Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Have you talked to mgmt. about the lack of consistency?

Posted By: dotf on 2007-04-08
In Reply to: Hyphens in the wrong places - ERMT/Oncology MT2

Seems like mgmt would want to get all the QA on the same page, anyway b/c that is way too frustrating for the MTs to get conflicting requests all the time. Where I do QA we get mgmt emails all the time reiterating client requests and info to keep us all in the loop.


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

numerals used for consistency..so all is the same..
x
If only this policy was followed with consistency, now that would be new!
x
Consistency helps
It doesn't really matter what you use, but find a pattern and stick with it. For instance, anything starting with yo I know is a hypo something (yot=hypertension, yok= hypokalemia, etc.). I start all my headings with an x (so hx= history but xhx=HISTORY:) My first use of Expanders was with an old program called PRD and since that is how I learned, I still use a lot of their patterns. In the case of PRD, you could enter your root word (say rev for reveal) and go through and add what suffixes you wanted (revd=revealed, revs=reveals). I have mine set up so that typing chf spits out CHF but typing chf2 will give me congestive heart failure (for all my acronyms/abbreviations, the number 2 afterwards will spell it out). For those that don't follow a pattern, you have to create one; in the case of a generic multiple word phrase, you might use the first two letters of the first couple words or in the case of a doctor's specifics you might call it SMITHPE (for Dr. Smith's physical exam).

You will find that it gets simpler with use and as you get more comfortable with it, the entries you make will be more intuitive and will become easier to remember. As I said, figure out a pattern you want to use and try to stay fairly consistent with it, and at least most of the words you enter will be easily recalled to your fingertips. Good luck!
Consistency is the key. It is confusing to them if you are inconsistent.
nm
How long to get consistency in lines?

I have been trying to use an Expander for 2 years. My speed is between 150-200 lines per hour, 1100 to 1500 per shift, depending on the docs and type of report. None of the docs seem to say the same thing every time so I've been having a hard time. I have a slew of normals but must change them all the time.


I have hundreds of words and phrases in my expander, but I can't remember half of them or how they are abbreviated. The advisory gives me enough suggestions but I have to stop and chose one if I don't remember the number immediately.


I have the book Saving Keystrokes but part of my problem is that I'm not consistent on using abbreviations.  My goal is 250-300 lph consistently. How can I achieve this without jepordizing the quality of my reports?


Don't say use macros. I have no idea how. I've been reading up on everything I can find about them, but it goes in one ear and out the other. I just can't figure them out anymore (used to a decade ago).


Any ideas or help here?


Not mgmt at all!! Only an MT!!! SM
You're sad situation is just that -- it's yours.

I'm happy. I'm doing what I want. I'm making the money. I'm making the QA and grade. :)

I don't care whether the fire gets put out or not...I'm not the one burning! LOL

Perfect scenario you have there -- yes, blame your troubles on your employer. Absolutely! There's no where else to work, is there?! There's no other career out there, right?! LOL You're LIMITED, hands tied behind your back! Poor you. ROFL

Now go call your 15-alarm firehouse call!!
MT's or mgmt
why would you want your pay reduced at all?? MTs need to stick together
you don't get it....they (mgmt here)....sm
Her board, her rules (Sheri Steadman's board here).
You must be a MQ mgmt plant. nm
NOT
mgmt is the problem.
whoever u work for is saying its ok to do that.


Not yet, but mgmt swears it will. I don't believe them! nm
x
NOT mgmt at all! I just pay attn!! Perhaps YOU should try the same!! LMAO
.
Not mgmt here. Take your advice, loser.
You've a right to complain. I've a right to complain.

My complaints are about the losers who don't want to take care of their own problems. They are pathetic as the the poor poverty-stricken people from LA using their $2000 FEMA allowance to buy purses and crap they don't need. They can't make decent decisions -- that's why they are in the poverty state they are in. Neither can the MQ complainers. Can't make a decent decision.

I'm going to blow your stinkin' smoke right back in your face every single time and if you don't like it, don't read MY posts! LOLOLOL You're just pollution, that's all!

