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People here are NOT listening

Posted By: sm on 2009-04-26
In Reply to: Same here - Old and tired MT

If you work for a company that does not have trillion of employees, your VR will be good if most (all) do the same corrections. What you 2 have above is the worst of the worst. It will not get any better. When others post about how they love VR, do you believe them or why do you think they like so much? It is because they don’t spent most of the day doing all those corrections and their work is going smoothly.


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listening while listening?
You can listen to music while listening to dictation simulatniously? Or am I missing something? I used to listen to music at my old data entry job, but I didn't have to hear anything back then.

Great to see somebody else listening to Alice Cooper, though, great taste :D.
OMG! Just finished listening to a doc with the -
next thing to laryngitis!  What a treat that was!
Listening to audio again.
You should hear prompts if the C-phone is programmed to allow you the option. "Press
3 to listen...punch in the job number followed by the pound sign." The audio should come back. You need to know what number they used
to program the function and the job number.
and what number they used.
I guess you were not truly listening
he/she said she was agnostic. why can't you respect that instead of pressuring, i.e., "you might like it" -- give me a break! I, too, moved to the Bible Belt recently and can't stand the holier-than-thou J-freaks. Bunch of weirdos, IMHO
Sorry, but allegations are not enough for me to just listening to them.
x
sorry, that is just stop listening to them
x
Depends on how you are listening.
I know when I had EMON and Editscript, I couldn't hear crap in Editscript but when I listed in EMON it was clear as a bell.
listening outloud
yes, I got used to doing that more than a year or two ago and that's the only way I listen now.  To me, it's now hard to understand thru the headphones.  My speakers are Altec Lansing Series 100 - not expensive - I believe they came with the computer in fact.
listening without earphones
I didn't think anybody else did this!  Four years ago I had a benign parotid tumor removed and with my head wrapped up, I couldn't use earphones and was forced to listen without them.  Then when I was all healed and put the earphones back in, what a surprise -- I couldn't hear well at all and have not used them since (I have Logitech speakers). 
Listening ahead

I am just wondering if you listen ahead regardless of the length of the dictation?


I do need help increasing productivity and appreciate all suggestions. It just seems wasteful to listen for 5 minutes without doing any work. (Maybe not......others have more experience.) Feedback?


As always my thanks


On listening ahead
Listening ahead doesn't mean to listen without typing or to listen to the whole dictation first.

Older MTs transcribe this way because they had to use older transcribers which typically did not have that little backup or "instant rewind" feature. They didn't stop on a dime, either, but slowed to a stop. During the stop and start, you could lose an entire word or phrase.

MTs thus learned to stop in the pauses between sentences. They listened to the first part of the sentence, began typing after the first couple of words, then paused only to get PARTIALLY caught up. They listened ahead and typed AT THE SAME TIME.

This is a lot more efficient than the hear-a-word/type-a-word method.

It also helps to type slowly enough that you do not make any typos at all. That way, you do not have to stop and correct them. That alone saves huge amounts of time.


I actually liked it better the other way, but I hope others find it useful. Thanks for listening to
X
Try picturing Baryshnikov while listening. nm
x
I get it too, also from headphones while listening to music. (s/m)
I much prefer the old, in-your-ear style of headphones, like a stethoscope. Just be careful not to stick 'em too far in, or that can hurt, too. But the cartilage definitely gets sore if something (even a phone) rests against it too long.
What a joke! Not only is that insulting, listening to that would put me right to

SLEEP!


I tried your suggestion with listening carefully
I'm not sure what I'm listening for, but I didn't notice any difference.

I think the shaded out options must have to do with the company preferences. They've probably deselected the options, which I don't understand.

Thanks for trying.
Poll regarding listening ahead.......sm
I am just curious how many of you listen ahead and listen word for word or character by character?  I learned word for word in my training and I do think that helps my speed but was just wondering how everyone else does it.  I still do word for word but I have one dictator whom no matter how far ahead I listen, they still will change an entire sentence! 
Slowing down and listening ahead
These are two different things. You have to practice them separately, then eventually merge them.

As for slowing down, that should be the easiest. It means to key at a speed slow enough that you make no typos. None whatsoever--not even one.

Just practice typing one sentence until you can key it correctly without a single error. Go on to a paragraph. You'll settle on a speed that works for you.

You may feel that you are typing s l o o o o w l y, and this may frustrate you, but bear with it for a bit. Practice this every day, slowly and smoothly, giving each letter the same amount of time. No machine-gun rat-a-tat-tat. No speeding up and slowing down.

Your goal is to maintain the same boring, monotonous rate on and on and on. It shouldn't be tiring at all. You'll find it easy and restful, but you'll make better progress because you won't have to stop to fix anything.

