Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

No, if they knowingly tested you when you had crappy sound effects what would they treat you like a

Posted By: Me on 2006-02-13
In Reply to: You decided their transcription must be bad because her headset was? sm - MT

.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

going by the address in Clearwater - it's a pretty crappy crappy location
so it kind of makes me wonder what the company is like! I know that location shouldn't really matter, but let's be realistic - there are TONS OF PLACES in Clearwater with office space to rent, but judging by the address, I am pretty sure this is out of an apartment or house. Not that that should make a difference,
I tested and did not pass and tested again 6 months later and passed. I think that more and more s
companies are testing MTs for various reasons.

You say that you work for them and keep posting. Why do you stay if you are so unhappy? I love my account and lead but it seems that you do not like being at KS at all.

Different strokes for different folks. Why continuously post compaints without doing anything about it?


Their pay is crappy! nm
nm
Really crappy ESLs. nt
 
They don't want to pay, accounts are crappy, you have to
fight to get your paycheck, they want you to edit offshore work, etc. 
Maybe it was your attitude as well as your crappy sm
transcription skills that got you let go from there.
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma

services that pay "down time" if the platform is inoperational.  ALL software has its share of problems.  It's the nature of the business.  When you were hired, did you sign a contract accepting the terms regarding PTO?  If so, what could you possibly complain about since you did, afterall, sign the agreement?  Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?


My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete.  It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.


All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions.  If what you're hearing sounds good and makes sense, go for it.  If what your'e hearing is not all that you thought it would be, move on.  However, you MUST take what you read on forums boards with a grain of salt.  While some posts regarding various services may be legitimate, others may not be.


Good Luck!


MT Manners


RE: crappy doctors and good MTs

Any halfwit could have figured out that she was talking about the doctor's crappy dictating skills, not their doctoring skills.  She never said she couldn't do the work either.  Every MT would like an occasional good dictator, but those all go overseas or to VR.  You're the one with the bad attitude and condescending tone.


Crappy pay, no communication, inept QA. NM

I've gotten some really crappy stuff too and it just
wears me out.  I can't make lines, but can't claim no work either.  I'll have a really bad day, the next day will be so-so, and the next day is pretty good, and then it starts all over.   I don't mind no work, but I wish when I ran out the first time I could just take the rest of the shift off. 
Crappy hours at first, but guess what
My son years ago got a job, only the weekends but he was on call. He quit. That was not a good idea because had he stayed his salary now would be through the roof. He quit a union job. My husband now works for the same company. When he started, he was what they called on the board. Well, anytime a person not able to work their shift, my hubby got that- all hours- anytime-and now he has seniority and paid off in the long run for him. No wonder outsiders being given/offered our jobs. No one should ever complain about their jobs.
Not unusual, but some of the crappy companies
force MTs to work weekend days rather than simply hiring part-timers for weekend work like most companies do.
Again with the crappy reading skills
With each post, you clarify how you are able to make your grandiose claims about VR. Reading, as they say, is fundamental, and once you ignore that whole pesky reading for context thing, I'm sure VR does get a lot easier. Try it again, slowly this time, and you'll see that I qualified the 1000 lines number by following it with an 'or'. I know...it requires actually a little more effort than looking for squiggly red lines under the word, but you may find you actually can follow a discussion better. But don't try it in your work. It might actually slow you down.
Obviously you don't receive the crappy quality of drafts...sm
that I see all day long on this system.  They claim that it learns but it doesn't, because my coworkers and I make the same corrections over and over again to the same things. 
GOOD MTs aren't ... but there are tons of crappy ones
Finding one that is actually GOOD in this business? nearly impossible. I do editing and QA (and have been an MT for 22 years) and I see nothing but horrid work day in and day out.
I work for SoftScript w/ another crappy system
nm
Hate these companies that want you to test BEFORE they tell you the crappy pay!!!
What a waste of time!!!
Crappy company with crazy platform and

sick of working for crappy companies?
I have been thinking about starting my own company. I have done some research and it looks like all I really need is an FTP site, handhelds (that the doc's purchase themselves), and to get accounts. If anyone is interested in doing this with me let me know...or if anyone has any other information on starting a company input would be appreciated!

Why are we working as IC's and the companies are making profits off of us? Let's cut out the middle man and make the money we deserve!!

My idea is that a bunch of us get together and create a business. We put together a good sales letter...we all do our part in mailing these letters out, i.e., finding accounts.. We decide how much we want to charge per line, (I believe the going rate is around 11-14 cents a line).

