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More than 1 backup acct? Able to work more than 8hrs or not? Is OT

Posted By: offered or mandatory? Docked for errors? NM on 2007-08-14
In Reply to: Interview tomorrow...what questions should I ask? - MTinMI

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Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any.  Once u get stuck on an account you are there til u die unless u happen to be management's favorite.  u never hear about any new accounts opening up, new platforms,  Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy.   Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened.  It is same as always, hot air to try to calm people down.  the
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that.  I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one.  I dont play the game anymore.  If they dont like it, tough.  Let them find someone else.  Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
Get ready to lose that backup account when there is no work on it....
They are doing more hiring and they always overhire...
I lost an acct with MQ, called the hospital and they told me who had the acct. I chose not to go wi
nm
Older posts about them have the MTs bouncing from acct to acct and not being able to make
s
My acct mgr sent an update this morning stating a large acct sm
starting next week; another in 2 more weeks; another in early October; and another in November. This is just a normal end of summer / holiday slowdown. I'm sure other posters on this board are also out of work due to the same circumstances.
Not on cardiology acct, but do work for SGS.
Can I help?
May I ask? Do you who have no work do acute, ASR, have more than 1 acct? (sm)
The company I work for has had people who didn't have work while there was tons of OT in other accounts. Come to find out some of them (not all) refused to do ASR or Voice Recognition, they did only clinics or ERs and refused to flex their hours to help get their lines in.

Is this pretty much the case with Webmedex or do you think they have just over-hired MTs and don't have enough work to go around.

I see they are hiring again, that is why I am asking, not to start anything. Please do not be offended by my questions.

Thanks.
It's how many reports you sent to QA for each acct. you work on. NM
NM
Ok, let me rephrase that: We are on OT *and* have a ton of work on my acct. nm
x
Give it a whirl. I WAS on that same acct, same pay. Asked and got put on an acct just as bad, so I
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Ask to be put on another acct. I'm part time and work
full time hours because our account is always behind.
They have lots O' work depending on the acct.
If you're on an account with terrible sound quality and very heavy ESL, then they have tons of work for you.  If the particular account has no problems with the platform, you can bet there won't be work.  They advertise all the time because they have tons o' work on certain accounts and they have tons o' turnover in both accounts and MTs.
I know the MTs that work this acct. load them from a pool. However, sm
I think that is a very good idea - batching docs and/or specialties together.  I wonder why they don't do that, and I am going to ask!  Thanks!  If you saw my post above, there are a total of 37 specialties on my list, made up of approx. 4-5 docs in each specialty, so I'm looking at learning well over 100 doctors in only 40 hrs. of training?  That's a joke. 
I work for MTSO and know the hospital acct
I work on is a big one, just do not know how many MTs that on this particular account. When you say you correct only erroneous text I am not really sure what you mean by this. I correct everything I see that is an error so can you explain further as far as erroneous. Do you read the entire report as it goes or ?
So does anyone work on the acct that DiskRiter is hiring for now? It's in Florida
xxx
I haven't needed more work - there is plenty on my acct
x
I did work for them and you were not even supposed to speak about an acct to anyone that worked ther
nm
older and wiser, can you email me the name of your supervisor/acct you work on Thanks!
nm
How was your acct at Amphion? I have a HORRIBLE acct...

I am new to Amphion and have this account that has a lot of account specifics, no automatic ADT (which means I have to search for the names, etc) which is not a problem for me, but there is one dictator who is ALWAYS awful, and I have been getting him back to back to back my first week with Amphion.  Did you find that you basically only had 1 or 2 dictators while there or did you have more?  Of course, I would not mind doing him occasionally but can't do this all day.  I will never be able to make any money, especially at the line rate that I am being paid.  I have 2 children of my own and 3 of my sister's children in my care.  I cannot afford to do this everyday and don't know what to do.  I work as an IC for another company making 9 cents a line, which is much more than Amphion, but really wanted employee status so was willing to make a little less, but I am afraid it is not going to work.  I do not want to have to find yet another company and start all over with them to only find out that they suck too.  Any suggestions?


Usuall plenty of work - demand a secondary or tertiary acct. nm
nm
Recent contact said 1100lpd AND 8hrs of time must occur for benes. 8.5 cpl/no benes, 9cpl benes. nm
,
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
Just ask for backup accounts. nm
nm
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it.  Don't worry.  It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
if you don't have a backup account, then
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.

Why don't you have a backup account to help you meet your line count?
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
Have you asked for backup account? I have
ALWAYS had work.  It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time.  I'm still getting my lines and often get extra. 
Vonage, but also have regular ULD as a backup

I spent about $45 a month for the 2 combined, both residential plans.  If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system.  I haven't had any problem with Vonage for the 2 months I've been there and using it heavy.  I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that.  I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.


They have lots of accounts. Ask for a backup. nm
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Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM

Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
I asked for ANOTHER backup. No problem.
nm
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
Sounds like they expect you to backup as QA
Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).

I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half.  I just know I am going to mess something up, trying to keep all of these straight.  When do you say enough is enough?  Is it even acceptable to say enough is enough?
Don't you suppose they realize that - have you asked for a backup? (sm)

I feel like I have sung this song before.


It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
Sadly, it is ALL the employees of this one particular account and we have no backup accts.
Apparently, the hospital obviously wants the work first to go to the employees and we get whatever is left, which is slim to none some days. Very frustrating.
I am beginning to think that you need a backup company most of the time anymore
because it seems most places just over hire and run you out of work.  I guess you are to be at their beck and call when there is work or no work.  Gets a little old and I am looking at working 2 places to cover this problem.  Gets old and tiresome being on call for someone to snap their fingers. Of course, you realize they have covered their buttinski.
Can anyone please tell me what companies hire p.r.n. status? Cleary, I'm going to need a backup
plan through all this BEFORE Jan. 1st.  Thank you!
Just hate whining and complaining when there are backup accts with plenty
nm
Someone crashed 1 of USMLSU's hosting servers, but we have 3 backup sites :)

There are people that definitely feel threatened by this show of solidarity and the discord with reason. 


Over the weekend one of the hosting company servers used by the Initiative (donated server space, bandwidth and email services to us) was hit with a SYN flood. The hosting company was rendered helpless for a few hours, because the attackers used lots of different IP addresses, but we have 3 other backup sites because we anticipated something like this.


They are afraid because we are all agreeing on many things that are wrong with our chosen industry.  They are afraid because they have mistreated and cheated many of us, and if we are not at each other's throats they are no longer in control of our futures.


I have seen more intelligent, informed posts on this board in the past month than ever in my many years of visiting this site.  I have faith in our joined strength and do believe that we are making a difference. 


Why else would a server hosting company have only ONE server attacked this weekend - the server that housed one of our 4 sites. 


The owners of WebHostPad are livid and bound and determined to prosecute the attackers.  We have angered some powers that be to the point that they are willing to destroy a local business to stop us?


Nah.  I don't think so.


Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up.  Once you know that is what a company is doing, then you go to your alternate plans and never look back.  Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down.  At least, I would hope so although it doesnt seem to be right now.  Could be because of sending work offshore not sure.  All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well.  Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts.  All that does is help the MTSO keep the work caught up to the exact MINUTE.