To learn to listen ahead, you'll need to pretend that you're working on a typewriter. If you have an actual typewriter, use that. Otherwise, just assume that you CANNOT correct anything. What you type has to stay on the page forever, so it had better be right the first time.

Take a practice report. Listen to the first entire sentence without typing anything. Hold it in your head. Now type it from memory. Do the whole report that way.

You'll have trouble with whole sentences at first. You might have to do just phrases, then longer phrases, then work up to sentences.

Practice that perhaps an hour a day for a week or so. At some point, the process may click for you and you'll figure out the point behind it.

Once you can do whole sentences, you can start typing while listening. Listen to the first sentence, but this time start typing it when you have heard half or all of it. You can pause the tape momentarily at the end of the sentence if you need to, but you should be able to type continuously.

Listen listen listen . . . listentype listentype listentype type type type listentype listentype listentype type type type, etc.

It takes practice, but it's worth it.


Are you in the south listening to southerns or
somewhere else. I am smack dab in the middle of the south and I hear none of what I would consider southern drawls. Mine are really fast and lots of ESLs.
You will lose this fight. No company is listening

to whiney MTs in their quest for the bottom line profits.  There are too many other people who will happy to work for less just for the opportunity to work at home and then again there are those offshore who will work for even less for the opportunity to simply work, any where, any time, any place.


And as far as battles go, who you going after and how do you prove you were wronged. 


Then factor in the MTs who are getting the good reports.  Are they going to fight the cherry-picking unethical battle with you.


Sorry it's a lost cause and it is the nature of the business.  Maybe 10 years ago you might have had a chance.  Nevermore.  That is reality. 


 


 


Same here - will never stop listening. I do feel the crunch though
when I am backed up. I just work a little extra in the evening or on the weekend to make up for it.

When kids need or want to talk, it is best to stop everything and listen. They become more secure and confident in themselves, more productive and successful in society. I always stop whatever I am doing when my kids stand there wanting to talk to me. Mine are 17 and 14. As soon as they get in from school, in my office they come.

I am so thankful I work at home and am here for them after school. I would not trade that for anything in the world!


Listening to a cell phone conversation
My doc left his recorder on again. LOL
Who Cares? I'm listening to their music, not moving in with him.
x
I've been listening to the same song and dance for years.

Things only seem to be getting worse.


Friend suggested I type while listening to the news.
x
Decent QA will not give a quick read without listening
You are not doing your job if that is what you are doing.

I guess the old breed of getting what the dictator says is way out of style. Companies don't care and therefore need to be put out of business.

I get paid by the hour and I listen 100% to the all ESLs that I do. I also provide feedback to the MT and mentor them. Quick read is not QA. It is nothing. If you do not hear what the dictator says, you have no idea what could have been left out.


if you live among trashy people, low income people, people w/o goals or direction,
content to just get by, you by default become a part of a group. "people" have decided to group trailer people as trash. that is because there are enough people in that group to earn the title and even if you aren't trash, you are categorized by others. did i think i was trash in lower class neighborhood surrounded by people who drank and fought all weekend? no but i knew i wasn't staying and did not try to pretend that all the fools in the neighborhood were just nice folks who ended up where they were because high horse snobs deemed their neighborhood low class. people for the most part live exactly where they belong because they don't want to educate themselves, they don't mind "trash" around them and they don't want to be bothered trying just a bit hard to extract themselves from that world. they justify everything to themselves i guess saying everyone who doesn't like their lifestyle is a snob and the comedians (Jeff Foxworthy/Chris Rock, etc) who make fun of them are just ill-informed.

As for me, I fought hard to get out and don't even want to look back. It amazes me people stay for generations.
Just went out and bout The Band greatest hits and listening right now to the Weight.

so many people was wishy-washy nowadays...love to see people make
a stand for what they believe in...

it is kind of wierd those statements have to be made in the first place but guess we are an ever-transitioning country and are still young. so many different beliefs yet not much tolerance.

I found your post respectful, and right on as to how you feel. it does not seem that difficult to sift through to read and respond to messages someone might not care for...
Just remember that it is not the people on this board who short changed their people and ONLY after
caught did they (after they were suied) make an effort to look good by sending out these checks. Now, think about this--had they done this many years ago when they short changed everyone, that would have been honest. Does it not bother you that only after they know they are under the gun that they are doing this to try and make themselves look good?

I used to work for MQ and I used to like what I did. I never can say I really liked the people that I worked with, but I really think they had some of the best accounts that I have ever come across in the MT industry. I loved working the major teaching hospitals that I did, but that certainly does not mean that I enjoyed being cheated out of pay.

