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Transolutions not so good...

Posted By: QAsup on 2005-08-16
In Reply to: what is your experience with Transolutions and Transtech - good, bad, ugly?

Being on this board for many years, I have only seen about 4 or 5 people who have positive and the rest negative. I, myself, had a negative experience with them. I don't know anything about Transtech.


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Good - Keystrokes, MDI-MD, Acusis, Silent Type. Bad - MQ, MDI-FL, Transolutions, Healthscribe. nm
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Transolutions
I read the posting of the person who asked about them and also the remarks of other persons.  I will tell you what I think of this company.  First, they are the nicest people you would ever deal with.  The original office staff remains and that in itself tells you something.  If you get feedback, it isn't nasty or degrading like some other companies out there.  Yes you have a fixed schedule, but being able to start an hour early or an hour late is wonderful, and I know that even when I was a new employee before, if I had something come up, I could contact the team leader and work out an exchange of shifts so that I could take care of whatever came up.  They don't hover over you either.  There have been some QA changes, but it is so important that reports be consistent and watched for errors.  Continuous errors can make or break an account.  The bonus program, I believe, is very generous and the benefits affordable.  I priced insurance as an IC and no way could I afford it.   I had to leave them a few years back due to illness in the family and they welcomed me back with open arms and I even received a phone call from an office person who remembered the situation and very kindly called me to say welcome back and ask about the former situation.  With my previous company, I made insane amounts of money, but they could have cared less if I died sitting in my chair; that would have been an inconvenience.  Sometimes there are things more important than money and #1 on my priority list is having NICE people in the main office, great coworkers, and a chance of advancement.  I would say yes to anyone considering this company.  I worked for a few of the other nationals, MQ included, and they didn't know me from Adam, just when I started my shift and when I was to quit.  I like being more than just a sign-in number on an account. 
Transolutions
Good pay, great bennies, very flexible. There's a troll who will undoubtedly come on to slam me - she always does when she sees my name alone or in association with Transolutions. Ignore her. She has nothing good to say about anyone. Good luck with whatever you do.
I like Transolutions
Everyone is different, and different companies fit our varying needs. I like Transolutions. Check it out for yourself and talk with the recruiters, current employees, etc. Get a feel for if they fit your needs. Their vacation, PTO, paid down time for full-time employees, etc. are pretty good. HTH.

Pam
Transolutions does
nm
Transolutions does.

http://www.transolutions.net/


Transolutions does!
And pay for your internet too!
Transolutions
hires new graduates if you can pass their test.
Transolutions does!
They have some accounts that use dial-up, although they are slowly moving toward an internet-based system. Give them a try. I know they are hiring and we have more than enough work. Never run out!!!

Pam
Transolutions
Is anyone currently working with Transolutions?  I have been offered a job and would really like some info before starting on personal opinions!  Thanks everyone!
It's Transolutions, as stated above.
/
Transolutions is a bad choice!!
x
Cymed or Transolutions?
Which would you rather work for and why?  Appreciate both positive and negative feedback. Thanks.
Quit Transolutions?
Has anyone quit Transolutions recently?  I keep trying to hang in there but it is one thing after the other.  I don't really want to go into details......just wondering if there is anyone else frustrated besides myself. 
Quit Transolutions
Know exactly what you are talking about.  Thinking the same thing actually.   Bad communication and no consistency . 
Yes, Transolutions does use Apex
:)
You must work for Transolutions. That's their
X
Newer Transolutions employee

Thought I'd put my 2 cents in - I have been with Transolutions for about 4 months now, and I agree with the statements about how nice they are - they really are.  I am working really hard to increase my production and get up to level 5, which is the higher pay.  Dolfan, do you have any suggestions on that?  You said you just stay there no matter what it takes - does that mean you just put in as much time as it takes to get that many lines in?  Does it usually take you significantly over your scheduled time?  I keep resolving to do that, but then I get tired and end up between level 2 and 3.  I am still adding docs to my glossary on a daily basis, so I keep hoping that I will get there eventually. 


I agree also about the benefits - I am part time (25 hours/week), but I am earning PTO, holiday pay, etc.  When you do have to work a holiday, you get benefit pay, PLUS time and a half - I think that is fairly unusual for an MT company. 


The scheduling is flexible, too.  I worked for as an IC before, but I actually found that I needed a schedule or I would leave work too late and burn out.  But, that is just me.


Hope that is informative, and Dolfan, thanks for any help in advance!  (Or any other Transolutions people out there reading this, if you have any suggestions.) 


Melissa


Transolutions would be someplace I would stay away from..
I worked for them for a very short time.  They were VERY friendly in the beginning and my scorese were 99-100% with no problems.  I then had to take a couple days off and when I came back, they were rude, inconsiderate, and flat out lying to me.  My scores suddenly went to 95% (I read these all over very carefully) and their attitude towards me changed drastically.  I had heard that they were that way, "you have to fit in," but ignored it and took the job anyway..my mistake.  There are few girls I have seen on here VERY happy with Transolutions, but I have spoken with MORE that are unhappy with them.  Good luck in your decision.
I don't know anything about transolutions, interviewed, tested, and
offered position with Cymed.  The pay is average, lots of ESL, offered 0.5 cpl more if I do more than 1800 lines a day, which I do occasionally, but not often enough that I would have a bunch of extra $$ each pay period.   The person I interviewed with was an HR person and hadn't the first clue about transcription, so her answers weren't very good to questions.  I did specifically ask if the offshore and she reluctantly said they do.  I know they offshore to the Phillipines and probably India, and they are support of the move to offshore to Trinidad.   I was offered 8 cpl and have 20 years' acute care experience.  I was told there were lots or opportunities to earn big $$ in bonus money, but I'm not looking to be chained to my chair another 4 hours a day.   My main decision for declining the position was the offshoring. 
Transolutions has Medrite-they are hiring.
Lots of new openings.
what is your experience with Transolutions and Transtech
Do they keep their promises, primary account stability, start out at least 9 cpl, supervisors easy to get ahold of, etc.
Transcend and Transolutions both can use satellite.

or at least they did a couple years ago.


