Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

I only worked for one company that used a c-phone sm

Posted By: I never did on 2006-12-20
In Reply to: my question - C-phoner

and we signed off on each job as we listened and transcribed.  If you signed off, it meant the job was completed.  They would not have allowed us to sign off on jobs if recording them. 


Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

I've changed them between an old phone and new phone, but the same company, i.e. Nextel.
x
Every company is different -- I worked FT for one as an employee but worked a split shift - sm
So I never took breaks. I would work 5 hours, break for about 4 hours then do another 3. Another company I worked for did not care what hours you worked (IC) but wanted a min. amount of work each day, 500 for PT and 1000 for FT-- BUT they paid you by how many lines an hour you put out, the higher the lph the higher up the scale you made per line in pay; they have since changed everyone to a flat rate with incentive. But bottom line, if you are an IC it does not matter what hours you work, though many ask for a schedule and ask you to stick to it, they just want you to meet line requirements daily, i.e. 1000 per day, 1200 per day, whatever it is.
My DSL is through my phone company
as well. Unfortunately, you do have to have phone service in order to have DSL. I just have local, no LD. I use Vonage for my ULD for work and if I have to make a LD call I use that line or my cell phone. I'm still paying out the yang in telephone bills, but I gots to work! :)
Here's how it worked at my company
First let me say I am not a recruiter, but I did work for a large company and I knew the recruiters well. They told me that their hiring WAS tied to bonuses; however, it also was tied to retention. In other words, just because you hire someone doesn't necessarily qualify you for a bonus. That MT had to stay a certain amount of time, and the bonuses paid to the recruiters was based upon how long the MT stayed, 3 months, 6 months, 1 year, etc.
Wish I had worked for a company. sm
long before I did.  I worked at our local hospital for 12 years, was transcription supervisor.  After my children were born, I quit work to stay home.  After 1 year without working, couldnt stand it.  Branched out and got my own accounts......well let me tell you if I had it to do all over again I would have gone with the national then.  Instead had my own accounts for 16 years, made a fortune, and worked my butt off.  Yes I was home with my kids, but was always working.  Finally had it about 6 years ago, and went to work for a national.  WOW, it is wonderful.  No rude OM's to deal with, no gossiping backstabbing women, no picking up tapes and delivering tapes, no more typing all night long,  none of the hassle.  Now I get up grab the coffee, in my jammings and flipflops,  and type til I am done and that is it, finished for the day.  Absolutely wonderful.  I highly recommend it. 
You can do it! I worked for a company that .....
required 120 minutes a day or they bumped your pay down a half-cent and that was awful, so 60 minutes is a breeze! Have faith and confidence in yourself!  
worked for a company... sm
Last year, and my line removing all the epidermal was 9.5 with 7+ years of experience. I currently work as an employee, and make 8.5. Don't even know if that is reasonable, as I have never had an employee position, but, so far there are incredible benefits and I love the people, so It is a trade off!
I have never only worked for 1 company but sm
in your situation, I think I would throw in the towel and stick with company 1 as it seems very stressful for you. If you are a good MT, it doesn't take long to know if a company is a good fit for you or not and it doesn't sound like company #2 is a good fit for you at this time.
I worked in QA for a company who...sm

used them as a vendor so I saw the quality of their work for myself - based on what I saw, I'm overqualified anyway.  Still it was a silly email to send....lol 


I have worked for a company before that
charged based on the Courier New font, since that is what a typewriter types, and then would change the font to whatever the client wanted. I just made one folder that had the documents in Courier New and another folder for the client, so that I had the correct files for billing time, or if the client needed me to re-send something it was also ready to go. I believe with Courier New it puts 65 characters on a line. If they did not mention anything about the line count, I would just continue billing them the same way that I always had done and send them what they want.
Phone company problems.

When I moved to Washington State and Qwest became my phone company I signed up for the unlimited small business plan.  Now all the sudden they say they have switched me to Qwest Choice Business because of the high volume of my LD calls.  I explained to them in the beginning what I used the business line for and they said it was unlimited (around 85.00 a month is what it was coming out to), without notifying me they switched me over and sent me a bill for over $400.00.  I went balistic on them.  They said they would look into it since I have signed up for a different plan and take care of it.  I just got my new bill and it is even higher. 


Anyone in the Northwest that can direct me to a phone service for my transcribing needs??????


It should be supplied by the phone company.
You are correct in your understanding.

You will need multiple phone numbers in succession under a business line. This is a phone company issue not a computer issue.

