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As everyone said, you have to have it assigned back to you...(sm)

Posted By: Raddy on 2006-07-24
In Reply to: I have a question about Dictaphone ExText - sm

It's actually not a part of ExText that you do it in. The program that handles the voice jobs is Dictaphone's JobLister. Not only would you have to have the rights to access it, you would have to have the program loaded on your pc. This is, with most companies, only given to team leads and QA.


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I do have assigned accounts and even those I can't get back within 24-48 hours at end of week. s
I think I need to have on-call coverage to help, but I don't have much time to train...I sometimes just think it takes less time to do it myself than to train someone new, but I'm just tired of working all the time. If I could find people who have so much experience that they can just be able to work and get it right by having a sample report and a template...hard to believe, but not everyone can do that....Also need a c-phone to access work on my system.
I have always had an access # assigned....
If you could get into a records system without a private passcode, that would be a major HIPAA situation! I always have a sign-in ID asigned by the facility for any C-phone account I have worked; but it is strange that you are hearing a beep and not an operator giving instructions. I've never had that situation before. If you don't have an account Lead you can contact to get help, I'm thinking you'd best tell your employer this isn't working! Good luck.
being assigned same dictators
does help you get to know them so you can get fast with them and set up macros and auto-text but when are these MT companies going to realize that and quick putting us in pools? I realize they have to have their accounts covered 24-7 but this is no way to make money and really increases your chance of errors. It would be beneficial for both MT and the company to assign us our own dictators. There are only really a few companies out there who do this.....what a shame!!!
how is your work assigned?
I just started with a new company and very frustrated with how they handle work assignments.  I'd like to hear from other MTs how they feel about it and how they are assigned their work.  I have always been assigned a specific amount of work each day or worked a specific amount of hours.  When my time was up or my jobs were done, then I was done for the day.  This new company is doling out work in a very unusual way.  It is a clinic Ortho account and she assigns work as it comes in, which is understandable.  But if I happen to be gone for an hour or so and she gets work in, she will assign it to another MT who can do it right then and there.  I have asked her to send me a whole gob of work each evening so I've got work that will last me the next day.  She refuses to do it that way so I end up sitting here all day long waiting on her to e-mail me saying, "I've sent you a few files."  And so far that's all it's been, a FEW files.  Nothing I can't finish in under 30-45 minutes.  This is just ridiculous but the line rate is so good that I am hesitant to try to find something else.  Anybody else have this problem? 
assigned work
Yes, I know exactly what you mean. I have the same problem. But I have an acute care backup account to work on. I prefer the other account though because I am used to it. It sounds like we work for the same company. LOL. When I get the clinic it is sent like you said as it comes in and sometimes if another MT is available she will send it to them. I work on a clinic general surgery account. And I wished they would let me do the accounts work exclusively. But no it is given to one MT one time and another the next time. But I have the backup account so I can't complain but that is how they do the clinic work.
Assigned accounts....sm
There's a lot to be said for "assigned jobs" if it's done on a fair basis and if the person doing the assigning doesn't have their own agenda, i.e, where the "Lead MT" does the assigning of jobs as well as having to get her own lines in.  Who do you think is going to get the best dictations??  Do you think she/he will assign the good, easy dictations to the MTs on a fair basis and keep the lousy, crappy, ESL dictations for herself ?  Come on!  For the most part, management doesn't give a hoot as long as work gets done and is kept within TAT. 
How can you tell if you're being assigned certain jobs or not? sm

It seems to be as if I've been getting mostly the yucky dictators for a while now, with some good ones being thrown in here and there. I know a while back with this company (been here 1-1/2 years), I noticed a good change with getting assigned same clinics (clinic acct., obviously). It was even brought up at a phone conference, and the VP acknowledged they'd changed tactics and were assigning accts. as opposed to just letting us all in the pool. Said it was a good change for the company, and we MTs agreed as well.


But, for the last couple of months or so, I've noticed a downward trend in my dictators, and the job numbers aren't in order, just here and there, even different clinics popping in and out. I emailed the Account Liason and asked her if there was something going on here, and she said she didn't know, she'd have to check with the MT supervisor. She then came back & said no, there's been no change or assignments (which I reminded her the VP herself had said there was), and that I was just getting the luck of the draw.


