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Serving Over 20,000 US Medical Transcriptionists

THE POST IS NOT ABOUT INDIANS BUT ABOUT AMERICAN COMPANIES

Posted By: nn on 2005-07-17
In Reply to: did anyone see the article in Advance magazine - angry poster

that want to send their work overseas and train them to transcribe it. I want to know why the moderators feel it is okay to post jobs from spheris and healthscribe and others that were mentioned in the article when they undoubtedly hire us in the US until they can train more transcriptionists overseas and then leave us high and dry.


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The fact that the original, nearly incoherent post was written by an American MT or at least an

American based MT.  The original poster is the reason why we can't make a decent wage and the reason why a company would choose to outsource to India at a cheaper line rate versus paying an American MT.


 


You can't post the names of companies. The powers that
be always delete them. I know I had to answer some questions concerning a Pell grant I got at a local technical school once. I don't think this is so far fetched.
not all companies post clearly .. how many put their line rate in the ads?
I really hate it when I answer a blind ad and afterwards I have to tell the person that they are not offering enough compensation for me to work on their account.

If they need weekend coverage, maybe that should be handled by a weekend-only IC. And if the MTSO has to hire 3 MTs to jump in the work pool (usually with a prn hanging in the eves) on Saturday and clean it up, then the work gets done. The M-F gals are happy, and the weekend MT looking for extra work (because some accounts don't have weekend work - especially clinic accounts) on the weekend is happy, too.

I work the weekend sometimes, both days. But I typically steer completely away from account ads that have the shifts delineated Tues-Sat 1st, 2nd, or 3rd shift.

This is a labor-management issue that needs to be worked out amicably. Too many times MTSOs are bad-mouthing ICs and ICs/SEs/Es are bad-mouthing MTSOs. We aren't at odds. The MT is benefitted by hitting TATs with hopefully job security, and surely we all understand that we are all together on contract performance. This is supposed to be a symbiotic relationship and if you do get an MT who flakes, then have an extra to cover it. Management shouldn't browbeat the MTs who are dependable.
Take a few on-line tests. Some companies post

a link in their ads about where to go to test.  You'll get a feel then about how good your education are.  You'll certainly have blanks and you'll probably get a bad dictator or an ESL, which is the norm these days, but it will still give you a sense of things.   I've had nearly 20 years' experience I still have an occasional blank and I have to spend some time researching a new drug, equipment, or procedure at least a couple of times a month, so you never stop learning. 


You'll find when you start out you keep your reference books piled up beside you and Google is your best friend.  You'll probably look something up twice for every report and then you'll only to have look something up twice a day, etc.   The thing to do is make lists when you have a new word/drug so that you have it posted somewhere where it is handy if it should come up again and you don't spend a lot of time looking it up.  


You also need to have a good reference library.  I know some only use google, but at least 1/4 of what is on goggle is incorrect and unreliable, and you need the proper tools for the job.   A community college course, if taken in person and not on-line, can be completed in less time than a course that is all on-line/correspondance generally. 


 


You can post a message for posters to email you, but you cannot name companies.
Due to potential liability we must limit what can be posted.
Post comments about bad service/products/companies here (link below)
http://www.my3cents.com/

also lodge complaint with BBB in their state, their state's atty. general, PayPal, and any other internet consumer watchdog you can find (there are a lot) Be sure the company knows you are doing it. Your bank should be able to supply you with information about their company if they have already taken your money.
Wasn't there a post on here about letting companies having you banking information
nm
Indians
you understand each other because you care to, there is the difference. Have a nice day!
LOL-they are probably all Indians.
.
Indians
The company I work for sends all of the easiest work from each account to the foreign freaks --- leaving the hardest work for the American transcriptionists, who are expected to still maintain greater than 98% accuracy, and the American transcriptionists who were sending too much to QA were fired!!!!
not just Indians
One company now is going to train Vietnamese, another Chinese (just what we need, a communist country with our information).  I frankly would trust the Indians more than any of them, including the Filippinos.  The Indians have been our allies for years and years.  The Filippinos are dreadful to work with.  The company I work for only uses them and they are absolutely horrible with errors that could kill somebody. As a QA we try to teach them how to do it right and all we get back are incredibly rude emails from them.  They even say they don't have time to spellcheck, nor will they, and their QA only opens the files and sends them on.  At the risk of losing the accounts, my company tells us now not to anger them, we need them.  They used to get points deducted for mistakes, now they don't, but the domestics sure do.  It's like we are THEIR employees.  They are the worst MTs and the nastiest people I've ever dealt with.  I would any day rather work with Indians.  They were polite, respectful, always answered emails, always made attempts to do better.  The others are cocky and could care less what we think or what we need.  Needless to say, I'm trying desperately to find another job.  I don't work for offshores, nor will I.  This company now is just pushing through the files without QA because they don't want to hire even though we keep telling them the files are horrible and they could come back on the company legally, but it's all in the money.  Less QA = more money.  I would NEVER go to a hospital or clinic my company does the transcription for, NEVER.
Indians by far!!!
x
We have been taken over by the Indians!
PROOF POSITIVE.   I am outta here.
East Indians
Tell me about their arrogance! The apartment house I live in is loaded with them. They are dirty, they are loud and arrogant. It's terrible.
he is not American on what was an American site
What we post, jobs posted, and those who are posting jobs have no way of knowing it is off shore because he is hiding it - what a great way to get more of our jobs - not sure why this does not bother you. But as an American it bothers me

