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Note to Carlotta.

Posted By: mtmtmtmtmt on 2008-08-28
In Reply to: MDI-MD - Carlotta M. Buckley

Yes, I used to work for you. Yes, I was one of those people who could not make their committment, but not because of a lack of effort on my part. I was one of those who was put to p.r.n. status at the lower rate. Even though I never understood that. My quality was just as good as the people who were making more, and I should have been compensated in the same manner. Unfortunately, you guys pay according to what a person can produce and not their quality.

For me, the work just was not there and after a year of giving up weekends, staying up all night waiting for the work to come in, I gave up. I was only ever to make about $200 a week at your company. I cannot live off of that.

It is very strange how I am all of sudden able to produce 1000 to 1500 lines a day, every day working for a different company. Strangely enough, they do not overhire and I think that is the main key.

It is sad too, because I really liked the people at MDI and the account I was on was great, but just not enough of it or too many people trying to scramble to get the work.

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Carlotta has always been
extremely kind and wonderful to work with to me.
Yes, Carlotta is from MDI...
Lee is from Keystrokes.
I would e-mail Carlotta and ask her to

please call you at her earliest convenience.  I think she would be willing to talk to you and help you figure out what you need to do to get your lines in. 

The total work available at the top of the Bayscribe page is for all of the wave accounts combined.  If you click on your account and it says 0, that means your account is empty.  The other accounts that are not yours still have the work.  Perhaps they can give you a different account. 

Is a Lanier account (unlimited long distance) out of the question for you?  That could possibly solve your problem.

Of course I am making one rather large assumption, that you are working for MDI.  I hope you don't mind, and of course if I am wrong, maybe this info has helped somebody else. 

Is Carlotta still the recruiter for MDI-MD?
I think the Carlotta person is MDI-MD
and probably are hiring just not part-time.
Thank you, Carlotta, for your eloquent dissertation regarding MDI, D, and its liaisons. - VLM
As my liaison, I do hope that your message is read without the cynicism that probably has been ingrained in those working for other companies & those currently disillusioned with MDI.

I met D years & years ago,& her bubbly personality & values made you love her immediately. Her #1 concern is for the MT - a trait that is now totally unheard of in our profession & is beyond comparison - period end!! I also met CT, MD, at the same time, who also dedicated her knowledge & expertise solely for the benefit of the MT - now also with MDI.

Having been with MQ for upteen yrs.,& having previously had to turn down an invitation to join MDI yrs ago due to health reasons,I did not think that D would ever reconsider me for a position with MDI. To my dismay, she welcomed me with open arms!!

Anyone who has been an MT for any length of time, knows that workloads decrease over the holidays. If that situation would ever to continue for a period logner than I expected with MDI, I wouldn't hesitate to contact my liaison & let her know of my concern. The communication I have had with my MDI liaison & tech support,& response time has been absolutely phenomenol - I'll swear they work 24/7.

One great perk everyone seems to be overlooking is that of being a SE with MDI. I have flexibility not offered nor embraced by other MTSO's. If there is no work at a certain time, I can log on at another time. I don't have a set in stone schedule, set hours, and will always be open to Let's make a Deal. I don't know of another company offering those options to its MTs.

I think the problem with disconcent has arisen from those not familiar with the structure of Signal from years ago,& the feeling of family & caring that it created, now carried over into MDI.

Too many MTs have not experienced a company based on MDIs values & integrity, & don't believe that one still exists!!

Sorry for going on and on, but I'm just so ecstatic to be working with a company that cares. If need be, I will go out of my way to see to it that our company succeeds and,in turn, know they will return such to me doing all that they can to ensure my workload and meet my expectations.
Carlotta can explain why they do the 900 dollar thing.nm
Just a note here!

A couple of things here...

First of all, I want to thank all who responded to my post about MQ and OSi slamming and stuff like that.  It was interesting to say the least and very informative and I appreciate it.  Although it is sad to see so much bashing and slamming going on here, and quite frankly, I have even seen some very mean posts.  Moderator, thank you for not deleting that post!  And please don't delete  this one either!  Thanks.

Secondly, I noticed a response from RadGuy in that thread that it's good to see another guy on the board!  Yeah, it kinda is.  You see, when I went to college to learn this particular trade, I had no idea it was predominantly a female profession, little did I know!  And eventually, I came across a lady who was looking for someone with five years of experience to do a pathology account for her.  I had NO experience back in 1990.  But she took me on and trained me anyway, and now I LOVE pathology.  Wouldn't trade it for the world. 

Anyways, my point is, you have a RadGuy, now you got a PathGuy!!!!!  yayyyy!!!!

