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Serving Over 20,000 US Medical Transcriptionists

I loved my account with Spheris, but had a hard time

Posted By: MD-MDIer on 2005-11-28
In Reply to: A friend of mine went to work for - me

punching in and out.  I worked originally for Healthscribe and then they merged with Spheris.  Things didn't change for quite a while and then all of a sudden things took a crappy turn for the worse.  I ended up with at least 5 accounts that I was in daily.  I went from having to punch in and out and being required to work full time hours to stay a full time employee even though I could get my work done in part time hours.  I didn't stick around and after 2 years with Healthscribe I left shortly after the merge was starting to take shape.  Like I said, the biggest problem was punching in and out.  Good luck.


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I quit too after 10 years. Loved Healthscribe, can't make ends meet with Spheris. NM

Working full time at home with small children is hard but part time works great
is almost impossible. You will either have to work when your spouse is home or for only a few hours during the day and then more when they are asleep. I work part time at home and my kids (2&5 now) have done very, very well. They are great kids, very well behaved, don't get into much. I stop working to check on them/give them some attention every hour or so while I work (5 hours each afternoon or so) and they get all my attention in the morning and at night. It has worked out beautifully for us.
MRC, wow. I loved that place. I started in 1992 and like you was a "newbie" at that time. SM
I had only worked at one large hospital before doing mostly radiology. I loved MRC until it merged with TL then became MQ. Things only went downhill after that.
hate daylight savings time, LOVED living in AZ for 2 years!
used to whatever time you are on, some government says, "EVERYBODY CHANGE AGAIN!"
Spheris gives PTO to part-time employees.
..
Spheris -- control of time sheet.
.
I work part time for Spheris...(sm)
They will hire you part time for the hours you're looking for; however, they don't hire IC status, which is what I wanted.

Spheris is not working out for me at all, but maybe it'll be what you're looking for.

Good luck!
sorry you are having such a hard time...
but I honestly do not know what you mean. may I ask who are you talking about.

at some point, people have to stand up for themselves, that is, in my opinion, what
"this country is based upon." thank heavens some people felt they were worth more than just working for the government, and left to start a new life here.

if you are upset about the postings regarding MT profession disintegrating, then I disagree with you.

we do perform a very important service, one that helps our 'fellow man' every single day, in the over-50 reports we probably transcribe each and every day while people wait to have surgeries or need emergency care.

we are typing those reports to create a legal document with our names attached to them as well.

this is not "pissing and moaning" but active dialogue with the hopes something good can come out of it. sorry you feel that way, and I am sincerely sorry you are being touched by those problems because of a natural disaster...
I have a hard time understanding if this was so
wrong then why wouldn't anyone not even your own husband be on your side?  I don't know about this one.  Something doesn't sound right.  JMO.
I'm having a hard time understanding why you
That doesn't make sense to me.  Just because you transcribe a report, that doesn't make you the only person who knows about it or even a significant person in the whole process. 
I have a hard time believing your overhead
I think you should consider selling your clients to an American-based company and go back to MT'ing.  It doesn't sound like you can handle the pressure of being a business owner.  I am an IC that makes 10 cpl and my MTSO owner does not mind at all that she is only making 3 cpl off of my 10 cpl, but she does not have to QA my work or do really much of anything, and she's clearing 3 cpl on my 10.  Now, if you have complaining MT's, then you need to be more strict about TAT and QA.  They should not require you to QA once they've become familiar with the dictations.  Also, you need to find a way to also provide 24-hour turnaround.  The problem here is that you are only willing to pay 7-8 cpl.  I'm still baffled as to the cost of your overhead?  Most physicians supply paper, their own dictation equipment.  FTP sites do not cost that much.  Lot of eyebrown raising ???'s here, that I don't think you are being forthcoming.  JMO.  Good luck! 
A little hard and time consuming to figure out
If you do 300 lines per hour of 65 characters with spaces, no bolds, no caps, etc.then that would be at an average of ten words per line, 12 courier font - 1 inch margins, and so that would be 3000 words per hour divided by 60 which is only 50 words per minute.  Your speed on transcription is different than regular typing as you have to account for stopping, listening, correcting, etc.  For reqular typing speed I would double what your transcription speed is.   I would tell them what my average transcribed line count is and tell them to figure out how that turns into words per minute. 
The hard time was the past thing.
Hi, I have just joined Spheris Hyderabad. Two months for settling down is what they give you and after that it is your regular type-type-type. There are nooooooooo problems with this new Spheris Clarity (R) platform. With this, things are just moving smooooooooothly.
It's hard so that you'll fail the first time and
Tell your employer that the money you give to AAMT/ADHI for the 'privilege' of taking their test is funding the progressive offshoring of the American MT profession. If you've been an MT for nearly 30 years, you don't need a CMT after your name. You were a professional MT long before that bunch of con artists dreamed up that scheme to make themselves rich by making MTs think they were on their side. Now we all know better. Don't fund their offshoring scam!
I do it all the time for an account.....I use
xx
I must say, I haven't laughed so hard in a long time
The above "Frank" conversation is a classic..  You guys have made my year with this one. Soooooooooooooooooooooooooo FUNNY!  You two are in the wrong line of business.  Thanks for making my day.  I laughed 'til my stomach hurt.
I had a really hard time with a pastor who preached on marriage
when I knew this was not his first marriage. I couldn't stand it. All the things he said applies to us, but what about his first wife? Where does she fit in? Too confusing for me.
Waste of time and hard-earned money
when you can only make may be 1 cpl more if you are a CMT.  They should not charge you, they should just let you take the test and send you the certificate. 
Tell her your account slowed down and you don't need her at this time.
When it picks up, you will call her. Or you lost a client and don't need her services any longer.

