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Serving Over 20,000 US Medical Transcriptionists

They must have an amazing sales team!

Posted By: ex on 2006-02-28
In Reply to: Quality - CBay

I wanted to hear their pitch on how it was better to outsource to India rather than use a U.S. company. The sales team knew very well that the MT quality was poor. In fact, U.S. editors would receive phone calls from some of the sales team and they would 'scold' the editors and put the pressure on us. They were eventually told not to do that as some editors were very uncomfortable receiving personal phone calls from the sales team. Not a fun working environment at all.


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Too bad they got rid of Indian team leads. My US team lead is the worst.

opppss meant purple team, not red team.
Sorry, I meant the purple team.
charging sales tax
Does anyone know if you have to charge sales tax in Ohio to the physician offices or if you need a vendor's license to do transcription in Ohio? Can't seem to get a straight answer from any Ohio department. 
My husband is in sales...sm
He is in sales, plus makes an hourly rate. He is considered full-time and the healthcare takes a chunk from his pay, but is well worth it for our family of four with two children under 12 years of age. I'm so glad he gets commission checks once a month. Before this though, I was the breadwinner working a full-time job plus 3-5 extras at home, he was taking care of the kids and working part-time. This arrangement we currently have works out great as I'm home all of the time, but sometimes I do get lonely. I love this message board!
Hmmm, I pay 6% sales tax here and
am wondering whether I will come out better taking say at least 15% each paycheck or being their employee. Questions, questions. My goodness!
Umm, sales tax is different from income tax
sales tax is a tax added onto goods sold.  Income tax, Social Security, Self-Employment tax is different from sales tax. 
Sales tactics

I think that *more benefits to come* is a downright sales tactic, not accurate or truthful, but not necessarily illegal, just immoral.  My opinion is that there are few real benefits, if any.  As a matter of fact, I hear that their newest plans include much more strict and frequent QA/QC evaluations, leading to the possibility of being deactivated; in other words, fired, if the highest level of perfection is not achieved and maintained daily.  In my opinion, Focus is not a company that respects or values its MTs as anything other than commodities to be manipulated to its benefit.  However, I am certain that Focus Infomatics is not the only MTSO in existence with these same standards of operation.  It's all about what they can do, what the majority of their workers allow.  Obviously, if zero MTs agreed to perform under such tactics, the company would not survive.  Right?


 


 


My husband is in sales. He also
It's not just MT.  He has to sell 30% more of the product and also his contribution towards health benefits went up $160.00 per month.  We are a family of four.  There is no forum for flooring retail that I know of, so we just grin and bear it.  There is really nothing we can do.  This economy is tough.  But what I decided to do instead of worrying about the economy is just take a bit more work and work just a bit harder.  I was just so elated that they did not lay him off.  I guess I tend to look at things a little different.  Yes, it is hard on him to convince people to buy when the economy is bad, but somehow, some way, since he's really great at what he does, he's been doing rather well regardless of the paycut and extra putting out.  We've managed.
did you mean to say state income tax instead of sales tax?
taxes for the people who live in those states. I believe all other states require income tax to be withheld for the state it is earned in IF the employer meets the qualifications of the employee's state of residence.

Another good reason to ask a tax specialist.
I found web address for that sales job

Here is the website for that On-Call place that is looking for a transcription service sales person.  I only found it by googling the street address. 


http://www.oncallmts.com/index.html


 


Sure is! But the other (sales) job might be a nice change for somebody. (nm)
(nm)
Obviously the head of Sales isn't familiar with MT QA, either. nm
x
Not what the sales guy for EMDAT told me.
He said mine wouldn't work. I also use mine for eScription stuff so I don't what to screw it up for that. I just ordered a USB one. Thanks though!
But still, sales tax has not bearing on State tax or Income Tax. Big difference! nm
x
Yep, 24 hrs for national, IC for 2 local clinics, also teach kickboxing and sales rep for a clothing
nm
Amazing that someone wants to pay that well -
As well some of them should! I talked with several MTSO ladies recently, and they told me their contract with the hospitals and clinics they did was for from between 20-24 cents per 65-character count line. These were at different places around the country. Seems like a lot of profit to me?
its amazing to me why some MTs sm
think that THEY are the only ones who are owed a response from a recruiter. To me if a recruiter doesn't answer, they don't want you, move on! For whatever reason. I have almost 30 years experience, not every place I have applied to answers and I don't expect them to.