So chill already. People have been cheated, were lied to, and only AFTER they got caught have they tried to return some of the money they robbed us of (as well as cheated their clients).

We all have reasons not to be happy with this company and you go off on us because we are complaining of things like small refund checks of a penny or a few cents or a few hundred dollars and NO WAY to even check to find out if this is correct?

I am sorry you are unhappy all of us thinking that there is still a dead rat in the cellar, but there is still a dead rat in the cellar and nothing will bring the dead rat back.

I would hold no love for a company that I know willingly cheated the very people who helped THEM make money out of their hard-earned money.

Go take a deep breath and think about that.
My people skills are just fine. I just want to hire people who want to work.
I've not been ugly, I've asked questions, legitimate ones.  Please tell me what is wrong with that.  This site is not just for MTs, it is for QA Editors, Supervisors, Service Owners, there's even sections for Billers, Coders, and Nurses.   
rude people? I would take good pay over polite people any day
Besides that they have never been rude to me and I have been here for almost 2 years. What do you consider a bad account?

I know my account is a little tough, but I am used to it. I am tough!
Rude people? I hardly think so. They are some of the nicest people I have ever worked with. sm
Not just management, but QA as well. No one is rude. They are a very understanding staff. There is one account that is hard but all it takes is getting used to it. Once you are used to it, it is no harder than any other ESL account that you would do anyplace else. I have heard all these things about TH from the archives and I have yet to come across rudeness or any kind of thing that I have read about in the archives. I would definitely pursue them if I were you. I think you will be pleasantly surprised.
2 people to do that amount of work, is she nuts? More like 20+ people - nm
x
Certain people getting raises, certain people not. Guess who is?
Say what you will about unions, the good and the bad. But, one thing they did ensure is a raise, good benefits and that you would have a job in the morning.


Yeah right, OF COURSE! How could there be other people who don't like QA people?
Could only be one.   Hahaha.  Dream on.
I agree, some people will never get it but, then again, what does it say about them as people? Not

.


I don't like people
nm
Just so happens there ARE some people who
CAN really produce and NOT cherrypick. GEESH.

Problems come from working with stinky attitudes like yours.
The people....
Did you ever think that what you take as politeness might just be their poor language skills?

Why don't you go over to India and live for awhile - they have half of our MT jobs so you should be able to find work (Healthscribe, Medware). Then, tell us how polite they are.

People are people - just because they live in another culture doesn't make them any better than us or any worse than us. It is the job, working with the public, that wears people down eventually. It is particularly easy to be rude over the phone.
There are people who don't know better, there are people

who need to be at home for whatever reason, a chronic illness, kids, caregiver to sick parents, etc.  Any job is better than no job if you need to eat.  


If there were enough decent paying jobs with honest companies no one would work for the low paying, dishonest companies.  So far I have turned down jobs with MQ because of their actions, quit a job with SS because it is a lowsy company, I have turned down 2 positions with companies that offshore.  Fortunately I got on with a company that paid a decent wage and one that doesn't offshore, though it isn't the great company that it used to be either, but it is a living. 


try something most people have a
problem with and your worth increases .. neurology and ophthalmology for instance.  Most people are afraid of the eye .. wonderful once it becomes second nature.  Oncology is another sought after skill, but takes a lot of work.  Also you might contact M-Tec to take their class in neuro or OAK Horizons .. they are both very good.
That people such as yourself
would quit airing your dirty laundry and asking for advise - and then get all pissy when people give their opinion. After all, that is what you were after right? This is MT Stars, this is NOT a military advice column or posting board. When you open yourself up on a public forum, then be prepared for what follows.

Personally, I think anyone who signs up to defend the country and then turns his back on his duty is HEARTLESS.

The military makes your obligations and consequences VERY clear.
Sure some people do need help..(sm)

The below is an e-mail that I got from a lady who lives in Houston.  These are her observations only, but it sure does make you think about all of the self-righteous out there who really don't understand another person's hesitation in taking many of the people in to our communities.  Some of them come from a whole different kind of mentality.


 


Well...

 

I feel sorry for these people - they have lost everything - they have nothing. I blame their own government at least a bit for not evacuating the ones that were too poor or had no way to evacuate.

 

That being said, it isn't going as well here as the media makes it out to be. Anthony has been down the to the Astrodome as required by the Fire Department, and I went down on Saturday with a friend of mine.

 

The Astrodome holds around 50,000 people - and there aren't that many evacuees down there. There are bathroom facilities, but these people are squatting on the streets, parking lots, and lawns of places down around the astrodome and leaving behind urine and fecal matter. They are throwing trash wherever they are when they finish with it, and quite a few act like we "owe" them something. I can't tell you how many people were bitching about the MRE's that they were being served.