You have to fend for yourself!!

Good Luck in whatever you decide.
Wonder if you scrub them too hard. I wear my soft ones for 2 years at a time! nm
s
I disagree, first off, I have a heck of a hard time hiring qualified US MTs
client ready work.  Then, when I do hire MTs I constantly run into the problem of how they only want to work part time or can only work 2 hrs on this day, an hour here, or an hour there, or the next problem is consistency.  Out of the blue, oops, can't work today, or I lost connection to the Internet yet they're too stupid to go offline instant messenger.  One MT owes me money because I was nice enough to help her out (yeah I know my fault) and she screwed me over.  Such drama.  It's a CONSTANT battle to find good US MTs.
Goes both ways. I have a hard time with tenses when speaking Spanish. :)
s
when an account goes out of turn around time, what does that cost

the company?  does the client not have to pay or is there a lowered price for being out of TAT?  the reason i ask is i am on an account that seems way out of TAT and it seems if they offer a bonus to get the account done, it would be better than being out of TAT and losing money on it.  anybody know how TAT affects the nationals financially and why when things are falling behind they don't offer bonuses to catch up.


thanks to anyone who may have any answers on this.


 


Looking for a part-time Lanier account

Are there any small companies that use Lanier?  Just looking for a couple to three hours a day to fill. 


52K - own account - part-time, 24-30 hrs week. nm
x
ROTFLMAO. STOP!!! I haven't laughed this hard for a long time.
Can you imagine 10,000 MQMTs just wanting to show Frank a personal touch?  He will be one tired guy.
I spent about a month in India and they do speak English but sometimes I had a hard time
understanding the way they pronounced the words so I would ask them to spell it.
I meant bought. Hard to type and listen to the music at the same time.
:
I would not; most of the time those type files, although not usually hard medical terms, take lots l
to type and are very difficult as it is hard to hear with background noise, different speakers, usually no macros, etc. I think they are worth more pay, not less. I also get paid by the word at 0.008 and had figured mine to be about 0.09/line as well in the past. stick with where you are.
maybe you should pick up an extra account so you have something to do with all that free time OR
get a job doing QA. You sound like a frustrated QA person.
I work in Meditech for a radiology account and have no lag time. sm
There are a few things to try that might help. The first is to try to go through an NT connection if possible through their Citrix. Another is: Disable your virus protection, log in and re-enable the virus protection. I have found this solved my problem.

