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Some accts do allow a certain amt of blanks on their files. Over that, and

Posted By: the jobs go for xtra attn from QA. nm on 2007-08-10
In Reply to: a normal amount would be allowed I think - Florida MT

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Converting voice files to digital files

I have a Voice Solutions dictation system that will happily convert DS4000 voice files to digital when they are downloaded (wave files). However, it will not recognize any other files for conversion. I had a physician download .WAM files from his DS-30 and my dictation system would not convert it. Anyone have any suggestions?  I would greatly appreciate any input.


Thanks!!!


Did you save files in .rtf format? The files need to be
as a Word document or it won't count them. Could be the problem.
You have to have your own accts SM
and you definitely cannot be only getting 7 cpl.  I have always been an employee of nationals and in-house hospital, have never ever reached $40,000, more like 36, and I have 15 years' exp.
Flooding accts-MQ
I agree totally with what you said, I have an account that is going nuts because of the new MT's that the Amherst office threw in there and now the hospital is doing a lot of their own work but the only people that get hurt by this are the experience MT's that have had the misfortune of being transfered to Amherst. But yet the hiring continues and we are still running out of work. Hopefully there are not too many more offices that they will be closing, we do not need any more MT's sent to Amherst. I hope the statement about the Ohio office closing is not true and if it is, that they are not being transferred to Amherst, not to be mean, but we do not have enough work as it is and any of the accounts that are at the Foxboro office will be going up on DQS soon, which will add accounts but will also add more MT's. Even the accounts that are in Foxboro that are on MTs have all been flooded and those MT's are in the same situation, no work. I just don't understand why these 2 offices are run like they are--I know other MT's from other offices that always have work andcan make their lines every pay period and they are only in one account. Again and again as it has been stated here, why are all the offices not run the same???
Are they losing accts? Do

The work has dried up.   Again I won't make a full paycheck.  Others are saying the same thing.  I think you may be right.  Especially if you are an employee.  But wasn't that their plan from the start?


I can't imagine what this package is they are sending out. 


Unless they are going to offer to provide equipment, sufficient work/or a plan to give me lines (like on-call pay) for sitting with nothing to do IN WRITING, and a raise of 5 cents a line, the package will probably go in the round file right here beside me.


So is it just DQS accts that are out of Amherst?
Wondering.  Trying to piece things together here.
You have new accts--give them to the NE

I was told not to ask for any other accts, we have to do with what we have for now---that the work is low nationwide for MQ--and here you are telling me that you are getting new accts


Again is this MQ lies--if you have new accts and work--send it to the NE--we need it


no, but try to get more local accts....sm
makes one a whole less dependent than the companies using DQscribe (but again I do like the DQScribe program but would NEVER choose it for my private local accounts).  My local accounts still like the personal touch, still dictating into dictaphones, and they just like it this way.....they are not all that interested in getting more techy and they are all 35-48 in age............
Get your own accts. When approach Dr with
x
I live in VA and accts
that we were able to get didn't want to pay as much as I make now. Sounds like you've got a good thing going for you. I may start looking into this again as it's been a couple of years now since we did this.

Thanks for all the great info!
Anyone know the process for getting accts...
directly from Nuance (Dictaphone) to work on that are set up on their Enterprise system?
Have asked to be taken off 3 accts cause cant
x
blanks

Can anyone out there clarify how a company penalizes for sending in a report to QA and how do you know if your company does that?  Thank you upfront!


blanks

Can anyone advise  how long an MT should spend researching an item as opposed to letting a blank? The company I work for is very reasonable about 1 blank per document etc. I was just wondering if there is a general rule.


 


Thanks for the opportunities this board offers to learn, vent and feel less isolated.


How many blanks in a day?
I am wondering if I am a good MT.  I am an IC that worked on the same account for 3-1/2 years and NEVER sent any blanks.  The doctors were great!  I lost that account and now my company has given me a new account for the past 2 days.  I think I have left at least a few blanks in EVERY single report I typed that had to go to editing...is this normal?  What are the average number of reports that most good MTs have to send to editing in a day?
Blanks
With a new account, you are getting used to the dictators.

Go back and listen after you have typed the whole report and 9 times out of 10, you will hear what they are saying.
more on blanks
The specifics of how to mark a blank for QA vary from account to account, service to service, etc.