I do have concerns about MTs who say they have worked for many companies blah, blah, blah. Why are they working for many companies anyway? Sounds like job hopping to me and there is a lot of that in this business. Some MTs think that if one thing doesn't go their way, move on to the next company. Personally, I will not hire a job hopper no matter how good they are! It is not worth it. I will wait it out for someone with experience who has a stable work record.

Recruiter, just do what you need to do and ignore all of this nonsense. Obviously there are some egos that need to be stroked and MTs who can't stand it if that does not happen.

Now if it is a matter of scheduling an interview or start date and then not showing up by a recruiter or trainer that is a different story but that was not the question to begin with.

I have worked for two different companies in almost 30 years and one of the companies I just started. I don't feel anybody owes me anything I can exist on my own skills and if I send a resume with no answer I ignore it and go on. I can only say I had that happen one time and the rumor was the company had no work at the time. They did me a favor.

Ignore the idiots, you owe nothing to anyone!
Amazing
I only graduated 4 months ago and have been working for a national since then. My QA is at 99.4-100% consistently. I do acute care all day long. It seems that some of these schools need to sit up and take notice if they are turning out such poor quality MTs. I went to Community College to get my MT education.
Amazing
I quit working there almost 6 months ago because I had a feeling that this type of thing would be coming when SPI took over Cymed. All of the changes that were going on just did not seem right at all. Now I'm REALLY glad that I left when I did! Unbelievable.
Amazing!
Just had to follow up on this because, 2 years later, the US MTs still have tons of work to do and there are several hundred US MTs employed at Spheris. Considering that all the work was being sent to India and US MTs were being forced to quit or being laid off...wonder how this is possible?! This just goes to show you that some people overreact and get their undies in a wad over silly things and blow things way out of proportion. If everyone would just calm down and think rationally, sometimes they wouldn't end up making stupid choices.
Not amazing
It's the difference in gross lines and pages versus 65 cpl pay.  Thank AAMT or whatever they call themselves now.  Going to paint gourds.
Wow. Amazing. You are still trying your best
spinning it around and around in circles in an attempt to make it into something that supports your own false premises? Why do you keep repeating yourself on this and instead address some of her replies and the points she raised like why she stayed or the fact that you are the only one here who has hallucinated blame, misery and loss or your repeated pleas for someone, anyone to help you make sense of it all?

While you are at it, I would be interested to hear your answer to the the notions of pride, being part of the medical community, patient care or maybe one of the most important things you continue to avoid, which is the right for her or any of us to have a different definition of success and/or failure.

I have a question of my own for you. Just where in the devil do you get off being so outraged and condescending toward an MT who told a simple story and expressed an opinion about TTD? What in the world is it about that OP that has gotten you all worked up into such a lather? It's really not a pretty sight.
VR amazing on this end also
The time I started it was exactly the same way and yesterday mine was extremely good, picking up I would say at least 98-99% of all said. By the way, were you working for a company, hospital or just what. I know our place has been on for years now and am thinking some EMR is different from another kind.
May I just say..500 lph...is amazing! sm
That is absolutely wonderful, and although I do not work for MDI, I do know that the VR there is relatively new....for you to be achieving 500 lph is blowing me out of my chair right now. Congratulations (even though I am a tad jealous since I can only achieve approximately 300, and I have been doing it since last winter)! Keep up the good work...and share your tricks!
YES! It's amazing what you can find out there.
Some counties used to post bankruptcy records.  Most states have databases where you can search marriage and divorce records online; property records including title, taxes, value of home, and square footage of the dwelling; criminal records even for nonviolent offenders; obituaries; social security death index; professional licenses; assumed business name records; business licenses.  It's amazing that all that information is just out there to be seen.  I snooped on myself and there's quite a bit out there.  Scary.  That's not even to mention people's autopsy reports and police records that have been posted.  The general public does not need access to all that information.
Amazing. You are training ASR, and they cut your pay. nm.
nm.
It's amazing how you criticize MTs

for wanting *money in the bank*, and yet, you want the exact same thing for yourself.  As for the starving foreign MTs, I guess we must not have any starving Americans.  Your post makes me sick and my skin crawl.  You may not be losing any sleep now, but when the tide turns on you (and believe me it will) someday, don't expect any sympathy from your fellow Americans. 