However, something I'd read on this board got me to thinking. If these people in the position to control these jobs, such as the AL and who all else, are also typing and getting paid by the line, naturally they could pull in all the good jobs themselves. If they do get paid by production, I don't think they should be able to control the ques at all.


I just don't know whether to pursue this line of questioning or not, since I'd already tried once, and I'm not 100% sure of myself, just suspicious. Like, the other accts. jobs that are thrown in between while working on one clinic is usually a bad one.


Any advice/suggestions would be appreciated.


 


Also, should I ask for a line-rate increase? I've been here 1-1/2 years and am making the same as I started, .08/line.


ask them about your assigned (or not) doctors - be careful with KS
also, no auto backup with Lanier footpedal, can only work when Lanier is available.
Well we are individually assigned work...sm
The manager assigns the work out to each individual MT so I am wondering how much work the other MTs are getting on the account.
It was simply the work from your assigned accounts.
More of our work is transcription based rather than ASR. However, we are in a training initiative so all employees will be prepared for handling ASR.

Are you using a Cphone? Don't the files keep feeding into your que or are you assigned? You'll
s
I assigned single letters to very common labs SM
For instance, i is for calcium (i just because I wasn't already used it for abbreviations with low-range numbers). Calcium 10.3 would be i103. Creatinine 0.7 is e07, e used for the same reason. I like it.

10-20 red cells is 1020rc and 10 to 20 red cells is 1020rc', but I'm not crazy about it. The "tttrc" I used to use was just as basic but better; I just wanted a system that would be memorable and allow me to enter lots of values without conflicting with other abbreviations. Maybe someone will offer a good system so I can change without bothering to think about it. :)
This is becoming the normal, unfortunately. To get assigned docs & accts. makes for good line
s
I assume you are assigned number much like a license number that can be verified through the AAMT.

Beyond that, I have no idea.


With short arms, I need chair with shallow seat, good back support and high back. Want arm rests
:+
OK! I'm glad you're back down here. Now don't go back up there and read those evil posts ag
Okay? But I have to leave you now, sadly. Thousands of noble dictating doctors are anxiously awaiting my help with their "dictations"....They're all loading up on chips, drinking lots of soda so they can burp, and then have to go to the bathroom...You know the routine! Off I go to earn some pennies!! But, truly, I am thankful that I have a job!
PS.. It apparently worked..I heard back and already submitted the paperwork back.

I'm not sure how many people they are hiring but you shouldn't stress too hard over it. Do the best you can.


You don't need to remove the key, remove the shortcut assigned to the key
in the customize keyboard dialog box.
I would not do them back to back - I have done 2 and 3 jobs at the same time -- all PT - sm
It is possible to do of course but you will burn out fast. Now I do one almost FT (about 30 hours a week) and the other is about 8-10 hours a week-- I still get beat doing that and that is w/o set hours. I find that the older I get the harder it is to work late and I am only 40! But a mid afternoon 30-minute cat nap helps a lot in order to keep going on busy days.
How do you set your computer back 1 day. I messed something up and need to go back 1 day.
NM
Yes, you get back to work now. Go back to
some routine, and it does start to hurt less. I know  And remember, she is still there at work with you. Always will be. I figure at this point I have a whole herd of loved dogs under my desk each day - along with a couple horses, hamsters, parakeets, rabbits...If only I could see them - must be quite a happy zoo! But I know they are all there I sense their love.
Can't anyway. Just get them back. sm

I actually tried to dump a report today, which I never do, because it somehow got into my pool in error (not my area of expertise), but it jumped right back up at me after the next report.  So I decided to just do it.  I don't know how well I did, but I did it.  It was over 150 lines long and took me forever.  Lo and behold, 5 reports later, same guy, same type of report 145 lines. Second time around was easier and faster though.  The way I see it is that if I get negative feedback, I'll let them know that those kind of reports really shouldn't come my way.


But cherry picking for line count is just plain wrong.


I did, but then I came back to it.

