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Are you using a Cphone? Don't the files keep feeding into your que or are you assigned? You'll

Posted By: to ask your office. nm on 2006-04-25
In Reply to: line count in word - kels

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Will you be accessing the voice files via a Cphone, too?
s
s/l davage feeding tube
Infant born with respiratory distress on s/l davage feeding? 
As everyone said, you have to have it assigned back to you...(sm)
It's actually not a part of ExText that you do it in. The program that handles the voice jobs is Dictaphone's JobLister. Not only would you have to have the rights to access it, you would have to have the program loaded on your pc. This is, with most companies, only given to team leads and QA.
I have always had an access # assigned....
If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.
being assigned same dictators
does help you get to know them so you can get fast with them and set up macros and auto-text but when are these MT companies going to realize that and quick putting us in pools? I realize they have to have their accounts covered 24-7 but this is no way to make money and really increases your chance of errors. It would be beneficial for both MT and the company to assign us our own dictators. There are only really a few companies out there who do this.....what a shame!!!
how is your work assigned?
I just started with a new company and very frustrated with how they handle work assignments.  I'd like to hear from other MTs how they feel about it and how they are assigned their work.  I have always been assigned a specific amount of work each day or worked a specific amount of hours.  When my time was up or my jobs were done, then I was done for the day.  This new company is doling out work in a very unusual way.  It is a clinic Ortho account and she assigns work as it comes in, which is understandable.  But if I happen to be gone for an hour or so and she gets work in, she will assign it to another MT who can do it right then and there.  I have asked her to send me a whole gob of work each evening so I've got work that will last me the next day.  She refuses to do it that way so I end up sitting here all day long waiting on her to e-mail me saying, "I've sent you a few files."  And so far that's all it's been, a FEW files.  Nothing I can't finish in under 30-45 minutes.  This is just ridiculous but the line rate is so good that I am hesitant to try to find something else.  Anybody else have this problem? 
assigned work
Yes, I know exactly what you mean. I have the same problem. But I have an acute care backup account to work on. I prefer the other account though because I am used to it. It sounds like we work for the same company. LOL. When I get the clinic it is sent like you said as it comes in and sometimes if another MT is available she will send it to them. I work on a clinic general surgery account. And I wished they would let me do the accounts work exclusively. But no it is given to one MT one time and another the next time. But I have the backup account so I can't complain but that is how they do the clinic work.
Assigned accounts....sm
There's a lot to be said for "assigned jobs" if it's done on a fair basis and if the person doing the assigning doesn't have their own agenda, i.e, where the "Lead MT" does the assigning of jobs as well as having to get her own lines in.  Who do you think is going to get the best dictations??  Do you think she/he will assign the good, easy dictations to the MTs on a fair basis and keep the lousy, crappy, ESL dictations for herself ?  Come on!  For the most part, management doesn't give a hoot as long as work gets done and is kept within TAT. 
How can you tell if you're being assigned certain jobs or not? sm

It seems to be as if I've been getting mostly the yucky dictators for a while now, with some good ones being thrown in here and there. I know a while back with this company (been here 1-1/2 years), I noticed a good change with getting assigned same clinics (clinic acct., obviously). It was even brought up at a phone conference, and the VP acknowledged they'd changed tactics and were assigning accts. as opposed to just letting us all in the pool. Said it was a good change for the company, and we MTs agreed as well.


But, for the last couple of months or so, I've noticed a downward trend in my dictators, and the job numbers aren't in order, just here and there, even different clinics popping in and out. I emailed the Account Liason and asked her if there was something going on here, and she said she didn't know, she'd have to check with the MT supervisor. She then came back & said no, there's been no change or assignments (which I reminded her the VP herself had said there was), and that I was just getting the luck of the draw.


However, something I'd read on this board got me to thinking. If these people in the position to control these jobs, such as the AL and who all else, are also typing and getting paid by the line, naturally they could pull in all the good jobs themselves. If they do get paid by production, I don't think they should be able to control the ques at all.