Have you ever known anyone in mgmt. with ANY basic intelligence? (nm)
?
This chick's crackin' me up - *Not mgmt.*
Nowadays, no one in this business can possibly defend the way it is managed - except management itself. Certainly not us gerbils at the bottom, spinning the wheels.
IMO, she has a money mgmt problem!
I worked for a small MTSO (15-30 employees at any one time) for years and years and they were NEVER late on our paychecks.

I know from working in-office that collection was a huge, HUGE issue with some clients. I knew of several that the service had to repeatedly drop due to nonpayment. Some owed the company hundreds of dollars and were habitually late. Sometimes they would take them back if they paid up, sometimes they wouldn't (if they were chronic offenders and just not worth the hassle). One year I know for sure the owners did not collect their own salaries several times in order to make the payroll.

It sounds to me like this person is working too close to the bone, not building up enough in her own account to cover payroll. One should never have to wait on a client payment to pay an employee. That's just poor management, IMO.
Nope, Pain Mgmt in NJ
By and large my clients are good honest people like the rest of us, but these few bad apples make it hard to trust the rest.
WebChart MD file mgmt svc - not MTSO
WebChart MD does not do transcription but manages your files, transfers files to you, etc.  Is a file management company.  You pay them so much per month for providing the FTP, and then the docs send their files to them, they send to you.  They charge per user, etc.  When I talked to them, very expensive for me and I could not pass that onto the doctors especially when I can do the services they provide
try local waste mgmt co., they can usually tell you who recycles electronics. nm
nm
Ummm, since MGMT's reply was so quick to try and nip this post in the bud, I'm not
exactly feeling real confident about asking them at this point. I had the feeling if it was something MGMT had wanted us to know, we would've received notification from them at the time it occurred, such as was done when other changes in mgmt happened. I had also thought that was one of the purposes for having an anonymous board such as this--to get straight answers without fear of reprisal.
I'm the opposite.... the pay is okay, but I hate working inhouse. Mgmt. SUX! n/m
:P
Good grief, no. I'm not a mole. I'm not admin or mgmt in any form.
I'm not QA. I'm just an MT like everyone else on this forum.

I'm allowed to have my own questions and curious thoughts.

I've never had a negative experience with an Amphion mgmt person.
x
Well that sounds pretty bizzare and stupid. Is mgmt trying to get everyone to quit?-sm
A sure-fire way to get everyone to quit is to totally disrupt things. Maybe they plan to outsource but don't want to tell anyone. If they can get everyone to quit on their own, no unemployment to pay. It certainly sounds very counter-productive, and undoubtedly will make those with families very unhappy. They should fire the person who came up with this hairbrained idea!
just got an e/m re lack of work
which we seldom have, but stating that we are all 'one team' and if we want more work we can call in and they can route us work from another CSC. So i wonder why other offices aren't doing that...
lack of work

  Are names of companies allowed on this board?  I'm in the middle of applying to several transcription services, so would really like to know which one (s) don't have enough work available.


Seriously could not be any worse that the lack of (sm)
respect we get as CMTs!! Seriously, we catch all the malpractic, flag it for them, and not even a Happy Holidays! dictated to us on any dictation, I correct that one doctor did say enjoy your holidays! I agree Applebees is looking better all the time!
Lack of memorization
Is the attraction for me! I can't keep what I have straight. And when I have multiple phrases that I want to use the same short for, it's just frustrating!

Thanks for your reply.
appreciation (or lack there of)
One thing I have learned is that not many people understand this working at home gig.  I will say though that after I have let my kids listen to a few of these dictations they are totally amazed and over the years I have helped them with the words to quite a few songs they couldn't understand.  One daughter is now a pharmacist and she is totally amazed at what I can understand.  My son-in-law, also a pharmacist, asked if he could let me listen to the voice mail from ESL's that call in prescriptions and he cannot understand.  My sister and brother-in-law are doctors, so they appreciate my talent and work ethic.  However, just today my second daughter got mad at me because I told her I could not watch her boyfriend's new puppy (not housebroken) and work at the same time.  I have been doing this at home for over 10 years now, so they have grown up with it, and still don't always get it.  I left a hospital job after a divorce because I was never around when the kids needed me and it was difficult to leave work for emergencies.  I made double the income - at first with no benefits.  I miss the retirement, but I wouldn't have been able to keep my house, so everything is a trade off.  Only we can understand each other
I think some of that is due to lack of training as well-
why not train Americans who are displaced workers or unable to find work for whatever reason, or just Americans who have no skills and are working 3 minimum wage jobs to get by? It would probably not cost any more than bringing in people from other countries, and it would probably save the government money, as more people would become self-sufficient and require less assistance.

