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Serving Over 20,000 US Medical Transcriptionists

Not to make light of pt privacy, but

Posted By: MTTwo on 2009-05-04
In Reply to: like someone above said.. - dnh

I type on a 14 inch laptop screen that I must keep about 2 feet away from my face in order to see it. In the course of seeing my laptop, my less than petite frame obscures probably the middle 50% of the screen. On the screen, there are endless lines of text that would be rather meaningless to the average barrista/customer. The patient demographics are obtained via a link on the toolbar. A 'hotkey' is entered throughout the report where the patient name appears and in the preparing-to-send process, these are all replaced with the patient's name. The hospital I type for is 3000 miles away.

I can see where this might be problematic should someone with better vision than I manage to see around my hulking slumped body and see 25% of the text on the left and 25% of the text on the right and know enough about transcription to be able to fill in those rather large blanks on each line (and that doesn't even take into account that most laptops are made to be viewed head-on; side viewing, viewing from above, etc., distort the picture to make it all but illegible). I suppose this could still be problematic if this eagle-eyed contortionist with an intuitive knowledge of medical terminology and knowledge of random software programs to find that demographic button can psychically detect which hospital of the thousands in the country I am working on and happens to have a relative who lives in that very town ready, willing, and eager to spill the beans about Madame X's bunion. Yes, I can see where this is a danger. I guess I should thank my lucky stars that I have not run into either this fellow or chupicabra at my local coffee house.


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Go with Light or Extra Light Ash Blonde as
nm
all has to do with everyone's right to privacy--sm
and possible identity theft. We are not living *back before politically correct* any long and we need to protect ourselves in ALL areas of our lives, including the privacy of our medical records. Your grandparents' medical records and information are not yours to give away. That is up to them. Perhaps they do not want your child's school knowing all of their information. What if someone at that school happened to know those grandparents, found out about their medical history, and started blabbing it all over the place. This is what medical record privacy is for..to protect those that do not want it divulged to just anyone who asks for it. It may not bother you, but it bothers others, and that should be a protected right. This is just my take on privacy.
Enough with invasion of privacy

Its is all getting so frightening, the invasion by companies into peoples lives.  I have worked at nine hospitals, two trans companies on-site, three trans companies at home and never have I had a background check OR drug screen.  The policy for drug screening at the hospitals was if you seemed like you were under the influence your boss could request a drug screen but never happened to ME or any of my coworkers.  Physical exam, sure I got those when I worked at the hospitals but they paid for the physical exam and they also covered me for insurance.  The trans company I work for now does not provide medical coverage or life insurance coverage for statutory employees, so I dont see why they would be concerned about my health status.  Lets face it, they are concerned with how much we can pound away each day and that is it.  We get paid for what we produce.  So under these circumstances, they dont need to be poking their nose IN my background, my urine or my physical body.  If it is checking on my experience, well they already did that by talking to previous employers and coworkers and guess I passed the test, as I was hired.


I think they are violating your privacy
I'd check it out on the ALCU web site if you don't find anything regarding that there email them and ask about it... or Google in workplace privacy. I think they are way out of line when it is your personal computer and not theirs. If it's theirs they are within their rights
when privacy direct first came out.....sm

it only cost $2/month extra - today I think it costs $19.95 but to me it's worth it because #1 it cuts all telemarketer calls (and I have been on the Do Not Call list since that began) and I can also take my phone charges off my MTSO business at tax time......


call your phone company and ask them if they offer anything like Privacy Director.  *S* 


Privacy question.

I do occasional IC work for a provider that I have known a while now. Today i did some work for her and found something that really bothers me. The physician dictates the patient's full name, street address and home phone number in addition to her DOB. Is that HIPPA compliant? I'm sorry folks but I really don't want my street address and phone number available across the internet even if it is "so called" secure. I would like your thoughts.