I just don't know whether to pursue this line of questioning or not, since I'd already tried once, and I'm not 100% sure of myself, just suspicious. Like, the other accts. jobs that are thrown in between while working on one clinic is usually a bad one.


Any advice/suggestions would be appreciated.


 


Also, should I ask for a line-rate increase? I've been here 1-1/2 years and am making the same as I started, .08/line.


ask them about your assigned (or not) doctors - be careful with KS
also, no auto backup with Lanier footpedal, can only work when Lanier is available.
Well we are individually assigned work...sm
The manager assigns the work out to each individual MT so I am wondering how much work the other MTs are getting on the account.
Cphone
Is this phone still available? My daughter needs one. Are there any others out there today?
cphone
All four that I have owned I have used the end button on the left side, bottom row, for headphones.  I hit speaker,  dial in, and when it connects I just hit that button and it goes to headphones and it no longer is audible from the speaker.  Maybe they were all preprogrammed, but they all worked the same. 
Cphone
I had worked using a CPhone for my first 5 years in this field. When i went to work for a national i was nothing but confused. There are several posted on the classified board here for under 200... And they go for a lot more than that new. It is an adjustment no matter what new thing u are trying to get used to.. The biggest thing is that the headphones .. The ones you use for the PC won’t work as the headset port is a two-pin thing...
Cphone
It is a dictaphone unit.  It also doubles as a telephone.  Kinda bulky and ugly, but works great.  You use it like a phone, to dial into the dictation line, and retrieve dictation from accounts who are not accessed through the net lines.  It has attached ear phones, or in my case, ear buds.  Good luck! 
Cphone
Actually the person who trained me told me to do this.  Thanks for your help.
Filezilla is the software used to transfer files to an FTP server where the files "reside".
.
It was simply the work from your assigned accounts.
More of our work is transcription based rather than ASR. However, we are in a training initiative so all employees will be prepared for handling ASR.

Dictaphone Cphone SOS
Has anyone ever locked up a C-phone accidentally and now requires a security code which I do not have nor does the owner of the machine to do anything. I am at standstill.  Any advice appreciated.
Need to purchase cphone
Help!  I am trying to get started transcribing at home and I have work to do but I need advice on what type of transcribing phone to purchase.  I have been instructed by my current employer to by a cphone that dials into an automated system to retreive my work.  Please, any advice or if anyone has one for sale.  The cheaper the better or I will buy used.  Thanks.
can anyone explain to me what a cphone is?
I've only ever worked for MQ and I have no idea what a C-phone is. Is it a piece of equipment or software or both?
Cphone questions
I am supposed to be starting an acct that uses a Cphone and am wondering how this works.  To those who use a Cphone how does this differ from signing in and transcribing via online?  Also I'm wondering about if you are able to reject a dictated job on cphone if it is a dictator you can't transcribe?  On the acct I'm on now there is a doctor I simply can not transcribe no matter how hard I try and no matter how long I try so I can just reject his dictation and it goes back into the system for someone else and I'm wondering if the same thing will work with Cphone?  Thanks, Wanda
Cphone manual
I emailed you re: above.
I do have assigned accounts and even those I can't get back within 24-48 hours at end of week. s
I think I need to have on-call coverage to help, but I don't have much time to train...I sometimes just think it takes less time to do it myself than to train someone new, but I'm just tired of working all the time. If I could find people who have so much experience that they can just be able to work and get it right by having a sample report and a template...hard to believe, but not everyone can do that....Also need a c-phone to access work on my system.
I assigned single letters to very common labs SM
For instance, i is for calcium (i just because I wasn't already used it for abbreviations with low-range numbers). Calcium 10.3 would be i103. Creatinine 0.7 is e07, e used for the same reason. I like it.