These are just some ideas....Anyone interested??
I quit because it was a crappy company. I worked in QA.
There was so much crap like you are spewing here.  My standards are much higher than SS and I told H so when I quit. 
Trust me.. I have come from a lot of crappy jobs that is why it was so refreshing to hear some
excitement over the possibility of another job.. one that may be a great hidden treasure. I just think it is great when people never lose that newbie enthusiam even after some not-so-great experiences. I admire you totally and best wishes.. I hope this is the job you have looked for..If so, sign me up LOL
Sounds like the place I used to work for. The one with crappy program?
nm
Sounds awesome to me. I only get $2.50 a page and the crappy part is...
If I only type half a page, I get paid for half, a quarter of a page, three quarters, and so on. I'm not happy about this at all, especially since all I've been given to go by for examples are a few reports typed by someone else. There have been days I've worked 10 to 12 hours and I'm quick! I think you should be paid by the line or character. Except in your case, if they are strictly going by pages, you'd better jump on it!
If that is how they treat their new MTs,
then just imagine how they must treat their MTs on average or for the long run! Gee Willikers! I doubt you'd have much positive to look forward to if you stayed. For that person to treat you that way so quickly -- she must both be used to doing so to others and gets away with it from the company. That gives her a lot of power to make other people miserable. I would let that place take a hike. I sure hope I don't run into her on my job search.

Good luck to you in whatever you decide.
Yes, when you treat the MT like....

I have to say if the MTs weren't  treated like they are in sweat shops and constantly hounded about their production and could get paid a decent wage, then maybe the quality could get better.  But, when you are paid on production and someone just out of school has yet to build up speed, and they are being hounded as to why they are not producing their line count, then they feel rushed and yes, making careless mistakes.  I have been MTing for 3 years, and I surely do wish I would have chosen another field.  I am currently getting myself ready to go back to school and get into diagnostic medical sonography.  The only thing I will miss is being able to work from home and be more available to my family.  Sorry in advance for any typos or punctuation errors. 


I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for

weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.


They have a low pay scale. They treat you like
The owner is nice enough, but she does not like to pay until her client pays her and she will make you sign a paper stating you agree to that.  Just be careful what you sign.  You might like it if you like EMDAT.  There is no training.  You train yourself through a website she gives you for EMDAT.  Again pay is low.
I don't agree-because Men treat U the way U..NM

But they are!! Treat employees very well
nm
If you treat your employees well, why

would you make the statement all but 1 would turn on you if someone offered something better?  Most MTs I know are thankful to work for someone who treats them well, something that is no longer the norm in this business, and generally stick it out for the long haul, until the MTSO offshores or there is no work or not enough work to feed our families.  Somehow it has been lost that an employee well treated and well paid is an asset, not a liability.  I don't know about you, but I appreciate respect for the work I do and the knowledge I bring to the table and that respect comes in many forms, most notably a living wage.  You can be darn sure that in these economic times and with the depressed wages we have had to settle for because MTSOs, large and small, offshore or live high and mighty off the backs of us MT slaves, I'm looking out for #1.  Loyalty and respect are earned.  Very few companies today exhibit business and/or moral practices that earn them either. 


 


I like my company. They treat me well.
industry's *standard* pay.

BUT ------ Thanks to AAMT/AHDI, greedy hospital CEO's who want more money & more management, at the expense of less of everything else (including patient care), and MTSO's without the backbone to stand by a rate that means they can pay their MT's a living wage, even *the industry's best* pay just isn't cutting it. Not as a single person, anyway.

Changing jobs would just make my situation worse. But if the payscale doesn't go up soon, I'll have no choice but to get out. I already cant ever retire, thanks to the Wall Street pigs. And thanks to greedy people buying into the MT industry to make a fast, easy buck, just makeing ends meet is getting near-impossible. I could understand it if I had no education and no skills. But as a person who is pretty much at the top of their game in MT, I'm so disappointed that my work, my hours, and my knowledge aren't paid what they're worth. A very respected doctor/professor once told me that MTs are *one of the doctors' strongest lines of defense against mistakes, malpractice, and lawsuits*. He used to thank me personally every year, even though the rest of the hospital didn't seem to give a crap, for catching those tiny dictation errors that ALL doctors make, and for bringing things that seemed questionable to his attention. As a result, we both learned continually, and quality was job-one for him, as well as for me.

