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Sounds like they expect you to backup as QA

Posted By: But Just a Guess on 2009-05-07
In Reply to: Okay, may be I am just tired or .... - Dumb and dumber

Sounds to me like you might be expected to pinch hit for QA on the account as well as MT (but likely with no increase in pay for doing the QA).

I might be wrong, that's just the first impression I get reading it. Someone to do *double duty*.


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Suggest you find a 2nd company for backup. The backup accounts
are dried up, too, and you can ask for work daily and still never get any.  Once u get stuck on an account you are there til u die unless u happen to be management's favorite.  u never hear about any new accounts opening up, new platforms,  Be prepared to read the intermet message boards to find out what is going on, that is how I found out they had Beyond Txt and ExText, or had any work available, (supposedly) since they keep advertising for help, but I still do not have enough work to keep busy.   Liz wrote this big long message on here a few weeks ago, but nothing changed, nothing happened.  It is same as always, hot air to try to calm people down.  the
You know, I understand about this backup business. I actually have started to refuse backup
accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that.  I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one.  I dont play the game anymore.  If they dont like it, tough.  Let them find someone else.  Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
No, but that's my third backup.
nm
Let's just say I'm getting my backup
plan in place. I've been with the Q for 10 years now, and these last few months, things have really been going downhill. I have a gut feeling things are not going to be good for us MTs if and when the Q sells. How long were you there before you left?
Just ask for backup accounts. nm
nm
Not me - have you asked for a backup? (sm)
but I do think the holiday and bad weather has something to do with it.  Don't worry.  It's a great company. I've been there for a year and have no intentions of going anywhere else.
No problem getting a backup - might have to ask for one.
nm
if you don't have a backup account, then
it may be they think you are limited in the scope of transcription you can do. I do a specialty clinic where I only get about the same number of lines (6-25), but I can do 300 lph with those, so 700 lpd would only take 2-1/2 hours at most.

Why don't you have a backup account to help you meet your line count?
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client.  The problem is, when checking the client instructions there is nothing in there about what they are counting me off for.  For example:  we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course.  I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this.  One QA said no big deal, another QA person counted off.   I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something.  I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes.  I do QA at my FT job so I know how it all works, but it has to go both ways.
Have you asked for backup account? I have
ALWAYS had work.  It is slower now, probably because of new hires, but we've been busting *ss for 4 months+ now and I'm enjoying a slack time.  I'm still getting my lines and often get extra. 
Vonage, but also have regular ULD as a backup

I spent about $45 a month for the 2 combined, both residential plans.  If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system.  I haven't had any problem with Vonage for the 2 months I've been there and using it heavy.  I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that.  I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.


They have lots of accounts. Ask for a backup. nm
s
Yes, I'd have a backup job..Also, does this company start with a C?? Thanks NM

Quit complaining and ask for a backup (sm)
There are accounts that have a lot of work.
6 accounts with them, no backup, no time.
x
They have offered backup accounts.
If you want one, just ask. I get 3 different hospitals each day, but that's still all 1 account, but the one time we were out of work for more than a few hours, they sent out an e-mail offering a back-up account. E-mail and ask them if you want one. They have always worked with me and you won't hear me bad-mouthing them. Then again, my situation is different. I'd take any time off I can get.
If there are backup accts then everyone should be trained on them
If there is no work and no backup account then there is a huge problem. Please clarify the above. Have you asked for a backup? As for working at Sears, Im sure if business was slow you would have to stick around but they would pay you for your time.
I asked for ANOTHER backup. No problem.
nm
My backup account is on Chartscript SM
I love that platform, but the line counter is a little bit slow, and it doesn't always show the correct line count right away. I find that if I give it a couple of minutes and refresh the page, my line count will have caught up and be accurate. I think it's a great platform otherwise.
What is the normal number of backup accounts
I have just been placed on my 5th backup account in the last month and a half.  I just know I am going to mess something up, trying to keep all of these straight.  When do you say enough is enough?  Is it even acceptable to say enough is enough?
Don't you suppose they realize that - have you asked for a backup? (sm)

I feel like I have sung this song before.