10-20 red cells is 1020rc and 10 to 20 red cells is 1020rc', but I'm not crazy about it. The "tttrc" I used to use was just as basic but better; I just wanted a system that would be memorable and allow me to enter lots of values without conflicting with other abbreviations. Maybe someone will offer a good system so I can change without bothering to think about it. :)
SOS-familiar w/Cphone DA-127D?

  


    It's crunch time - I am using TranscriptionGear Model DA-127D for first time (replacement after demise of Dictaphone C-phone) and do not have instruction manual.  I've navigated through a report and need help with the following:  Everytime I take my foot off the pedal, I get the recorded "To sign off you must be at the end of the report."    Then, when I actually got to the end of the report, it signed off automatically with the foot pedal.    I must sign reports off manually on this acct.     Any help would be greatly appreciated.  TIA.


Question about Cphone headset?
I have the stethoscope style #AL-60DP but where the wire hooks to the stethoscope part it won't stay together and I could barely hear out of them.  Is there something I'm not doing right or are they broke?  Thanks!
Cphone and foot pedal
Actually, my foot pedal plugs into the C-phone, not the computer, but all this junk is very confusing, isn't it?
Adjust speed on Cphone
Does anyone know what to do to adjust the speed on the CPhone?
Converting voice files to digital files

I have a Voice Solutions dictation system that will happily convert DS4000 voice files to digital when they are downloaded (wave files). However, it will not recognize any other files for conversion. I had a physician download .WAM files from his DS-30 and my dictation system would not convert it. Anyone have any suggestions?  I would greatly appreciate any input.


Thanks!!!


2 others? medicaltrancriptionoutsourcing.com and On-Call out of Wisc. - need a Cphone for the WI
s
Vonage! Works great with my Cphone. nm
x
Question for Lanier/Cphone users...please...

I have a Lanier LX219 that I just hooked up. I have it all programmed (I believe) correctly. I am having a problem with the pedal though. I can play the dictation but I cannot for the life of me figure out the rewind or fast forward on the pedal. It just beeps at me. Do I have something programmed wrong? Does anyone know what I have done wrong? Thanks for any advice.


~Laura


 


This is becoming the normal, unfortunately. To get assigned docs & accts. makes for good line
s
Did you save files in .rtf format? The files need to be
as a Word document or it won't count them. Could be the problem.
Most companies do no use their only files (HIPAA). They use files provided by other companies, serv
If you can get through the test files, then the sound quality on the actual company files is better. And, the dictation is never as bad as the test files, plus you have QA to help with hard blanks.
It'll be the most expensive magazine subscription you'll ever get! No point in joining. nm
s
I'll go! I'll go!! I won't take hormones and will be ready to defend your honor :) n/m
.
No. It'll be the most expensive magazine subscription you'll ever get, and it's unnecessary
s
I assume you are assigned number much like a license number that can be verified through the AAMT.

Beyond that, I have no idea.


You'll get used to it. It is keeping the right leg propped up at the same time that'll be the
When I broke my ankle, I was just grateful it wasn't the hands. Without our hands we'd be totally screwed.

I broke my right ankle slipping on ice and was lucky to have gloves on because the palm of the glove was totally torn up and my hand was okay.

Good luck and be sure to do your exercises when it is time.
Usually work "live" on a Cphone, while connected. There are ways to record & work off line, bu
s
It'll happen. You'll find your fit.
You might have to kiss a few frogs first, though.
Oh she'll spice it up alright, she'll be
placing hidden cameras in the other ladies' dressing rooms! LOL!
continue your goal; he'll/they'll get used to it/over it
nm
I'll vent and I'll sign my name sm
I have two IC contracts right now. I recently went back to a job I had quit earlier in the year to work for the other company I am still working for.