It is very simple.

Did you call and talk to service to set this up or just the help person who answers the phone?

You need to determine how many lines you need for this server. Is is an 8 port server, if so, you will need 8 lines and phone numbers, so when one is busy, it will go to the next one. It does get pretty expensive.

When you call the phone company, you need to be specific about how many lines you need and what you want.

Good luck with that.
try with your local phone company!!!....sm
I found over 12 years that the BEST prices usually come from your local telephone provider.  Check them out first would be my suggestion :)
You might check with your phone company......... sm
I live out in the sticks, so cable is not an option for me and I use DSL. My phone company offers a package that includes phone service, DSL and DishTV for a single price. I'm not sure what the price is, but I would think it would be comparable to or maybe even less than the $101 you are paying now.

I know what you mean about having to trim the fat. I've trimmed so far now that I don't know where I can cut any more. I don't have a cell phone. Sons have prepaid cell phones that they pay for themselves. I don't eat out more than once a month and haven't seen the inside of a movie theater in years (no real big loss for me). I skimp like crazy on groceries but that is really hard with 2 teenage boys in the house.

Anyway, I digress. Check out your phone company and see what kind of package they might offer. Ya nevah know!
no, I have never worked for a company that deducted for
errors. I have worked for companies that would fire you if you had constantly under their required level of accuracy but you get paid in full for the work that you do. Deducting is not fair and I would avoid any company that does this
Not sure but I once worked for a company that insisted on....
120 minutes a day or you were bumped down a half-cent per line. Kind of tough to do with cherrypickers and mostly 1 to 3 minute ER reports!
I worked for a big company and this happened to me.....(sm)
I was so afraid of not making enough to pay the bills. I first picked up one part-time second IC account. When I was comfortable with this, I picked up an almost full-time IC position and quit the big company. I now have a third very part-time IC position. Between the three I have never run out of work and all three are very small companies.

This is what works for me.
I worked for a company about 8 months ago that did this sm
threw the MT/QA under the bus and let the hospital call the shots. In my opinion that is very wrong. We are responsible for the reports yes - but the client should not be dictating who specifically does their work. It makes the MTSO look weak when the client has that much control. I argued and won my case but I was stung and quit pretty soon after that. I didn't want to work for someone who threw me under the bus and yet never listened to my suggestions/complaints about dictators, etc. Fair is fair - and I just did not feel it was fair. You work for the MTSO - not the client. Sure, the client is always right - we need to do it their way - but the MTSO is there as a buffer and needs to protect the MT/QA people
a company I worked for set its counts down, sm
I only get 40% of what I did this same time last year, same doctors and same work. They changed the platform and that was the result. Seems they are all doing it or anyway most of them. They do NOT CARE about the employee or IC's either. Not even a thank you at Christmas time or an e-card. Times are hard and we need to support each other. I feel for all of you and hope and pray you can make ends meet.
Check with your local phone company....sm

More and more phone companies are offering fast access DSL which works through your phone line.  Satellite is very expensive and often has problems when there are storms.  I had cable which also goes down practically every time it rains.  I just got Bell South Xtreme DSL.  I can't believe how fast it is.  AND I got a wireless network router so if I have 1 computer or 20... no extra charge.  All this for about $50.00 a month.


I tried DSL through my local phone company. The lowest

fee was $24.95/mo and wasn't much faster than dial-up.  Lots of companies advertise DSL but they may not have service in your area.    The commercials that show fast speeds (up to 5 times faster) for $9.95 is dial-up and it only works with internet site downloads, does not make FTP/voice/music/picture downloads/uploads any faster.


I would check out any company thoroughly to be sure they are legit, check out their claims, fees, technical support, etc. 