And that is one of the reasons I kept coming to this board was to see if any companies would hire for at-home pathology work.  Much to my dismay, no dice.  I have been offered to test for a job to do veterinary pathology from home though!!   Wow, never thought I would be doing pathology reports on patients named fluffy or spot...LOL!!  But in any case, I would really love to learn radiology in the meantime, so RadGuy (or anyone else for that matter), if you have any information on how to go about that, I would be quite grateful.  What I would like to know is where to get radiology tapes, sample dictation, etc. etc., it would be a great help.

Take care all.........

eternally in PATHOLOGY.......PathGuy!!

Just a note on this.. You do not have to be on IM
for them to see you are working. They can tell that from the server where your work downloads from.

As far as Timmy, I can take it or leave it. However, I can tell you that some of the MTs that get the extras because they were caught working probably don't mind it a bit. :)
be sure to note though
if you use the copy/paste function at the left of your text screen, it will also copy the previous patient's name and ADT into your new report, screwing everything up!!
just a note
Not sure what you mean by EMR (electronic medical record). If what you mean is you are wondering if some of the work is moving to voice recognition, then no, there is no VR at MDI and they have no interest in starting it.

A note
To Dawn: Since you have posted here and posted your name, I have a suggestion for you. Please proof your emails and IMs prior to sending them out. It looks bad when the person in charge of QA misspells and misuses words in emails and IMs sent to QA and MTs. There is a difference between -your- and -you're-. You should say -you're welcome- NOT -your welcome-. There are many others, but I will spare you as I'm sure you get the point.

I am also glad that the QA line rate was changed to .03 cpl as opposed to $1.35 per report which was a complete rip off. There would be discharge summaries greater than 10 minutes long and greater than 200 lines for which QA was only being paid $1.35 for a report that you may have spent 30 minutes on.

please also note....

When you pay 2 employees at 6 cpl that produce 100 lph of junk (based on inexperience), and then have to pay QA whatever amount to fix that, you are actually costing your company more $$$$$$.

Why not pay 1 skilled MT/ME 11 cpl to produce 250 lph (and up) of quality work and hire less QA.  Then, the QA staff you have can do their job of an occasional fill in the blank and not the current status of FIX ENTIRE REPORT. 

See how much money you can save??????????

Just a note to above
When someone loves VR some come here and say must be MTSO or a plant. That is another thing said against anyone who likes VR.
just a note
I realize that what these women did to us was wrong, but I am not sure that there is anything that can be done about them. I truly feel your pain and hope you get your money and all works out.
Sent a note, resume, etc.
Just waiting to hear something from them. I heard they are good, too.
see hiring note above
Thank you!
E-mail in first note. NM
so let me get this straight because I am truly - see note

confused on this - REALLY I AM!! Companies that offshore can now post jobs on the job seeker board??  I looked around for the posting that said that companies can do this, but I cannot find it. 

Please do not delete my post.  I am serious about my question and I am not being sarcastic. 

Perhaps the note from Dictaphone was (sm)

something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count.  This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?

I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved.  This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count. 

Just a thought!



I just note on my timesheet
In the hours field, I minus how many hours of no work. I figure it's not my fault, it's theirs. What I don't like is that if it picks up later in the week they say we NEED to make up our time. The way I see it, I'm available when scheduled, sometimes I make it up, sometimes I don't. Life is too short to be stressed out about no work or too much work. My job comes second in my life and I have found this to be the best solution. I guess today is going to be bad because I hardly ever run out since I start really early in the morning and only work part time. I do other things while waiting and if it never comes like today, oh well...soon enough we will be swamped again. It always happens that way.
Note correction in CAPS

If you do control S for a job and click on statistics you will get a number of lines. If you are on OSI's very own line cheating Xpress server, that number will be much HIGHER (NOT LOWER) than the IChart line count. Do this. Do only one job for the day then write down the correct line count using the above method. Go to IChart although it may take hours to show up so you may want to do this on a day off. There is your proof. I-CHART LINES ARE LOWER THAN OSi X-PRESS LINES. The reason the correct statistics are disabled on the XPress server is because OSi is skimming lines and don't want you to see the correct number. OSI is diligently trying to eventually get every possible account on their very own XPress server so they can cheat on all accounts. Rest assured that they are billing the client for the correct line count. I could not make any money with OSI because of their dishonesty. Dictaphone Extext is a good system but OSI could change how it was set up and rip the MT's off.
Looking for OP note companies.....
Mostly I am interested in the name of the company, what kind of internet connection you have to have and amount of work normally available. Things like that. Thanks for the answers.
MBS - on a positive note. sm
I have worked with ******* for almost a year. She has always been pleasant, responsive, and pays on time - has actually overpaid me once.
Please note post on
company board about IRS guidelines and the independent contractor posted today, 7/30.  Looks like some nationals are violating more than 1 guideline when it comes to independent contractors.
I saw that ad and took special note of it also. (sm)
My first thought was their accounts must be extremely backed up and they (KS) are in danger of losing clients, thus the need hire MTs who are going to be able to pull off that line count within only their first week.

