cannot see why should I be moved to another account when my account is going to the new MT's they keep training?  Problem lies in overhiring and not enough accounts!
Sounds like you may have to train twice

No, they are still using ExText - don't see why you would have to train twice.
nm
Sorry not interview, train M-F. nm
xxxxxx
TRAIN WRECK!
Let's just move on! Remember emails are often misunderstood as we cannot see or hear those speaking. Who cares anymore about the ridiculousness of this thread! BYE BYE
Been there, done that...The Train Wreck

A couple of weeks ago I posted that the hospital I worked for is outsourcing and dumping their inhouse transcription dept.  I appreciate all the nice things people here said because so many of you have been there, done that.  


I also guess that a lot of you have thought about starting up your own business.  The other people I worked with at the hospital and I were always talking about it in a joking way because, to be honest, the people who ran the business at the hospital know nothing about transcription and they think we are just typing drones.


I stopped back in the office where I used to work and I am pleased to report that it was total chaos.  The administration is trying to dump all the dictation onto an outside company based in India.  They kept on a couple of Transcriptionist to clean up stuff.  The person now in charge of the whole transcription process used to work in the billing office and she is now going to be proofing and overseeing the outside transcription service.  They are pleased with themselves and very smug about all the money they will be saving the doctors.


The doctors are all spoilt.  Most of their dictation for years has been An 88 year old female.  Severe DJD.  Bilateral knees. Referred by the bozo down the street. Yada yada yada.   An we knew what they meant  and would zip out a three page professional sounding report and referral letter.  We corrected their mistakes, made sure they were talking about the right patient (often they weren't) and that they didn't commit any legal boo-boo like saying the patient was a drug addict. (One doctor I used to work for said this.  I told the supervisor that he should not say things like that or he would get sued.  She said the doctor knew what he was doing.  Since she was not a transcriptionist she believed that.  The doctor and the practice got sued and doctor went to work in a little clinic far, far away.)


I have to admit that I am enjoying the vision of the coming trainwreck.  This is the second hospital I have worked for that jumped on the outsourcing train.  The first one fired the service in six months and tried to rehire us transcriptionists, who by then had gone on to greener pastures.  And this current hospital has handled the decision to outsource in such an unethical and nasty manner that I would not work for them again under any circumstances.


So, in short, has anybody thought seriously about starting up their own company?  Of course other transcriptionists have done that and of course it is not as easy as it seems. What is the first step?  I have the skills and I know many transcriptionists and a lot of doctors who are going to be really ticked off when the billing person they put in charge of their dictation goes belly up.  And I have some really neat names in mind: 


Typed In the USA. 


Been There Done That. 


Fingers For Hire. 


Utalk We Type.


Transcribers Anonymous.


WordsRUs.(how do you make a backwards R?)


Anybody want to join me?


       


 


 


Why don't you ask your manager to train you - sm
at least as a backup- on one of the accts they are hiring for? The reason they have ads out is that they have new accounts coming on all the time; current MTs cannot fill all the spots (think midnight shift, weekends, etc) and that's why they still look for other MTs.
I never could figure out why, when the train - sm
whacks someone (who 99% of the time committed suicide), the whole rail system has to come to a halt for an investigation, and hundreds of people on the train are late for work.

Investigate what?
Cause of death = 'Hit by train'! How hard is that to figure out?