Now, it's just a numbers game. Crank out those lines. Cut those corners. Someday that continual haste is going to cost a lot (if it hasn't already). A life. A job. A medical licensure. A few million in a lawsuit. We used to be important players in the quality of medical care documentation. Now, we're just *expendable* cogs in the wheel.
They treat their employees VERY well.
I have been there for over 2 years and don't plan on going anywhere else. They will go out of their way to do anything they can for you if you are a hard working employee. I have never been with a company who treats their employees this well.
They don't treat you well on the CM side
You may not think it makes a difference, but it's like working for a different company. I think the staff is very abusive and disrespectful to the MTs and each other. Webmedx needs to go in there and clean house from the supervisors down.

Read ChartMatrix MT's post below. The culture really does make a difference. Apparently, she doesn't have work, either. Bad on both counts.
And that they will treat you like FAMILY, too.
Can't argue that one. I guess like most of MY family, these yahoos would never pay me what they owed me, either.

I cannot believe they still have the audacity to advertise here.


My account went to India, have been struggling to make any money for the last month, crappy work. nm
xx
They're going to treat you the same as all other employees
and you'll not get your way by threatening and stomping your feet. You hold no more weight than the rest of us with them. Just how expensive is it for YOU to type for MQ who is PAYING YOU? LOL
?? I don't see how you can say that... I love MDI and they treat their employees well.
I have never had a bad experience with them and I certainly would not call them nasty.
And why do MTSOs treat ICs as employees? nm
x
Well, just don't go to work for Focus. They don't treat
their staff very well, they are all Indian including your leads, and there is at least one guy there who is very male chauvenistic. 
I work for 2 companies and both treat me very well. sm
Contented MTs generally don't come to these boards to complain, so our side is not represented well.

There are some very good companies out there. I've managed to find 2!

BTW, we're not nickeled and dimed. We're pennied, or ha'pennied!

Unlike government employees, we're paid on production, so lots of work gets done.

;)




As companies being allowed to treat their MT's like this.

If TT and the other companies who do not pay for downtimr/no work to their at-home MT's when they log on and there is NO WORK, then these companies would assuredly be more careful about letting us run out of work. 


Discussion was about having to stick to a schedule when they want us to, but in no work situations, mgmt will forget about a schedule then and request us not to  call the office, nor email on those days, and we are allowed to be flexible with our schedules (at their convenience).  These companies who run out of work need to be paying for downtime/no work situations, and they will be more careful about surprising us with no work days when we log into the system.


 This began as a discussion about sticking to a schedule, not about $$$ saved up. 


This is misleading. They have all ICs, so it cannot be said that they treat their employees well.
I had a rude awakening about being an IC and will never go that route again!
people should treat others the way they want to be treated. nm
.
That sure is a RUDE way to treat a co-worker.
Actions like that usually do.
They hire you as an IC and treat you as an employee. nm
.
I'll bet the Saudis will treat you...
a whole lot better than Transcend does.  Arabs are known for being extremely generous, unlike many of these 'American' transcription companies.
I agree with all the above. Know how to treat transcriptionists, and I don't just mean on holida
nm
Been there. My company didn't treat me horribly
but because I could do the very worst ESLs I got dumped on.  Work is assigned by the company and there isn't supposed to be cherry-picking, but there obviously was.  I could do the dictation, but it slowed me down considerably.  On top of the bad dictator it seemed the sound quality was also bad.  I would be stressed at the end of the day and end up with a headache.  If I were getting paid by the hour I would have still be a bit stressed, but not as much because I didn't have to worry about producing lines.  My MTSO has told me a couple of stories too.  I have looked for another position a couple of times, but every company that offered me a position didn't want to pay me what I was currently making, didn't allow me the flexibility that I have, didn't have the friendly platform that I currently have, and I had to be connected to the internet to work the whole time.  I like to get outside when the weather is nice and with my current job I download my work and then I can get off-line.  I can take my laptop outside and work.   I still read the job boards on occasion, but I have decided I can't do any better anywhere else, so I'll just accept whatever issues there are and deal with them.  
Stay away from Fast Chart. Their pay is low and they don't treat you very well. nm
nm
I treat my days of no work as an unexpected day off..
get a lot done at home, go to town and do the shopping I would have had to do on my day off. Every now and then it is nice to have a day off that is unexpected. I make up anything that I have to on my days off...just like in the real *outside* job world. If I miss a day or two of pay I don't sweat it...that is why I have a little extra $$ put away.
I think that is very good advice but how do you know if a company is going to treat you well?

During the interview they will tell you all kinds of wonderful stuff.  Are you saying it is better to look a company offering a lower line rate as an indication of a better place to work?  You could be right.


It seems kind of sad though in our industry that in order to get decent management the personal price is to take a cut in pay.  Why can't it be good management and good pay at the same time?