It's pathetic MTSOs like yours that's making this country what it is.  It was your greed and others like you that caused the many problems this field has. 


Pretty Amazing
I'm amazed at the lack of professionalism.  In looking back at past posting, this is not the first time management at SS had attacked posters on this board.  Like I said previously, this guy has sent me two very, very nasty emails, in addition to what he's posted here.  According to him, everything is wonderful at SS and every MT who says they had a bad experience are hallucinating.  Unbelievable!
It's amazing how much we do for free
these days, isn't it. In the old days, we were paid for EVERYTHING, templates, headers, footers, demos, etc... and even better with gross lines. Sigh :(
These posts are amazing
The word *need* was never used, the word *gimme, gimme* was never used.

It's a conversation about MT week because we are MTs.

Unbelievable. Must be fun to be around these naysayers.
wow, amazing and impressive!...nm
nm
look at the whole package! their benefits are amazing.
xx
Amazing how a little communication here and there helps. I wish they'd
nm
That's the amazing thing about the internet...
you have the freedom and anonymity to claim anything you want and you don't have to prove and better yet, people believe you!
I have those days and hours. What's so amazing about it?
x
Question re: your amazing productivity
I have read a couple of posts now which stated that working with Chartscript decreased their productivity tremendously. In all my years as in the biz, Chartscript is all I've ever used and it makes me wonder if that is contributing to my lack of productivity. Also, I am interested as to where you can work to make the type of line count you have - I think I'd throw myself a party every day if I reached levels such as that!!
It's amazing what sort of goodies can come your way
Been there, done that, and just can't wait to do it again.

I ['heart'] the Labor Board!
Wow! I'm impressed. You NEVER have to use reference material? Amazing!
x
I don't work at Amphion but it's amazing that they expect
nm
Isn't it amazing! It is kind of a brainwashing thing
It becomes so we don't even realize the mistreatment, and we end up apologizing for low pay checks to our bosses, etc. I wonder if they are laughing all the way to the bank... as an industry, we all need to remember that battering is a choice, however, the people who control the jobs are the ones who control our lives, and if we choose not to be battered, we may be out of luck! I just wish on the whole there would be a way to revamp the system, like some kind of regulation so that workers aren't so abused... what other profession is there where extremely intelligent and scientifically talented people are conned into believing they are worthless? I can't think of another... but at least knowing it isn't us is a nice validation that we are not crazy!
It's amazing to read this board and see how many rotten MT companies there are out there!
What the heck happened to this business!
It's amazing to read this board and see how many rotten MT companies there are out there!
Only if you believe what you read on this web site. Personally, I would not put one ounce of thought into what someone anonymously writes.
And you just started on DQS brand new account and make 260 lph. You are extremely amazing but to be
honest I dont believe you.
I have to agree here. Been in this biz for long time - amazing to see that every MT is owed somethi
x
Yes it is! I got mine today -- think it is great. I'm happy to be part of such an amazing compa

I feel like I have FINALLY found my home.  :-)



Do they have a US team? Or
should I start looking?? They have never mentioned anything about dropping the US team, but I would bet they would do it in a heartbeat - I guess that's why they are known as heartless.
There is still a QA team.
The team leaders to the document completion.
BEST team

KS used to have people that just did that without a name.  There was a gal who did our hospital and we could not have her permanently.  What we settled for was not even close to what we wanted.  The whole idea is very midleading.


ER Team
Yes, they asked me for either a Sun-Thur or Tue-Sat for daytime hours.  Afternoon and late evenings could be Mon-Fri. 
Same team
I worked for OSi for the CURRENT QA manager and most of the current team were there the entire time, except for new people who were hired as the company expanded.  Most everyone was excellent to work with - a great team atmosphere.  Working as an OSi QA is not easy, and I liken it to teaching - you do way more than you are expected to do because you LIKE to, and you get paid way less than you are worth, because you like doing what you do.  But I think that's true of any job you do that you love. 
What Team Were You On
What team where you one there? I currently work for them and have had none of the trouble that you had. I am sure it all would vary from team to team.