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Serving Over 20,000 US Medical Transcriptionists

Axotol testing----is it verbatim or per BOS?

Posted By: keep on learning on 2008-06-27
In Reply to:

I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS?  If per BOS, is it 2nd or 3rd ed?   Any info would be greatly appreciated.  Thanks.


TGIF




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Axotol or TransTech?
Has anybody here worked for both companies?  Any comments good/bad would be appreciated.
Verbatim means VERBATIM
where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?
verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.  
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.

We are smarter than the docs sometime and just forget about verbatim in those situations.

They do not even know how to spell many meds either but you can't go verbatim here either.

You will give good patient care by typing what is right and ignoring the doc.
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um -  Comment:   So when they say verbatim don't we have to use common sense?  He had a hysterectomy, and that 5-year-old quit smoking last year.  Duh.......Verbatim accounts simply wear me out!!  Do they want it verbatim because they think they are saving money or what?  Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc.  A punctuation nightmare!!  Also their insisting on using acronyms, which have multiple meanings.  Am I alone out here?  I am so tempted to type something just once exactly, I mean exactly, as dictated.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect?  The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc.  Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right?  We are told to type what we hear.  When we hear garbage, we have to type garbage.  Apparently the hospital thinks the docs are flawless.  I want to give good patient care and provide accurate reports, but I can only do so much.
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!

verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*

We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.

Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.

We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.

We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.

Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)

There are quite a few of these and we would like someone dependable to work on this project.

Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.

Please email all relevant data and resume to careers@anptranscriptions.com


I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.

Can't win for losin', but at least QA dinging me does not affect my pay :).
Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job.  It sounds like they are just starting out and looking for MTs to begin in about 2 weeks.  They are out of NYC.  I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable.  What is up with these companies?  At this rate I can quit a company a week until I find the right match.    
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I love your verbatim...that is hysterical. It also made my day....nm
x
All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?


Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do
,
I have 1 acct that's verbatim but they don't mind if I edit a little. I used to type insuranc
interviews where they would call people after accidents and I had to type every um, uh or cough. Kind of nervewracking!
I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
My previous post was verbatim from the company when I inquired at employment. Maybe (sm)
they tell everyone something different, like what they THINK they want to hear.....Guess I should have put it in quotes.
Testing
Chronicle Transcripts will wave testing based upon a person's years of experience and good references.
Testing
Can anyone tell me of any companies that do only written and/or verbal testing?  Thanks a lot.
job testing
When I tested (within the last 3 months), I did three reports from three different MDs.  There were blanks somewhere in each of them.  Not many, but I did have to leave blanks.  And yes, I got the job. So cheer up!  I think they expect the blanks.  Better to leave blanks than make up something you're not really sure you heard.
TH testing

Would you mind sharing what the oral test is like??  TIA!


Just keep on testing.
Don't be discouraged. The more you test, the better you will become at it and it will desensitize you to the stress. I wish you the best!
What about testing? Did they get
back to you and offer you the job prior to testing based only on your resume? Thanks.
What about testing? Did they get
back to you based only on your resume prior to testing?  Thanks.
testing
I went through some additional training to get on with the company I am with, and the voice files were 10x harder than those I work with every day -- you need to find out from these companies if their work is like the voice test files or not.  It is my understanding that there also 3 categories, easy, medium, and hard dictators -- and that determines my pay scale.
testing
I believe I took a written test only, if even that (I only remember filling out application and sending my resume, but that was to old recruiter for KS) and I KNOW I did not take a verbal. I've only taken a verbal with one company I applied with, and that was odd. I believe the heaviest weight for this job was my interview with the Lead. I did the same as you - took it on PT. I've already been offered FT, but I'm not ready to do that yet. Give it a whirl ... you'll like it, I'm sure.
re: testing
I just took their test this morning and I guess misery loves company because I am glad to hear I wasn't the only disgruntled applicant!  The sound quality was very poor. They must be looking to hire psychics...I prefer it when they try to stump you with obscure terminology.
testing
What companies?
testing
I graduated in November from PCDI and had no problem finding people to test me. I am not disagreeing about PCDI being a less-than-average school, but she is 3/4 through it already, and it can be done.
testing
What companies did you find that were willing to test PCDI grads?
Maybe testing is new
I have been with Keystrokes for almost 2 years on an account that I love. I never tested when I started. Maybe it is something they have recently implemented.
testing

I refuse to test. I have 7 year experience. I send them a sample of my best work, maybe a H and P by a pakistan dictator. It is insulting to be tested. Dustin Hoffman doesn't test for parts why should I test for a danged typing job.


 


Testing
I recently tested for an in-house hospital position and the supervisor told me up front the dictator was American, and she saw no point in testing on a heavy ESL dictator since it really would not tell her much about my base of knowledge or interpretation skills. The file she did give me though had a lot of tricky phrases and common-sounding words that an MT with lack of experience would have a problem with. It was by far the best testing philosophy I had ever been exposed to. In other words, a supervisor who actually gets it.
testing

HMmmmmmmmmmmmmmmm


 


Applied for a TRANSCRIPTION job, not a QA job.  In the testing she sent four jobs that need to be edited and they don't have voice files to go with them, just read them and edit them. 


 


Maybe I am wrong, but I sent them back to her.  IMO if you are testing for a transcription job you are testing on your skills of typing, not editing. 


 


correct me if you think i am way out of line


Testing

I tested also and sent my tests back on 02/14/07.  I just assumed may be they had filling their positions?  Not sure at this point.


Testing
Is there both a written and transcription test?  If so, do you think they are difficult?
Testing?
I have been out of the loop for many years when it comes to applying for a job. Can anyone please tell me what to expect as far as testing when it comes to applying with any transcription companies. I need to leave the Q in the worst kind of way before this company drives me totally crazy! Thanks for your help.
Testing

When I worked for MQ a few years back, their pedal worked with Express Scribe. (free download) or if you have USB pedal such as an Infiniti, use it with Express Scribe.


testing
Yes, I agree. I totally ask how much they pay before hand. I have never run into any problems. Why spend so much time testing to get told you will be paid 4cpl!
Testing
Their testing is hard to pass!!!
testing

Phoenix will be glad to test you at anytime.  We receive 100's of resumes a week and all applicants who have the experience necessary are replied to.  If you did not receive the testing information, just email hr@phoenixmedcom.com and we will be happy to send you the testing information.  Some emails are returned as undeliverable as well, so there is nothing that can be done about this. 


Testing
On their site, there's a link to click to take the test. Be prepared to spend 45 minutes to over an hour. There are multiple choice questions and transcribing. I went ahead and did it today just to get it out of the way if they do call.
Testing.
I am recently going through this testing process and what is send my resume with a note asking them if they could tell me what their pay scale is before I do the testing. That way, if they are only going to give you 7 cpl and it is unacceptable to you, you haven't wasted all your time doing the tedious testing. Also, 3 or 4 companies I applied do actually didn't even have me do the testing, saw my experience, talked with me on the phone, and offered me the position! Good Luck!
on the testing, but
They have a tier'd pay rate on production and 3 different sets based on employee with insurance, employee without insurance, and IC.

like 6 cpl to 7 cpl for up to 3000 lines, a bit more for up to 6000 lines, and a bit more for all lines over 6000.. 8-9.5 perhaps. No shift differential, no weekend pay. No holiday pay.