Privacy standards?
Who actually do you contact to report a breech of privacy standards in this business?  I probably should know this by now, but I don't. 
No you should not tell. I do believe it is a violation of privacy since you are doing the report.
The guy has to do what he has to do obviously to exist with his sorry self.
The HIPAA Privacy Rule...(sm)

...requires a covered entity to make "reasonable efforts to limit use, disclosure of, and requests for PHI to the minimum necessary to accomplish the intended purpose."  The only AHA-approved HIPAA training program, HIPAA Academy, specifically states in its training materials that HIPAA intends that personal information be limited to document headers unless absolutely required   I will quote page 4-56:


"In practice, we expect the minimum-necessary requirement to lead to compartmentalization of the medical record so that one portion of the record (the body of the report) may be readily disclosed for one purpose without compromising the privacy of the entire record."


By limiting PHI to headers, reports can easily be redacted of personal information; when the PHI is scattered throughout the reports, this information cannot be redacted.


 


HIPAA Privacy Rule
http://www.aafp.org/fpm/20021100/35theh.html
the problem is that this is a violation of privacy
Hope you don't think it is okay to have your family members looking in on your computer while you are working!!
It does violate privacy or employment laws.
I've posted about it before because there were MTSOs trashing MTs by name on some of the boards.  My mother is an HR director, so she's told me what companies legally can and can't divulge about employees or former employees.  Companies are not allowed to prevent people from securing employment, or slander/libel them.  Personal opinions cannot cloud the reference.  They can only confirm or deny the accuracy of certain items, such as employment dates, etc.  I think the most judgmental question they can answer is, "Would you rehire this person?"  Yes or no.
Guide for HIPAA PRivacy Rule
Covers for Stedman's books are designed by the graphic artist who works with them.
Correct about breach of privacy and its NOT too late
As others have stressed on this board, both here and under the politics board, you have a voice and have the opportunity to make it heard. I personally have been e-mailing my US and state elected officials at least once a week. At the Women for Democrats website one of their goals is to bring American jobs back to America. http://democrats.senate.gov/checklistforchange/checklist.cfm The credit card processor for my bank, Heartland, recently had a huge breach in their security system. Per our local State Police this theft is way up due to 2 factors (1) Once our private information leaves the US, those entities are NOT governed by US law and there is little they can do about it; (2) the economy as more people are now willing to buy that information. He said the same goes for our medical information. If you do a search for "medical identify theft", there are over 70,000 hits on that, mind you I did it in quotes, so most likely more without it. This was published Jan 2009, so recent, with many links at the end including a US Government report. http://www.fiercehealthit.com/story/report-hhs-must-lead-medical-identity-theft-fight/2009-01-26?utm_medium=rss&utm_source=rss&cmp-id=OTC-RSS-FHI0 In the years 2000-2004, I was one of the front runners fighting mortgage servicing fraud (very complex, see MSfraud.org) We were told then that there was "nothing to be done" - well a lot of victims of that fraud banded together and did make a BIG difference. We can too by getting our voices heard, working together as a team and following the many suggestions on this very informative forum at MT Stars.
HIPPA=Health Insurance Privacy and Portability Act
Yes, I saw the ad also and felt it was an insult to offer that line rate for what they wanted from an IC.  I put the definition of what the initials HIPPA mean for your benefit.
Get Steadman's Guid to the HIPAA Privacy Rule
:)
Stedman's Guide to the HIPAA Privacy Rule has one.
nm
It is not a breech of privacy to send unencrpyted email...

the healthcare provider , i.e. the doc, establishes the standards for protecting privacy of records. You (or your service) is the Business Associate who COMPLIES with whatever standards the doctor sets. Some docs send files by email, some want encryption. Hospitals, obviously, generally do more locking down on their stuff, as they are more open to lawsuits. All YOU have to do to be HIPAA compliant is to COMPLY witih the standards the doc sets. It is not up to you to set them. Also what you and everyone else forgets about HIPAA is it is a two part process. Not only does the patient's medical records have to be disclosed BUT the patient must also suffer a loss because of the disclosure. So even if your doc stands out on the street and tells passers-by about Mrs. So and So and her athlete's foot, unless she incurs a loss from that, it's not a HIPAA violation. Remember this whole thing came about because a pharmacy tech went home and told her high school son that another classmate's father was coming in for HIV drugs...get the picture? Something private was disclosed inappropriately and that's how the girl found out her father was HIV positive.