More than 1 backup acct? Able to work more than 8hrs or not? Is OT
s
It's called a troll. Statements without backup. sm
There is a lot of work out there with Keystrokes and others. MQ is losing accounts, and the other MTSOs are getting them. I am sure that they want to see quality and limit volume the first few days. I would if it were my company.
Sadly, it is ALL the employees of this one particular account and we have no backup accts.
Apparently, the hospital obviously wants the work first to go to the employees and we get whatever is left, which is slim to none some days. Very frustrating.
New accounts - I doubt if we will ever run out of work again in our lives!!! Yes can have a backup
nm
Get ready to lose that backup account when there is no work on it....
They are doing more hiring and they always overhire...
I am beginning to think that you need a backup company most of the time anymore
because it seems most places just over hire and run you out of work.  I guess you are to be at their beck and call when there is work or no work.  Gets a little old and I am looking at working 2 places to cover this problem.  Gets old and tiresome being on call for someone to snap their fingers. Of course, you realize they have covered their buttinski.
Can anyone please tell me what companies hire p.r.n. status? Cleary, I'm going to need a backup
plan through all this BEFORE Jan. 1st.  Thank you!
Just hate whining and complaining when there are backup accts with plenty
nm
Someone crashed 1 of USMLSU's hosting servers, but we have 3 backup sites :)

There are people that definitely feel threatened by this show of solidarity and the discord with reason. 


Over the weekend one of the hosting company servers used by the Initiative (donated server space, bandwidth and email services to us) was hit with a SYN flood. The hosting company was rendered helpless for a few hours, because the attackers used lots of different IP addresses, but we have 3 other backup sites because we anticipated something like this.


They are afraid because we are all agreeing on many things that are wrong with our chosen industry.  They are afraid because they have mistreated and cheated many of us, and if we are not at each other's throats they are no longer in control of our futures.


I have seen more intelligent, informed posts on this board in the past month than ever in my many years of visiting this site.  I have faith in our joined strength and do believe that we are making a difference. 


Why else would a server hosting company have only ONE server attacked this weekend - the server that housed one of our 4 sites. 


The owners of WebHostPad are livid and bound and determined to prosecute the attackers.  We have angered some powers that be to the point that they are willing to destroy a local business to stop us?


Nah.  I don't think so.


Talk to your leads or call the main office to see if you can get a backup account...
I have been there for over a year too and have always had plenty of work...
And furthermore, you can see this hits a sore spot, this giving people backup accounts and then
you run out of them is also ridiculous. There you sit making less and less money and trying to learn multiple dictators and then guess what, that dries up.  Once you know that is what a company is doing, then you go to your alternate plans and never look back.  Sooner or later when MTs either decide no more or they get multiple jobs and they have to keep hiring and hiring which impacts their quality I am sure it will settle down.  At least, I would hope so although it doesnt seem to be right now.  Could be because of sending work offshore not sure.  All multiple backup accounts do is make it harder to make money and you have more problems with QA and your own quality because you just keep popping in and out of all these accounts that you really dont get to know that well.  Knowing an account well is the best way to go for quality and line count for sure, NOT multiple accounts.  All that does is help the MTSO keep the work caught up to the exact MINUTE. 
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
sure sounds swell. Sounds like 2350 ln/day @ 4 cents/ln=$90./day
in order to figure how many line needs to be produced to make $500 per pay period. ie, how many lines an hour needed per 8 hour day --at your rate.

So say $450 a week would be $90 a day.
For example, if making 4 cents a line,need 2,250 lines a day, 281 an HOUR (to listen through and edit) to make this great wage of $90. a day FOR ALL THIS SAME SKILL, TO KEEP UPDATED WITH CHANGING MEDICAL COMMUNITY. nope Better at Jack-in-Box Pass it up.
I expect I and a lot of others will be also saying bye bye.
:
they can expect all they want,
but you do not have to comply. When they send out their pleading "we need all the team helping on this" move past it. You cannot be productive or happy working 7 days a week for too long. White collar sweatshop is only there if we allow it.
I just have to say this: What do you expect?
A company comes underfire in a public forum by what may well be just 1 employee who didn't make it. There could be many reasons why.