The other jobs I took involved quite a bit of computer use, too.  I got tired of the office politics and other garbage, so I'm doing MT again.  Now, I prop my keyboard up with a block of wood, although you can use a telescoping keyboard drawer/shelf to do the same thing.  I have a habit of letting my wrists rest on the keyboard, so I had to modify it to get my hands into the proper position.  It might have helped if I had taken piano lessons.  LOL  The only time my wrists ache now is if I work too much, which has been the case lately.  I don't know if it would be helpful for you to try.  I've been doing data entry or some form of computer input work for 17 years now, so I'm hoping carpal tunnel or repetitive motion injury isn't definitely in my future.


Going WAY back here
It's been a long time and I'm not "up" on the lingo, but by reformatting, do you mean you re-indexed?

I would go into whatever function that is where you can re-index all files or functions and do that.

If you still have problems, it might be that a file has been corrupted somewhere. That happened to me on that program a couple times. I'm not sure if it was the dictionary, but something somewhere stopped working right and I had to reload the entire program.

Be SURE to back up your autokeys immediately just in case you have to reinstall the program.


Can I get back to you about this later?

WAY BACK WHEN
It used to be that we were treated as valued employees, treated with dignity, and actually felt like the higher-ups gave a damn about us.  Length of service meant something and those who were dependable never had to worry about running out of work.  I knew I would be taken care of.  Never did we get cheap plastic crap as a Christmas present - we got real, thoughtful presents to show their appreciation for the hard work that they knew we did.  It's pretty much like night and day - nobody gives a damn anymore about us.  It used to be the only thing I knew I could depend on to be stable in my life was my job.  Not anymore. 
Yes, they could pay us better back then
because they weren't paying 2 people for one job (speaking of QA here). If you weren't a good, accurate transcriptionist, you didn't have a job.
Way back
I never heard the word at the time. It was fabulous! No turnaround time. I could shop all day and work all night. The service I worked for told me she wished she had 10 of me! Nice? Christmas parties and $100 bonuses! Flowers when a relative died. It was fun!
I think I might even go back further...
I recall using white-out and yellow-out for carbon copies (the REAL carbon copies) which had to be corrected separately. OH my... but I'm afraid I don't miss all that at all! LOL. I think it was okay to use the white-out until a couple years later, or maybe 10? Yeah, I'm old.

And 8 or 9 books? Did they even make that many back then? I can recall having a PDR and a word book that was separated into specialities. Oh, and the surgical word book. It was red. I am visualizing it now.

My form of research was more like finding the chart and going from there. Ah, but that was before production. Remember those days?

I wish I could remember the name of the first word processor I used. It was a mess!! More trouble than it was worth, but on the cutting edge of technology... and I was there!!

And here I am now, an MT dinosaur, getting ready to start using ASR...

Yeah, DixieDew, we have come a long way.

But miss it? Do you remember the noise those Selectrics made? And I complain sometimes because I can't stand the clicking of the keyboard when I have barely audible dictations.

One more thing... and please tell me if you miss this... "Standard" reports that you had to copy type instead of just having them appear on your screen with a few keystrokes. I used to HATE standard reports to the point of tears!

Okay, my ranting and reminiscing is done for now.

Thanks for the walk down memory lane. :)
Come back
That Alice was bad, bad, bad. Are you and "her" coming back tonight though?
I will back you up too

I was told the same about two years ago by recruiter in Midwest.  She did not give specifics, but basically said that the full time employees would get priority if the work was low. 


 


I wish they would come back!
No doubt Zipper, Chucky, MQLOVER, and Frankie Boy made this board alive - I would rather laugh in hysterics with their words than to listen to the same ol, same ol'!

By the way, admin confirmed it was not the same person posing as all of them!
You never go back
Truly - once you make the switch, it is absolutely impossible to switch back to a standard. Give yourself a couple of days is all.
I know .....been there....won't go back.
A person can only take so much hurt ......I keep my distance now. Family can hurt you the most because you love them the most. For me, it is easier and less hurtful to pull back and keep my distance. The less I know, the better off I am.

My children and I always were disregarded in a similar manner. We just see some family members on holidays. I tell my kids, mommy and daddy will always remember you and give you gifts...not to look elsewhere for them.

Be proud of your sons..they are real gentleman and not materialistic. It hurts, but guess what, they will be stronger for it.