 


Work privacy - discussing one employee in hearing of another
I posted a question on the legal board because it is a legal question about workplace privacy and I thought somebody there might know, but please check it if you know anything about laws or agencies that protect worker privacy. 
Don't think the worker privacy acts cover discussions such as this...
more likely they cover things like credit reports, evaluations, etc. It's rude to discuss in front of others, but not illegal...of course, in the US you can sue for anything.
It is against California Privacy Laws, and the patient can sue from what I read.
They (companies that outsource) are probably lining the pockets of the politicians!
Hospital fined for breach of octuplet mom's privacy

http://www.cnn.com/2009/US/05/15/octuplet.mom.hospital/index.html


LOS ANGELES, California (CNN) -- The hospital where a California woman gave birth to octuplets in January has been fined $250,000 by the state because nearly two dozen medical workers, including doctors, illegally viewed her medical records, according to state health officials.



Nadya


Nadya Suleman was the subject of controversy after giving birth to octuplets in January.


"

Kaiser Permanente's Bellflower hospital, where Nadya Suleman's eight babies were born, revealed in March that 15 employees lost their jobs and eight others were disciplined for improperly accessing her computerized medical records.


There was no evidence that information from the medical files was leaked to the news media, which has intensely covered Suleman's story, according to Kathleen Billingsley, deputy director of the California Public Health Department's Center for Health Care Quality.


Six of the privacy breaches happened at other Kaiser Permanente facilities, which are linked into the same computer system housing medical records.


Suleman -- already a single mother with six children -- gave birth to octuplets conceived through in vitro fertilization, fueling controversy. News of her collecting public assistance for some of her children outraged many taxpayers.


maybe it's just a pure and simple invasion of privacy the poster feels they want to protect.
if you do your job, who cares if poster was released from prison. weren't companies hiring prisoners to do MT anyway and weren't they doing credit card customer service?
OpEd on Medical Records Privacy - Front Page of Yahoo
Thought this was interesting, as it pertains to us. On one hand, it could affect our ability to do our jobs at home. On the other, it could really crack down on medical information being sent to India.

--

http://news.yahoo.com/s/csm/yblevins

By Sue A. Blevins Tue Aug 26, 4:00 AM ET

Washington - How would you feel about your personal health information flowing freely over the Internet between public health officials, healthcare providers, insurance and data clearinghouse companies, and others – without your permission?
ADVERTISEMENT

If this doesn't sound like a good idea, it's time to become informed about federal health privacy law.

Today, when Americans visit a healthcare provider for services (including dental and eye exams), they receive a form with a title such as "Notification of Privacy Rights." Many assume that signing the form guarantees that personal information won't be shared with third parties. But the form offers no such guarantees. And neither does federal law.

In fact, the privacy rule established under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) legally permits healthcare providers to share patients' information with more than 600,000 health- and data-related entities – without a patient's consent. Yet the notification form doesn't clearly explain this.

Individuals control their information when they give consent; they don't with notification. When you sign a notification form, all you are doing is acknowledging its receipt. The HIPAA notification form offers no control over who sees your information and instead just tells you about some of the entities that can access your information, rather than asking for your permission.

Consequently, many physicians and other healthcare providers are urging Congress to strengthen privacy rights. They know firsthand that the HIPAA rule fails to ensure true confidentiality.

"...[T]he regulations under [HIPAA], which were intended to extend patient privacy as we moved from a paper-based system of medical records to a digital system, are a sham. HIPAA allows the routine release of personal health information without patient consent or knowledge, and even over a patient's objection…" stresses Dr. Janis G. Chester, president of the American Association of Practicing Psychiatrists.

As the ACLU put it, "HIPAA has so many medical privacy loopholes, it makes Swiss cheese look solid." The organization also points out that under existing federal regulations, the term "privacy" hasn't been well defined. The ACLU is urging Congress to define medical privacy as "patient control of electronic medical records."