I think a lot of these people would love the opportunity for the training if it didn't cost an arm and a leg, and I don't think they would be picky about what it paid- I'm sure it would beat minimum wage!
Lack of communication?

I recently was hired for a national MTSO and was wondering if this was typical for most companies who hire you as an employee.  They train you, tell you who your supervisor is, turn you loose on your account, and after that you are hard pressed to get in contact with your supervisor, or anyone for that matter, for questions.  I had questions about:


1) how to fill out my timesheet, a) when to submit it, b) how the pay period runs - all I got was a sample copy and told to submit it on such-and-such day. 


2) questions on formatting that were not in the AI sheet - no response either by E-mail, IM and lack of contact phone number other than the 1-800 office number.


3) Two days into the job - ran out of work on both primary and back-up account.  Response - "sorry, we're just slow." and not by my supervisor, by another company associate as my supervisor was nowhere to be found.  Never heard from the supervisor again.  Haven't bothered to log back in to work.


Just wondering if anyone else has experienced this and is it typical.  Do not want to mention the MTSO, but it is a well-known national.


frustrated.


lack of work
Has anyone had a lack of work in the company they work for. I have been without work for two weeks and keep getting the run around from my company. I was wondering if anyone had to collect unemployment benefits or if there was something else I could do. thanks
Lack of work

I also did not have any work due to President's Day.


I am very frustated, No work due to Thanksgiving initially, then Christmas, New Years, and now President's Day? (Not to mention lack of work due to blizzards etc.)


I like the company I am with, supervisors etc. but am wondering if it is going to improve.  I was promised paid health insurance, but have not yet reached the line count. How is it possible with any work?


Any feedback appreciated. Thank you.


I don't think it is a lack of funds
I really think they are just ticked off that I quit so quickly. But after many years of doing this, 70 lph just doesn't work for me. Account was great, it was the administrative stuff required that killed the job.
My lack of experience...
I was told today by a national transcription company that "due to my lack of experience in the last eight years...." that I was unqualified to work for them as they need people with recent acute care status.  I have worked for a group of orthopaedic surgeons for eight years and went to work for them because my job at the hospital was phased out due to outsourcing.  I have 36 years of experience as a Transcriptionist and all but the last eight were in a hospital setting.  I am shocked to find out that I do not qualify for their company.  The work at our clinic is dwindling and even though they are hiring three new docs this coming year, none of them are going to be allowed to dictate as they will be required to use the EMR only.  All of us sit by our desks waiting for that next job to show up and hopefully if you are lucky enough, you are the one who grabs it first.  I used to work every evening and weekend.  That has happened in the last five months.  Sorry for the venting.  It has been a tough struggle with a laid off husband, one income, and 10 grandkids to shop for, for the holidays. 
Heartland - lack of work
Heartland never has any work for the US team, know why? They have to keep the Indian MTs overseas busy! Management (former MQ drop outs) try to paint a pretty picture for MTs that the software will get better or the clients are okay. Well the system is horrible and the clients are 110% ESLs!
OT: do you lack moisture or protein?

Your hair, that is.

Got this neat little trick at the hairdresser yesterday. Cut one strand of hair and put it in a small bowl filled with water. Wait about a minute or two. If the strand continues to float at the surface, you're lacking moisture. If it sinks to the bottom, you need protein.

Kind of helps you decide the right shampoo and/or conditioner to buy. 


lack common sense, one's I have met..nm


and your lack of expectations for yourself is showing.
x
Lack of work advice.............

Hi all


I wanted to see if I can get some opinions on my situation. 


I started with this company in September and the workload was good for a while.  I promised to do 30 minutes per day.  I do this part-time after 4p EST every day as I have a full-time job out of the house.  Since the holidays, the workload has dropped off and by the time I get home after 4p, many times there is next to nothing for me to do and some days absolutely nothing.