I thought Transolutions was sooo fantastic, don't they have something to help you with that?
X
Softscript, Transolutions, Datakey, Medquist

Hi again,


It's decision time. Just wondering what people think of these companies and what their experience has been like working for them. Thanks.


Jen


Softscript, Transolutions, Datakey, Medquist
The Tampa Medquist office used to have a real hot payroll guy, named Shane, but I don't think that's the info you need. LOL,,,I am with Transcend. I like it.
I believe Transolutions pays all phone costs. nm
//
Aren't you the same person who posted above that you work for Transolutions and USED
to work for the company that does 7 days a week?
AVOID AT ALL COSTS SoftScript, Transcend, Medquist, OSI, Transolutions
SoftScript has bad, bad ESL accounts.

Transcend is notorious for running out of work while they have plenty of well-to-fo executives. They overhire, then nobody has any work. They will call you every day to "work extra" - that is, if they have any work to do.

Medquist is having a massive exodus because they have been sued for fraudulent billing. There are thousands of people looking for new jobs, so maybe you can get something soon.

OSI offshores like crazy but their worst problem are some of their lunatic department heads, one in particular with no experience and less of a brain. NO IDEA how to run a successful company able to keep good employees. Most of their best MTs have left and they are stuck with a bunch of MTs fresh out of school.

Transolutions - Low, low pay and horrible QA department that is not consistent and will write you up over crazy things like commas.
That is a good offer. Pay is not that good at UIMC. Good luck! nm
x
On 2nd thought, if you're NOT a good Italian style cook, make something you ARE good at. Leave th
s
Any rose gardeners out there? Good roses that are disease proof and smell good?
I heard good things about Knockout Rose but they don't smell too much like traditional rose.  Supposedly blooms all season. 
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Good for you! You sound like a very nice and generous person and you deserve all your good luck! nm
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Agree with other poster.. good price..good service
I definitely think they are one of the best out there. We also have been talked through issues over the phone and also had a warranty in which they came out and fixed it right at our home. My only complaint..and I am sorry for saying this.. but... when you call their customer service 9 out of 10 times...you get someone who barely speaks English and I just hate that. I think that is true of a lot of customer support centers these days, ironically they are rarely American anymore. I am not prejudice at all. I just find it frustrating to call in for help and the help you get barely understands you and you do not understand them, thus making the experience very frustrating..
Expensive is right -- around $300 per credit hour! But they do have a good rep. Good luck! nm

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Maybe try to find a good web site to refer to! Good luck NM
.
Good for you. Sounds very interesting and a good chance of pace - sm

but I live in the northeast and not much need for that where I live.  I also live in a small town so that limits my options.  I have spent the last couple of years as a substitute teacher to supplement my MT job and just completed 4-1/2 months as a long term sub which I enjoyed and was a change of pace from MT.  The only problem is as a sub or ed tech you only get paid during the school year so I would have to keep my MT job for summers and school vacations.  With the way things are going in the MT world I hate to rely solely on that.  I don't want to find myself without any job whatsoever.   


Thanks for all the responses.    


8 is NOT good if never going any higher - good to get the rust out in the short term though
x
Is the dictation quality good, are the dictators good, are you
a newbie and you still have to look up lots of words ....   The very first day I typed, with absolutely no education way back when, when you didn't have to have a degree/certificate or previous experience, I typed 665 lines.  This was without an expander and I was not a fast typist.   I can do 1000 lines in about 4 hours now on average. 
LOL! Well, good! I've done ONE good thing today, then. NM
x
You have a good, realistic attitude about it. Good luck to you. nm
x
So? Take the good will and good wishes and smile. When the first day of Hanukkah comes up, SM
have a doughnut and a latke on me. I'll wish you Happy Hanukkah then. You know we spread Christmas out over a month!
Good money? Can we ask how much is considered GOOD in your books????
??????????????????????????????????????????????????????
Especially for Iowa, that is pretty good. UI can get good over time, but that's because of the u

No I did not sit here all day and wait for you. I have a good job that pays me a good wage for an e
I am sure MQ will change their policies now because of the actions you took. Congrats.
Yep, a good MTSO will get rid of the crappy doctor, not the good MT...sm
unfortunately, there aren't many MTSOs out there who will confront a poor dictator and nip it in the bud to begin with.

In the old days we used to do this all the time. A doctor was put on report and told to shape up and if he didn't he would either be charged more because they had to pay an MT more to do his lousy dictation, or he was always given the option to do his own reports if he wouldn't comply.

Believe it or not, almost every physician my former company did this to straightened up their act became good dictators and found that it was actually less stressful and less time consuming for them too!!

The MTSOs just don't have the guts to do this anymore... and they should. I can make more money on good dictators with a lower line rate than crappy dictators at a higher rate, and would rather have the better dictators and lower rate than the other... it's a win-win for both the MT and MTSO because the MT is making more money per hour and the MTSO gets to pay less for her MTs and make a better profit. I can't believe the MTSOs haven't figured this one out.
This is not a good choice. There are too many good schools

that have proven their worth. Andrews, MTEC and even Career Step, but I would not choose a school that has spammed the internet in every crack there is as the one you have mentioned.  Find some graduates and see what they have to say.  Go to mtchat.com and do a search of this school. 


Thank you too! A good laugh is a good thing.