Moreover, these organizations and others are lobbying for privacy amendments to key health Internet-technology (HIT) bills currently being considered in Congress.

Lack of privacy has serious consequences. It fosters making personal health information a commodity that businesses sell and trade in the marketplace, notes ACLU. Weak privacy rights also interfere with doctor-patient relationships. When drafting the HIPAA privacy rule, the US Department of Health and Human Services (HHS) noted that "Privacy violations reduce consumers' trust in the healthcare system and institutions that serve them." The ACLU noted recently that at least one third of Americans are not sharing their complete personal medical histories because they feel their privacy will be weakened in the name of efficiency. Additionally, without strong privacy rights, individuals can't take steps to adequately protect themselves from bad, lost, stolen, or misused data.

Meanwhile, more and more personal data is being collected during routine healthcare visits, including information about marital and sexual matters. A married woman (wedded for over 30 years) and mother of two adult children, said she was appalled when asked during a routine visit if she preferred men or women. She stressed that while she "has nothing to hide," she doesn't think it's anyone's business what her sexual preference is or when her first sexual encounter was (which is often asked during exams).

What's more, it is becoming easier to share healthcare information with just a click of a mouse. As HHS has noted, "Until recently, health information was recorded and maintained on paper and stored in the offices of community-based physicians, nurses, hospitals, and other healthcare professionals and institutions.... Today, however, more and more health care providers, plans, and others are utilizing electronic means of storing and transmitting health information…. In a matter of seconds, a person's most profoundly private information can be shared with hundreds, thousands, even millions of individuals and organizations at a time."

Do Americans really want the intimate details of their lives and families shared so easily without their consent? If not, they need to urge Congress to establish stronger privacy rights. Tinkering with HIPAA won't do it. That would just keep a lot of people busy rewriting regulations that don't guarantee privacy. Rather, Congress needs to pass a new law that defines "privacy" and upholds the precious ethic of consent. The new law should guarantee individuals' freedom to decide whether to be part of electronic medical-record and genetic databases for years to come.

• Sue A. Blevins is president of the Institute for Health Freedom in Washington.
Who designed the cover for Guide to HIPAA Privacy Rule published by Stedman's?

nm


why Bud Light?
are you kidding?
Ott light.

Raw oysters, Mr. Ed, and Bud Light.
and Mr. Ed IS SO a famous person!!
Hey, I live in IN too. I like having light outside at 8 PM! nm
x
Hoping they see the light!
I agree with you 100%. I have been in this line of work for over 30 years. (I started off making $3.23 an hour in 1975 (had no experience) and worked with the large belts on a Selectric typewriter. I have always LOVED this profession; however, over the years the stress has increased for me especially in the last three years.

I would like to be able to retire from this job, yet I worry constantly about our profession and my job just going away and what will I do then? I still work in a hospital and the way we are treated even has changed. Pencils only provided, no Kleenex along with the attitude that if we are not typing, we are not working and virtually have problems just getting up to go potty or take a much needed break.

The out-sourcing has really shocked this old gal and I don't really know about the quality of the work returned to comment on it. Does anyone know? I would be curious.

However, I am hoping and praying that one day, our MDs will say "ENOUGH!" Maybe, they will decide that paying for quality work and providing benefits, etc., far outweighs the cost savings benefit of outsourcing to other countries and sadly in companies in the United States also. When I think about the knowledge and dedication we put forth every day to produce quality work, it just really hurts that the hospitals and doctors don't want to pay benefits and pay for the best transcriptionists they can find.

Signed, The Dreamer.

Could you please shed some light?
How do you find that good, fair boss/company? From what I gather through reading posts on various forums and my own experience, it is more likely to experience the bait and switch than being dealt with honestly.
A little light reading

Link to the Bureau of Labor Statistics information on our dwindling profession.  According to them, employment prospects are good for MTs, with many opportunities for advancement.  I think they must be a little out of the loop on what VR and offshoring are doing to us....


http://www.bls.gov/oco/ocos271.htm 


Can anyone shed some light on this situation for me?