I was thinking of asking the supervisor if there is some other fairer way to divide up the work that does come in so that I can have some too when I get home.  Would this be a reasonable thing to do, or would it be asking too much of her? 


Thanks for your opinions.  In the meantime, I am looking for something else too.


Most people with hi IQ have problems getting along with others and lack
social skills, for this is probably an ideal job for them.
Personally, I like the lack of stress and no (sm)
flippin' academic politics, or driving to 5 different colleges each week, teaching one course at each as a part-time lecturer. I've preferred spending my time homeschooling my equally gifted children, writing for a couple of feminist pubs, and working on local grassroots politics. Working at home as an MT allows me to break up my day and do all those things, while being the sole breadwinner. Works for me.
motivation or lack thereof....
Do i totally understand! I have been doing this for 10+ years and keeping the production up lately has been a real struggle, not only financially but emotionally. Hence, I am returning to school. It is giving me something else to focus on - a goal. Otherwise, I feel like I will be typing the rest of my life. Take some time off??? I would love that !!
When MTSO say they offshore because lack of
x
Could be the acct and/or lack of specs.

I also think it is important to start off with people who know the account, follow the specs for the VR to learn the specs correctly.  In time with everybody on the same page it should improve, but if you are using all the shortcuts and have experience in the account I can't help but wonder if it may be worth looking into another account.  My line count is actually down now from the account that made me really start like the Escription platform.  I had a mostly ER account with other basic 4 reports in it that would allow me up to almost consistently 800 lines edited lines per hour.  The work was very inconsistent and the company was not reliable so I moved on making less money but much less stress.  The accounts do make a difference but until you try another account you may not know what your potential really is. 


In answering the other question regarding hot keys, I learned just like mentioned above.  Learn them one at a time.  Start with Alt k, then Alt Shift K, Alt ., Alt ,, Alt :, etc.  Use you jump keys, which are very easy to learn and you'll use them all the time, ctrl arrows, ctrl shift arrow, ctrl backspace, etc.  All of them used together really are a time saver.  Get in the habit of using alt 2 and alt 1 too to adjust speed of playback.  For the nice easy ones go ahead and alt 2 to your content and get the report knocked out, for the tougher ones alt 1 and slow down.  I do this throughout the reports as I find it easier to listen quickly to some parts, and slower with others that need more changes.  Any bit of time saved makes a difference. 


Also, in my first report I mentioned working with kids, etc.  This is a biggy for me.  Working 3rd allows me to actually work without distractions.  Small distractions make big difference. 


QA's lack of knowledge really irks me.
Most of the time, they say the exact opposite the next day, anyway.
I know - me too - I talked to






she said things are just as crazy in Canada now days as they are in the States...though they are stressed over our hurricane/new orleans situation a lot.


But prices of land and housing are just as bad there as here -


 

Medical Transcriptionist - Penticton Regional Hospital - OKS-FAC-05-105



Employer: Interior Health – We want our patients to have the best possible care and that means we need the best possible people.


Location: Penticton, British Columbia

You probably should have talked to tax guy
x
Last I talked to them and
talked to somebody who worked there, the pay was only about 7 cents a line and the software/system was not very efficient.
HEY JUST TALKED TO KEN OR RAO OR WHOEVER
Wow, had problems with messages everytime I GOOGLED about computer shutting down since McAfee deal.  Well great, doing personal things tonight, do not want to show them that, thought needed another puter, this happened before some malware virus, they gave me another POS.  Anyhow, we got chatting and I asked him about India, blah, blah, but dang (insert poopy cacca here) I think he was Indian.  No kidding, the more we chatted, I bet they are instructed not to hold a real conversation.  I worked for an Indian doctor, recognize the accent.  I wonder where I really called.  I called on my cell phone, only phone I have now, so it better not be overseas.  Wow.  He was talking about Obama helping us, blah, blah, blah.  I am niave a lot, it took a while, but he was our enemy!  This stinks  
I, too, remember lack of reference books. I'd tug on sm
the doctors' sleeves to get answers to my questions, or I'd go to the OR and look at product boxes for proper names. I wouldn't trade a minute of it, would you?