However, there is ALL WAYS more to a story than meets the eye.
Moderator, please take note
The jobs board is totally cluttered with Focus ads, breaking that 2 ads rule.  I understand wanting to keep the board full of ads, but they don't need to repost over and over.
On a good note....

I view the purpose of this board as an informative tool for MTs, to be used with discretion of course, as each entry is from personal experience and many factors can be involved.

I have posted regarding a negative experience.

On a positive note, I would like to say that I have been working for Webmedx since 9/2008, and so far, so good. 

I am pleased with my account; do not run out of work; have 1 primary account; backup account is offered if needed; OT is offered on a regular basis.  My hours are supposed to be flexible w/i a 10-hour block and I must admit, I abuse that and get no complaints, as long as I put in my hours and do my lines.  The platform is user-friendly.  Communication is good.  Everyone speaks English.  Pay scale is above average for a new hire, above what others have offered in the past.  Benefits seem adequate.  So far, I have no complaints.  All in all, I would recommend them as a good company to work for. 

Good luck to all looking for work.  I know it is a pain to go through the testing required, then set-up time, then training, etc., only to find out you've been hired by a company that does not meet your needs.  

A group note was probably sent to
Note to WMX Management
If you truly want to save money, how about cutting out some of the management layers? Do we really need all of the management currently employed? MTs are vital to the organization, another suit is not.

Before you lose your base, you ought to be looking at other options for saving money. Losing all your good MTs QAs will do nothing but lose you even more clients.

Unhappy workers do not put out quality products. Something to chew on while you're collecting your nice, big fat paychecks.
one more note, then goodbye to you.
YOU are the only one that seems to need the explanation I gave. You admittedly tried to antagonize using the term typist and yet you say I overdramatize? Me thinks you are the drama queen that needs to get over YOURself, with nothing better to do than stir the pot, and YOU are the puffed up one. FYI, no I do not try to impress anyone with my fund of knowledge. You obviously judge others by yourself -- and hopefully you are not too naive to understand what I am saying. Good day troublemaker.
See SoftScript note below
Thanks for the information.  I wondered when I always saw the ad on MT daily.....
You should send your note to Larry...

I would copy it and send it for you. I have only been working for Transcend for 1-1/2 months. The management seems great as well as the non-VR platform, it's easy to use, works very well. Man, why change a good thing? I've been trained on the new platform but have not started on it yet. VERY scared. I hope it works out as I don't want to have to look for a new job right away. I'm also working for a local clinic as an IC, part-time and have another opportunity for the clinic I just left to be a back-up person, probably IC as well. BUT, that won't be enough to pay the bills either.

I think part of the problem with these national companies is that they do look at their MTs as machines. They don't see faces behind the names, just numbers, $$ signs and the like. It is a very strange thing, having this cyber job and not meeting anyone face to face. Maybe if we all emailed Larry with our picture, pictures of our families, he would get the clue to let well-enough alone.

time to transcribe a note
when I had a transcription service, not MT, the standards we used (put out by a national body) was 4:1, or 4 minutes per 1 minute of dictation (no technical language, 1 voice, no accent). If there was an accent --when isn't there in MT work??? or technical language--also lots in MT work, the time required went up. Of course, if you worked faster, you could do more, but if you charge for straight time you penalize yourself for your skills. I think 1.5-2 minutes as average is not a fair estimate. 4:1 is closer for experience. 16 cents per dictated minute seems pretty low to me.

You need to reach an agreement with her on how she is calculating your pay so that you're both on the same page. Truthfully, what she charges the client is not your business, but you deserve fair pay for your work. If they won't pay you fairly, then move on.

Bottom line--you sell someone your time. You deserve to be paid fairly for it.
I really appreciate this post.  There are always two sides of the coin in EVERY profession.  I worked in the health insurance industry for 10 years and you always had people that loved it or hated it.  MT is no exception.  I, personally, enjoy my job as an MT.  I'm saving a heck of a lot of money in gas from not having to drive back and forth to an office, work clothes, stress from working in an office in among catty, back-stabbing coworkers, and the list goes on and on.  I work for a company that is fair, flexible, keeps me busy, stays off my back, pays me well, and always pays on time.  I'm learning new things every day.  I schedule MY day as I see fit.  At this point, I would not trade that for anything...well, except maybe to come into a large sum of money and never have to work again. LOL! 
Has anyone seen the Deventure ad for VR editors? Note, on a

you know what that translates to.  ESL dictation converted by VR software = COMPLETE REDO! NO THANKS!