I've been with this large clinic acct. since March of 2004. Since starting, they've been growing & going through lots of changes in the way they're running things. I am a part-time IC. I've gotten great audit scores and have been told I'm one of their best MTs on the account (when wanting to switch to doing more on a different acct.)


When I first started, all the work was in a pool. Sometime later, I noticed they were pretty much assigning only certain clinics to me, which they confirmed they'd starting doing it that way & it improved production. All the MTs seemed to be pleased with this. I had mostly decent dictators overall.


Not too long ago, I noticed I'd started getting overall worse dictators. When I asked my supervisor about it, via email, she said nothing had changed, I was just getting the luck of the draw. I had my suspicions that some of those in higher positions that could manipulate the work were giving themselves the good jobs, & even voiced something to that effect--slightly. But, I did notice after I'd tentatively voiced my suspicions, I started to get some of my better dictators back.


However, last week I noticed a drastic & complete change. I started getting some of the worse dictators from clinics I usually didn't work on--not some of the good dictators from that clinic, mind you, but the worse ones almost consistently. My suspicions were confirmed a few days ago by a broad email sent to us all that there had been some work-pool changes. In effect, it was saying those of us who weren't doing well by their criteria, i.e, QA utilization, production, audit scores, accountability & quality, were not going to be getting work when it was available, but it would go to the ones who meet all this criteria, and that basically we were going to be getting the junk, to paraphrase.  Since work usually doesn't download until later in the morning, they were going to save any morning work for the "good" MTs.


Now, I know that I am meeting all those criteria, and I am so upset by the fact I'm getting all the junk now. From reading this board, I'd thought I'd learned that companies will give full-time employees the better work instead of the ICs, that this somehow is better for the company. Could anyone advise me of this? Could there be another reason for this that mgmt doesn't want to tell us, other than trying to attack our work & say it's our fault?


You know - you're like the light co. or the phone co., or any SM

other billing entity. This is not a paycheck, it's payment for an invoice. Terrible thing that you're not getting your money, but it's not like she skipped "paydays" here.


I feel sorry for you. I just got a check I espected much earlier. Sure makes it hard to do business, doesn't it?


ASTRO-light examination is that right???

amazing dictators, here's a light one 4u

I literally lost it, turned the speaker up for my kids and they were losing it along with the doc.  He always refers to vitals, meds etc "as listed on the nurses chart".  He seemed a bit distracted tonight, usually a fantastic dictator, the ones we love that we just know exactly what they're going to say next?


So he says..."Vitals as I noted on the nurses chest".  He only caught himself after some of those nurses burst out laughing and told him what he had just said....the rest of the report was a mix of med terminology and the comedy club!


Can you exercise with light weights?
If you don't have a problem with a disc or something serious like that, working the upper body with light free weights may be just the ticket. It improves the posture and strengthens the muscles you use to hold up your arms while working.
for 6 yrs and work is very light on 3 accts....nm
x
is there a super-light touch
keyboard that is also split and (hope upon hope) with a rise in the middle like the MS ones?
light touch keyboard
I have a logitech DiNovo.l  It is pretty expensive but it is small, flat and makes hardly any noise.  The only draw back is that it comes with a separate number key pad.  The key pad is not connected to the keyboard.  I love this keyboard with my laptap. It is the same size as my laptop and fits flat in my laptop case so I can take it with me anywhere. 
There is a product called Green Light
or you might try a systemic insect killer that you just put on top the soil and water it. Just do not use it for any plant that bears fruits or vegetables. They both work well.
I like blue, too. I'd do the walls a light beige or tan.

Our house here was icky when we first moved in.  Each room was a different color of pastel.  The mottled blue/gray/white/brown carpet was nasty because they had cats and dogs that evidently must have been locked in the bedrooms while the adults went to work.  The living room and hallway were blue-gray, the kitchen was yellow, laundry room peach, bathroom pink, and the bedrooms were lavendar, purple, and fuchsia.  Of course, the walls matched the carpet that matched the curtains.  Blechy.  We painted everything just a plain off white before we moved in.