When I was a QAS, I really didn't want my MTs to put sounds like phrases in, for example:

____(s/l) bazaar or bizarre____

because it would often be something completely different. I prefer to approach the blanks I'm filling in as a QA person with an open mind. I read through the body of the whole report while filling blanks in order to make certain that the word I'm hearing fits the context of the report, but I prefer not to be told in advance what the word is.

Yeah, I like crossword puzzles too.... LOL!
BLANKS

 


Hello, I am having a very tough time with  blanks, especially with doctors who have accents.  I try listening really close to how they pronounce the word, but after listening for a good few minutes, I find I still have to leave a blank; this is so fustrating. Are they any tips to cracking blanks?


Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
Blanks
First question I ask -- are you a fairly new MT?  second question, do you have access to company IM?  I have worked in this busines many years and even those of use with experience have trouble with blanks at times  - I did a dictation today and the docs dog was in the background  -- one blank and really not bragging here but if I leave 3-4 blanks in a report it is because of horrid sound or terrible docs  -- this is really where a lot of newer MTs need to be able to have contact with someone who "has an ear"
BLANKS

Thank you all for the advice. It is much appreciated, and I will try the suggestions.
I make between $14 and $20 but good accts. sm

Been at it for almost 20 years too.  Lots of templates, shortcuts, etc.  Depends on who I'm transcribing.  With some ESLs I would only make about $7 an hour if I had to do them all day.  My average is right around $17.  With some of my local work (on tapes) my templates are so huge, and I'm so used to what they are going to say, I've made $23.  But that's onlywith certain dictators.  It all varies and some dictators are sooooooo bad, you just lose money.


For example, if I had the $23 dollar an hour guy from my local and then did the $7 ESL from my national and combined 8 hours of work for both, I'm down to $15 an hour.  If I get stupid dicators all day from both sides, sometimes I can only average $12.  I guess it's the luck of the draw, if you know what I mean.


yes, i have asked to be switched to other accts
and they have accommodated me. With a previous office, they drug their feet awhile (needing to get other coverage)...but yes, ask!

I started with a second company once that also used DQS. Their tech support was able to give me instructions to retrieve all my shortcuts from my main job and put them into my files with company-B. No problem.

98-99% of the time my offices have worked with me very well -- don't hesitate to communicate your frustrations/needs and see if they won't work with you. Good luck.
Same here. Very low on work with multiple accts. nm
.
Need to add, old job I have own accts, new job will be working from pool. nm
:+
for 6 yrs and work is very light on 3 accts....nm
x
to patti and texan, how many accts? sm
I had several accts. which were tape accts. Now I have to go digital, so how do you do it? Do you work for nationals or do you do your own digital setup? Not trying to compete, just a lowly little Transcriptionist trying to simplify my life. At a point in my life where I have to slow down but don't want to, at least I want to make a decent living, not afraid of hard work, just told to cut down, having health problems thanks to "killing myself." Hope it doesn't happen to you, comes on all at once, too many hours at the keyboard, everything starts to "go" at once, lots of pain.
Too many accounts. Would be nice to just have 3 accts. nm
5
WEBMEDX Rad accts-anyone know platform..
is it all internet based or do you have to have a phone line, C-Phone, etc?  Very interested in applying but work now strictly via internet.  Thanks for any input!
I've been thinking of getting my own accts but
I'm worried about not being able to find coverage when I want to take a vacation.

How do you handle this with all the accounts that you have or do you have to take your work with you?
Credit accts pulled
This is not just happening with transcription- it is across the board. Just heard a consumer advocate here in town speaking about that yesterday, not on our end but just general public. The thought of employers is that if you cannot be responsible in your financial life, that your job will be the same. This advocatet was against it. Transcriptionists are not being picked out as a single group, lots more people at same place.
Private Accts - Logistics?

I have been an MT for 8 yrs and have been thinking about getting my own accounts locally.  It would be much more efficient to avoid trips to dr's offices for pick-up/delivery, so my main question is what is a good alternate way to do this?  I have seen email mentioned, but can the work be transferred securely this way...is it emailed as an attachment so that work is done on another platform that has expanders/shortcuts integrated...what platform/program to use??  What equipment do I need...what equipment does the dr need for dictation...do I provide it or does doc?  I have so many questions about the logistics of working this out...detailed info would be greatly appreciated.