The newer job has 80% ESLs. I transcribe OP notes primarily and I can fill in other work types as the opportunity arises. I am frustrated with this particular situation. After 6 months, I am making less money and working longer hours. I am past the learning curve and I should be doing better, at least in the number of hours I am spending doing the job. We have run out of work for 24 hrs at a time at least 5 or 6 times since December 1, and in November it was more than that. I have a friend who worked for this company as well and she was having similar difficulties. The only thing that we can figure is that they are shorting us line count some way, because after 6 months at it, it should be easier/faster/more money, but it is less and less every single pay period. It is not a nice thing to accuse a company of doing, but it SEEMS that way to us. I am fed up with being expected to type every single OP note that comes in 24/7 and meeting the 6 hr TAT for them on weekends, evenings, holidays, wee hours of the morning...

I took back a job I held for 2-1/2 yrs. The team leader has changed and this gal thinks that I should be on call 24/7 for whenever she has work. I might have some at 7 a.m., or perhaps not until 6 p.m. or later. I can't plan my personal life and between these two IC situations, I find that I am not eating on a daily basis, not showering on a daily basis and not sleeping more than 3 or 4 hours at a time. I have lost weight and I don't feel very well. I woke up today with a rip roaring head cold (my first in nearly 8 yrs) and it has already moved to bronchitis and I am expecting pneumonia by the weekend because I develop it very easily. I already have deep pain in my back.

Yes, I should call in sick tomorrow, but I really can't take the fallout. The job I took back I am covering for another gal who wanted vacation over the holidays and if I have to call in sick, the team leader will call me and pitch a fit about how this is my responsibility. It IS my responsibility, I did say I would do it, and I will do it, despite being quite ill. In the past, when I worked for this company, they would not allow me to call in sick for a "cold" without a doctor's note. I worked through many illnesses with them and only called in sick when I developed West Nile Fever and while I was sick for over a month, I only called for my last 12 reports one day when I could no longer see the computer screen because my head hurt.

The problem is that yes, many MTs lack work ethic. They don't take their responsibility seriously. This is not a work as you please career, not even for an IC. I can see the MTSO's point of view, I truly can. Like finding experienced, reliable and capable MTs, for the MTs who are these things, finding a company will treat you like a human being is equally difficult. I sit here, feeling lousy and like I am an utter slave labor with no consideration whatsoever. I know that my work needs to be done, but when I am this sick it is better that someone else do it for the sake of the work, for accuracy and for speed of getting it out. I know that I am needed, but to be the MT these companies need me to be, I also need to look after my own health.

I will also mention that when I have asked for vacation, I have been approved for the time, but the MTSO queues up my work and calls me then I am not on the system getting it done. I have told them I had been approved for time off, but the MTSO didn't schedule anyone to cover for me and I am told to get on work, vacation or no, if I want to keep my job.

Thus, I work 24/7/365 and have for years. I work sick, I work when I am in pain (I have an AI disorder), I work exhausted from staying up all night covering for others who are allowed to call in sick and have vacations when I can't have either. I work having no health insurance and not being able to afford the $125 a month to buy some with a high copay so I can see a doctor. I work without breaks for breakfast, lunch or dinner and I sometimes come close to having an accident because if I leave my desk to go to the little girls' room I get nasty calls about where I am at and what I am doing.

Many MTs are mistreated, and I am one of them.
You don't need to remove the key, remove the shortcut assigned to the key
in the customize keyboard dialog box.
Tell him you'll give him your macros if he'll give you his Lexus, his ski cabin, and (nm)
;p
Control. I'll still get OT though. And you'll
still sit and complain!


I'll join you on that one, I'll be 58
@@@@
wav files
I receive my wav files via an FTP site and return the completed files the same way. I have a digital voice file player program on my computer, with a foot pedal, and play them that way. I type in Word, save the file, and send them back via the FTP site again. I like it alot, but the program costs $200 including the foot pedal. some have demo versions, like express scribe, I think, but I have heard alot of complaints about foot pedals not being compatible with it. email if you have additional questions.