Note to any MTSO who does not pay on time SM
You are going to lose your good people.  Do not go blaming the account for not paying you.  That is not our problem.  We entered into an agreement with YOU.  You should have working capital to pay your ICs.  We are truly more like employees but you get away with not paying our social security and other perks by calling us ICs.  We don't get paid for Christmas or any other holiday, we don't get a Christmas bonus, we don't get paid sick days or vacation.  There are no pension plans.  We work our fingers to the bone, don't take phone calls during our work time, and we give our best to the job.  All we ask is to be paid.  If you cannot manage your business to come up with pay, do not expect the talented workers to stick around.  Then see how much your account wants to pay you when you have only the desperate left working for you.
Why not a group note? I took no offense. (sm)
I don't expect them to spend all their time monitoring us. We are supposed to be professionals. I like them spending them time on getting new accounts, improving software, etc.

Besides, I received part of a group E-mail. I have no way of knowing what happened to any individuals who were repeat offenders. For all I know they WERE dealt with on a 1:1 basis.

I have limited op note experience...sm
and I fake it....I can do the work, just takes me a little more time looking things up, and i also HATE OP notes, but If i need a job all i see are acute care.....then I fake it...
Please note this is Emdat Inscribe--sm
and Inscribe is a dog. You cannot make lines on it easily and it generally sux. hated it.
I note it said "create 100 jobs" - yet I'm sure

"shareholder" (note: not plural) gets 2M after a yr
I think your idea is a good one.  While I can't think who it was in the past that embraced that idea or how it worked out, I do not believe the shareholder mentioned in these current events would have settled for such a meager investment.  I imagine someone is having fitful sleep - at our expense.
"shareholder" (note: not plural) gets 2M after a yr
I think your idea is a good one.  While I can't think who it was in the past that embraced that idea or how it worked out, I do not believe the shareholder mentioned in these current events would have settled for such a meager investment.  I imagine someone is having fitful sleep - at our expense.
Friendly note to HR people:
I have 20 years of experience. It used to be relatively pain-free to switch jobs in this industry before everyone had Human Resources personnel... The job I just accepted did not call me for endless ridiculous interviews, all of the questions which were answered on my resume and application already. The test didn't take 6 hours. I didn't have to fill out the exact same info over and over again. When I asked a simple question via email, I received a quick simple response via email rather than having an HR person calling on the phone yet again to tie me up for another hour. I was job-shopping and comparing, so I don't have time to sit on the phone with every single one of them when all I need to know is do you hire employee status or IC, for example. You should also know that many of us have been working at home so long and are used to communicating via email & IM that we aren't really phone people anymore anyway. In short, one of the main reasons I went with this company is because the hiring process was pain-free, much like it used to be in the 'old days', so keep that in mind when you're wondering why you can't snag any new hires. Just something to think about....
Friendly note to HR people
The thing I object to in this hiring process is the 6-hour test. Many companies want you to transcribe 4-6 reports, plus an application of many pages. One company had me transcribe 2 reports, one of which was 4 pages long. The other report wasn't as long, but was really difficult to understand so I left a lot of blanks. After all this was done, they didn't get back to me to tell me how I did on my tests. She said I did fine, but if I was hired as an independent contractor, I would have to pay her $600 for her platform. Why couldn't she have put this in her job post that the job required we pay $600 for her platform. I would not have even taken the test.
You are supposed to document discrepancies in a QA note...
of course, doing so will take you over your 15% max of QA referrals, but what the hey...
On that note, I was already working a position with a small
company and they took what I was making per line there and topped it by 1 cent so that has a lot to do with it also.
Does it format for a SSN - can you put in a note that you will provide it if hired? nm
Just a quick note to you. I saw your threat before it was changed
by the administrator, but that being taken out, it still does not change the meaning of your post. I think I saw someone below say something about perhaps you would be happier moving to India or the Philippines and I tend to agree.

I have NEVER in all my years in this field seen such a display of sheer disrespect for the American MTs. I am one who has been in this field for over 25 years and have managed MTs as well. I know there are always slackers but many work very hard and your words addressing our American MTs shows what little regard you have for any of us.

I would be ashamed to have my name to your post and I hope every MT in this country bans your company and you will be stuck QAing the reports yourself (though it is my pure speculation that you might not be such a great QA person).

If all MTSOs put in words what you just did, this business would have been gone long ago. I think your post is a disgrace.
Please note that we are working on an option for posters to be able
to choose whether they would like visitors to respond to them in email. What this means is that while you would still have to enter a valid email address to post, you would also have the option not to provide the email link for anyone to respond to.

Let me be clear that actual email addresses are NEVER revealed to anyone when posts are made. Only a link is available if someone wants to email directly. The only way your email address would be known is if you respond.
There is a note on the intranet stating they are working on changes and that all of them should be c
If I were you I would email Lee directly and let her know that you havent heard anything back.

In the past week I have been added to two accounts.