What to charge? ....I know this is controversial...was thinking .14 cpl (65 character), 12 font, ? margins.  Recommend higher or lower rate? (region=major city in AZ)


Marketing:  How to introduce service in marketing material...should I include price in the material or just say something like "reasonable" or "competitive"?


I welcome any input you may have, especially on the issue of specifics how to receive/deliver work, platform/equipment needed.


Thanks


 


What to put in brochure for private accts-SM

I have the need to go out and find some more private accounts. The one I have is too erratic to depend on, and I fear will dry up shortly.


What information should I put in the brochure? Do I just say "experienced" or list the local places I work for and have worked for?


Bright color paper to bring attention to my services or good business quality?


Send to the office or the office manager ?


I have so many questions. Does anyone have any good suggestions, or even samples you might be willing to share with me? I have always gotten work by word of mouth. All suggestions will be greatly appreciated.


 


 


VA accts transcribed offshore
My first editing job was for a company located in Virginia that has since closed and one of their largest accounts was for a network of VA Hospitals. I always wondered if they (the VA) had any clue that the actual transcription was being done in India.
Most companies do no use their only files (HIPAA). They use files provided by other companies, serv
If you can get through the test files, then the sound quality on the actual company files is better. And, the dictation is never as bad as the test files, plus you have QA to help with hard blanks.
Realistically, 16 blanks they were able to get and you could not?
x
So you NEVER send anything in with blanks, or
Can you walk on water, too?
Blanks in a report
Are you serious? Are there really MTs that leave 20 or 30 blanks in a report? I feel bad about leaving a blank when the doctor dictates the wrong dosage or I cannot verify the dosage and decide it is better for QA to check it. Sometimes I leave a blank because the background noise is too loud for me to hear what the doctor is saying. The most blanks I have ever left were three during my first weeks as an MT. Now I know why my production has been low (because I researched). I am proud of my accuracy being at 99.97% to 100% and my reliability at 100%! Why is an MT allowed to leave that many blanks?
How can they predict how many blanks?

This annoys the heck out of me about some transcription companies.  How in the    world can they set a limit  of  one, two or three blanks per report?  That's   unrealistic.  What do they want us to do, make it up?  Well I sometimes wonder if that happens, or some things are just "skipped over".   It's tempting, but I haven't gotten to that point yet.    I don't care how long someone has transcribed, there are things you just cannot  hear, understand, or  find.  I'm finally working for a company that has no limit to blanks.  They have a great editing system.  I do a reasonable amount of research on terms I have not heard of.  But if I can't hear it....I CAN'T HEAR IT.  And don't even get me started on the subject of blanks in ESL dictation.   Even  the editors can't grasp a lot of it.  I used to spend LOTS of itme on blanks, but I've wised up now and let the editors figure it out if I can't get it after a minute or so of research. 


There is nothing wrong with a report going to the hospital with a blank.  If I were a doctor, nurse, or other medical professional, I would rather deal with a blank than incorrect information.  The doctor can fill in blanks when he signs the report. 


I leave blanks for even slightly unclear lab values.  I see when I review the QA'd report later that they have been filled in by the Editor and it amazes me that they could hear it clearly.  Unless they called the nursing station at the hospital and asked them to look it up....which of course does not happen


Maybe I'm too naive about it.  I could make a lot more money if I'd just ad lib and send it in.  But, I never have been a good liar. 


Definitely finish with blanks. nm
-
I think it is normal to have a lot of blanks when ...sm
you are learning an account. You have to learn the things the doctor says and get accustomed to it.
I think leaving blanks when you are new...sm
to an account is normal. You have to get used to the account and the doctors.
Docking for blanks
Encourages guessing....totally wrong. This is a policy adopted by people who have never done the job.
Blanks in tests

Hi!


I am looking for an opinion please. I have been taking my very first at-home test(hoping to come home and leave the politics behind). I was wondering if it would be counted against you if there was a blank in the one of the trascrption samples. My current employer prefers blanks to guesses but then again they are familiar with their employees' strenghts and weaknesses.


Any advice welcome.


Those must be the guys working on accts I am editing.
:{
If you go to the eScription web site, I think they list some of their accts. right
s
smartmed paid 0.09, but like the other poster said i was better off with 0.08 due to accts. nm
;
Lots of places still offer accts using them, but you need to
s
That's IF you're lucky enough to be able to make 200 lph. Many accts are
s