LOL, I worked for her long ago when she micromanaged a different company. nm

In my experience, every company I have worked has only edited
reports that I send to them with blanks or questions, which is probably less than 5%.  From reading these boards, I get the impression most of the work from India needs to be edited.  So you would think if it needs so much editing, it would not worth it.  But maybe not.  Who knows - we'll just have to see.  If doctors complain about the quality that would probably slow the offshoring down.
You are lucky you worked for a flexible company
x
Sounds like a company I worked for called
f
Last year I worked per dium for a company- sm
just doing discharge summaries. The hospital docs were super backed up, took about 5 weeks to get them all done with 2 of us working on them on a PT basis. I loved it as it was a good rate and not difficult work. Use a C-phone though which I really do not like using. Another IC job I had, you could tell when the doc was about to lose privileges as all of a sudden about 50 discharge summaries, H&Ps, etc would appear. We worked in a pool so it all got done in TAT for the most part. Where I am now, they know if they have 4 or 5 docs dump 100-200 mins each on us all at the same time that it will not be done in TAT. What they need right away they mark as STAT and the rest gets done by the oldest first.
A company I worked for reset its counts down, SM
probably a number gradually, long after the account was well established with EditScript, without telling us, and it was only with time that people monitoring their production realized we were all getting our pay slashed without notice. It's very doable, and in these days of intense competition to hold onto accounts, keep work onshore, and still make a profit, it was being done. As said, it's not necessarily eScription exactly, it's the employer. That said, there seem to be a lot of bewildered and unhappy people working various places with eScription who are struggling and failing to achieve lost production levels.
Company requires a C-phone. Will a Lanier Lx-219 work as well? sm

What is the difference in a Dictaphone, C-phone, Lanier LX-219 and Lanier Expresswriter or Voicewriter?


Thanks!


Had this problem before, and worked for a credit card company too

I also had problems with travelocity, which ultimately was routed back to hotels.com, where I booked it for one date, they reserved it for a different date, and I ended up having to pay for both dates, PLUS a HUGE fee.  I challenged them on it, but nothing ended up happening, other than me biting my tongue and paying it.


HOWEVER, since you were told that they would credit the amount, you need to talk to Hotels.com first.  Make a concentrated effort to speak to supervisor after supervisor until they give you an apology and credit it.  ALSO (and, if they refuse to give you the remaining credit), call your credit card company and explain the situation.  They can do a few different things here.  They can, and probably will remove the over-the-limit fee for you, if you explain the situation, as long as you don't have a long over-the-limit history.  Don't let them tell you that they can't remove it, just keep going up the chain of command until someone does.  All CSRs in that situation are able to remove the charge, and if they don't, ask for their manager (they will just put you through to a phone queue where the people have higher capacity to remove stuff like that).  The second thing that they can, and will do, is, if hotels.com won't do it, you can dispute the charge, explain what happened, and it will be removed while they research it.  Most of the time, they remove it and you never hear about it again, other than to tell you that it's been taken care of.  If they decide it was a valid charge, which they won't, they will add it back to your credit card balance after getting hotels.com to prove that they provided the necessary service.


Make sure you contact your credit card company, even if hotels.com refunds your money, at least to get the over-the-limit fee waived.  I would still dispute the charge, and that way, it is covered if they say they are going to refund it and don't.  If you dispute it, and they end up refunding your money, just alert the credit card company, and it will be a wash.  Good luck!


I worked for a Texas company who had 90% ESLs and not just Texans sm

It was EFD and OMGoodness!  They were the toughest reports in the world!  They were primarily Hispanic and the 3 American's who were not ESLs were Texans and might as well have been ESLs.


If it is EFD I am here to tell you, really great people when I was there, but the account was tough for me THEN.  I suspect that these days I would be fine. 


Unlimited Long Distance + C-phone, small company needs MT

I currently need an experienced MT (at least three years - actual medical typing) to cover a 2 doctor account.  Very simple dictation - SOAP note format.  This account is looking for another doctor, so that could add in.  Currently, very small amount of dictation - approximately 800-1300 lines total per week.  24 hour turn around. 


If you have a c-phone and have unlimited long distance, please send me your resume + 2 references for people you have actually typed for.  Start rate 8cpl (65 character).  This is an IC position.


I am the owner of a small transcription company in Virginia - have had stable accounts and great MT's for over 13 years.  THANK YOU!!!