I am also answering your cut and paste question from your other post: It is HIPPA as the possibility of putting the wrong report on the wrong patient exists. However, I would go above or beyond your company's IS dept (they tend to be the most paranoid) and go to a production person such a Lead or Coordinator or even MTSO. If they are MTs, they tend to be more sympathetic and will often allow cut and paste when IS will not. If you are the only person experiencing this, IS is not going to be too diligent in helping. Worst case scenario? Ask for another account. Sometimes it is an account-specific, computer-specific problem, almost like putting the wrong size tape in a tape player.
Little snow globe from Spheris with "All around the world, Spheris
aa
Same thing with nationals. You work all the time to keep the account caught up when others dont work
and then when they decide to put a whole lot of extra people on your accounts and run you out they could care less about how much you worked.
If it rains hard, the wind blows hard and there are trees
nearby, it snows heavily it will mess up the signal.  The speed is not constant, sometimes as slow as dial-up, but at least still connected.  Many companies will not allow satellite. 
So, you think it is okay for hard-working MTs to earn 7-8 cpl for their hard work?? nm
:{
What is the difference between an acute care account and a multispecialty account??..nm
nm
I've never had a problem switching from account to account.
The problem I had was being switched too soon. If I don't get one account spec solidly in my memory with QA feedback on mistakes before starting another, I get confused. The other problem I had with former jobs was inconsistent QA. One person tells you one thing, another person tells you another.

Lately, I don't have a problem with it. Right now, my binder has 8 account specs (some I've never had to use) and I'm picking up a new weekend job for a while. The terminology and report formats stay basically the same. It's just all those little preferences. LOL
I LOVED IT. . . .
And had to forward it to all my "crabby" friends.
I loved my cat too and still do
I had to put my 18-plus year old cat to sleep 2 months ago.  She was with me since she was born.  She had end-stage renal failure and for a year I had to give her three times weekly infusions of Ringer's.  She was actually really healthy right up until the end though and used to boss the other 2 youngsters around.  I miss her every day.  She went with me back and forth across the country.  I know exactgly how you feel. 
I did and loved it - sm

She came every other week and charged $15 and hour. She would spend 4 hours and she was a white tornado in those 4 hours let me tell you.  I loved, loved, loved having her. 


Unfortunately, i had to let her go when i moved into rehabbers paradise. No sense in paying someone to fight a losing battle until rehabbing is over say in about 10 years :(


 


We did that too, my 2 loved it too! - nm
x
My mom loved them and had many of them -nm
throughout the years, so I grew up with them. They are nice, though I put my hair in a pony tail so I can see. Started out with an old Plymouth in the 60s and ended with a 2003 BMW Z4 (very nice). They only time it was a drag was in an unexpected rain storm, though now you just push a button and the top goes back on....until her corvette (1 car before the BMW) we had to do it manually, so stop the car, pull up the top, lock, etc. Also in the summer, very hot seats...carry towels so you don't scald off the skin on the back of your thighs, butt and back, though cloth seats would help with that problem, and obviously don't leave anything in the car you wouldn't mind losing (i.e. stolen or blown away). They are fun though, I hope to get one myself one day but content myself with driving with all the windows down now. Have fun shopping.
TFS! Loved it
I need that laugh!!
Loved pet...
I had to put down my Andi (poodle mix dog) today.  Last night I came home from church and found her on the door step apparently hurt.  Brought her to the vet who kept her over night.  I went in this morning but she had multiple fractures and had to be put to sleep.  I don't think I will get another pet.  It's too hard when you lose them.
yes, i saw and loved the

was wondering if the walking tour is only a group tour or is there a map and written directions so that one could walk the tour alone (or with a friend, etc.).


the MT info is good but i am much more interested in NY and seeing it from an *insider's* point of view.   i know that is not the purpose of the blog but maybe you could do something on that line regarding NY??


I used to do these too! Loved them! sm
They were long and kind of boring in my opinion, but I made a LOT of $$ and had a GREAT dictator.  he was so great, in fact, that he transitioned into doing his work by voice recognition without a hitch.  I truly miss that account . . . :(
Loved this. (nm)
x
Yes, loved it.....sm
Yes, I used it for several years and loved it. It does not have its own expander, but I used InstantText with it quite successfully. I hardly ever hear of it any more. Do you mind sharing what company still uses it?
Loved it
Who still uses this program????  It was great.  Does not have its own Expander but I used Instant Text and it worked great!!
Loved it.
Where did you find it? I am thinking to change mine.
LOVED the job!!!!
I worked for this company a while back & loved the job.  I say to anyone out there reading the same rubbish I did, use your own judgement about a person/job and don't let bitter faceless people influence you otherwise - and THEY talked about being rude?!!!  If I wasn't forced to give up the vet op work (family reasons), I would never have left!  New clinics kept opening every year, and the owner always did her best to keep me informed and made my job as easy as possible!  Some people prefer to work for large transcription companies, but I prefer to work for smaller companies, where you are recognized as being an indvidual that is an IMPORTANT member of the team.