if you don't have a backup account, then
Posted By: see message on 2008-01-05
In Reply to: Yes, - 10xtrans
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.
Why don't you have a backup account to help you meet your line count?
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Have you asked for backup account? I have
ALWAYS had work. It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time. I'm still getting my lines and often get extra.
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
Sadly, it is ALL the employees of this one particular account and we have no backup accts.
Apparently, the hospital obviously wants the work first to go to the employees and we get whatever is left, which is slim to none some days. Very frustrating.
Get ready to lose that backup account when there is no work on it....
They are doing more hiring and they always overhire...
Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any. Once u get stuck on an account you are there til u die unless u happen to be management's favorite. u never hear about any new accounts opening up, new platforms, Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy. Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened. It is same as always, hot air to try to calm people down. the
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that. I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one. I dont play the game anymore. If they dont like it, tough. Let them find someone else. Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
Just ask for backup accounts. nm
nm
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it. Don't worry. It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
Vonage, but also have regular ULD as a backup
I spent about $45 a month for the 2 combined, both residential plans. If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system. I haven't had any problem with Vonage for the 2 months I've been there and using it heavy. I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that. I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.
They have lots of accounts. Ask for a backup. nm
s
Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM
Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
I asked for ANOTHER backup. No problem.
nm
Sounds like they expect you to backup as QA
Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).
I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half. I just know I am going to mess something up, trying to keep all of these straight. When do you say enough is enough? Is it even acceptable to say enough is enough?
Don't you suppose they realize that - have you asked for a backup? (sm)
I feel like I have sung this song before.
More than 1 backup acct? Able to work more than 8hrs or not? Is OT
s
It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
I am beginning to think that you need a backup company most of the time anymore
because it seems most places just over hire and run you out of work. I guess you are to be at their beck and call when there is work or no work. Gets a little old and I am looking at working 2 places to cover this problem. Gets old and tiresome being on call for someone to snap their fingers. Of course, you realize they have covered their buttinski.
Can anyone please tell me what companies hire p.r.n. status? Cleary, I'm going to need a backup
plan through all this BEFORE Jan. 1st. Thank you!
Just hate whining and complaining when there are backup accts with plenty
nm
Someone crashed 1 of USMLSU's hosting servers, but we have 3 backup sites :)
There are people that definitely feel threatened by this show of solidarity and the discord with reason.
Over the weekend one of the hosting company servers used by the Initiative (donated server space, bandwidth and email services to us) was hit with a SYN flood. The hosting company was rendered helpless for a few hours, because the attackers used lots of different IP addresses, but we have 3 other backup sites because we anticipated something like this.
They are afraid because we are all agreeing on many things that are wrong with our chosen industry. They are afraid because they have mistreated and cheated many of us, and if we are not at each other's throats they are no longer in control of our futures.
I have seen more intelligent, informed posts on this board in the past month than ever in my many years of visiting this site. I have faith in our joined strength and do believe that we are making a difference.
Why else would a server hosting company have only ONE server attacked this weekend - the server that housed one of our 4 sites.
The owners of WebHostPad are livid and bound and determined to prosecute the attackers. We have angered some powers that be to the point that they are willing to destroy a local business to stop us?
Nah. I don't think so.
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up. Once you know that is what a company is doing, then you go to your alternate plans and never look back. Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down. At least, I would hope so although it doesnt seem to be right now. Could be because of sending work offshore not sure. All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well. Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts. All that does is help the MTSO keep the work caught up to the exact MINUTE.
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
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