Can still do that and not help the Indians earn our money.
nm
Yes, I've seen many pictures of all those Indians and their
nm
That's why AHDI just LOVES them Indians!
.
Enjoy your 15 cpl until the Indians underbid you at 3-4 cpl...
z
Yuck !!! Will take Pakistanis and Indians over Asians any day.... nm
ss
Weren't the Indians given a reduced rate to get CMT?
p
To me they are harder than Indians, Spanish or anything else. Strange.
nm
I get it. They are paying the indians 1 or 2 cents a line,
which isn't much to us but it is to them, and then they just pay QA people a few cents more a line to edit the crap that comes back (probably no worse than correcting some ASR) and there ya go. $$$$$
Focus is run by a bunch of Indians who don't know what they're doing.

Not many. A lot of Indians use Canada as a crutch to gain US business and
for processing.  You'd probably do better at MTGab since it is a Canadian MT site.
better or worse than the Indians saying womting, wenous insufficiency...
Cannot stand hearing the *w* unstead of the *v*!
They recently got rid of all their Canadian MTs, guess to make room for more Indians. nm
xxxx
I've interviewed Indian MT's. Most have two master's. Most Indians have two master's
it is part of their government's specific plan of action for positioning India to be at the forefront of the global economy.
MT companies negotiate with the insurance companies until they get what they want

It is strictly up to the agreement between the employer and the insurance company.  Your new employer can tell you what the pre-existing clause is in your new policy.  Some require proof of insurance for the past 12 months.  It may say something like if a diagnosis has not been made NOR treatment received within the last __ months.  Not good when companies negotiate with a pre-existing clause in order to get a lower rate.  Better check with your HR with your new company before doing anything.  It really gets hairy !


Should just post all their open positions in one post and only be allowed to post one of those a day
nm
the american way
it's always someone else's fault. forget she was drunk, forget she was trusting her life to a complete stranger, forget there is no evidence to hold other suspects, it couldn't possibly have anything to do with natalee and her mother's bad decisions. or could it?
Might as well, they certainly are not the AMERICAN
They not only sold us out to the highest bidder, now they are courting the very people they gave our jobs away to.  I can't wait until this organization just self-destructs.  They have done NOTHING for us except take our money.  They are useless. 
are you an American???
you're kind of making a bit of a generalization here, the implication would be that all American workers are the same. I think you're getting a little carried away with the generalization and if you are American you have to lump yourself right in there
Yes I am an American
Yes, I probably would lump myself in there with the Americans that are lazy, as my expectations are very high, but I must mention that I am also a hard worker that does not come on this board to say "I can't make any money because the Indians are taking my jobs".  You say what you want, but that is just another excuse for us to be lazy.  Give up?  NEVER!  I am lucky in that my resume is packed to the limit.  Every job I have applied to, I get a response, which is pretty darn good considering these jobs are up for grabs to anyone in the U.S.  So, yes I guess I am lazy, because I will no longer test or take 6 cpl.  I will however accept 8-9 cpl because I do not have to leave my house, and the work is easy (for me anyway).  I already have two accounts that I do solely for myself (18 years of experience here), and I have to be responsible for all of the inquiries (which are not QA issues, they are archiving issues or STAT reports needed), keep my own records, make invoices, and also go and pick-up/drop-off the work.  Both of these accounts pay very, very well (I've cut out the middleman/the MTSO).  I am the MTSO.  So, yes, I speak from a lot of experience.  And, yes, I am American 100%, and yes I still think that sitting around complaining is not going to get us anywhere!  JMHO!    I have to hand it to India to be smart enough to get in on a good thing!  I guess they can't be lacking too much! 
Since I am American
My first concern is and will be USA jobs - If the India MT is getting screwed over - as you put it, then they can begin their own little MT riot over there. I for one will not worry about over seas workers - seems like our government does enough of that for me. I will continue to put my energy here on US soil. Sorry if that offends you - but I have kids that will need jobs at some point in the future, and if they go over seas I would like it to be for pleasure not work or war.
This one is American
born and bred and thoroughly grossed me out. I was lucky enough to get several of his reports today - sucking snot up his nose every 2 seconds. Say a few words, suck some snot -- gross!!!
They took American out of the name...
I assume because they offer international membership now, although I think they always did.
Well, there is no way American MTs can
compete with the rates in India. It will not be too many years before we are out of MT work in America.
Absolutely not - I am just an American MT. sm

Personally, I have no complaints with them.  I am paid on time all the time by direct deposit and no one bothers me. I work as an IC, do my job, and get paid.  I work on 2 accounts and contracted only for certain worktypes, and that was fine with them. 


I know all about the "India thing" and to be honest, I don't care.  They have taken our jobs, the hospitals don't care they want cheaper rates, so why fight it.  If you can't beat them, join them.  That is what I decided to do, and so far they are not so bad. 