 

As high as gas prices are, I will go out of my way not to have to drive by the Astrodome (my RE's office is about 1 mile from the dome). When you stop at a stop light they come up to your car and beg - and knock on the windows. There have even been reports of some jumping in the backs of pickups and even scratching cars and trucks with knives, if you don't give them money.

 

I know that there are some good people out there, but there are a lot of bad ones too. There are some that were appreciative of the baby formula (breastfeeders - please don't jump on me here) and diapers and coloring books that we were handing out - and some that were bitching about the brand of diapers, the fact that we were only authorized to give out one can of formula per child and that we didn't have a certain kind of bottles. I even had people that refused to take gift cards from Grocery Stores - wanting money instead.

Last night, one of the evacuees was able to score some alcohol somewhere, got drunk and carjacked a car and ran into several parked cars - the police were able to pull him over after a 15 minute chase.

 

And I can't get over the smell of raw sewage in the area of town that most of the evacuees are housed. The plumbing in the toilets are working just fine - but they aren't using it. They are trashing the place.

 

I can't imagine what it must be like for them, having nothing but the clothes on their backs - but I think I would be more appreciative of whatever someone could do for me, instead of griping about what kind of bottles they were giving me to feed my kids with, and that the MRE's were cold.

 

I really have mixed emotions about the whole thing. I feel sorry for the people who couldn't leave, and got stuck in the chaos. I don't have as much sympathy for the ones who could have left, but didn't want to.

 

I am sure I sound like a cold, callous, b****, but I was absolutely amazed at the attitude of most of the evacuees that I was in contact with on Saturday.

Some people believe anything

Evacuees are NOT trashing the Astrodome! You people choose to believe anything. There are enough cameras around the Dome to show how residents are reacting. Security is very tight and strict there right now! As far as "sorry people" that were evacuated, you do NOT know their situation NOR their minds and hearts. My brother was one of the evacuees. He was a student at the New Orleans Baptist Theological Seminary. He lived in Orleans parish just blocks from Ward 9. Most of Ward 9 are very poor people, handicapped and disabled, and yes there are some drug addicts and lawbreakers there. But I bet if you would look in your own neighborhood you would find them there yourself! Some people, if you could crawl out of your own self-righteous world, do not choose to be in the financial shape they are in. Let's see here, I live in NE Mississippi and people's financial status in this community is very poor. Why? Is it because we have women having babies at 15 and no daddies and no desire to better theirselves? NO! It's because our lovely government signed NAFTA and allowed all our manufacturing jobs to be taken away. So what happens to the people? They fall in the cracks!


 


Back to New Orleans. Let me tell you all about the wanting certain things to be donated. A evacuee does not EVEN get to choose what they want. How assinine of you! Do you think they just sit on the streets and wait for handouts? NO! They have to get passes to even leave the Astrodome or any other shelter. It is the Red Cross that is not taking clothing donations and asking for particular donations. My brother went to the Red Cross to get assistance and was told unless they were living in a shelter, they could not help them at this time. Where is the justice in that? We took clothing to the shelter here in MS and was told to take it back home because they didn't have the time to sort through it. They said that was the job of the Salvation Army. ALSO, our area churches wanted to adopt families and take care of them. Out of 300 families, 50 were given homes to stay in. Last Thursday, we were told by the Red Cross unless we could take them all, we could have none! It had to be the evacuee to approach us and ask, they would not allow us to come in and get families because they said it would only stir up strife. The Red Cross needs some serious reorganization! They have infuriated me!!!


 


So before you get on your high and pious throne discrediting ANYONE, why don't you come on down here in our area and just try living in the situations that are going on right now. Life is very difficult for most of those people. They have lost all of their livelihood and have no hope for the moment. It's only when loving, kind people with caliber that you do not seem to possess, try to help those that are less fortunate!


BECAUSE OF PEOPLE LIKE YOU
I get the garbage every darn day.  You people bite the big one and not well.
BECAUSE OF PEOPLE LIKE YOU
I get the garbage every darn day.  You people bite the big one and not well.
Why are you trying to tell people
what to say? If you would look at the start of the post, MQLOVER was trying to help. People were coming down on her and she became defensive, rightfully so.
Why are you using other people's
initials. You don't use my initials just because you are replyig to me. Use your own name. You confuse people by doing this. Why are you doing this? Are you new to this board?
Look, people,
I am saying I have missed her and other people on this board. It is extremely sincere. xx oo
exactly what would you like to have done? People would need to know what they were (sm
walking out for.