Our cable company doesn't offer phone service yet, and anyway,
I don't know if I'd want everything dependent on their service for all my needs. Even my internet is not as dependable as it should be, yet there is nothing wrong according to them. I already pay for internet and TV to the tune of $147 a month and they are raising it in Jan. again.
I've worked weekends for 10 years, now I want to move onto a company
that does not require at least one weekend day.  I realize hospitals are open 24/7 but you would think that companies seeking good MTs would be more willing to offer a M-F shift.   
When I have worked for disreptuable company in the past, I "threatened" to bill...more
the client directly if payment was not forthcoming and if they failed to respond.  I do not believe you should work for free or write it off.  This has happened to me at least two times.  I have never actually had to go through with it before though.  Some might not like to use this tactic but it worked for me.  I do not believe in working for free.  When I want to work for free, I volunteer. LOL
So, are you working for the same company. I have worked for 2 companies and I have noticed a huge
difference in the lines I got from each company. The accounts were similar. I never ever got what your talking about but I would average 600-700 lph at one company and the other one  I was lucky to get 400 lph so then I figured out they didnt pay for spaces, footers, headers etc.. and that does factor into your line counts on that platform.
I would check into a business line. My phone company offers one for around 55 dollars, with truly U
I am going to remove the LD from my home phone, and use the business line for all calls, then I will only have to pay about 35 above what I'm paying now. Not ideal, but the best deal I could find.
I could switch to DSL but the phone company charges 50 extra a month for being on line for more than
So either way I will have to pay more.  I guess no one else here is affected or concerned by this but the article said that other companies would follow suit if Time Warner has success.  The article said it would affect the teleworkers who are on line for long periods, not the people who just use cable for reading their email.  
My first job was a total cold call to small local company...got hired over the phone- sm
give it a shot. Look in your yellow pages or on-line white and yellow pages and see what you can come up with. MT Daily has a list by state of MT companies to with their contact info. Also test your butt off anywhere and everywhere on line, you will learn a lot during the process. I found it quite enlightening when I was doing it 3+ years ago. Good luck.
When the company asked me to start making long distance phone calls,
they offered to pay my long distance for the charges. I then got a cheap long distance plan to make the charges for them more reasonable.

You need to JUST SAY NO to making long distance calls for them. If they will pay for it then do it, otherwise no way.
PLEASE see my question regarding daily interruptions, phone calls, drop in guests/COMPANY BOARD

In every company I have worked for that pays via mail, they mail the checks on payday. sm
Depending on the distance you can get them anywhere from 3-8 days later. Right now one takes 3 days, the other 3-5.
The company I work for said cable phone wouldn't work, just FYI.
nm
C-phone used to call in to dictating systems to receive work. A special phone. nm
nm
I had a lot of trouble with static in my C-phone. I replaced the phone cord and that made a big

difference.  Also, have you tried a different headset?  Also someone told me one time that there is a microphone under your volume control on the right corner of the C-phone.  It's a tiny hole.  If you break off a Q-tip and stick that into the hole that will squelch a lot of background noise and that worked as well.  As far as getting your C-phone service, I heard that Dictaphone is "sunsetting" C-phones at the end of this year.  Meaning, they aren't going to service them anymore as they are considered an obsolete technology.  So, I would contact Dictaphone and see what your options are.


I know very little about Lanier equipment.  I've not used it as extensively as Dictaphone.  Is there a local appliance repair place in your area?  You might ask one of those places to take a look at your equipment and see what they think.  Kinda scary, cause they could do more harm than good, but maybe worth a shot.


Not much help, I know.  But I thought I would share what tiny bit of obscure knowledge I do have. 


I use my c-phone whenever we travel. You can hook it directly into your room phone. Be sure and as
xx
I think you can dial into most systems that require C-phone without having a C-phone nm
.
I am wondering if there is a way to use your C-phone with Vonage phone service?
??
May have to change phone companies, have switched to job using a C-phone. sm
Currently have Embarq (formerly Sprint), and my usage will be going up about 12,000 minutes a month.  What phone companies offer really unlimited for a flat rate?  TIA.
C-phone and ATT. There is no problem with the C-phone, but ATT wouldn't let me use unlimited.
nm
I have cable phone access and my C-phone works - sm
I am not sure about you problem, because it sounds just like I have mine hooked up.  The only thing I can think of is that mine has 2 line hookups in the back of the phone.  If you have this too, I would just try the other one, which you probably have already done.  Sorry that was not much help.  I wish you luck
I got up early, worked during naps, and worked when DH got home.

You have to be disciplined to make yourself work when baby is napping instead of maybe watching TV or doing housework, etc.   


I might also go the route of having a teen come into your home, or either trying a mother's morning out program at a local church/daycare.   I've been home since my youngest was born and he has never been in all-day daycare, but I did have him in a mother's morning out program 15 hours a week at a local church.   It didn't help a lot with my work schedule because I had an older son in school and was a room mom and tutored other kids, but that might be an option.  The only problem with the mother's morning out program is they are around other kids and tend to pick up every germ.  I finally took my DS out of the program because he stayed sick.  You were supposed to keep them off if they had green nasal discharge and I did, but no one else did.  Every time I got him well after 2 to 3 days back he would be sick again.  Other than that it was very good for him because he would not have had a chance to be around kids his age otherwise.