Everyone has different experiences for different reasons. I am just giving mine so far.  If it changes or if things get bad or someone is out of line and arrogant, or whatever, I will be sure to let you all know ASAP.


I am not saying this company is for everyone, but it is fine for me as an IC part-time backup job.


 


Yep, there is definitely that American "attitude" you

Getting anything done, that goes with cashiers, phone reps, you name it.  Indians have a different way about them, theyre tone is completely different, no airs about them, just want to serve you. 


I actually had THE RUDEST grocery cashier help me out last week, so bad I almost didnt want to go back there after going there two years.  First of all, his tone, very sarcastic, and like he was speaking through his nose at me.  So I of course take on the same tone.  Then at the end of our cold encounter, he asks me, dripping with sarcasm "Is there anything else I can do for you ma'am?"  I know this sounds innocent when typed here, but the tone could have made your ears bleed.  So I figure just to keep up this horrible exchange, yes, there was something more.  So I asked for a pack of cigarettes, which he would have to walk across the store to get because they keep them under lock and key.  He sighs dramatically, looks at me and goes "Huh?" ...i repeated, using the same exact tone.  Just the whole thing felt like someone was trying drag my self esteem over gravel, it really ruins your day when you have people like this serving you with bad attitudes.  If youre not good with people, get the heck out of customer service. 


And what would that amount to American?
x
American as apple pie
Many years ago I heard someone quote a prophetic statement - "The East shall look to the West and the West shall look to the East."   I just never thought I would live to see such a rapid switch in my time.  Let's see, we have Bush who sports an all American personna.  I can't begin to count how many times he uses the word(s)  "American way of life,"  yet never in the history of this country are we seeing hundreds of thousands of jobs in America in all fields given away to the far East and China.  Even our military, the Navy, is considering having their fleets built in China!  We fight a war with much of it under private contractors, we send our private information to third world countries but our leaders are touting the Privacy Information Act, huh?   How can I support my president in his "all American as-apple-pie" agenda when he has demonstrated no regard for the American worker, our healthcare mess, or our jobs?   The front door looks good, but the back door is something else.   We work for big corrupt unethical corporations who require us, in our case,  the lowly transcriptionist, to declare our integrity, and almost every day we hear scandal after scandal from these mega corporations who only get a slap on the hand for their unethical practices.   I don't know about you, but it does bother me to work for or with a company that has no integrity.   I'm not saying I work for one now, but it bothers me that so many people have to do so to keep food on the table. 
American-based here!
x
I have nothing to hide from anyone, American or otherwise.
It has been on the news that our own government is offshoring IRS returns. I guess my point is what difference does it make from a "secrecy" point. There are gossips and big mouths in every country and if they want to harm you then can. I just don't see where this is an issue.

Now the issue of offshoring, taking jobs away from Americans by our politicians via NAFTA is a whole different subject. That matters a great deal and I wish I could personally offshore every politician's job. Could Ravar Singh in India be any worse than these crooked politicians? And we know he works cheaper some we can count on our taxes going down we pay to support these lying theiving politicians.
you are not seeing the big picture here for american MT's
Anyone can start a board, site.

What kept me here was their true dedication to US the American medical transcriptionists. Everyone is selling is out left and right.

If we dont stand up for ourselves we will be working for 4 cents a line.

All of the insulting offshoring companies in the GLOBAL NETWORKING COMMUNITY are now LAUGHING at us.

Do you think that is funny?

I don't think it is funny.

I think we've been sold out.

We are cheap labor. Nothing to bargain for.

All of your years of knowledge now count for NOTHING.

Good luck to you in the new global network.
Ok, you said the *American* Hospital ...
in France, hence run by Americans? Or is that just the name...sounds kinda contradictory to the point you were trying to make. 
American Idol
I missed the first 6 minutes.  What did I miss???
American Idol

I think, BY FAR, the guys are better this year. Of course, I thought that last year too...Bo was robbed!


Anyway, I just love Taylor...there's just something about him that is genuine and warm, I don't know, I hope he wins! 


What are your thoughts? Who's outta there tonight? I think either Kevin or Will...sorry to say, cause they're both cuties!


As for the girls,  eehh...who cares? They just aren't...as Randy says...bringing it this year...nuff about them.


Ace is hot , Chris is just plain good ...but Taylor's still my pick!


American Idol
Taylor is something else - but so is Chris - he sang "Broken" like he really felt it last night. I am for either of them winning - as for the girls - Mandisa has it handsdown.
American Idol...sm

Ok, last night's show...


First, I can't believe that Kevin dodged the bullet and got into the top 12...but I'm glad, he seems like such a sweet kid.  Kinda figured Will would go, but I liked Gedeon too.


I'm glad Ayla (sp?) got the boot, didn't like her.  She was snotty!   Kinnik was nothing special either, so guess she had to go too.


As for Bo's performance, I don't know...he seemed kinda off or something.


Now it gets good...the top 12...who's your pick to win?  Mine's Taylor...or maybe Chris!


Average age of American MT's
This article says age 48 is the average, and I have to agree.