My parents never deviated from plain white walls when I was growing up.  I'm just now learning to go wild with decorating.  In fact, we just got the funds to do our addition today, so we're adding another bedroom, an office for me, and a second bathroom, and enlarging the kitchen and utility rooms.  Fun, fun, fun, more household disruption for the next several months.  I just can't wait for the end result.


My DH drinks 8-12 light beers a day, though he is trying to cut back - sm
but he's been doing it for over 20 years, so I would not be surprised if cirrhosis shows itself. He is in good health, for now. I don't buy him beer anymore since I was enabling him and he did ask me to stop, so that has helped a lot in him cutting back. I think we only have 1 beer in the house tonight so that is good!
I live in Idaho and maybe I can shed a little light.
It depends on where in Idaho you are moving.  If it is a rural area or smaller town, there will not be much if any work for you.  If you are moving to Boise or another bigger Idaho town, you may find something fairly quickly.  The best thing to do is to use a search engine on the Internet for the town you are moving to and find out all of the medical facilities/hospitals in and around that area and then send them a letter and a resume and let them know you are looking for work.  That is how I found my transcriptionist jobs (I work for three different offices).  I hope this helps.    
Try the top Search link, in light yellow box, between
nm
dang! WHAT husband?! I should light a candle...
!
AC adapter for D-Light digital transcriber?
I have an old D-Light machine that I need to put back into use. Have misplaced the AC adapter. Does anyone know what type of AC adapter it uses?

Thanks!
C Phone not dialing--D-Light from CHARTS-- Please help

Hey y'all.   I have a little black box of a C-Phone, from C.H.A.R.T.S. and it is called  D-Light.  


Yesterday it would not dial.  Everything else works apparently, the green light is on and it changes from green to red when I hit the buttons to dial or hit the foot pedal.


But, the DIAL TONE is lower volume than normal and it will not dial.  The buttons do nothing.  I do get the phone company prompt "If you are trying to make a call, please hang up..." if I stay on the line long enough.


It is acting like it is not getting power, this is how it acts when the power cord is not plugged in.  But, it is plugged in.  I think the machine could work, I just don't know what is going wrong. 


Please help if you know what is going wrong.  TX so much-- I gotta work!! 


 


But it clicks? Usually this means not a light touch? Thanks
Could you expound?
My hubby bought me a light at Wal-Mart for

Christmas.  I suffer from SAD too.  It is by Light America and is called sunlight lamp.  It has a rectangular head that you can adjust the position on.   I have noticed a difference in how I feel since I started using it. 


I wish I could adjust the brightness on it, but I just turn it where it faces the wall when I want it dimmer. 


It sits on top of my desk hutch.  It isn't anything special to look at, I think it was around $20. 


I don't think I am in a light of sight for cell towers either. sm
They pick up signals within distances like cell phones do. I don't think a direct line of site is needed period like it is with satellite. With satellite, you have the big dish that is placed on your house and it beams the satellites in space to get your signals. With wireless it gets signals from the towers. You have nothing but you wireless network card or USB plug that picks up the signal from the tower. No big, ugly dish around on my home.

If you can only occasionally get a cell signal, it might not be the best option for you. Do you know anyone around that has wireless? My brother had it and came to my home with his laptop to show me how it worked and that is when I choose to get it. I like that I can now also travel and pick up signals rather than be limited to one location with the satellite on my home also. No need to worry if a hotel has wireless or not as I have it. I would figure out who the best cell phone company provider is in your area and contact them. Tell them specifically your location, your situation with iffy cell signals and see what they suggest. Like I said mine had the 30-day money back guarantee so I knew I could go that route if I saw it wasn't getting good signals for me. All the major cell companies have wireless now, but your best bet is who has the most towers in your area. I am thinking there is a website that shows cell towers and locations, maybe research it? Cannot recall right now, but I have seen it before. Just contact the company in your area and tell them to explain their wireless INTERNET plans to you.