Hugs and more hugs to you!
Yep, I would back off..
When she's 18, nothing you can do about it anyway. There are lots more important issues at this time of her life, and she sounds like a good kid! My 18-year-old graduated last year, and as soon as he did, he dyed his shoulder-length brown hair completely white and started dressing in all black. It never amounted to anything but an outward appearance, and he's a good kid, too! So try to keep it in if you can, Mom!
BACK-UP
I have a complete back up system of everything I use, computer, transcribers, foot pedal, etc.  When I buy a new one I keep the older one for back up.  Buy a new computer every three years.  It has come in handy when things happen as without them I make no money.  Also have a place I can go and work should I be without power.  That is just me. 
Back at Ya
Thanks and Happy Thanksgiving to you also.

Better back then
Made way better back then. All used gross line count. Worked for smaller, friendlier services, had better dictators, thoroughly enjoyed work. Made approximately $50,000-$60,000 a year back then. Some days now even hate to touch it because of the way it has become.
going back...
As the other 2 posters said, finishing the dictation and then going back to listen to the blanks works best for me. Most of the time I can hear it then. If I'm really get uptight and frustrated with the job, I'll walk away for a minute or two and come back - sometimes just a "mini break" is all it takes.
really going back
remember the old belts before they even had cassettes? 1967-68 or thereabouts?
How far back do MT's actually go? sm

I have a 1936 medical dictionary that the hospital I used to work at was going to throw  out. It's leather bound, but the cover is missing. There is actually a section on using leeches for medical treatment.


Think about it. How far back does MT go? The docs used to write notes and then they had the nurses write the notes, but how far back does the first actual typewritten MT report go?  Did they hire someone to type while they talked to them. Someone posted below about an MT that sat in on autopsies to type the findings. Hmmmmm. Interesting.


The old doc I used to work for (with the typewriter) was from the old school and always did handwritten notes until the insurance companies required them either printed or typed. He reluctantly hired a Transcriptionist but this was in the mid-1980's and he was still grumbling about paying someone to type what he could write when I worked there in 1994.


I say run and run now!! Do not look back!
They pretend they are so great to work for, but then lie about pay and screw you over in so many other ways. PLease do not go there!!
You have to keep a back up IC job.
All companies have this problem at one point or another. Going from one to the other is not going to solve your problem. I have a full time job and an IC position.

I strongly suggest you try to add to your pot instead of jumping into another.
way back when
Mine also involves JFK - I was in 9th grade science class when the P.A. system announced his death, they let school out and I ran home crying to my mom! I was so scared, I didn't know what was going to happen. And i also remember our first color T.V. What a treat!
Why did you ask him-- why not just tell him you ARE going back?
nm
Yes, please let her know that you want it back and why.
Hopefully she will be nice and let you have it.
They may not be, but if they all come back
and they're all in one piece feel blessed. Say lots of prayers and let him know before he goes how "mommish" you'll be until he gets back. We love em, but sometimes we gotta let em go. Remember, they're only young once and when he's tied down later he'll appreciate the chances you gave him to be young. My best to you.
Wish I was 38! but went back to
school at age 39 and worked part-time which was actually like 37 to 39 hours, just under the 40 hours considered full-time.  Graduated in the top of my class, so it can be done.  Good luck to you!!
Back out while you can
We built a house and moved last year and sold our other home. You probably love this new house and are excited about moving picturing where you are going to put your things and/or redecorate, but I highly suggest backing out of the deal while you can, mention this and you will get any earnest money back. I say that because a similar thing happened to a friend of ours and she didn't back down and those "high" premiums will be higher and then when you try to sell you won't get any takers because of it. They legally have to disclose that to you. If you are out any money or there is any problem refunding your money you can sue them. Hopefully you are working with a realtor (they work for the seller believe me). Find a new home to love and call your own. :)
Getting a job back
I am using a Lanier LX-219.  I re-recorded a job but did not get the entire job.  How do I go back into the system and recall the job using the job number? Thanks.
BEEN THERE...DONE THAT...CAME BACK
I have been there. Actually, I was pretty burned out. I tried to get back into working outside of my home..I thought I needed a change in scenery, to do something different. I am certified in other areas of the medical field and tried working in a doctor's office and left. I even took up sales for a while and left. Trust me...you will be ready to come back. I did and I am loving it even more than before!! :)