Now, the company cannot name employees but the employee can name employers?

So, why wouldn't you expect an owner to come out swinging? This original post to the thread has nothing wrong in it. I saw the posts that were removed and they should have been.

But you know what? They were not any worse, different, or shocking than the trash that is posted here daily.

While some know how to post appropriately - complain in an appropriate manner still showing some integrity - most do not.

I don't blame her for at least addressing the issue. If MT's don't like employers coming on here defending themselves, perhaps they should consider the ridiculous trash they themselves are handing out.

This is a 2-way street, people.

Don't expect that to last
nm
Expect nothing and you will never be let down (sm)
Some of us got absolutely nothing from our company but personally, I'm just thankful to have a job in this messed up world we live in.
You cannot expect (sm)
to receive more than 7 cpl if you only graduated from an MT school 1 year ago.  You are still considered a newbie.  Actually, some would say you are lucky to have found a job at all, especially a job that pays 7 CPL.  My advice:  Stick with your current job for 2 or 3 years; try to work on as many different accounts possible, learn as many different report types possible; then, after 2 or 3 years, search for a company who will pay you a higher rate.  I know it is hard to make it on what you are being paid, but we have all been there; it comes with the territory.
If IC, co cant expect you to do ANYTHING for no
x
Expect nothing, get nothing.
nm
Oh come on!! How do you expect her to
stay in business if she isn't making something beyond what she pays the sorry likes of you??
Oh come on!! How do you expect her to
stay in business if she isn't making something beyond what she pays the sorry likes of you?? I think we'll all heard enough from you today and probably for a long time to come.
But why do it if you don't have to? And why expect
others to do it just because you have to? This whole conversation is silly.
I don't expect others to do it because I sm
may or may not do it. I expect others to not knock me or the ones who are willing to change their hours around and do what it takes to get work when there is none. If you have no work and you have no money but won't work when the work is not there because the shift is not to your liking, then why feel sorry for you?

I am glad you have what you want. some of us like it this way or are working this way because the work isn't always there when WE WANT IT.
No, and I don't expect to sm
I just could not hack it anymore. Low work, no work, big push for ASR...I left.

I am starting with another company next Wednesday. I will have the schedule I have dreamed of having. They don't know it yet, but they will have to find me at least one more account to work on because I tend to slurp up a lot jobs. I know they will keep me happy.

I took an interim IC position that is actually pretty good. I kept my very long term PT job all the way through my time with TT and am working it more while I have a bit of a hiatus between jobs.

TT people are very nice, but nice didn't pay the bills. I was suffering physically and emotionally trying to work more hours to make the same amount of money. I have taken a raise over my previous pay, will have benefits and a nice incentive program with my new company. I feel your pain, I have been there!
I'm with you fat cat. I don't expect sm
anything either from anybody. If it comes great, if it doesn't then I probably forgot there was an MT week anyway and don't CARE!

Good grief, there is a week for everything under the planet it seems. Is everyone required to send a gift out for every week that somebody makes up?

I don't know who even started MT week to begin wtih, probably AAMT. Whoever did had to have somekind of a money gimmick. You kind of like Hallmark has a holiday for everything so they can sell cards? AAMT probably did this so they could sell their junk for MT week. Folks need to grow up.
Well, I expect
that since I posted in one of my posts that any member of management who read the post would know exactly who I was, it proved to be true.  Too bad they don't have anything to do other than puruse these boards.  Otherwise, I expect it wouldn't be hard to find out identifying information for anyone.  The more I think about it the more furious I become.
So you don't expect anything during MT week either?
Since you're doing your job as is expected of you. 
As an MTSO, maybe you can tell us what you expect?

If we as MTs do not give a company 2 weeks notice, then we are accused of being unprofessional and get slammed.  I did not take it personally, I did find it offensive professionally.  If I had been trusted to work with confidential information for years, what makes a company think all of the sudden I was not to be trusted.  If I wanted to be unprofessional, I would have just left and not given notice at all.  Seems we're damned if we do and damned if we don't.  What is it that you would expect from an MT quitting their job?